Solved Started with PC Performance and Stability Report

[Broni]

1. Unfortunately, since we cleaned temporary folders already, you'll have to restore those shortcuts manually.

...posting this in two parts, as the board doesn't allow me to post more than 6 images...

You can restore the defaults for the Start Menu, Accessories and Administrative Tools as follows:

• Restore Accessories Program Files Menu with accrestore.zip for XP
  • Extract (unzip) the tool, double-click on it to run and ensure that the following check boxes are checked (as shown below):
  
  • Then click on the Restore button.

For any other missing program shortcuts you will probably need to reinstall the application or manually create new shortcuts.

To manually recreate "All Programs" entries, follow these steps...

• Download App Paths
• Double click on AppPaths.exe to run the program.
• Keep the program open.

In this example I'll recreate an entry for Avast antivirus program.

• Go Start>All Programs.
• Right click on Avast entry, click "Properties".

NOTE. Make sure, you right click on Avast program, NOT on Avast folder.

• You'll see this window:

Due to the damage caused by the infection, you'll find "Target" box empty.

• Go back to AppPaths window and find Avast entry.
• Right click on Avast line, click "Edit".
• A pop-up window will open:

• Highlight everything in "Path" box, right click on it, click "Copy"
• Go back to Avast "Properties" window, right click inside "Target" box, click "Paste".
• IMPORTANT! Add quotation marks at the beginning of the path and at the end
• Click OK and you're done.

In case, program's link shows as (empty):

 

[Broni]

• Open Windows Explorer, navigate to Avast folder in Program Files
• Right click on Avast ".exe" file, click "Create shortcut":

• Copy that shortcut, go back to Start menu.
• Right click on avast!Free Antivirus, click "Paste".
• You'll see Avast shortcut recreated replacing (empty) entry.

Alternatively....
...you paste that shortcut in:
(XP) - C:\Documents and Settings\All Users\Start Menu\Programs\Avast
(Vista/7) - C:\Program Data\Start Menu\Programs\Avast


2. Probably, the quickest way to get her going would be to create new profile.

 

[wimhof]

Thanks again. I'll get working on the 'shortcuts'. And then go find out about creating a new profile, migrating stuff, etc for Susan (do you happen to have a rec on a useful site for this process or just google it?).

almost forgot, I assume that once a new profile is created, remove the older one?

 

[Broni]

See here: http://support.microsoft.com/kb/811151

 

[wimhof]

And I believe this is the final Thanks. Try and have a good weekend.

 

[Broni]

Way to go!!

Good luck and stay safe