Inactive-A SW-Sustain 1.80 wont delete

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hero12

Posts: 9   +0
I need help.. I been try to uninstall sw-sustain 1.80 but it still wont uninstall it said the file could'nt found


ps: sorry if my english is bad
 
Here the log

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/18/2014
Scan Time: 12:44:31 AM
Logfile: log.txt
Administrator: Yes

Version: 2.00.1.1004
Malware Database: v2014.04.17.05
Rootkit Database: v2014.03.27.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Chameleon: Disabled

OS: Windows 8
CPU: x64
File System: NTFS
User: Hafizh

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 268999
Time Elapsed: 10 min, 36 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Shuriken: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

MBAM didnt find any thread but the program not uninstall
 
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16537 BrowserJavaVersion: 10.51.2
Run by Hafizh at 0:52:41 on 2014-04-18
Microsoft Windows 8 Single Language 6.2.9200.0.1252.1.1033.18.6022.3394 [GMT 7:00]
.
AV: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\dwm.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Program Files\NVIDIA Corporation\Display\nvxdsync.exe
C:\Windows\system32\nvvsvc.exe
C:\Program Files\HitmanPro\hmpsched.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe
C:\Program Files (x86)\Bluetooth Suite\adminservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\dashost.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Windows\SysWOW64\PnkBstrA.exe
c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
C:\Program Files (x86)\Razer\Razer Game Booster\RzKLService.exe
C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\HControl.exe
C:\Program Files\ASUS\P4G\BatteryLife.exe
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnWMI.exe
C:\Windows\system32\taskhostex.exe
C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnCfg.exe
C:\Program Files (x86)\UnHackMe\hackmon.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\KBFiltr.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe
C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe
C:\Program Files (x86)\UnHackMe\gwebupdate.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\Bluetooth Suite\BtTray.exe
C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe
C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\NvTmru.exe
C:\Program Files (x86)\Bluetooth Suite\ActivateDesktop.exe
C:\Program Files (x86)\Common Files\ACD Systems\EN\DevDetect.exe
C:\Program Files (x86)\Razer\Razer Game Booster\main.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\ASUS\ATK Package\ATKOSD2\ATKOSD2.exe
C:\Program Files (x86)\ASUS\ATK Package\ATK Media\DMedia.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Smartfren Connex AC782 UI\App.exe
C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe
C:\Program Files (x86)\ASUS\USBChargerPlus\USBChargerPlus.exe
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPLoader.exe
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\QuickGesture\x64\QuickGesture64.exe
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPCenter.exe
C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
C:\Windows\SysWOW64\ACEngSvr.exe
C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe
C:\Program Files (x86)\Winamp\winampa.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\QuickGesture\x86\QuickGesture.exe
C:\Program Files (x86)\ASUS\ASUS Smart Gesture\AsTPCenter\x64\AsusTPHelper.exe
C:\Program Files (x86)\ASUS\ASUS Live Update\LiveUpdate.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\iTunes\iTunes.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceHelper.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\SysWOW64\RUNDLL32.EXE
