Ok, an "Edited" update. When I plug my iPhone in my Vista, on my iPhone it asks me if I trust this or Don't allow. I click trust & if I have any new pics/videos a box pops up by the notification giving me the option to import them. Otherwise, I do this.I don't have an Android, but on my iPhone I've gone to My Computer & clicked on Apple & a folder opens up so I click it again & there are my pictures. I usually copy them to my pc. I hope this helps.
Others may have better solutions.