Inactive Starter exe.

[tbrick]

Hello! I help people fix their computers almost free like you guys do here only I actually obtain people's computers and work on them in my home. I used MBAM to try to remove any threats and it did except this one that pops up constantly during start up. It comes up as "starter exe. and tries to access user account. how can I get it off? I was looking for your famous step by step guides but couldnt find them here on the forums I love those things they work o matter how atrocious the virus is. ~tbrick

 

[Broni]

You've been to this forum before so you should know the drill....

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.


Please, observe following rules:

• Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
• If you're stuck, or you're not sure about certain step, always ask before doing anything else.
• Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
• Never run more than one scan at a time.
• Keep updating me regarding your computer behavior, good, or bad.
• The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
• If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
• I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

 

[tbrick]

Hi sorry for the delay. I have started and then restarted my client's computer just to be sure but I don't see that exe. pop up any more. I had run Super Antispyware and it may have been rid of it. Do you still want me to run the above required scans anyway?

 

[Broni]

It's up to you.

 

[tbrick]

Well I honestly don't see the need if it is gone. If it comes back I will come back here to do the steps. Thank you so much for your time.

 

[Broni]