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://asus13.msn.com
uSearch Bar = Preserve
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files\McAfee Security Scan\3.8.130\McAfeeMSS_IE.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
uRun: [Messenger (Yahoo!)] "C:\Program Files (x86)\Yahoo!\Messenger\YahooMessenger.exe" -quiet
uRun: [Steam] "C:\Program Files (x86)\Steam\steam.exe" -silent
mRun: [RemoteControl10] "C:\Program Files (x86)\CyberLink\PowerDVD10\PDVD10Serv.exe"
mRun: [ASUSWebStorage] C:\Program Files (x86)\ASUS\WebStorage Sync Agent\1.1.9.120\AsusWSPanel.exe /S
mRun: [Device Detector] DevDetect.exe -autorun
mRun: [WinampAgent] C:\Program Files (x86)\Winamp\winampa.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [RazerGameBooster] C:\Program Files (x86)\Razer\Razer Game Booster\RazerGameBooster.exe -autorun
StartupFolder: C:\Users\Hafizh\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\ONENOT~1.LNK - C:\Program Files (x86)\Microsoft Office\Office14\ONENOTEM.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\StartUp\MCAFEE~1.LNK - C:\Program Files\McAfee Security Scan\3.8.130\SSScheduler.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-System: DisableCAD = dword:1
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
TCP: Interfaces\{13FA4B7E-82B0-4063-8837-CB6514FD3AF9} : NameServer = 10.17.118.187 10.17.118.251
TCP: Interfaces\{AA1D2AB0-08E5-47BA-AA52-145896AF64EF} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{AA1D2AB0-08E5-47BA-AA52-145896AF64EF}\253502A4D434 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{AA1D2AB0-08E5-47BA-AA52-145896AF64EF}\2535A4D434 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{AA1D2AB0-08E5-47BA-AA52-145896AF64EF}\D61696E6662716D6560243E263 : DHCPNameServer = 192.168.43.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
AppInit_DLLs= c:\windows\syswow64\nvinit.dll c:\progra~2\sw-boo~1\assist~1.dll
SSODL: WebCheck - <orphaned>
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\34.0.1847.116\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
x64-BHO: CIESpeechBHO Class: {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [RTHDVCPL] "C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe" -s
x64-Run: [BtTray] "C:\Program Files (x86)\Bluetooth Suite\BtTray.exe"
x64-Run: [BtvStack] "C:\Program Files (x86)\Bluetooth Suite\BtvStack.exe"
x64-Run: [ACMON] C:\Program Files (x86)\ASUS\Splendid\ACMON.exe
x64-Run: [Nvtmru] "C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\nvtmru.exe"
x64-Run: [NvBackend] "C:\Program Files (x86)\NVIDIA Corporation\Update Core\NvBackend.exe"
x64-mPolicies-System: DisableCAD = dword:1
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {7815BE26-237D-41A8-A98F-F7BD75F71086} - {8D10F6C4-0E01-4BD4-8601-11AC1FDF8126} - C:\Program Files (x86)\Bluetooth Suite\IEPlugIn.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Hafizh\AppData\Roaming\Mozilla\Firefox\Profiles\hxr5u3ak.default-1397745598011\
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.23.9\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll
FF - plugin: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\dtplugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dv.dll
FF - plugin: C:\Program Files (x86)\NVIDIA Corporation\3D Vision\npnv3dvstreaming.dll
FF - plugin: C:\Program Files\McAfee Security Scan\3.8.130\npMcAfeeMSS.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll
.
============= SERVICES / DRIVERS ===============
.
