Solved Trojan agent svchost continuously returns after malware removal

Good :)

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Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Scan button.
  • When the scan has finished click on Clean button.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

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Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

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Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
# AdwCleaner v3.022 - Report created 20/03/2014 at 00:32:54
# Updated 13/03/2014 by Xplode
# Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
# Username : Jessica - JESSICA-PC
# Running from : C:\Users\Jessica\Desktop\adwcleaner.exe
# Option : Clean

***** [ Services ] *****


***** [ Files / Folders ] *****

Folder Deleted : C:\ProgramData\apn
Folder Deleted : C:\ProgramData\Tarma Installer
Folder Deleted : C:\Program Files (x86)\Ask.com
Folder Deleted : C:\Program Files (x86)\Surf Canyon
Folder Deleted : C:\Program Files (x86)\Yontoo
Folder Deleted : C:\windows\installer\{86d4b82a-abed-442a-be86-96357b70f4fe}
Folder Deleted : C:\Users\Jessica\AppData\Local\apn
Folder Deleted : C:\Users\Jessica\AppData\Local\SearchProtect
Folder Deleted : C:\Users\Jessica\AppData\LocalLow\AskToolbar
Folder Deleted : C:\Users\Jessica\AppData\Roaming\DefaultTab
Folder Deleted : C:\Users\Jessica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
File Deleted : C:\Users\Jessica\Desktop\MyPC Backup.lnk
File Deleted : C:\windows\System32\Tasks\Scheduled Update for Ask Toolbar

***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\kdidombaedgpfiiedeimiebkmbilgmlc
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\niapdbllcanepiiimjjndipklodoedlc
Key Deleted : HKLM\SOFTWARE\Classes\AppID\GenericAskToolbar.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\IEHelperv2.5.0.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\surfcanyon.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AppID\YontooIEClient.DLL
Key Deleted : HKLM\SOFTWARE\Classes\surfcanyon.BhoSite
Key Deleted : HKLM\SOFTWARE\Classes\surfcanyon.BhoSite.1
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api
Key Deleted : HKLM\SOFTWARE\Classes\YontooIEClient.Api.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\ApnSetup_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\apnstub_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\askpartnercobrandingtool_rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\AskSLib_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasapi32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\au__rasmancs
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASAPI32
Key Deleted : HKLM\SOFTWARE\Microsoft\Tracing\TaskScheduler_RASMANCS
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [ApnUpdater]
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{0A18A436-2A7A-49F3-A488-30538A2F6323}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4FBBF769-ECEB-420A-B536-133B1D505C36}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{9B0CB95C-933A-4B8C-B6D4-EDCD19A43874}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{A3514F71-E63F-440B-8076-14226E21B2BF}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{CFDAFE39-20CE-451D-BD45-A37452F39CF0}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{00000000-6E41-4FD3-8538-502F5495E5FC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{058F0E48-61CA-4964-9FBA-1978A1BB060D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{18F33C35-8EF2-40D7-8BA4-932B0121B472}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{5AB7104A-B71F-49AD-9154-F7F8806AE848}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{99066096-8989-4612-841F-621A01D54AD7}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{FE9271F2-6EFD-44B0-A826-84C829536E93}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{68AD96A1-2A28-4841-ABD0-F5AA45F008C9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{BA3105E9-5DE6-4A1E-A819-6F5046AB67F5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5AB7104A-B71F-49AD-9154-F7F8806AE848}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{FD72061E-9FDE-484D-A58A-0BAB4151CAD8}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{5AB7104A-B71F-49AD-9154-F7F8806AE848}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{5AB7104A-B71F-49AD-9154-F7F8806AE848}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DF7770F7-832F-4BDF-B144-100EDDD0C3AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{A5AA24EA-11B8-4113-95AE-9ED71DEAF12A}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{AC5B6CDA-8F90-4740-9A8C-28AC5D3C73FE}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D4027C7F-154A-4066-A1AD-4243D8127440}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{00000000-6E41-4FD3-8538-502F5495E5FC}]
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{68AD96A1-2A28-4841-ABD0-F5AA45F008C9}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{6C434537-053E-486D-B62A-160059D9D456}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{91CF619A-4686-4CA4-9232-3B2E6B63AA92}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{AC71B60E-94C9-4EDE-BA46-E146747BB67E}
Key Deleted : HKCU\Software\APN
Key Deleted : HKCU\Software\Ask.com
Key Deleted : HKCU\Software\Surf Canyon
Key Deleted : HKCU\Software\wecarereminder
Key Deleted : HKCU\Software\AppDataLow\Software\AskToolbar
Key Deleted : HKLM\Software\APN
Key Deleted : HKLM\Software\AskToolbar
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\Software\SearchProtect
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\{79A765E1-C399-405B-85AF-466F52E918B0}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{86D4B82A-ABED-442A-BE86-96357B70F4FE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Surf Canyon
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MyPC Backup
Key Deleted : HKLM\Software\Classes\Installer\Features\A28B4D68DEBAA244EB686953B7074FEF
Key Deleted : HKLM\Software\Classes\Installer\Products\A28B4D68DEBAA244EB686953B7074FEF

***** [ Browsers ] *****

-\\ Internet Explorer v11.0.9600.16428


-\\ Mozilla Firefox v20.0.1 (en-US)

[ File : C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\zkqpeq8w.default\prefs.js ]

Line Deleted : user_pref("browser.search.defaultengine", "Ask.com");
Line Deleted : user_pref("browser.search.defaultenginename", "Ask.com");
Line Deleted : user_pref("browser.search.order.1", "Ask.com");
Line Deleted : user_pref("extensions.asktb.ff-original-keyword-url", "");
Line Deleted : user_pref("keyword.URL", "hxxp://websearch.ask.com/redirect?client=ff&src=kw&tb=FWV5&o=14193&locale=en_US&apn_uid=d871bc99-4125-4053-ad7c-5a8a08fe208c&apn_ptnrs=%5EFM&apn_sauid=3A366A0A-A63E-45E7-926D[...]

