Re: Malware/Improvements -- Plz provide any suggestions (HJT/RSIT/UNIN Logs post) --

By pasen01
Nov 27, 2010
  1. Dear Support specialists,

    I was reviewing my task manager and began googling the different processes and happened to stumble upon this forum website as I was attempting to see if "extray.exe" was "malicious."

    I read some posts and I must say, I "tip my hat" to all TechSupport Ambassadors / Specialists for your knowledge, professionalism, services and overall expertise in communicating solutions for people that are not up-to-par as yourselves.

    I've taken the initiative to d/l some of the tools suggested and ran some of my own scan logs for you to decipher ( I like that word ... decipher); anyways... Nonetheless, below I pasted the logs and I am open to any suggestions for removing "unnecessary programs, startups, malware/trojans (of course), and things that don't appear...(well I was going to say "Normal" but there's no such thing)... that don't appear "Common" let's just say. Thank you in advance and I'll check-in over the next day or two as I know you guys have much on your plate. Thanks! I appreciate this forum and the specialists that can help - not just myself, but for us all.


    [unnecessary log removed - Broni]
  2. Broni

    Broni Malware Annihilator Posts: 54,259   +383

    Welcome aboard [​IMG]

    Please, complete all steps listed here:
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running tools or applying updates other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
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