R?2 NvNetworkService;NVIDIA Network Service;C:\Program Files (x86)\NVIDIA Corporation\NetService\NvNetworkService.exe [2014-4-11 1494304]
R0 iaStorA;iaStorA;C:\Windows\System32\Drivers\iaStorA.sys [2012-10-5 647736]
R0 nvpciflt;nvpciflt;C:\Windows\System32\Drivers\nvpciflt.sys [2014-4-11 30496]
R1 ATKWMIACPIIO;ATKWMIACPI Driver;C:\Program Files (x86)\ASUS\ATK Package\ATK WMIACPI\atkwmiacpi64.sys [2011-9-8 17536]
R2 ASMMAP64;ASMMAP64;C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\ASMMAP64.sys [2009-7-3 15416]
R2 ASUS InstantOn;ASUS InstantOn Service;C:\Program Files (x86)\ASUS\ASUS InstantOn\InsOnSrv.exe [2012-4-14 277120]
R2 AtherosSvc;AtherosSvc;C:\Program Files (x86)\Bluetooth Suite\AdminService.exe [2012-9-30 220288]
R2 HitmanProScheduler;HitmanPro Scheduler;C:\Program Files\HitmanPro\hmpsched.exe [2014-4-17 127752]
R2 Intel(R) Capability Licensing Service Interface;Intel(R) Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-4-21 635104]
R2 Intel(R) ME Service;Intel(R) ME Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe [2012-11-8 128896]
R2 jhi_service;Intel(R) Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe [2012-11-8 165760]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe [2014-4-17 1809720]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe [2014-4-17 857912]
R2 NvStreamSvc;NVIDIA Streamer Service;C:\Program Files\NVIDIA Corporation\NvStreamSrv\nvstreamsvc.exe [2014-4-11 15129376]
R2 RzKLService;RzKLService;C:\Program Files (x86)\Razer\Razer Game Booster\RzKLService.exe [2014-3-5 105448]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [2013-6-21 413472]
R2 UNS;Intel(R) Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2012-11-8 364416]
R2 ZAtheros Bt and Wlan Coex Agent;ZAtheros Bt and Wlan Coex Agent;C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe [2012-9-30 323584]
R3 AiCharger;ASUS Charger Driver;C:\Windows\System32\Drivers\AiCharger.sys [2012-9-19 17152]
R3 ATP;ASUS PS/2 Port Input Device;C:\Windows\System32\Drivers\AsusTP.sys [2012-9-12 61824]
R3 BTATH_BUS;Qualcomm Atheros Bluetooth Bus;C:\Windows\System32\Drivers\btath_bus.sys [2012-11-8 33944]
R3 HIDSwitch;ASUS Wireless Radio Control;C:\Windows\System32\Drivers\AsHIDSwitch64.sys [2012-10-5 21152]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\Drivers\IntcDAud.sys [2012-10-5 342528]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\Drivers\mbam.sys [2014-4-17 25816]
R3 MBAMSwissArmy;MBAMSwissArmy;C:\Windows\System32\Drivers\MBAMSwissArmy.sys [2014-4-17 119512]
R3 MBAMWebAccessControl;MBAMWebAccessControl;C:\Windows\System32\Drivers\mwac.sys [2014-4-17 63192]
R3 nvvad_WaveExtensible;NVIDIA Virtual Audio Device (Wave Extensible) (WDM);C:\Windows\System32\Drivers\nvvad64v.sys [2014-4-11 39200]
R3 RTL8168;Realtek 8168 NT Driver;C:\Windows\System32\Drivers\Rt630x64.sys [2012-11-8 690832]
R3 USB_BusEnum_T;EVDO Telecom USB Bus Enumerator;C:\Windows\System32\Drivers\USB_BusEnum_T.sys [2012-1-12 47808]
R3 USB_ETS_T;ZTE ETS Port FFDD;C:\Windows\System32\Drivers\USB_ETS_T.sys [2012-1-12 25024]
R3 USB_WinMux_T;EVDO Telecom USB MUX Serial Port;C:\Windows\System32\Drivers\USB_WinMux_T.sys [2012-1-12 40640]
R3 UsbModemDriver;ZTE USB Modem FFDD;C:\Windows\System32\Drivers\USB_MODEM_T.sys [2012-1-12 31424]
S3 AthBTPort;Qualcomm Atheros Virtual Bluetooth Class;C:\Windows\System32\Drivers\btath_flt.sys [2012-11-8 88728]
S3 BTATH_A2DP;Bluetooth A2DP Audio Driver;C:\Windows\System32\Drivers\btath_a2dp.sys [2012-11-8 344216]
S3 btath_avdt;Qualcomm Atheros Bluetooth AVDT Service;C:\Windows\System32\Drivers\btath_avdt.sys [2012-11-8 114840]
S3 BTATH_HCRP;Bluetooth HCRP Server driver;C:\Windows\System32\Drivers\btath_hcrp.sys [2012-11-8 178840]