-\\ Google Chrome v33.0.1750.154

[ File : C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage

*************************

AdwCleaner[R0].txt - [9708 octets] - [20/03/2014 00:32:00]
AdwCleaner[S0].txt - [9551 octets] - [20/03/2014 00:32:54]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [9611 octets] ##########
 
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.1.2 (02.20.2014:1)
OS: Windows 7 Home Premium x64
Ran by Jessica on Thu 03/20/2014 at 0:37:46.30
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\installer\upgradecodes\f928123a039649549966d4c29d35b1c9
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{A0DD2642-0CA4-4A6C-B3C8-0D72715E6985}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{D21A4307-7109-4E6E-A370-17FE7EB73A98}
Successfully deleted: [Registry Key] "hkey_current_user\software\microsoft\internet explorer\low rights\elevationpolicy\{a5aa24ea-11b8-4113-95ae-9ed71deaf12a}"



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Jessica\appdata\locallow\surfcanyon"
Successfully deleted: [Empty Folder] C:\Users\Jessica\appdata\local\{E63C43FB-4755-4215-89A6-AC330F4B1FE2}



~~~ FireFox

Emptied folder: C:\Users\Jessica\AppData\Roaming\mozilla\firefox\profiles\zkqpeq8w.default\minidumps [4 files]



~~~ Chrome

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\ippkomaaonokjnfjoikaemidanojkfmm



