StackSocial Product download problem No support available?

I have tried three times to reach StackSocial/Techspot Support without success. My lifetime subscription to Microsoft Office 2021 Professional program stopped working. When I tried to repair it, it was deleted instead. I need a new key code to reinstall it. From what I have read, this is possible to request, but I am having difficulty reaching support. As a small business owner, I am desperate to access documents.
Any help is appreciated.
 
Back