S3 BTATH_LWFLT;Bluetooth LWFLT Device;C:\Windows\System32\Drivers\btath_lwflt.sys [2012-11-8 76952]
S3 BTATH_RCP;Bluetooth AVRCP Device;C:\Windows\System32\Drivers\btath_rcp.sys [2012-11-8 135832]
S3 BtFilter;BtFilter;C:\Windows\System32\Drivers\btfilter.sys [2012-11-8 575128]
S3 BthLEEnum;Bluetooth Low Energy Driver;C:\Windows\System32\Drivers\BthLEEnum.sys [2012-7-26 202752]
S3 dg_ssudbus;SAMSUNG Mobile USB Composite Device Driver (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudbus.sys [2013-8-20 103576]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files\McAfee Security Scan\3.8.130\McCHSvc.exe [2013-9-6 288776]
S3 PROLiNKusbdiag;PROLiNK DataCard Diagnostic Port;C:\Windows\System32\Drivers\PROLiNKusbdiag.sys [2013-6-17 123392]
S3 PROLiNKusbmodem;PROLiNK DataCard Proprietary USB Driver;C:\Windows\System32\Drivers\PROLiNKusbmodem.sys [2013-6-17 123392]
S3 PROLiNKusbnmea;PROLiNK DataCard NMEA Port;C:\Windows\System32\Drivers\PROLiNKusbnmea.sys [2013-6-17 123392]
S3 PROLiNKusbvoice;PROLiNK DataCard Voice Port;C:\Windows\System32\Drivers\PROLiNKusbvoice.sys [2013-6-17 123392]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\Drivers\RtsUStor.sys [2012-11-8 252048]
S3 ssudmdm;SAMSUNG Mobile USB Modem Drivers (DEVGURU Ver.);C:\Windows\System32\Drivers\ssudmdm.sys [2013-8-20 204568]
S3 WUDFWpdMtp;WUDFWpdMtp;C:\Windows\System32\Drivers\WUDFRd.sys [2012-7-26 198656]
S3 xusb22;Xbox 360 Wireless Receiver Driver Service 22;C:\Windows\System32\Drivers\xusb22.sys [2012-7-26 89088]
.
=============== File Associations ===============
.
FileExt: .txt: textfile="C:\Program Files (x86)\Windows NT\Accessories\WORDPAD.EXE" "%1" [UserChoice]
.
=============== Created Last 30 ================
.
2014-04-17 17:19:37 -------- d-----w- C:\Program Files (x86)\Intel Corporation
2014-04-17 17:08:48 -------- d-----w- C:\Program Files (x86)\SystemRequirementsLab
2014-04-17 16:09:16 -------- d-----w- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
2014-04-17 14:50:49 75888 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{90AE13FB-AC5B-4FB7-B28E-073AE7E76CE7}\offreg.dll
2014-04-17 14:38:35 40720 ----a-w- C:\Windows\System32\Partizan.exe
2014-04-17 14:38:35 -------- d-----w- C:\@RestoreQuarantine
2014-04-17 14:36:29 -------- d-----w- C:\ProgramData\RegRun
2014-04-17 14:30:39 35816 ----a-w- C:\Windows\SysWow64\drivers\Partizan.sys
2014-04-17 14:30:36 2 --shatr- C:\Windows\winstart.bat
2014-04-17 14:30:34 12800 ----a-w- C:\Windows\SysWow64\drivers\UnHackMeDrv.sys
2014-04-17 14:30:27 -------- d-----w- C:\Program Files (x86)\UnHackMe
2014-04-17 13:59:36 119512 ----a-w- C:\Windows\System32\drivers\MBAMSwissArmy.sys
2014-04-17 13:59:17 91352 ----a-w- C:\Windows\System32\drivers\mbamchameleon.sys
2014-04-17 13:59:17 63192 ----a-w- C:\Windows\System32\drivers\mwac.sys
2014-04-17 13:59:17 25816 ----a-w- C:\Windows\System32\drivers\mbam.sys
2014-04-17 13:59:17 -------- d-----w- C:\Program Files (x86)\Malwarebytes Anti-Malware
2014-04-17 13:52:03 -------- d-----w- C:\Windows\ERUNT
2014-04-17 13:46:23 -------- d-----w- C:\AdwCleaner
2014-04-17 13:19:01 -------- d-----w- C:\ProgramData\SuperbApp
2014-04-17 13:16:58 -------- d-----w- C:\Users\Hafizh\AppData\Local\Comodo
2014-04-17 13:16:39 -------- d-----w- C:\ProgramData\eb64a50985f10bee
2014-04-17 13:16:38 -------- d-----w- C:\ProgramData\savve neT
2014-04-17 13:14:43 -------- d-----w- C:\ProgramData\InstallMate
2014-04-15 20:00:09 10521840 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{90AE13FB-AC5B-4FB7-B28E-073AE7E76CE7}\mpengine.dll
2014-04-14 16:07:58 6217904 ----a-w- C:\Windows\System32\DDPP64A.dll
2014-04-14 16:07:58 605496 ----a-w- C:\Windows\System32\audioLibVc.dll
