Hi,
I had a power outage in the middle of printing a document on my Photosmart C6150 printer. When the power came back on, the printer was frozen and will not come back up to the ready mode. I canceled the print job from my computer and it indicates that the printer is ready, but the printer itself is in a repeat cycle. All I have on the display is the HP logo and a bar that suggests it is trying to come back up. The exclamation point on the panel then flashes and I get a message that tells me of an improper shutdown and tells me to hit "ok". This message then disappears and it starts the cycle all over again. This has been going on now for two hours. Any suggestions???
Thanks
I had a power outage in the middle of printing a document on my Photosmart C6150 printer. When the power came back on, the printer was frozen and will not come back up to the ready mode. I canceled the print job from my computer and it indicates that the printer is ready, but the printer itself is in a repeat cycle. All I have on the display is the HP logo and a bar that suggests it is trying to come back up. The exclamation point on the panel then flashes and I get a message that tells me of an improper shutdown and tells me to hit "ok". This message then disappears and it starts the cycle all over again. This has been going on now for two hours. Any suggestions???
Thanks