Problem with a "brand new computer"

By iSyntax ยท 4 replies
Jan 7, 2010
  1. Good day guys.

    I encountered 2 problems with a brand new computer i bought.
    Anyway here are the specs:

    2.2ghz AMD Sempron
    1gb ddr2 pc 800
    160gb hard disk
    512mb video card (gForce 7020)

    Its running in Windows XP SP3

    The problem is.. its just randomly getting frozen.. I dunno what the problem is. i cant figure it out since its brand new and i havent installed so much.

    The 2nd thing, after it got frozen and restarted, before i get to boot screen it say's "please choose a proper boot device"..

    Sorry im not so good at troubleshooting, and i really need your help guys. Thank you so much in advanced.

    @edit Im sorry i guess i posted at a wrong section..
  2. Archean

    Archean TechSpot Paladin Posts: 5,690   +96

    Probability is something is up with your HDD ....... you can go in Event Viewer applet (located in adminstrative tools in Control Panel) then check system/applications logs as well to see whether something is causing your system to freeze.
  3. mailpup

    mailpup TS Special Forces Posts: 7,188   +470

    If it's a brand new computer, isn't it still under warranty? I'd take it back and let the seller figure it out and replace any parts at their expense.
  4. Hemantdhyani

    Hemantdhyani TS Rookie Posts: 38


    As its a new computer why u want to replace the parts- Get it exchanged--

  5. iSyntax

    iSyntax TS Rookie Topic Starter

    Yeah. I think thats the best option to do.

    Anyway. Do you guys think there must be a problem with the OS/Drivers installation?

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