I have a Sony Vaio laptop with Windows 7 Home Premium 64 bit. About a month ago I had the virus and wound up reinstalling Windows but was able to backup my files first after doing a system restore in safe mode. This time, restore doesn't work and the computer restarts after 1 minute in both normal and safe mode. I need to back up some new files before reinstalling (if that is necessary...again...). Please help! I am desperate!