2014-04-14 16:07:58 501184 ----a-w- C:\Windows\System32\DTSU2PLFX64.dll
2014-04-14 16:07:58 487360 ----a-w- C:\Windows\System32\DTSU2PGFX64.dll
2014-04-14 16:07:58 415680 ----a-w- C:\Windows\System32\DTSU2PREC64.dll
2014-04-14 16:07:58 313520 ----a-w- C:\Windows\System32\DDPO64A.dll
2014-04-14 16:07:58 2743328 ----a-w- C:\Windows\System32\FMAPO64.dll
2014-04-14 16:07:58 260272 ----a-w- C:\Windows\System32\DDPA64.dll
2014-04-14 16:07:58 209096 ----a-w- C:\Windows\System32\AERTAC64.dll
2014-04-14 16:07:58 1938608 ----a-w- C:\Windows\System32\DDPD64A.dll
2014-04-14 16:07:58 113576 ----a-w- C:\Windows\System32\CONEQMSAPOGUILibrary.dll
2014-04-14 16:07:58 109848 ----a-w- C:\Windows\System32\AcpiServiceVnA64.dll
2014-04-13 11:46:47 -------- d-----w- C:\Users\Hafizh\AppData\Local\Sniper Elite Nazi Zombie Army 2
2014-04-13 06:09:34 -------- d-----w- C:\Users\Hafizh\AppData\Local\Sniper Elite Nazi Zombie Army
2014-04-11 12:24:28 39200 ----a-w- C:\Windows\System32\drivers\nvvad64v.sys
2014-04-11 12:24:28 35104 ----a-w- C:\Windows\System32\nvaudcap64v.dll
2014-04-11 12:24:28 32544 ----a-w- C:\Windows\SysWow64\nvaudcap32v.dll
2014-04-11 10:33:18 -------- d-----w- C:\Windows\SysWow64\NV
2014-04-11 10:33:18 -------- d-----w- C:\Windows\System32\NV
2014-04-11 10:11:00 884512 ----a-w- C:\Windows\System32\nvvsvc.exe
2014-04-11 10:11:00 67072 ----a-w- C:\Windows\System32\nv3dappshextr.dll
2014-04-11 10:11:00 6496544 ----a-w- C:\Windows\System32\nvcpl.dll
2014-04-11 10:11:00 63776 ----a-w- C:\Windows\System32\nvshext.dll
2014-04-11 10:11:00 3514656 ----a-w- C:\Windows\System32\nvsvc64.dll
2014-04-11 10:11:00 3253909 ----a-w- C:\Windows\System32\nvcoproc.bin
2014-04-11 10:11:00 2555680 ----a-w- C:\Windows\System32\nvsvcr.dll
2014-04-11 10:11:00 237856 ----a-w- C:\Windows\System32\nvmctray.dll
2014-04-11 10:11:00 1025312 ----a-w- C:\Windows\System32\nv3dappshext.dll
2014-04-11 10:05:53 -------- d-----w- C:\Program Files (x86)\NVIDIA Corporation
2014-04-11 10:04:47 1884448 ----a-w- C:\Windows\System32\nvdispco6432723.dll
2014-04-11 10:04:47 1511712 ----a-w- C:\Windows\System32\nvdispgenco6432723.dll
2014-04-11 05:57:08 10536864 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\Backup\mpengine.dll
2014-04-09 13:09:36 -------- d-----w- C:\Users\Hafizh\AppData\Roaming\.minecraft
2014-04-05 23:28:31 -------- d-----w- C:\Users\Hafizh\AppData\Roaming\NVIDIA
2014-04-04 12:42:39 -------- d-----w- C:\ProgramData\Intel(R) Update Manager
2014-04-04 09:42:00 -------- d-----w- C:\Users\Hafizh\AppData\Local\techland
2014-03-30 07:19:00 -------- d-----w- C:\Users\Hafizh\AppData\Local\NVIDIA Corporation
2014-03-30 06:34:31 -------- d-----w- C:\Users\Hafizh\AppData\Local\NVIDIA
2014-03-30 06:28:00 -------- d-----w- C:\ProgramData\NVIDIA Corporation
2014-03-30 05:52:35 982232 ----a-w- C:\Windows\SysWow64\nvspcap.dll
2014-03-30 05:52:35 1100248 ----a-w- C:\Windows\System32\nvspcap64.dll
2014-03-22 10:50:10 -------- d-----w- C:\Users\Hafizh\AppData\Roaming\MMFApplications
.
==================== Find3M ====================
.
2014-04-17 15:08:28 416 ----a-w- C:\Users\Hafizh\AppData\Roaming\sp_data.sys
2014-03-12 18:49:46 178800 ----a-w- C:\Windows\SysWow64\CmdLineExt_x64.dll
2014-02-20 11:14:22 15453904 ----a-w- C:\Windows\SysWow64\xlive.dll
2014-02-20 11:14:20 13642960 ----a-w- C:\Windows\SysWow64\xlivefnt.dll
2014-01-19 07:33:29 270496 ------w- C:\Windows\System32\MpSigStub.exe
2014-01-18 04:53:04 280904 ----a-w- C:\Windows\SysWow64\PnkBstrB.xtr
2014-01-18 04:53:04 280904 ----a-w- C:\Windows\SysWow64\PnkBstrB.exe
2014-01-18 04:44:34 280904 ----a-w- C:\Windows\SysWow64\PnkBstrB.ex0
.
============= FINISH: 0:53:30.69 ===============
 