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 03/20/2014 at 0:44:51.27
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
OTL logfile created on: 3/20/2014 12:48:30 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Jessica\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.95 Gb Total Physical Memory | 2.79 Gb Available Physical Memory | 70.65% Memory free
7.90 Gb Paging File | 6.67 Gb Available in Paging File | 84.50% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 282.96 Gb Total Space | 240.11 Gb Free Space | 84.86% Space Free | Partition Type: NTFS
Drive D: | 7.76 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
Computer Name: JESSICA-PC | User Name: Jessica | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Processes (SafeList) ==========
PRC - [2014/03/20 00:31:12 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Jessica\Desktop\OTL.exe
PRC - [2014/03/17 23:52:44 | 003,767,096 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2014/03/17 23:52:44 | 000,050,344 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2013/12/21 02:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/12/02 20:05:37 | 000,123,320 | ---- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe
PRC - [2011/07/19 11:59:30 | 000,126,392 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe
PRC - [2011/02/01 17:20:48 | 002,656,280 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
PRC - [2011/02/01 17:20:46 | 000,326,168 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
PRC - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
========== Modules (No Company Name) ==========
MOD - [2014/03/17 23:52:45 | 019,336,120 | ---- | M] () -- C:\Program Files\AVAST Software\Avast\libcef.dll
========== Services (SafeList) ==========
SRV:64bit: - [2014/03/18 15:30:58 | 000,111,616 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\windows\SysNative\IEEtwCollector.exe -- (IEEtwCollectorService)
SRV:64bit: - [2014/03/17 23:52:44 | 000,050,344 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2011/06/10 00:10:00 | 000,138,152 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosSmartSrv.exe -- (TOSHIBA HDD SSD Alert Service)
SRV:64bit: - [2011/05/17 18:34:18 | 000,574,896 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe -- (TosCoSrv)
SRV:64bit: - [2010/10/20 18:41:00 | 000,138,656 | ---- | M] (TOSHIBA Corporation) [Auto | Running] -- C:\Windows\SysNative\TODDSrv.exe -- (TODDSrv)
SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV - [2014/03/18 01:23:16 | 000,257,928 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/12/21 02:04:16 | 000,065,432 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/04/10 02:58:17 | 000,115,608 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/12/02 20:05:37 | 000,123,320 | ---- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\SymcPCCULaunchSvc.exe -- (Norton PC Checkup Application Launcher)
SRV - [2011/07/19 11:59:30 | 000,126,392 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton PC Checkup\Engine\2.0.13.11\ccSvcHst.exe -- (PCCUJobMgr)
SRV - [2011/07/11 21:16:06 | 000,057,216 | ---- | M] (TOSHIBA Corporation) [On_Demand | Running] -- C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\TMachInfo.exe -- (TMachInfo)
SRV - [2011/02/01 17:20:48 | 002,656,280 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2011/02/01 17:20:46 | 000,326,168 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)
========== Driver Services (SafeList) ==========
DRV:64bit: - [2014/03/17 23:52:48 | 000,207,904 | ---- | M] () [Kernel | Boot | Running] -- C:\windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2014/03/17 23:52:48 | 000,080,184 | ---- | M] (AVAST Software) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\aswStm.sys -- (aswStm)
DRV:64bit: - [2014/03/17 23:52:47 | 001,038,072 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2014/03/17 23:52:47 | 000,421,704 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2014/03/17 23:52:47 | 000,078,648 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2014/03/17 23:52:47 | 000,065,776 | ---- | M] () [Kernel | Boot | Running] -- C:\windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2014/03/17 23:52:46 | 000,092,544 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/04/05 00:10:14 | 012,262,624 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2011/03/11 02:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/03/10 21:01:40 | 001,581,184 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CHDRT64.sys -- (CnxtHdAudService)
DRV:64bit: - [2011/02/09 15:29:08 | 000,077,424 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2011/02/08 23:07:00 | 000,038,096 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\PGEffect.sys -- (PGEffect)
DRV:64bit: - [2011/01/05 05:08:58 | 001,109,096 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192ce.sys -- (RTL8192Ce)
DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/11/06 03:45:48 | 000,438,808 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/10/19 20:34:26 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (MEIx64)
DRV:64bit: - [2010/10/08 15:49:08 | 000,243,712 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/03/10 22:51:32 | 000,316,464 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2009/07/31 00:22:04 | 000,027,784 | ---- | M] (TOSHIBA Corporation.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\tdcmdpst.sys -- (tdcmdpst)
DRV:64bit: - [2009/07/14 19:31:18 | 000,026,840 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\TVALZ_O.SYS -- (TVALZ)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/07 13:51:42 | 000,009,216 | ---- | M] (TOSHIBA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\FwLnk.sys -- (FwLnk)
DRV:64bit: - [2009/06/24 19:36:48 | 000,482,384 | ---- | M] (TOSHIBA Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\tos_sps64.sys -- (tos_sps64)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)
========== Standard Registry (SafeList) ==========
========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://start.toshiba.com/
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {C32FDA92-DC85-40DE-858F-7227B5826E3F}
IE:64bit: - HKLM\..\SearchScopes\{C32FDA92-DC85-40DE-858F-7227B5826E3F}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSNP
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{C32FDA92-DC85-40DE-858F-7227B5826E3F}: "URL" = http://www.google.com/search?source...nputEncoding}&oe={outputEncoding}&rlz=1I7TSNP
IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://start.toshiba.com/
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\..\URLSearchHook: {81017EA9-9AA8-4A6A-9734-7AF40E7D593F} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn1\yt.dll (Yahoo! Inc.)
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\..\SearchScopes,DefaultScope = {C32FDA92-DC85-40DE-858F-7227B5826E3F}
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\..\SearchScopes\{29A0E6D6-AC2E-4321-8406-A44EB3E7E658}: "URL" = http://www.google.com/search?source...ding}&oe={outputEncoding}&rlz=1I7TSNP_enUS487
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.com/search?source...ding}&oe={outputEncoding}&rlz=1I7TSNP_enUS487
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\..\SearchScopes\{A2FE6D36-6458-4465-BEF5-2E025A42EA0B}: "URL" = http://search.yahoo.com/search?p={s...e=W3i_DS,136,0_0,Search,20130102,17118,0,18,0
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\..\SearchScopes\{C32FDA92-DC85-40DE-858F-7227B5826E3F}: "URL" = http://www.google.com/search?source...ding}&oe={outputEncoding}&rlz=1I7TSNP_enUS487
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
========== FireFox ==========
FF - prefs.js..browser.search.selectedEngine: "Google"
FF - prefs.js..browser.startup.homepage: "google.com"
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:20.0.1
FF - user.js - File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_12_0_0_77.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.51.2: C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.51.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\SysWOW64\Macromed\Flash\NPSWF32_12_0_0_77.dll ()
