lizmcreations
Posts: 60 +0
Hi,
I have a Tidserv virus, at least that is what the error from my Norton is telling me. However, when I do a full scan with Norton it does not remove it.
My websites, mostly from searches, are being redirected - so when I do a search I can't actually go to the pages that are shown unless I put the URL in the addressbar myself - can't click on the links without my browser redirecting me to some other page. Despite my Norton telling me that it prevented the tidserv request from accessing the computer.
I have obviously turned off my Norton, per the 8 steps. Attached are the logs from the steps.
Thank you!
Liz Martinez
I have a Tidserv virus, at least that is what the error from my Norton is telling me. However, when I do a full scan with Norton it does not remove it.
My websites, mostly from searches, are being redirected - so when I do a search I can't actually go to the pages that are shown unless I put the URL in the addressbar myself - can't click on the links without my browser redirecting me to some other page. Despite my Norton telling me that it prevented the tidserv request from accessing the computer.
I have obviously turned off my Norton, per the 8 steps. Attached are the logs from the steps.
Thank you!
Liz Martinez