Print Server Spools Files, Then They Dissappear

By Tyler Capece
Oct 8, 2013
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  1. Hello,

    I have an issue here at work, we have an Oki CX2633 MFP(PS) that just recently has been giving me problems at my desk computer. The power went out last weekend, and shut everything down. Now I cant print to the Oki, which is the only printer I have available that has a duplexer. Everyone else can print to it just fine, and I can print to both of our Cannon plotters, but not the Oki! I have reinstalled the drivers, reconfigured the TCP/IP port to match the IP address specified on the machine, and still nothing. Somehow when the power went out, it changed the printer port on my computer only, which runs Windows 7 Professional, it was bought brand new in June.

    Please Help!

    T. Capece
  2. Tyler Capece

    Tyler Capece TS Rookie Topic Starter

    Hello All,

    The issue was resolved, I completely removed the printer and port, disconnected my computer from the network, did a reboot, re connected it, and re-installed the printer, and it now prints perfectly.

    T. Capece
  3. jobeard

    jobeard TS Ambassador Posts: 11,122   +982

    EXACTLY correct - - good lesson for those that are reading this thread :)

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