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.30214.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.22.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\wrc@avast.com: C:\Program Files\AVAST Software\Avast\WebRep\FF [2014/03/17 23:52:59 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2014/03/17 22:43:15 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
[2014/03/17 22:44:42 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jessica\AppData\Roaming\Mozilla\Extensions
[2014/03/17 23:50:09 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jessica\AppData\Roaming\Mozilla\Firefox\Profiles\zkqpeq8w.default\extensions
[2014/03/17 22:43:15 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2013/04/10 02:58:33 | 000,263,064 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2013/04/10 02:57:54 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2013/04/10 02:57:54 | 000,002,086 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml
========== Chrome ==========
CHR - homepage: http://www.google.com
CHR - plugin: Error reading preferences file
CHR - Extension: Frostwire Toolbar = C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaaaaooaijelonlmbcbjkocdnicdfmo\7.15.9.0_0\
CHR - Extension: avast! Online Security = C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\gomekmidlodglbbmalcneegieacbdmki\9.0.2013.75_0\
CHR - Extension: Norton Identity Protection = C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2012.1.0.30_0\
CHR - Extension: Google Wallet = C:\Users\Jessica\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.6.1_0\
O1 HOSTS File: ([2014/03/20 00:04:11 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2:64bit: - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2:64bit: - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\x64\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O2 - BHO: (avast! Online Security) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (TOSHIBA Media Controller Plug-in) - {F3C88694-EFFA-4d78-B409-54B7B2535B14} - C:\Program Files (x86)\TOSHIBA\TOSHIBA Media Controller Plug-in\TOSHIBAMediaControllerIE.dll (<TOSHIBA>)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (avast! Online Security) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (avast! Online Security) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3:64bit: - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [SmartAudio] C:\Program Files\CONEXANT\SAII\SAIICpl.exe (Conexant systems, Inc.)
O4:64bit: - HKLM..\Run: [TCrdMain] C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosNC] C:\Program Files\TOSHIBA\BulletinBoard\TosNcCore.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosReelTimeMonitor] C:\Program Files\TOSHIBA\ReelTime\TosReelTimeMonitor.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosSENotify] C:\Program Files\TOSHIBA\TOSHIBA HDD SSD Alert\TosWaitSrv.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TosVolRegulator] C:\Program Files\TOSHIBA\TosVolRegulator\TosVolRegulator.exe (TOSHIBA Corporation)
O4:64bit: - HKLM..\Run: [TPwrMain] C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe (TOSHIBA Corporation)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AvastUI.exe] C:\Program Files\AVAST Software\Avast\AvastUI.exe (AVAST Software)
O4 - HKLM..\Run: [NortonOnlineBackupReminder] C:\Program Files (x86)\Toshiba\Toshiba Online Backup\Activation\TOBuActivation.exe (Toshiba)
O4 - HKLM..\Run: [ToshibaAppPlace] C:\Program Files (x86)\Toshiba\Toshiba App Place\ToshibaAppPlace.exe (Toshiba)
O4 - HKLM..\Run: [ToshibaServiceStation] C:\Program Files (x86)\TOSHIBA\TOSHIBA Service Station\ToshibaServiceStation.exe (TOSHIBA Corporation)
O4 - HKU\S-1-5-21-650517197-2475678106-1037007056-1000..\Run: [FileHippo.com] C:\Program Files (x86)\FileHippo.com\UpdateChecker.exe (FileHippo.com)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab (Java Plug-in 1.6.0_25)
O16 - DPF: {CAFEEFAC-0016-0000-0025-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab (Java Plug-in 1.6.0_25)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_25-windows-i586.cab (Java Plug-in 1.6.0_25)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0ECFBAEC-4B71-4712-A1CF-A46D5AC475B0}: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{35060F6E-6056-4463-BFCD-F53AA993184A}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)
========== Files/Folders - Created Within 30 Days ==========
[2014/03/20 00:37:43 | 000,000,000 | ---D | C] -- C:\windows\ERUNT
[2014/03/20 00:31:55 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2014/03/20 00:31:12 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Jessica\Desktop\OTL.exe
[2014/03/20 00:30:50 | 001,037,734 | ---- | C] (Thisisu) -- C:\Users\Jessica\Desktop\JRT.exe
[2014/03/20 00:04:14 | 000,000,000 | ---D | C] -- C:\$RECYCLE.BIN
[2014/03/20 00:00:12 | 000,000,000 | ---D | C] -- C:\windows\temp
[2014/03/19 23:20:46 | 000,518,144 | ---- | C] (SteelWerX) -- C:\windows\SWREG.exe
[2014/03/19 23:20:46 | 000,406,528 | ---- | C] (SteelWerX) -- C:\windows\SWSC.exe
[2014/03/19 23:20:46 | 000,060,416 | ---- | C] (NirSoft) -- C:\windows\NIRCMD.exe
[2014/03/19 23:20:40 | 000,000,000 | ---D | C] -- C:\Qoobox
[2014/03/19 23:20:22 | 000,000,000 | ---D | C] -- C:\windows\erdnt
[2014/03/19 23:10:35 | 005,190,052 | R--- | C] (Swearware) -- C:\Users\Jessica\Desktop\ComboFix.exe
[2014/03/19 00:29:41 | 000,091,352 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys
[2014/03/19 00:11:39 | 000,000,000 | ---D | C] -- C:\Users\Jessica\Desktop\mbar
[2014/03/19 00:10:53 | 012,589,848 | ---- | C] (Malwarebytes Corp.) -- C:\Users\Jessica\Desktop\mbar-1.07.0.1009.exe
[2014/03/19 00:03:34 | 000,000,000 | ---D | C] -- C:\Users\Jessica\AppData\Local\CrashDumps
[2014/03/19 00:03:24 | 000,000,000 | ---D | C] -- C:\Users\Jessica\Desktop\RK_Quarantine
[2014/03/18 23:28:37 | 000,000,000 | ---D | C] -- C:\TDSSKiller_Quarantine
[2014/03/18 23:26:54 | 004,130,656 | ---- | C] (Kaspersky Lab ZAO) -- C:\Users\Jessica\Desktop\tdsskiller.exe
[2014/03/18 23:01:55 | 000,688,992 | R--- | C] (Swearware) -- C:\Users\Jessica\Desktop\dds.com
[2014/03/18 08:42:06 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
[2014/03/18 04:56:41 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Silverlight
[2014/03/18 04:56:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Microsoft Silverlight
[2014/03/18 01:25:24 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\CCleaner
[2014/03/18 01:25:21 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
[2014/03/18 01:24:54 | 000,000,000 | ---D | C] -- C:\Users\Jessica\AppData\Local\Macromedia
[2014/03/18 01:14:21 | 000,000,000 | ---D | C] -- C:\Config.Msi
[2014/03/18 01:12:32 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Java
[2014/03/18 01:12:21 | 000,000,000 | ---D | C] -- C:\Program Files\Java
[2014/03/18 01:11:20 | 000,000,000 | ---D | C] -- C:\windows\SysNative\Macromed
[2014/03/18 01:08:52 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Adobe
[2014/03/17 23:54:09 | 000,000,000 | ---D | C] -- C:\Users\Jessica\AppData\Roaming\AVAST Software
[2014/03/17 23:53:53 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Avast
[2014/03/17 23:53:27 | 000,080,184 | ---- | C] (AVAST Software) -- C:\windows\SysNative\drivers\aswStm.sys
[2014/03/17 23:53:24 | 001,038,072 | ---- | C] (AVAST Software) -- C:\windows\SysNative\drivers\aswSnx.sys
[2014/03/17 23:53:23 | 000,421,704 | ---- | C] (AVAST Software) -- C:\windows\SysNative\drivers\aswSP.sys
[2014/03/17 23:53:22 | 000,078,648 | ---- | C] (AVAST Software) -- C:\windows\SysNative\drivers\aswMonFlt.sys
[2014/03/17 23:53:18 | 000,092,544 | ---- | C] (AVAST Software) -- C:\windows\SysNative\drivers\aswRdr2.sys
[2014/03/17 23:53:13 | 000,334,136 | ---- | C] (AVAST Software) -- C:\windows\SysNative\aswBoot.exe
[2014/03/17 23:52:46 | 000,043,152 | ---- | C] (AVAST Software) -- C:\windows\avastSS.scr
[2014/03/17 23:52:19 | 000,000,000 | ---D | C] -- C:\Program Files\AVAST Software
