ladycetra
Posts: 7 +0
I've been experiencing random BSOD's on my Toshiba laptop. We bought it brand new and have been using it for 3 months now. It was running fine till after 3 weeks ago...
I tried cheking my hard disk for errors and bad sectors (-though I doubt it has any since it's brand new-) and it came out clean. Neither was present.
I checked my memory and no errors were found.
So far from the results, I don't suspect that it's hardware related.
I tried updating the drivers but all of them resulted "up-to-date".
Even though, still, the drivers mentioned in the dumps(-below-) are the cause...
I tried to ask some help from the technicians from the Toshiba branch where we bought the laptop and advised to reformat and reinstall Windows since they suspect that something has gone wrong with the system and they also advised me to take care when downloading updates from Windows Updates. So I did.
After the reformat, I switched the settings of Windows Updates to manually download and install so it won't go by itself.
So I ran my laptop without the update and after a few hours of usage.. The BSOD's were up again. I don't know what else to do. I've tried going around forums and did what could have helped but nothing changes.
Here are my Specs:
CPU: Intel® Core™ i5-2430M (2.40GHz, 3 MB) with TurboBoost 2.0 up to 3.00GHz Sandy Bridge Processor
Chipset: Mobile Intel HM65 Express Chipset
Ram: 2GB DDR3
GPU: NVIDIA GeForce GT 525M
HDD: 640GB
OS: Windows 7 Home Premium 32-bit (6.1, Build 7601)
Here are the recent BSOD's that I encountered:
==================================================
Dump File : 010812-114504-01.dmp
Crash Time : 1/8/2012 12:25:49 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8944f64a
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+4564a
File Description : Intel Rapid Storage Technology driver - x86
Product Name : Intel Rapid Storage Technology driver
Company : Intel Corporation
File Version : 10.8.0.1003
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : iaStor.sys+4564a
Stack Address 2 : iaStor.sys+2713e
Stack Address 3 : iaStor.sys+5618
Computer Name :
Full Path : C:\windows\Minidump\010812-114504-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 154,048
==================================================
==================================================
Dump File : 010812-89591-01.dmp
Crash Time : 1/8/2012 12:20:11 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x01bc1cb0
Parameter 3 : 0x01bc2938
Parameter 4 : 0x09919191
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+120c6b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17713 (win7sp1_gdr.111025-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+120c6b
Stack Address 1 : ntkrnlpa.exe+2473d4
Stack Address 2 : ntkrnlpa.exe+26574f
Stack Address 3 : ntkrnlpa.exe+3e21a
Computer Name :
Full Path : C:\windows\Minidump\010812-89591-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 160,208
==================================================
==================================================
Dump File : 010812-69108-01.dmp
Crash Time : 1/8/2012 11:10:49 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x832cea5c
Parameter 3 : 0x8b977b44
Parameter 4 : 0x8b977720
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+a1d4
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+7da5c
Stack Address 1 : ntkrnlpa.exe+208fda
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\010812-69108-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 156,896
==================================================
==================================================
Dump File : 010812-57392-01.dmp
Crash Time : 1/8/2012 10:56:48 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0136f33c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000008
Parameter 4 : 0x0136f33c
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+179261
File Description : NVIDIA Windows Kernel Mode Driver, Version 266.69
Product Name : NVIDIA Windows Kernel Mode Driver, Version 266.69
Company : NVIDIA Corporation
File Version : 8.17.12.6669
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 :
Stack Address 2 : nvlddmkm.sys+3c60ab
Stack Address 3 : nvlddmkm.sys+3c60ca
Computer Name :
Full Path : C:\windows\Minidump\010812-57392-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 156,992
==================================================
==================================================
Dump File : 010712-34055-01.dmp
Crash Time : 1/7/2012 7:07:11 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8924a448
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+31448
File Description : Intel Rapid Storage Technology driver - x86
Product Name : Intel Rapid Storage Technology driver
Company : Intel Corporation
File Version : 10.8.0.1003
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : iaStor.sys+31448
Stack Address 2 : iaStor.sys+233c6
Stack Address 3 : iaStor.sys+5516
Computer Name :
Full Path : C:\windows\Minidump\010712-34055-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 160,808
==================================================
==================================================
Dump File : 010712-71027-01.dmp
Crash Time : 1/7/2012 7:37:46 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8925a448
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+31448
File Description : Intel Rapid Storage Technology driver - x86
Product Name : Intel Rapid Storage Technology driver
Company : Intel Corporation
File Version : 10.8.0.1003
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : iaStor.sys+31448
Stack Address 2 : iaStor.sys+233c6
Stack Address 3 : iaStor.sys+5516
Computer Name :
Full Path : C:\windows\Minidump\010712-71027-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 153,864
==================================================
I tried cheking my hard disk for errors and bad sectors (-though I doubt it has any since it's brand new-) and it came out clean. Neither was present.
I checked my memory and no errors were found.
So far from the results, I don't suspect that it's hardware related.
I tried updating the drivers but all of them resulted "up-to-date".
Even though, still, the drivers mentioned in the dumps(-below-) are the cause...
