Solved Pum HJ Desk and Pol

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Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\rdvgkmd.sys -- (VGPU)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\tsusbhub.sys -- (tsusbhub)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\drivers\synth3dvsc.sys -- (Synth3dVsc)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\drivers\RTKVHDA.sys -- (IntcAzAudAddService)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys -- (esgiguard)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Users\AZE\AppData\Local\Temp\catchme.sys -- (catchme)
FF - user.js - File not found
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
Last scans...

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Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


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Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

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Please run F-Secure Online Scanner

  • Disable your Antivirus program.
  • Click on Run now button.
    NOTE. If you're using non-IE browser you'll be asked to download small file (F-SecureOnlineScanner.exe). After downloading double click on the file to run the scan.
  • Click on Start button.
  • Click on "Accept" button.
  • When scan is done, in Step 3: Clean the files, leave all settings as they're.
  • Click Next button.
  • Click Full report... button.
  • Copy report's content and paste it into your next reply.
 
All processes killed
========== OTL ==========
Service VGPU stopped successfully!
Service VGPU deleted successfully!
File System32\drivers\rdvgkmd.sys not found.
Service tsusbhub stopped successfully!
Service tsusbhub deleted successfully!
File system32\drivers\tsusbhub.sys not found.
Service Synth3dVsc stopped successfully!
Service Synth3dVsc deleted successfully!
File System32\drivers\synth3dvsc.sys not found.
Service IntcAzAudAddService stopped successfully!
Service IntcAzAudAddService deleted successfully!
File system32\drivers\RTKVHDA.sys not found.
Service esgiguard stopped successfully!
Service esgiguard deleted successfully!
File C:\Program Files\Enigma Software Group\SpyHunter\esgiguard.sys not found.
Service catchme stopped successfully!
Service catchme deleted successfully!
File C:\Users\AZE\AppData\Local\Temp\catchme.sys not found.
Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: AZE
->Temp folder emptied: 76374126 bytes
->Temporary Internet Files folder emptied: 3832281 bytes
->Java cache emptied: 60165 bytes
->FireFox cache emptied: 71673118 bytes
->Google Chrome cache emptied: 241139682 bytes
->Flash cache emptied: 2055 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: UpdatusUser
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 1279891 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 608 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 376.00 mb


[EMPTYJAVA]

User: All Users

User: AZE
->Java cache emptied: 0 bytes

User: Default

User: Default User

User: Public

User: UpdatusUser

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: AZE
->Flash cache emptied: 0 bytes