[2014/03/17 23:51:08 | 000,000,000 | ---D | C] -- C:\ProgramData\AVAST Software
[2014/03/17 23:47:58 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\FileHippo.com
[2014/03/17 22:47:56 | 000,000,000 | ---D | C] -- C:\Users\Jessica\AppData\Roaming\Malwarebytes
[2014/03/17 22:47:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2014/03/17 22:47:42 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2014/03/17 22:47:41 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbam.sys
[2014/03/17 22:47:40 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2014/03/17 22:47:25 | 000,000,000 | ---D | C] -- C:\Users\Jessica\AppData\Local\Programs
[2014/03/17 22:44:29 | 000,000,000 | ---D | C] -- C:\Users\Jessica\AppData\Roaming\Mozilla
[2014/03/17 22:44:29 | 000,000,000 | ---D | C] -- C:\Users\Jessica\AppData\Local\Mozilla
[2014/03/17 22:43:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Mozilla
[2014/03/17 22:43:23 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Maintenance Service
[2014/03/17 22:43:09 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]
[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
========== Files - Modified Within 30 Days ==========
[2014/03/20 00:45:00 | 000,000,912 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineUA.job
[2014/03/20 00:41:25 | 000,024,608 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2014/03/20 00:41:25 | 000,024,608 | -H-- | M] () -- C:\windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2014/03/20 00:40:40 | 000,636,630 | ---- | M] () -- C:\windows\SysNative\perfh009.dat
[2014/03/20 00:40:40 | 000,110,746 | ---- | M] () -- C:\windows\SysNative\perfc009.dat
[2014/03/20 00:40:39 | 000,743,352 | ---- | M] () -- C:\windows\SysNative\PerfStringBackup.INI
[2014/03/20 00:34:47 | 000,000,908 | ---- | M] () -- C:\windows\tasks\GoogleUpdateTaskMachineCore.job
[2014/03/20 00:33:50 | 000,067,584 | --S- | M] () -- C:\windows\bootstat.dat
[2014/03/20 00:33:42 | 3180,220,416 | -HS- | M] () -- C:\hiberfil.sys
[2014/03/20 00:31:12 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Jessica\Desktop\OTL.exe
[2014/03/20 00:30:50 | 001,037,734 | ---- | M] (Thisisu) -- C:\Users\Jessica\Desktop\JRT.exe
[2014/03/20 00:30:17 | 001,950,720 | ---- | M] () -- C:\Users\Jessica\Desktop\adwcleaner.exe
[2014/03/20 00:23:00 | 000,000,830 | ---- | M] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2014/03/20 00:04:11 | 000,000,027 | ---- | M] () -- C:\windows\SysNative\drivers\etc\hosts
[2014/03/19 23:31:17 | 000,002,219 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2014/03/19 23:10:39 | 005,190,052 | R--- | M] (Swearware) -- C:\Users\Jessica\Desktop\ComboFix.exe
[2014/03/19 00:46:13 | 000,091,352 | ---- | M] (Malwarebytes Corporation) -- C:\windows\SysNative\drivers\mbamchameleon.sys
[2014/03/19 00:10:57 | 012,589,848 | ---- | M] (Malwarebytes Corp.) -- C:\Users\Jessica\Desktop\mbar-1.07.0.1009.exe
[2014/03/19 00:02:04 | 003,901,952 | ---- | M] () -- C:\Users\Jessica\Desktop\RogueKiller.exe
[2014/03/18 23:27:01 | 004,130,656 | ---- | M] (Kaspersky Lab ZAO) -- C:\Users\Jessica\Desktop\tdsskiller.exe
[2014/03/18 23:01:56 | 000,688,992 | R--- | M] (Swearware) -- C:\Users\Jessica\Desktop\dds.com
[2014/03/18 15:30:59 | 000,016,284 | ---- | M] () -- C:\windows\SysWow64\ieuinit.inf
[2014/03/18 15:30:58 | 000,016,284 | ---- | M] () -- C:\windows\SysNative\ieuinit.inf
[2014/03/18 10:53:49 | 000,275,712 | ---- | M] () -- C:\windows\SysNative\FNTCACHE.DAT
[2014/03/18 01:25:24 | 000,000,833 | ---- | M] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2014/03/18 01:09:12 | 000,002,030 | ---- | M] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2014/03/17 23:52:48 | 000,207,904 | ---- | M] () -- C:\windows\SysNative\drivers\aswVmm.sys
[2014/03/17 23:52:48 | 000,080,184 | ---- | M] (AVAST Software) -- C:\windows\SysNative\drivers\aswStm.sys
[2014/03/17 23:52:47 | 001,038,072 | ---- | M] (AVAST Software) -- C:\windows\SysNative\drivers\aswSnx.sys
[2014/03/17 23:52:47 | 000,421,704 | ---- | M] (AVAST Software) -- C:\windows\SysNative\drivers\aswSP.sys
[2014/03/17 23:52:47 | 000,334,136 | ---- | M] (AVAST Software) -- C:\windows\SysNative\aswBoot.exe
[2014/03/17 23:52:47 | 000,078,648 | ---- | M] (AVAST Software) -- C:\windows\SysNative\drivers\aswMonFlt.sys
[2014/03/17 23:52:47 | 000,065,776 | ---- | M] () -- C:\windows\SysNative\drivers\aswRvrt.sys
[2014/03/17 23:52:46 | 000,092,544 | ---- | M] (AVAST Software) -- C:\windows\SysNative\drivers\aswRdr2.sys
[2014/03/17 23:52:46 | 000,043,152 | ---- | M] (AVAST Software) -- C:\windows\avastSS.scr
[2014/03/17 23:47:58 | 000,001,980 | ---- | M] () -- C:\Users\Jessica\Desktop\Update Checker.lnk
[2014/03/17 22:47:44 | 000,001,120 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/03/17 22:46:51 | 000,001,980 | ---- | M] () -- C:\Users\Jessica\Desktop\Sync Folder.lnk
[2014/03/17 22:43:26 | 000,001,158 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[1 C:\windows\*.tmp files -> C:\windows\*.tmp -> ]
[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]
========== Files Created - No Company Name ==========
[2014/03/20 00:30:16 | 001,950,720 | ---- | C] () -- C:\Users\Jessica\Desktop\adwcleaner.exe
[2014/03/19 23:20:46 | 000,256,000 | ---- | C] () -- C:\windows\PEV.exe
[2014/03/19 23:20:46 | 000,208,896 | ---- | C] () -- C:\windows\MBR.exe
[2014/03/19 23:20:46 | 000,098,816 | ---- | C] () -- C:\windows\sed.exe
[2014/03/19 23:20:46 | 000,080,412 | ---- | C] () -- C:\windows\grep.exe
[2014/03/19 23:20:46 | 000,068,096 | ---- | C] () -- C:\windows\zip.exe
[2014/03/19 00:02:00 | 003,901,952 | ---- | C] () -- C:\Users\Jessica\Desktop\RogueKiller.exe
[2014/03/18 15:30:59 | 000,016,284 | ---- | C] () -- C:\windows\SysWow64\ieuinit.inf
[2014/03/18 15:30:58 | 000,016,284 | ---- | C] () -- C:\windows\SysNative\ieuinit.inf
[2014/03/18 01:25:24 | 000,000,833 | ---- | C] () -- C:\Users\Public\Desktop\CCleaner.lnk
[2014/03/18 01:11:24 | 000,000,830 | ---- | C] () -- C:\windows\tasks\Adobe Flash Player Updater.job
[2014/03/18 01:09:12 | 000,002,030 | ---- | C] () -- C:\Users\Public\Desktop\Adobe Reader XI.lnk
[2014/03/18 01:09:11 | 000,002,441 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Reader XI.lnk
[2014/03/17 23:53:53 | 000,002,219 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2014/03/17 23:53:26 | 000,207,904 | ---- | C] () -- C:\windows\SysNative\drivers\aswVmm.sys
[2014/03/17 23:53:25 | 000,065,776 | ---- | C] () -- C:\windows\SysNative\drivers\aswRvrt.sys
[2014/03/17 23:47:58 | 000,002,010 | ---- | C] () -- C:\Users\Jessica\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Update Checker.lnk
[2014/03/17 23:47:58 | 000,001,980 | ---- | C] () -- C:\Users\Jessica\Desktop\Update Checker.lnk
[2014/03/17 22:47:44 | 000,001,120 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2014/03/17 22:46:51 | 000,001,980 | ---- | C] () -- C:\Users\Jessica\Desktop\Sync Folder.lnk
[2014/03/17 22:43:26 | 000,001,158 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2014/03/17 22:43:25 | 000,001,170 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
========== ZeroAccess Check ==========
[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\windows\assembly\Desktop.ini
[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64
[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/07/25 22:24:57 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/07/25 21:55:59 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free
[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both
[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
========== LOP Check ==========
[2014/03/17 23:54:09 | 000,000,000 | ---D | M] -- C:\Users\Jessica\AppData\Roaming\AVAST Software
[2012/07/08 17:12:19 | 000,000,000 | ---D | M] -- C:\Users\Jessica\AppData\Roaming\Tific
[2012/06/06 22:16:18 | 000,000,000 | ---D | M] -- C:\Users\Jessica\AppData\Roaming\Toshiba
[2012/06/06 22:12:24 | 000,000,000 | ---D | M] -- C:\Users\Jessica\AppData\Roaming\WinBatch
========== Purity Check ==========