Welcome aboard

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=============================

I still need Attach.txt log from DDS.
 
Here :
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 8 Single Language
Boot Device: \Device\HarddiskVolume1
Install Date: 6/17/2013 4:42:30 AM
System Uptime: 4/17/2014 9:42:53 PM (3 hours ago)
.
Motherboard: ASUSTeK COMPUTER INC. | | K45VD
Processor: Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz | SOCKET 0 | 2501/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 186 GiB total, 51.984 GiB free.
D: is FIXED (NTFS) - 258 GiB total, 242.267 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974}
Description: Qualcomm Atheros AR3012 Bluetooth 4.0+HS
Device ID: USB\VID_04CA&PID_3005\ALASKA_DAY_2006
Manufacturer: Qualcomm Atheros Communications
Name: Qualcomm Atheros AR3012 Bluetooth 4.0+HS
PNP Device ID: USB\VID_04CA&PID_3005\ALASKA_DAY_2006
Service: BTHUSB
.
==== System Restore Points ===================
.
RP62: 4/13/2014 1:00:51 PM - Installed DirectX
RP63: 4/16/2014 6:24:58 AM - Installed DirectX
RP64: 4/17/2014 9:36:59 PM - RegRun Virus Scan
.
==== Installed Programs ======================
.
ACDSee 9 Photo Manager
Adobe Flash Player 12 Plugin
Adobe Photoshop CS3
Adobe Reader X (10.1.9)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASUS Instant Connect
ASUS InstantOn
ASUS LifeFrame3
ASUS Live Update
ASUS Power4Gear Hybrid
ASUS Smart Gesture
ASUS Splendid Video Enhancement Technology
ASUS Tutor
ASUS USB Charger Plus
ASUS WebStorage Sync Agent
ASUSDVD
ATK Package
Bonjour
Call of Duty(R) 4 - Modern Warfare(TM)
Corel Shell Extension - 64Bit
CorelDRAW Graphics Suite X4
CorelDRAW Graphics Suite X4 - Capture
CorelDRAW Graphics Suite X4 - Content
CorelDRAW Graphics Suite X4 - Draw
CorelDRAW Graphics Suite X4 - Filters
CorelDRAW Graphics Suite X4 - FontNav
CorelDRAW Graphics SUite X4 - ICA
CorelDRAW Graphics Suite X4 - IPM
CorelDRAW Graphics Suite X4 - Lang EN
CorelDRAW Graphics Suite X4 - PP
CorelDRAW Graphics Suite X4 - VBA
CorelDRAW(R) Graphics Suite X4
CorelDRAW(R) Graphics Suite X4 - Windows Shell Extension
Counter-Strike: Global Offensive
Dead Island
Definition update for Microsoft Office 2010 (KB982726)
GeForce Experience NvStream Client Components
Google Chrome
Google Update Helper
Grand Theft Auto IV
HitmanPro 3.7
Intel(R) Manageability Engine Firmware Recovery Agent
Intel(R) Management Engine Components
Intel(R) Processor Graphics
Intel(R) Processor ID Utility
Intel(R) SDK for OpenCL - CPU Only Runtime Package
Intel® Trusted Connect Service Client
iTunes
Java 7 Update 51
Java Auto Updater
Malwarebytes Anti-Malware version 2.0.1.1004
McAfee Security Scan Plus
Microsoft Games for Windows - LIVE Redistributable
Microsoft Games for Windows Marketplace
Microsoft Office
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Student 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft WSE 3.0 Runtime
Microsoft XNA Framework Redistributable 3.1
Mozilla Firefox 24.0 (x86 en-US)
Mozilla Maintenance Service
Notepad++
NVIDIA 3D Vision Driver 320.49
NVIDIA Control Panel 320.49
NVIDIA GeForce Experience 1.8.1
NVIDIA Graphics Driver 320.49
NVIDIA Install Application
NVIDIA LED Visualizer 1.0
NVIDIA Network Service
NVIDIA Optimus Update 10.11.15
NVIDIA PhysX
NVIDIA PhysX System Software 9.13.0604
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 10.11.15
NVIDIA Update Core
NVIDIA Virtual Audio 1.2.19
PAYDAY 2
Qualcomm Atheros Bluetooth Suite (64)
Qualcomm Atheros Client Installation Program
Razer Game Booster
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Shared C Run-time for x64
SHIELD Streaming
Smartfren Connex AC782 UI
Sniper Elite: Nazi Zombie Army
Sniper Elite: Nazi Zombie Army 2
Steam
SW-Sustainer 1.80
System Requirements Lab for Intel
The Walking Dead
The Walking Dead: Season Two
UnHackMe 7.11 release
Visual Basic for Applications (R) Core
Visual Basic for Applications (R) Core - English
VLC media player 1.1.11
Winamp (remove only)
Windows Driver Package - ASUS (ATP) Mouse (10/29/2012 1.0.0.148)
WinFlash
WinRAR 4.00 beta 6 (64-bit)
Yahoo! Messenger
.
==== Event Viewer Messages From Past Week ========
.
4/17/2014 9:42:59 PM, Error: Application Popup [1060] -
4/17/2014 9:15:05 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the SW-Sustainer service to connect.
4/17/2014 9:13:49 PM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control.
.
==== End Of File ===========================
 
