Hello everyone, I have encountered a problem with my new computer that I cannot solve by my own and I would like to ask for your help. Here is my computer configuration:
CPU: AMD Athlon II X3 445 Rana 3.1GHz Socket AM3 95W Triple-Core Desktop Processor
Motherboard: ASRock M3A770DE AM3 AMD 770 ATX AMD
Ram : WINTEC AMPX 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666)
GPU: SAPPHIRE 100283-3L Radeon HD 5770 1GB 128-bit GDDR5[/I]
PSU : SeaSonic S12II 520 Bronze 520W ATX12V V2.3 / EPS 12V V2.91 80
OS: Windows 7 Ultimate
The problem that I encounter is random 10 -15 sec freeze of my monitor screen during the period of which I can still hear the sound of the game but I cannot move nor do anything. After the initial 3-5 sec of the freeze period, the screen turns black for 5-10 sec and then goes back to normal at the point of which I can play again. During the freeze period, my internet connection seem to be stopped because after the freeze I have the "waiting for server" window pop up. This issue has been occurring only during games play so far. I play two games, Star Craft 2 and League of Legends and I have the same problem for both of the games. I have found a video with the exact problem that I have, here is the link:
youtube.com/watch?v=XUd80iVHtRA
From all the freezes, there have been two instances when a blue screen appeared and my computer restarted and also about 3-4 instances where the games crashed. This is in a period of 3-4 days. Also, I have noticed that with passage of time, the problem became more often. For example at beginning during 1 hour play it will happen once or not happen at all but after 4-5 hours game play it will happen more often. I have checked for temperature of the video card and it remains around 54 C, which I think is not a concern.
I first thought that it is because of defective GPU or Motherboard so I RMA my items with newegg and I received replacement. After I mounted the hardware and had a fresh install on Windows, the problem still occurred. I also performed check on the RAM with memtest but there were no issues with RAM.
The next thing that I did was, I took the video card the hardisk and the PSU and installed them on my older computer and interestingly there were no freeze at all. I have been using the computer for the last 2 days and everything is perfect.
I am really confused and don't know what might be the problem. Could it be the ASRock motherboard issue or is it something else? I would be grateful if anyone of you can help me. Thank you in advance
CPU: AMD Athlon II X3 445 Rana 3.1GHz Socket AM3 95W Triple-Core Desktop Processor
Motherboard: ASRock M3A770DE AM3 AMD 770 ATX AMD
Ram : WINTEC AMPX 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666)
GPU: SAPPHIRE 100283-3L Radeon HD 5770 1GB 128-bit GDDR5[/I]
PSU : SeaSonic S12II 520 Bronze 520W ATX12V V2.3 / EPS 12V V2.91 80
OS: Windows 7 Ultimate
The problem that I encounter is random 10 -15 sec freeze of my monitor screen during the period of which I can still hear the sound of the game but I cannot move nor do anything. After the initial 3-5 sec of the freeze period, the screen turns black for 5-10 sec and then goes back to normal at the point of which I can play again. During the freeze period, my internet connection seem to be stopped because after the freeze I have the "waiting for server" window pop up. This issue has been occurring only during games play so far. I play two games, Star Craft 2 and League of Legends and I have the same problem for both of the games. I have found a video with the exact problem that I have, here is the link:
youtube.com/watch?v=XUd80iVHtRA
From all the freezes, there have been two instances when a blue screen appeared and my computer restarted and also about 3-4 instances where the games crashed. This is in a period of 3-4 days. Also, I have noticed that with passage of time, the problem became more often. For example at beginning during 1 hour play it will happen once or not happen at all but after 4-5 hours game play it will happen more often. I have checked for temperature of the video card and it remains around 54 C, which I think is not a concern.
I first thought that it is because of defective GPU or Motherboard so I RMA my items with newegg and I received replacement. After I mounted the hardware and had a fresh install on Windows, the problem still occurred. I also performed check on the RAM with memtest but there were no issues with RAM.
The next thing that I did was, I took the video card the hardisk and the PSU and installed them on my older computer and interestingly there were no freeze at all. I have been using the computer for the last 2 days and everything is perfect.
I am really confused and don't know what might be the problem. Could it be the ASRock motherboard issue or is it something else? I would be grateful if anyone of you can help me. Thank you in advance