< End of report >
 
OTL Extras logfile created on: 3/20/2014 12:48:30 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Jessica\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.16428)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
3.95 Gb Total Physical Memory | 2.79 Gb Available Physical Memory | 70.65% Memory free
7.90 Gb Paging File | 6.67 Gb Available in Paging File | 84.50% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]
%SystemDrive% = C: | %SystemRoot% = C:\windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 282.96 Gb Total Space | 240.11 Gb Free Space | 84.86% Space Free | Partition Type: NTFS
Drive D: | 7.76 Gb Total Space | 0.00 Gb Free Space | 0.00% Space Free | Partition Type: UDF
Computer Name: JESSICA-PC | User Name: Jessica | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days
========== Extra Registry (SafeList) ==========
========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\windows\SysNative\rundll32.exe (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
[HKEY_USERS\S-1-5-21-650517197-2475678106-1037007056-1000\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files (x86)\Mozilla Firefox\firefox.exe (Mozilla Corporation)
========== Shell Spawning ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.
========== Security Center Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
========== System Restore Settings ==========
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0
========== Firewall Settings ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]
[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
========== Authorized Applications List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
========== Vista Active Open Ports Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{054E7229-5199-44F5-9F4F-7A0726360B55}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{06233586-058D-4121-B6C2-E25218C7D53B}" = rport=445 | protocol=6 | dir=out | app=system |
"{1D25D7F2-E20C-43ED-B909-DCDE91FB1661}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{2EB9FB32-2C6B-4A29-882B-A4432FDAAFE4}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{390E9570-4CE2-4B8C-8B84-3CDC702D3DFD}" = rport=10243 | protocol=6 | dir=out | app=system |
"{400AFAE9-0737-4247-9F10-D1CAC58B022B}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{5C6A6FE9-3C30-4323-8685-824C56BAF290}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{6B209A6A-8CBB-42C3-9706-F89D0AC13F92}" = lport=445 | protocol=6 | dir=in | app=system |
"{6B723501-2F2A-4230-AB05-FEB9F5FDB92C}" = rport=138 | protocol=17 | dir=out | app=system |
"{6D755841-4F82-4409-B1F7-E569E9437CE8}" = lport=137 | protocol=17 | dir=in | app=system |
"{7A524365-2543-44DF-AFEC-AEFD8E3487D2}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{807E523B-FABE-41AD-9AF7-EA0E33030FE5}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{987CB211-A681-4EF1-9AED-93887CACD360}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{B9A2CC44-0631-48DF-A4AB-64F068647933}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{CD0C246C-9B00-4F63-AB3B-2D089534EDDA}" = lport=2869 | protocol=6 | dir=in | app=system |
"{D9606FC6-44AD-4652-985B-C58B1DE15206}" = lport=10243 | protocol=6 | dir=in | app=system |
"{DCB55D85-2A41-457E-ACDA-9F8E29D4DA90}" = rport=139 | protocol=6 | dir=out | app=system |
"{E4E33278-BF47-4ACC-B25B-E04045C3AE1E}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{E5205470-85F3-41CF-8146-134E3762C4E7}" = rport=137 | protocol=17 | dir=out | app=system |
"{E8D57319-34AF-4AFB-A872-226E0BE40BB4}" = lport=139 | protocol=6 | dir=in | app=system |
"{ECF5624B-3F35-4FBB-9204-16F5CDC699E1}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{ED4E4E13-5F33-4DB6-9659-3A23060DB08C}" = lport=138 | protocol=17 | dir=in | app=system |
"{F114D50E-D7F2-4426-8239-AB0B42EEF67C}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
========== Vista Active Application Exception List ==========
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{01024E24-A55A-4441-A355-7361F4995B14}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{01690370-2C99-4ABD-8D72-9A85D0AEF27C}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{392856C4-E03C-48CA-A532-91D19DD00CB8}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{434ED4AB-DAFE-4BB4-8FC8-EFE9F3828932}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{4C41E546-2669-4A6A-A544-29E372B44056}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{54AC7728-935D-4B24-B090-208DAF08EA60}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{6AC74B7B-70A2-4A97-8992-FAF732711A36}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |
"{6F327418-688B-4329-B0D9-98F9F85E4573}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{7A1091FF-C209-4100-AD43-F8CBC4B568B5}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{7D7D80F9-80BB-4F0E-925D-37DAB6200A0B}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{84941543-0F2E-406F-AF58-1D1B42A8CA6B}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
"{AEF02960-F9B8-4147-B28B-1F82B8DBA5E2}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
"{B1447B42-2EF3-4447-888E-6D92C1685D64}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{B9F7797F-9917-4E4C-ABF3-89C7A21E1B4D}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{BE57EEEB-CBFD-40F7-A655-1F46E227CC93}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{C56310D2-E17C-4E8C-AC1D-A9EECF5C24C5}" = protocol=6 | dir=out | app=system |
"{D1D2C557-1F81-45C5-97D1-D09AC0529F92}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{DBA9C921-229C-4B87-99FE-0AF8F890AA72}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{EEF4149A-40D2-4134-9797-641C7AE4332C}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{F9060483-D563-4932-B954-323796919D1F}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{FA01ADD6-F276-4F86-8ED2-28A2EA51E42E}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{FA29E1A2-5C57-475C-B085-8D65A24FF541}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"TCP Query User{3841131A-3C17-497F-AA1C-6049583EB630}C:\windows\explorer.exe" = protocol=6 | dir=in | app=c:\windows\explorer.exe |
"TCP Query User{3D58B9F1-E86A-4C73-91FF-1019103F2106}C:\windows\explorer.exe" = protocol=6 | dir=in | app=c:\windows\explorer.exe |
"UDP Query User{184D51B4-53EC-4372-AC42-83B5AF1306B0}C:\windows\explorer.exe" = protocol=17 | dir=in | app=c:\windows\explorer.exe |
"UDP Query User{7C2D4CF6-719C-48ED-AB0A-876681CA71D8}C:\windows\explorer.exe" = protocol=17 | dir=in | app=c:\windows\explorer.exe |