User: Default

User: Default User

User: Public

User: UpdatusUser

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 12022013_150450

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.77
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
ESET Smart Security 7.0
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
CCleaner
Java 7 Update 45
Adobe Flash Player 11.9.900.117
Adobe Reader XI
Mozilla Firefox (25.0.1)
Google Chrome 31.0.1650.34
````````Process Check: objlist.exe by Laurent````````
ESET NOD32 Antivirus egui.exe
ESET NOD32 Antivirus ekrn.exe
Malwarebytes Anti-Exploit mbae.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````
 
Farbar Service Scanner Version: 23-11-2013
Ran by AZE (administrator) on 02-12-2013 at 15:28:21
Running from "C:\Users\AZE\Downloads\Programs"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Attempt to access Google.com returned error: Google.com is offline
Attempt to access Yahoo.com returned error: Yahoo.com is offline


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============

wscsvc Service is not running. Checking service configuration:
The start type of wscsvc service is OK.
The ImagePath of wscsvc service is OK.
The ServiceDll of wscsvc service is OK.


Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.


Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
 
Update Adobe Flash Player: http://get.adobe.com/flashplayer/
Make sure you UN-check Yes, install McAfee Security Scan Plus

NOTE 1: Beginning with Adobe Flash Version 11.3, the universal installer includes the 32-bit and 64-bit versions of the Flash Player.
NOTE 2: While installing make sure you UN-check any extra garbage which wants to install alongside.

===================================================

FSS logs shows some Windows services fail to run.

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.


Go to Step 2 and allow it to run CheckDisk by clicking on Do It button:

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Once that is done then go to Step 3 and allow it to run System File Check by clicking on Do It button:

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Go to Step 4 and under "System Restore" click on Create button:

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Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

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Post Windows Repair log (_windows_repair_log.txt) which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

Post fresh FSS log as well.
 
Starting Repairs...
Start (12/3/2013 7:28:43 AM)

01 - Reset Registry Permissions 01/03
HKEY_CURRENT_USER & Sub Keys
Start (12/3/2013 7:28:43 AM)
Running Repair Under Current User Account
Done (12/3/2013 7:28:48 AM)

01 - Reset Registry Permissions 02/03
HKEY_LOCAL_MACHINE & Sub Keys
Start (12/3/2013 7:28:48 AM)
Running Repair Under System Account
Done (12/3/2013 7:30:50 AM)

01 - Reset Registry Permissions 03/03
HKEY_CLASSES_ROOT & Sub Keys
Start (12/3/2013 7:30:50 AM)
Running Repair Under System Account
Done (12/3/2013 7:31:29 AM)

03 - Register System Files
Start (12/3/2013 7:31:29 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:31:55 AM)

04 - Repair WMI
Start (12/3/2013 7:31:55 AM)
Running Repair Under Current User Account
Done (12/3/2013 7:35:42 AM)

05 - Repair Windows Firewall
Start (12/3/2013 7:35:42 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:36:26 AM)

06 - Repair Internet Explorer
Start (12/3/2013 7:36:26 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:36:46 AM)

07 - Repair MDAC/MS Jet
Start (12/3/2013 7:36:46 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:36:57 AM)

08 - Repair Hosts File
Start (12/3/2013 7:36:57 AM)
Running Repair Under System Account
Done (12/3/2013 7:36:59 AM)

09 - Remove Policies Set By Infections
Start (12/3/2013 7:36:59 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:37:04 AM)

11 - Repair Icons
Start (12/3/2013 7:37:04 AM)
Running Repair Under System Account
Done (12/3/2013 7:37:07 AM)

12 - Repair Winsock & DNS Cache
Start (12/3/2013 7:37:07 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:37:20 AM)

14 - Repair Proxy Settings
Start (12/3/2013 7:37:20 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:37:24 AM)

16 - Repair Windows Updates
Start (12/3/2013 7:37:24 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:38:18 AM)

17 - Repair CD/DVD Missing/Not Working
Start (12/3/2013 7:38:18 AM)
Done (12/3/2013 7:38:18 AM)

18 - Repair Volume Shadow Copy Service
Start (12/3/2013 7:38:18 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:38:27 AM)

20 - Repair MSI (Windows Installer)
Start (12/3/2013 7:38:27 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:38:42 AM)

22.01 - Repair bat Association
Start (12/3/2013 7:38:42 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:38:47 AM)

22.02 - Repair cmd Association
Start (12/3/2013 7:38:47 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:38:51 AM)

22.03 - Repair com Association
Start (12/3/2013 7:38:51 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:38:56 AM)

22.04 - Repair Directory Association
Start (12/3/2013 7:38:56 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:01 AM)

22.05 - Repair Drive Association
Start (12/3/2013 7:39:01 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:05 AM)

22.06 - Repair exe Association
Start (12/3/2013 7:39:05 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:10 AM)

22.07 - Repair Folder Association
Start (12/3/2013 7:39:10 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:15 AM)

22.08 - Repair inf Association
Start (12/3/2013 7:39:15 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:19 AM)

22.09 - Repair lnk (Shortcuts) Association
Start (12/3/2013 7:39:19 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:24 AM)

22.10 - Repair msc Association
Start (12/3/2013 7:39:24 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:29 AM)

22.11 - Repair reg Association
Start (12/3/2013 7:39:29 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:33 AM)

22.12 - Repair scr Association
Start (12/3/2013 7:39:34 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:38 AM)

23 - Repair Windows Safe Mode
Start (12/3/2013 7:39:38 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:39:43 AM)

24 - Repair Print Spooler
Start (12/3/2013 7:39:43 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:40:00 AM)

25 - Restore Important Windows Services
Start (12/3/2013 7:40:00 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:40:09 AM)

26 - Set Windows Services To Default Startup
Start (12/3/2013 7:40:09 AM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (12/3/2013 7:40:22 AM)

Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1

Cleaning up empty logs...

All Selected Repairs Done.
Done (12/3/2013 7:40:22 AM)
Total Repair Time: 00:11:39


...YOU MUST RESTART YOUR SYSTEM...
Running Repair Under Current User Account
 
Farbar Service Scanner Version: 23-11-2013
Ran by AZE (administrator) on 03-12-2013 at 07:52:22
Running from "C:\Users\AZE\Downloads\Programs"
Microsoft Windows 7 Ultimate Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============

Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcore.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll => MD5 is legit
C:\Windows\system32\bfe.dll => MD5 is legit
C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe => MD5 is legit
C:\Windows\system32\wscsvc.dll => MD5 is legit
C:\Windows\system32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\system32\wuaueng.dll => MD5 is legit
C:\Windows\system32\qmgr.dll => MD5 is legit
C:\Windows\system32\es.dll => MD5 is legit
C:\Windows\system32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****
 
Perfect!

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

  • Under the Custom Scans/Fixes box at the bottom, paste in the following:

Code:
:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

  • Double-click OTL.exe to start the program.
  • Close all other programs apart from OTL as this step will require a reboot
  • On the OTL main screen, press the CLEANUP button
  • Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure Windows Updates are current.

4. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

11. (Windows XP only) Run defrag at your convenience.

12. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

13. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

14. Please, let me know, how your computer is doing.
 
I don't think it is, the problem is still there. My mouse is acting weird, PC freezes, any application or folder windows I leave open they keep flashing for a few secs and anything I press wouldn't input at that point,
 
At this point....

In this forum, we make sure, your computer is free of malware and your computer is clean :)
Because the access to malware forum is very limited, your best option is to create new topic about your current issue, at Windows section.
You'll get more attention.

Good luck :)
 
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