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By Eclipseca ยท 10 replies
Dec 29, 2008
  1. I have around 17 rootkits, I can't get onto any website that involves antivirus (ex. avg.com, trendmicro.com, and some others such as bleepingcomputer.com)
    I used google chrome before, but it turned off with an error on google installation.
    I have AVG 8.0 but it cannot update for some reason, so my database outdated.
    I do not know what to do Please Help.

    Thank You Very Much.
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

  3. Eclipseca

    Eclipseca TS Rookie Topic Starter

    I've tried to install the Avira Antivirus, but it says i have no internet connection.
    Im pretty sure i have one because im using the internet at the moment.:(

    I have also downloaded ccleaner and cleaned my computer out.
    I've tried to run Malwarebytes Anti-Malware, but it never comes up.

    I also cant seem to download SuperAntiSpyware... cant seem to get on any anti-spyware sites...
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

  5. Eclipseca

    Eclipseca TS Rookie Topic Starter

    Thank You for your help so far. I am able to get the programs working and Chrome is back online :D I can also get onto anti-virus websites Yay!

    Now i have to scan using everything on the guidelines. I will post the logs when i return tomorrow after all the scanning.
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Thanks, great news on the updating, hear from you tomorrow :grinthumb
  7. Eclipseca

    Eclipseca TS Rookie Topic Starter

    Heres the malwarebyte log. I am scanning with the others now.
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,523


    -> No action taken on MBAM scan, for found issues
    Please re-run Malwarebytes
    Confirm updated (third tab)
    Then do the above quoted message, but this time "Remove all found issues"

    By the way, you may need to run Malwarebytes (update first mind you) twice
    As there are so many infections still to remove

    Sorry, that's what you need to do
  9. Eclipseca

    Eclipseca TS Rookie Topic Starter

    Dang it lol... I guess i'll scan it again tonight :/
  10. Eclipseca

    Eclipseca TS Rookie Topic Starter

    Okay I scanned using everything and clicked remove all this time ;)

    Here are the logs.
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Are you now able to uninstall AVG?
    If so, here is a direct link to Avira (free) Antivirus
    Please download; install; update; and perform a full scan

    Otherwise (and actually do this)

    [​IMG]Run Kaspersky Online AV Scanner

    In order to use it you have to use Internet Explorer.
    Go to Kaspersky and click the Accept button at the end of the page.

    Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
    • Read the Requirements and limitations before you click Accept.
    • Allow the ActiveX download if necessary.
    • Once the database has downloaded, click Next.
    • Click on "My Computer"
    • When the scan has completed, click Save Report As...
    • Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
    • Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
    Attach the report into your next reply
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