Are you experiencing any other computer issues beside problems with uninstalling SW-Sustainer?

What happens when you try to uninstall it?

Is it present anywhere else beside Control Panel?
 
Yes kinda lag if im using internet . when I try to uninstall its said "there was a problem starting C:\PROGRA~2\SW-BOO~1\ASSIST~1.DLL the specified module could not be found
 
There is a folder in application data appdata\locallow\{8A52763F-21C4-3664-19EE-9CF781D2D2F5} and another one {459668CE-99A0-1555-9D84-E8FB3E2F157C} samething in appdata
 
redtarget.gif
Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2

  • Close all the running programs
  • Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

redtarget.gif
Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
RogueKiller V8.8.15 [Mar 27 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows 8 (6.2.9200 ) 64 bits version
Started in : Normal mode
User : Hafizh [Admin rights]
Mode : Scan -- Date : 04/19/2014 19:29:25
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 4 ¤¤¤
[DNS][PUM] HKLM\[...]\CCSet\[...]\{13FA4B7E-82B0-4063-8837-CB6514FD3AF9} : NameServer (10.17.118.187 10.17.118.251 [(Private Address) (XX) - (Private Address) (XX)]) -> FOUND
[DNS][PUM] HKLM\[...]\CS001\[...]\{13FA4B7E-82B0-4063-8837-CB6514FD3AF9} : NameServer (10.17.118.187 10.17.118.251 [(Private Address) (XX) - (Private Address) (XX)]) -> FOUND
[HJ POL][PUM] HKCU\[...]\System : DisableTaskMgr (0) -> FOUND
[HJ POL][PUM] HKCU\[...]\System : DisableRegistryTools (0) -> FOUND

¤¤¤ Scheduled tasks : 0 ¤¤¤

¤¤¤ Startup Entries : 0 ¤¤¤

¤¤¤ Web browsers : 0 ¤¤¤

¤¤¤ Browser Addons : 0 ¤¤¤

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤
[Address] IAT @iexplore.exe (GetProcAddress) : KERNEL32.dll -> HOOKED (C:\Program Files (x86)\Internet Explorer\IEShims.dll @ 0x72651E4B)

¤¤¤ External Hives: ¤¤¤

¤¤¤ Infection : ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> %SystemRoot%\System32\drivers\etc\hosts




¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: (\\.\PHYSICALDRIVE0 @ IDE) ST9500325AS +++++
--- User ---
[MBR] e698a087d64f61e8eb158319660e2c1c
[BSP] 3d77d578609671081be50e6494934fd7 : Empty MBR Code
Partition table:
0 - [XXXXXX] UNKNOWN (0x00) [VISIBLE] Offset (sectors): 1 | Size: 2097151 MB
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[0]_S_04192014_192925.txt >>
 
Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 
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