Toshiba laptop won't start from battery

[Terry Northup]

Battery says it is full but computer won't start unless plugged in. What is the fix?

 

[Tmagic650]

Replace the battery

 

[Terry Northup]

Replace the battery

I unplugged the computer and pressed the on'/off button for 30 seconds. That seemed to solve the problem. Now operating as it is supposed to and cheaper than buying a battery. Why this worked I have no idea.

 

[Tmagic650]

Probably an intermittent problem. If it returns, you may just remove the battery and run the laptop off the adapter...

 

[Terry Northup]

Probably an intermittent problem. If it returns, you may just remove the battery and run the laptop off the adapter...

But that would eliminate the reason I bought a laptop rather than a desktop.

 

[Tmagic650]

How old is the laptop?

 

[Terry Northup]

How old is the laptop?

5 months.

 

[Tmagic650]

It should still be under warranty, have it checked

 

[Terry Northup]

It should still be under warranty, have it checked

Toshiba support sucks. Toshiba has a "1 year" warranty but after 90 days you can't get tech support online. Difficult to figure out how to get in touch with anyone. I would NEVER buy anything from them again.