Problems in DVD drive

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my DVD drive in acer laptop is not recognizing any CD-RW, DVDs.

But it runs CD-R, chip DVDs and other banded software DVD.

can any one give a solution for this?
try to set up the default drivers for the drive or try to find a new official update....

Additionally try to figure out the specification of the in the official cite.
the device manager does not show any company but the name shown is

My drive properties show that DVD region is 2. but i live in India ie region 5.

Is there any relation with region settings for reading Data DVD also?
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