========== HKEY_LOCAL_MACHINE Uninstall List ==========
64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector
"{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
"{1C8C049A-145F-4A6E-8290-B5C245EBE39D}" = TOSHIBA Bulletin Board
"{24811C12-F4A9-4D0F-8494-A7B8FE46123C}" = TOSHIBA ReelTime
"{26A24AE4-039D-4CA4-87B4-2F86417051FF}" = Java 7 Update 51 (64-bit)
"{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
"{5DA0E02F-970B-424B-BF41-513A5018E4C0}" = TOSHIBA Disc Creator
"{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
"{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
"{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
"{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
"{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}" = PlayReady PC Runtime amd64
"{D4322448-B6AF-4316-B859-D8A0E84DCB38}" = TOSHIBA HDD/SSD Alert
"{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
"{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
"{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
"{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
"{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"CCleaner" = CCleaner
"CNXT_AUDIO_HDA" = Conexant HD Audio
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"SynTPDeinstKey" = Synaptics Pointing Device Driver
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"{0AF17224-CF88-40B8-BB1A-D179369847B4}" = TOSHIBA Supervisor Password
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0D795777-9D60-4692-8386-F2B3F2B5E5BF}" = Label@Once 1.0
"{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
"{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
"{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216025FF}" = Java(TM) 6 Update 25
"{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver
"{3135D885-9D9A-4B4D-8D45-9DB05DA115CA}" = Amazon Links
"{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
"{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
"{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}" = Intel(R) Rapid Storage Technology
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5AF550B4-BB67-4E7E-82F1-2C4300279050}" = TOSHIBARegistration
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6CB76C9D-80C2-4CB3-A4CD-D96B239E3F94}" = TOSHIBA Resolution+ Plug-in for Windows Media Player
"{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}" = TOSHIBA Web Camera Application
"{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-toshiba" = WildTangent Games App (Toshiba Games)
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
"{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = Realtek USB 2.0 Card Reader
"{970472D0-F5F9-4158-A6E3-1AE49EFEF2D3}" = TOSHIBA Application Installer
"{97965331-BC5D-4D9F-B6DF-5C0A123E4AE0}" = TOSHIBA Hardware Setup
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D3D8C60-A55F-4fed-B2B9-173001290E16}" = Realtek WLAN Driver
"{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
"{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
"{A14962A7-2B7D-456E-BFCD-F54E3A88D41F}" = Toshiba Book Place
"{A6558E2A-FAF9-4570-AA49-6328D0354517}" = CWA Reminder by We-Care.com v4.1.21.3
"{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
"{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
"{AC6569FA-6919-442A-8552-073BE69E247A}" = TOSHIBA Service Station
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.06)
"{AFF7E080-1974-45BF-9310-10DE1A1F5ED0}" = Adobe AIR
"{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}" = TOSHIBA Recovery Media Creator
"{C2A276E3-154E-44DC-AAF1-FFDD7FD30E35}" = TOSHIBA Assist
"{C57BCDE1-7CB9-467D-B3BA-7E119916CDC1}" = Toshiba Online Backup
"{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
"{C7A4F26F-F9B0-41B2-8659-99181108CDE3}" = TOSHIBA Media Controller
"{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DA84ECBF-4B79-47F2-B34C-95C38484C058}" = Skype Launcher
"{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
"{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{E69992ED-A7F6-406C-9280-1C156417BC49}" = TOSHIBA Quality Application
"{ED3CBA78-488F-4E8C-B33F-8E3BF4DDB4D2}" = Toshiba App Place
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics
"{F26FDF57-483E-42C8-A9C9-EEE1EDB256E0}" = TOSHIBA Media Controller Plug-in
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 12 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 12 Plugin
"Avast" = avast! Free Antivirus
"Digital DJ Pro" = Digital DJ Pro 1.7.0
"FileHippo.com" = FileHippo.com Update Checker
"Google Chrome" = Google Chrome
"InstallShield_{066CFFF8-12BF-4390-A673-75F95EFF188E}" = TOSHIBA Value Added Package
"InstallShield_{1C8C049A-145F-4A6E-8290-B5C245EBE39D}" = TOSHIBA Bulletin Board
"InstallShield_{24811C12-F4A9-4D0F-8494-A7B8FE46123C}" = TOSHIBA ReelTime
"InstallShield_{6F3C8901-EBD3-470D-87F8-AC210F6E5E02}" = TOSHIBA Web Camera Application
"InstallShield_{F67FA545-D8E5-4209-86B1-AEE045D1003F}" = TOSHIBA Face Recognition
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Mozilla Firefox 20.0.1 (x86 en-US)" = Mozilla Firefox 20.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"NortonPCCheckup" = Toshiba Laptop Checkup
"WildTangent toshiba Master Uninstall" = WildTangent Games
"WinLiveSuite" = Windows Live Essentials
"WTA-0588c2de-a15b-4ec6-a605-705bf32e82df" = Polar Bowler
"WTA-48bd97b7-8853-4c4b-b2f2-62de36f0bd13" = Tales of Lagoona
"WTA-57b11496-133e-4771-a6e2-3ecf692e46e9" = Plants vs. Zombies - Game of the Year
"WTA-65955414-2177-4557-a4ea-cb8fe02239bc" = FATE - The Traitor Soul
"WTA-69f4f231-be89-494b-985b-da894bc1c11a" = Penguins!
"WTA-7cc08c9c-4d29-400c-be25-e40500815cbc" = Letters from Nowhere 2
"WTA-aa9b0880-aaba-42d1-ae2d-58bb06503f81" = RollerCoaster Tycoon 3: Platinum
"WTA-e1d55ab2-d5ea-470f-8830-43a8b7aa7d9d" = Zuma's Revenge
"WTA-f1650aa7-f8a5-40ac-8474-6e9c0a327d4b" = Bejeweled 3
"Yahoo! Companion" = Yahoo! Toolbar
"Yahoo! Software Update" = Yahoo! Software Update
< End of report >
 
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Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
Code:
:OTL
IE - HKU\S-1-5-21-650517197-2475678106-1037007056-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <local>
FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\windows\system32\Macromed\Flash\NPSWF64_12_0_0_77.dll File not found
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4 - HKLM..\Run: [] File not found


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

Last scans...

