Problem installing GB sticks

[adiaz03]

i have a inspiron 9300 with windows 7 installed i bought two 1gb sticks for it and they both work indenpedently in each slot but when put together it wont load windows it gets stuck on the "starting windows" screen.....the system does acknowledge that the memory has change when both are installed....i also updated my bios

 

[mailpup]

Maybe the voltage required by the RAM is higher than the default voltage of the laptop. It might be enough to run one stick but not enough for two. If necessary, the voltage is increased in the BIOS. If the Dell BIOS does not allow changes to the RAM voltage, you might have to replace the RAM with more compatible RAM.

 

[adiaz03]

thanks for the help ill look into that as well