I tried to ask some help from the technicians from the Toshiba branch where we bought the laptop and advised to reformat and reinstall Windows since they suspect that something has gone wrong with the system and they also advised me to take care when downloading updates from Windows Updates. So I did.
After the reformat, I switched the settings of Windows Updates to manually download and install so it won't go by itself.
So I ran my laptop without the update and after a few hours of usage.. The BSOD's were up again. I don't know what else to do. I've tried going around forums and did what could have helped but nothing changes.
Here are my Specs:
CPU: Intel® Core™ i5-2430M (2.40GHz, 3 MB) with TurboBoost 2.0 up to 3.00GHz Sandy Bridge Processor
Chipset: Mobile Intel HM65 Express Chipset
Ram: 2GB DDR3
GPU: NVIDIA GeForce GT 525M
HDD: 640GB
OS: Windows 7 Home Premium 32-bit (6.1, Build 7601)
Here are the recent BSOD's that I encountered:
==================================================
Dump File : 010812-114504-01.dmp
Crash Time : 1/8/2012 12:25:49 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8944f64a
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+4564a
File Description : Intel Rapid Storage Technology driver - x86
Product Name : Intel Rapid Storage Technology driver
Company : Intel Corporation
File Version : 10.8.0.1003
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : iaStor.sys+4564a
Stack Address 2 : iaStor.sys+2713e
Stack Address 3 : iaStor.sys+5618
Computer Name :
Full Path : C:\windows\Minidump\010812-114504-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 154,048
==================================================
==================================================
Dump File : 010812-89591-01.dmp
Crash Time : 1/8/2012 12:20:11 PM
Bug Check String : BAD_POOL_HEADER
Bug Check Code : 0x00000019
Parameter 1 : 0x00000020
Parameter 2 : 0x01bc1cb0
Parameter 3 : 0x01bc2938
Parameter 4 : 0x09919191
Caused By Driver : ntkrnlpa.exe
Caused By Address : ntkrnlpa.exe+120c6b
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17713 (win7sp1_gdr.111025-1505)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+120c6b
Stack Address 1 : ntkrnlpa.exe+2473d4
Stack Address 2 : ntkrnlpa.exe+26574f
Stack Address 3 : ntkrnlpa.exe+3e21a
Computer Name :
Full Path : C:\windows\Minidump\010812-89591-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 160,208
==================================================
==================================================
Dump File : 010812-69108-01.dmp
Crash Time : 1/8/2012 11:10:49 AM
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : 0xc0000005
Parameter 2 : 0x832cea5c
Parameter 3 : 0x8b977b44
Parameter 4 : 0x8b977720
Caused By Driver : ndis.sys
Caused By Address : ndis.sys+a1d4
File Description : NDIS 6.20 driver
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.16385 (win7_rtm.090713-1255)
Processor : 32-bit
Crash Address : ntkrnlpa.exe+7da5c
Stack Address 1 : ntkrnlpa.exe+208fda
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\windows\Minidump\010812-69108-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 156,896
==================================================
==================================================
Dump File : 010812-57392-01.dmp
Crash Time : 1/8/2012 10:56:48 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x0136f33c
Parameter 2 : 0x00000002
Parameter 3 : 0x00000008
Parameter 4 : 0x0136f33c
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+179261
File Description : NVIDIA Windows Kernel Mode Driver, Version 266.69
Product Name : NVIDIA Windows Kernel Mode Driver, Version 266.69
Company : NVIDIA Corporation
File Version : 8.17.12.6669
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 :
Stack Address 2 : nvlddmkm.sys+3c60ab
Stack Address 3 : nvlddmkm.sys+3c60ca
Computer Name :
Full Path : C:\windows\Minidump\010812-57392-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 156,992
==================================================
==================================================
Dump File : 010712-34055-01.dmp
Crash Time : 1/7/2012 7:07:11 PM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8924a448
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+31448
File Description : Intel Rapid Storage Technology driver - x86
Product Name : Intel Rapid Storage Technology driver
Company : Intel Corporation
File Version : 10.8.0.1003
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : iaStor.sys+31448
Stack Address 2 : iaStor.sys+233c6
Stack Address 3 : iaStor.sys+5516
Computer Name :
Full Path : C:\windows\Minidump\010712-34055-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 160,808
==================================================
==================================================
Dump File : 010712-71027-01.dmp
Crash Time : 1/7/2012 7:37:46 AM
Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL
Bug Check Code : 0x000000d1
Parameter 1 : 0x00000000
Parameter 2 : 0x00000002
Parameter 3 : 0x00000001
Parameter 4 : 0x8925a448
Caused By Driver : iaStor.sys
Caused By Address : iaStor.sys+31448
File Description : Intel Rapid Storage Technology driver - x86
Product Name : Intel Rapid Storage Technology driver
Company : Intel Corporation
File Version : 10.8.0.1003
Processor : 32-bit
Crash Address : ntkrnlpa.exe+415fb
Stack Address 1 : iaStor.sys+31448
Stack Address 2 : iaStor.sys+233c6
Stack Address 3 : iaStor.sys+5516
Computer Name :
Full Path : C:\windows\Minidump\010712-71027-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 153,864
==================================================