Inactive Svchost.exe virus removal help!

Hi, there seems to be an issue with a laptop in my house.
I've ran malwarebytes and it picks up 2 malicious items - both svchost.exe
I've used a TDSSKiller killer and after it removed them & a restart, I had to run startup repair because the laptop did could not start up, making me do a system restore, which just brought the malware back. Any help would be appreciated!
 
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If you would like us to check the system for malware, please follow these steps: Preliminary Virus and Malware Removal.

NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

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My Guidelines: please read and follow:
  • Be patient. Malware cleaning takes time. I am also working with other members while I am helping you.
  • Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process.
  • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
  • File sharing programs should be uninstalled or disabled during the cleaning process..
  • Observe these:
    [o] Don't follow directions given to someone else
    [o] Don't use any other cleaning programs or scans while I'm helping you. Don't do a System Restore.
    [o] Don't use a Registry cleaner or make any changes in the Registry.
    [o] Don't download and install new programs- except those I give you.
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