Solved Sirefef Infection continuous reboot Vista 64

[iFIX Solutions]

ESET Scan results

C:\Qoobox\Quarantine\C\Program Files (x86)\Fast Browser Search\IE\BHO.dll.vir a variant of Win32/BHO.OCS trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files (x86)\Fast Browser Search\IE\MTWB3SH.dll.vir a variant of Win32/BHO.OCS trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files (x86)\SGPSA\BHO.dll.vir a variant of Win32/BHO.OCS trojan cleaned by deleting - quarantined
C:\Qoobox\Quarantine\C\Program Files (x86)\SGPSA\mtwb3sh.dll.vir a variant of Win32/BHO.OCS trojan cleaned by deleting - quarantined
C:\Users\hogihound\AppData\Local\Google\Chrome\User Data\Default\Default\aajnihkegeoolefngponpppnfciikkhk\background.html Win32/BHO.OEI trojan cleaned by deleting - quarantined
C:\_OTL\MovedFiles\07122012_154801\C_\FRST\Quarantine\mukrxhockd.exe a variant of Win32/Kryptik.AICF trojan cleaned by deleting - quarantined
C:\_OTL\MovedFiles\07122012_154801\C_\FRST\Quarantine\services.exe Win64/Patched.A trojan deleted - quarantined
C:\_OTL\MovedFiles\07122012_154801\C_FRST\Quarantine\{50b5e7c3-d7d9-002f-ebb1-57daf9ab13a3}\U\00000008.@ Win64/Agent.BA trojan cleaned by deleting - quarantined

 

[iFIX Solutions]

I think that was the last scan from your last request. Hopefully I did not miss anything.

 

[Broni]

Update Adobe Flash Player
Download the Latest Adobe Flash for Firefox and IE Without Any Extras: http://www.404techsupport.com/2010/...-flash-for-firefox-and-ie-without-any-extras/

=========================================

1. Update your Java version here: http://www.java.com/en/download/installed.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.

• Run JavaRa.exe (Vista users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
• Accept any prompts.
• Do NOT post JavaRa log.

======================================

Your computer is clean

1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point, using following OTL script:

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following:

:OTL
:Commands
[purity]
[emptytemp]
[EMPTYFLASH]
[emptyjava]
[CLEARALLRESTOREPOINTS]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• Post resulting log.

2. Now, we'll remove all tools, we used during our cleaning process

Clean up with OTL:

• Double-click OTL.exe to start the program.
• Close all other programs apart from OTL as this step will require a reboot
• On the OTL main screen, press the CLEANUP button
• Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

3. Make sure, Windows Updates are current.

4. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC) weekly.

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. (Windows XP only) Run defrag at your convenience.

11. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

12. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

13. Please, let me know, how your computer is doing.

 

[iFIX Solutions]

Latest OTL log.

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: AppData
->Temp folder emptied: 0 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: glohog43
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Google Chrome cache emptied: 0 bytes
->Apple Safari cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: hogihound
->Temp folder emptied: 553897 bytes
->Temporary Internet Files folder emptied: 13369777 bytes
->Java cache emptied: 2027 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 700 bytes

User: Public
->Temp folder emptied: 0 bytes

User: RA Media Server
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 2336 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 13.00 mb


[EMPTYFLASH]

User: All Users

User: AppData

User: Default

User: Default User

User: glohog43
->Flash cache emptied: 0 bytes

User: hogihound
->Flash cache emptied: 0 bytes

User: Public

User: RA Media Server

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: All Users

User: AppData

User: Default

User: Default User

User: glohog43
->Java cache emptied: 0 bytes

User: hogihound
->Java cache emptied: 0 bytes

User: Public

User: RA Media Server

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.54.0 log created on 07122012_185235
Files\Folders moved on Reboot...
PendingFileRenameOperations files...
Registry entries deleted on Reboot...

 

[iFIX Solutions]

Thanks you so much for your help. This machine belongs to an older lady. She is the mother of a friend of mine. She is having some health issues and is really struggling with it. You really have helped someone in need even if it was just a small thing for you.

Thank you again,
Matt

 

[Broni]

Way to go!!
Good luck and stay safe