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Download Security Check from here or here and save it to your Desktop.
  • Double-click SecurityCheck.exe
  • Follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


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Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

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Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
  • Double click on TFC.exe to run the program.
  • Click on Start button to begin cleaning process.
  • TFC will close all running programs, and it may ask you to restart computer.

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Please run a free online scan with the ESET Online Scanner

  • Disable your antivirus program
  • Click on "Run ESET Online Scanner" button.
  • Tick the box next to YES, I accept the Terms of Use
  • Click Start
  • Accept any security warnings from your browser.
  • Check Scan archives
  • Click Start
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, click on List of found threats
  • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • NOTE. If Eset won't find any threats, it won't produce any log.
 
All processes killed
========== OTL ==========
HKU\S-1-5-21-650517197-2475678106-1037007056-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@adobe.com/FlashPlayer\ deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========
[EMPTYTEMP]
User: All Users
User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 56466 bytes
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes
User: Jessica
->Temp folder emptied: 2788133 bytes
->Temporary Internet Files folder emptied: 4803 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 11347817 bytes
->Google Chrome cache emptied: 0 bytes
->Flash cache emptied: 56972 bytes
User: Public
->Temp folder emptied: 0 bytes
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 42 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes
Total Files Cleaned = 14.00 mb
[EMPTYJAVA]
User: All Users
User: Default
User: Default User
User: Jessica
->Java cache emptied: 0 bytes
User: Public
Total Java Files Cleaned = 0.00 mb
[EMPTYFLASH]
User: All Users
User: Default
->Flash cache emptied: 0 bytes
User: Default User
->Flash cache emptied: 0 bytes
User: Jessica
->Flash cache emptied: 0 bytes
User: Public
Total Flash Files Cleaned = 0.00 mb
OTL by OldTimer - Version 3.2.69.0 log created on 03202014_182255

Files\Folders moved on Reboot...
C:\Users\Jessica\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Jessica\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.
File move failed. C:\windows\temp\_avast_\Webshlock.txt scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.81
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 25
Java version out of Date!
Adobe Flash Player 12.0.0.77
Adobe Reader XI
Mozilla Firefox 20.0.1 Firefox out of Date!
Google Chrome 24.0.1312.57
Google Chrome 33.0.1750.154
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
system32 AvastSvc.exe -?-
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````
 
Farbar Service Scanner Version: 25-02-2014
Ran by Jessica (administrator) on 20-03-2014 at 18:30:41
Running from "C:\Users\Jessica\Desktop"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll => MD5 is legit
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\iphlpsvc.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll => MD5 is legit


**** End of log ****
 
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Yontoo\YontooIEClient.dll.vir a variant of Win32/Adware.Yontoo.A application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Yontoo\YontooLayers.crx.vir multiple threats deleted - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Tarma Installer\{361E80BE-388B-4270-BF54-A10C2B756504}\_Setupx.dll.vir a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
C:\AdwCleaner\Quarantine\C\ProgramData\Tarma Installer\{889DF117-14D1-44EE-9F31-C5FB5D47F68B}\_Setupx.dll.vir a variant of Win32/Adware.Yontoo.B application cleaned by deleting - quarantined
C:\TDSSKiller_Quarantine\18.03.2014_23.27.42\mbr0000\tdlfs0000\tsk0000.dta Win32/Olmarik.AYI trojan cleaned by deleting - quarantined
C:\TDSSKiller_Quarantine\18.03.2014_23.27.42\mbr0000\tdlfs0000\tsk0001.dta Win64/Olmarik.AM trojan cleaned by deleting - quarantined
C:\TDSSKiller_Quarantine\18.03.2014_23.27.42\mbr0000\tdlfs0000\tsk0009.dta probably a variant of Win32/Olmarik.AZF trojan cleaned by deleting - quarantined
 
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Update Firefox to the current 28.0 version.

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1. Update your Java version here: https://www.techspot.com/downloads/6463-java-se.html
Alternate download: http://www.java.com/en/download/manual.jsp

Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

2. Now, we need to remove old Java version and its remnants...

Download JavaRa to your desktop and unzip it.
  • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
  • Accept any prompts.
  • Do NOT post JavaRa log.

=======================================

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
51a5ce45263de-delfix.png
DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.
 
I received a popup from javara that said "could not find javara.def! be sure the destination file resides in the same directory javara.exe is in."

Should I continue or is there something that needs to be fixed?

This is the log that followed:

JavaRa 1.16 Removal Log.

Report follows after line.

------------------------------------

The JavaRa removal process was started on Thu Mar 20 20:20:00 2014

Found and removed: C:\Program Files (x86)\Java\jre6

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0001-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0002-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0003-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0004-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0005-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0006-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0007-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0008-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0009-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0010-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0011-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0012-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0013-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0014-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0015-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0016-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0017-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0018-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0019-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0020-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0021-ABCDEFFDCBA}. The error returned was 124.

There was an error removing C:\Program Files (x86)\Mozilla Firefox\extensions\{CAFEEFAC-0016-0022-ABCDEFFDCBA}. The error returned was 124.

------------------------------------

Finished reporting.
 
Results of screen317's Security Check version 0.99.81
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.75.0.1300
Java(TM) 6 Update 25
Java 8
Java version out of Date!
Adobe Flash Player 12.0.0.77
Adobe Reader XI
Mozilla Firefox (28.0)
Google Chrome 24.0.1312.57
Google Chrome 33.0.1750.154
````````Process Check: objlist.exe by Laurent````````
Norton ccSvcHst.exe
system32 AvastSvc.exe -?-
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C:
````````````````````End of Log``````````````````````
 
You're fine...

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download
51a5ce45263de-delfix.png
DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:
  • Activate UAC (optional; some users prefer to keep it off)
  • Remove disinfection tools
  • Create registry backup
  • Purge System Restore
  • Reset system settings
Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.
 
Looks good!! No detection of anything after running malwarebytes. You're a wizard, really really appreciate the help!!
 
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