Problem signing on AOL

By Sakuranata
Jul 10, 2010
  1. I have this problem since two days ago. :mad: I have try to solve it by calling AOL tech supports and they can not find the solution only to unistall and install which is bothersome. I have turned off the firewalls, deleted AOL folders, etc...but still nothing. I have a broadband connection that apperently AOL (however the modem appears on the "modem list"). I thought that I had a modem problem, but I can enter to every web page through Internet Explorer. I don't know what to do, I can not even enter my username since it stays on the part "Existing user name" and "AOL is findidng the type of connection", while on the top part it says "AOL 9.5 CONNECTED,Not Signed-On". I would aprecciate all the help I can get

    Security Program: McAfee
    Firewall: McAfee and Windows
    Windows Program: Vista
    Internet Explorer: Not sure but I believe it could be 7
    Messenger: Currently asking for an update ( I'm scare that it can conflict even more with AOL)
    AOL: 9.5 or 9.1VR (if I have to change back)

    Thanks for the help :)
  2. mailpup

    mailpup TS Special Forces Posts: 7,182   +469

    Don't run two firewalls at the same time. Choose one and turn the other off. I recommend updating Internet Explorer to version 8 and updating everything else for that matter.
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