Rootkits

[Eclipseca]

I have around 17 rootkits, I can't get onto any website that involves antivirus (ex. avg.com, trendmicro.com, and some others such as bleepingcomputer.com)
I used google chrome before, but it turned off with an error on google installation.
I have AVG 8.0 but it cannot update for some reason, so my database outdated.
I do not know what to do Please Help.

Thank You Very Much.

 

[kimsland]

Uninstall AVG8

Then follow the guide (Avira is better)
Have a look at:

UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

 

[Eclipseca]

I've tried to install the Avira Antivirus, but it says i have no internet connection.
Im pretty sure i have one because im using the internet at the moment.

I have also downloaded ccleaner and cleaned my computer out.
I've tried to run Malwarebytes Anti-Malware, but it never comes up.

I also cant seem to download SuperAntiSpyware... cant seem to get on any anti-spyware sites...

 

[kimsland]

Special case where after installing MBAM and SAS they will not update or run
Read here: https://www.techspot.com/vb/topic116603.html

Failing that, try here: https://www.techspot.com/vb/post684649-3.html

Then continue: UPDATED 8-step Viruses/Spyware/Malware Preliminary Removal Instructions

 

[Eclipseca]

Thank You for your help so far. I am able to get the programs working and Chrome is back online I can also get onto anti-virus websites Yay!

Now i have to scan using everything on the guidelines. I will post the logs when i return tomorrow after all the scanning.

 

[kimsland]

Uninstall AVG8

Thanks, great news on the updating, hear from you tomorrow :grinthumb

 

[Eclipseca]

Heres the malwarebyte log. I am scanning with the others now.

 

[kimsland]

Doh!

-> No action taken on MBAM scan, for found issues

Download and Run Malwarebytes' Anti-Malware
Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform full scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is checked, and click Remove Selected. <========= Not Done

Please re-run Malwarebytes
Confirm updated (third tab)
Then do the above quoted message, but this time "Remove all found issues"

By the way, you may need to run Malwarebytes (update first mind you) twice
As there are so many infections still to remove

Sorry, that's what you need to do

 

[Eclipseca]

Dang it lol... I guess i'll scan it again tonight :/

 

[Eclipseca]

Okay I scanned using everything and clicked remove all this time

Here are the logs.

 

[kimsland]

Are you now able to uninstall AVG?
If so, here is a direct link to Avira (free) Antivirus
Please download; install; update; and perform a full scan

Otherwise (and actually do this)

Run Kaspersky Online AV Scanner

In order to use it you have to use Internet Explorer.
Go to Kaspersky and click the Accept button at the end of the page.

Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.

• Read the Requirements and limitations before you click Accept.
• Allow the ActiveX download if necessary.
• Once the database has downloaded, click Next.
• Click on "My Computer"
• When the scan has completed, click Save Report As...
• Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
• Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.

Attach the report into your next reply