Please help with BSOD after playing game

[Route44]

Yes, that a is the code; actually the full code and definition is 0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Typically due to a bad driver, or faulty or incompatible hardware or software. Technically, this error condition means that a kernel-mode process or driver tried to access a memory location to which it did not have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was too high. (A kernel-mode process can access only other processes that have an IRQL lower than, or equal to, its own.)


Basically due to hardware or drivers.

Are you saying that when the minidump files are in the original Minidump Folder in Windows you are not allowed to attach them?

 

[tgbtgb33]

yes, thats exactly what i am saying, and if i move them to document, i think they become corrupt or unreadable

 

[Route44]

See if this works: http://www.vistax64.com/tutorials/67717-take-ownership-file.html

 

[tgbtgb33]

does the downloads in that website contain viruses, becuase i do not want a BSOD and a virus on my computer at the same time

 

[Route44]

Don't know. You could always save any download to your desktop and scan it with your security software.

 

[tgbtgb33]

it happened again....
this is the new message:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF960000F2E59
BCP3: FFFFFA601579DEE0
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini072210-01.dmp
C:\Users\DAVID\AppData\Local\Temp\WER-85363-0.sysdata.xml
C:\Users\DAVID\AppData\Local\Temp\WER4365.tmp.version.txt

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[Route44]

0x3B: SYSTEM_SERVICE_EXCEPTION
This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


The following actions might prevent an error like this from happening again:

1. Download and install updates and device drivers for your computer from Windows Update.

2. Scan your computer for computer viruses.

3. Check your hard disk for errors.


* Because this might be due to video card drivers try the following as well:

1. Download Driver Cleaner Pro or Driver Sweeper (both have free versions; make sure the version will work with your OS) to your desktop screen and install.

2. Download the latest diver(s) for your video card but don't install them.

3. Uninstall your video card drivers and reboot your PC into Safe Mode. Run Driver Cleaner Pro or Driver Sweeper but ONLY for the video card drivers. I had someone use it on their chipset drivers! If it doesn't find any video card drivers that is quite okay.

4. Reboot and install new video card drivers.

 

[tgbtgb33]

so the video card drivers you listed me are free and does not need to buy the actual card?

 

[Route44]

My bad! I forgot you had onboard video. Sorry! :blackeye: If you haven't done so already go to the motherboard's website, find your motherboard and update the onboard video drivers.

If this system has been built by Dell, etc., go to their website, find your system model and update from there.

 

[tgbtgb33]

uhh i got another one, what's with this one?


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 50
BCP1: FFFFFFFFFFFFFF8B
BCP2: 0000000000000001
BCP3: FFFFFA6000A040DC
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini080110-01.dmp
C:\Users\DAVID\AppData\Local\Temp\WER-63866-0.sysdata.xml
C:\Users\DAVID\AppData\Local\Temp\WER3957.tmp.version.txt

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http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

 

[tgbtgb33]

please help me!!
my computer is dead. everything i tried it just restarts itself no matter what. i tried safe mode, debugger mode, normal mode, repair, everything and it always restarts itself. i can't boot into my operaating system anymore. what's going on and how i can fix this?

 

[tgbtgb33]

this was the code i saw when i tried to repair my computer on blue screen

***STOP:0x0000007E(0xFFFFFFFFC0000005,0xFFFFF800011808C2,0xFFFFFA60023D48D8,0xFFFFFA60023D42B0)

what does this mean?

 

[Archean]

Have you tried to boot with 'Last Good Known Configuration' as well?

And do you have windows setup DVD or Restore DVD or Recovery Partition on the HDD, to recover your system?

Can you please attach the minidump for analysis as well?

 

[tgbtgb33]

i cant access my minidump because the computer keeps restarting on me.
where is the last good known configuration located at?

 

[Archean]

Keep Pressing F8 as soon as the computer POST is complete (i.e. once the logos/BIOS info etc. disappears) you should find that option in the appearing list.

Also, you haven't answered my question about having the DVD or recovery partition etc.

I read somewhere Route asked about this system's age, I am assuming its no longer in warranty period, right?

 

[tgbtgb33]

sorry, im not good with computers. what is the DVD or recovery partition? is it the cd they gave me to reinstall the operating system?

 

[Archean]

Yes exactly that is what I am talking about.

Do you have any important data in your folders (i.e. on C:\ drive)?

 

[tgbtgb33]

yeah, i cant back them up because i cant access my computer or anything for that matter

 

[Archean]

IMHO you should take this system to a qualified technician near you as you'll have a much better chance of recovering your data and getting this thing fixed, because if you choose to use those 'Recovery Disks' which came with the system, you'll (most probably) loose all your data.

 

[tgbtgb33]

hi again, this morning i took out one of my ram cards, wiggled around with it, then put it back, then next time i booted it, it worked and i got onto my computer now. before i took the ram card out, it still did not work. what does this mean? do i still need to reinstall windows vista? and if i do reinstall vista, will the porblem be fixed or the ram could still have problems?

 

[Archean]

Backup your data before doing anything else.

You can't be sure about computers, but for now i'll advise you to hold and see how the system behaves. And if it crashes with blue screen again, please do post your minidumps for analysis.

By the way while going through your previous posts, I've noticed you have told Route about an BSOD with 'A' error code, now if that error code is with '1A' error code, it can also be an PSU issue, because usually OEMs like Dell sell their PCs with poor quality PSU which are just enough for needs thats about it. This same error can also mean that there are issues with RAM.

Lastly, its a good idea to service/clean your pc if you haven't done so in a long time.

 

[Sharam]

SUN wasnt compatible with Vista at the start, have you applied all patches and updates for the game?

I also think drivers should be checked but wanted to post and second what Archean said about PSU, I would check the voltage in the BIOS if hardware monitor exist or with a multimeter even though this does not test the load. unless checked while gaming.

I change so many PSUs in the Summer that I loose count specially with OEMs!

 

[tgbtgb33]

]I think the problem is with my ram cards. it happened again, this time I took out 1 of the 4 ram cards, booted the computer and it did not restart. this is the results I got.


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 4105

Additional information about the problem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF8000214F843
BCP3: 0000000000000000
BCP4: FFFFFFFFFFFFFFFF
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini080710-01.dmp
C:\Users\DAVID\AppData\Local\Temp\WER-54288-0.sysdata.xml
C:\Users\DAVID\AppData\Local\Temp\WER537C.tmp.version.txt

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minidumps are attached, the span of these minidumps are from august 1st to august 7th 2010.

 

[Archean]

All these minidumps corrupted, hence of no use.