Inactive Trojan removal

[Matt002928]

LOG FROM STEP 2:

Malwarebytes Anti-Malware (Trial) 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.17.10

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Matt :: MATT-PC [administrator]

Protection: Enabled

7/17/2012 9:46:08 AM
mbam-log-2012-07-17 (09-46-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 214059
Time elapsed: 2 minute(s), 34 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\Users\Matt\AppData\Local\Temp\gagx.ee (Trojan.Agent.BVXGen) -> Quarantined and deleted successfully.

(end)
GMER LOG FROM STEP 3:

(there was nothing in the log. it was blank)

DDS.txt LOG FROM STEP 4:

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514 BrowserJavaVersion: 1.6.0_31
Run by Matt at 10:40:06 on 2012-07-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5943.4006 [GMT -7:00]
.
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2012\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgcsrva.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BBSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Workspace\offSyncService.exe
C:\Windows\system32\lxeecoms.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\AVG\AVG2012\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2012\avgemca.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Windows\Pixart\PAP7501\GUCI_AVS.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Lexmark Pro700 Series\lxeemon.exe
C:\Program Files (x86)\Lexmark Pro700 Series\ezprint.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Windows\system32\conhost.exe
C:\Users\Matt\AppData\Local\Workspace\workspaceupdate.exe
C:\Users\Matt\AppData\Local\Workspace\wben.exe
C:\Users\Matt\AppData\Local\Akamai\netsession_win.exe
C:\Program Files (x86)\Magellan\VantagePoint\VPLite\VantagePoint Lite.exe
C:\Users\Matt\AppData\Roaming\Dropbox\bin\Dropbox.exe
C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe
C:\Program Files (x86)\AVG\AVG2012\avgtray.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Users\Matt\AppData\Local\Akamai\netsession_win.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://xfinity.comcast.net/?cid=insDate06132012
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local;<local>
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: H - No File
mWinlogon: Userinit=userinit.exe,
BHO: AutorunsDisabled - No File
BHO: SkypeIEPluginBHO - No File
BHO: AVG Do Not Track: {31332eef-cb9f-458f-afeb-d30e9a66b6ba} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll"
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
{e7df6bff-55a5-4eb7-a673-4ed3e9456d39}
TB: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [Starfield Updater] "C:\Users\Matt\AppData\Local\Workspace\workspaceupdate.exe"
uRun: [wben] "C:\Users\Matt\AppData\Local\Workspace\wben.exe"
uRun: [Akamai NetSession Interface] "C:\Users\Matt\AppData\Local\Akamai\netsession_win.exe"
uRun: [VantagePointLite.exe] "C:\Program Files (x86)\Magellan\VantagePoint\VPLite\VantagePoint Lite.exe"
mRun: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [<NO NAME>]
mRun: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
StartupFolder: C:\Users\Matt\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Matt\AppData\Roaming\Dropbox\bin\Dropbox.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - {68BCFFE1-A2DA-4B40-9068-87ECBFC19D16} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{0C72FF62-9C15-4C1C-AFF4-B8A2E3E693A7} : DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{A7C36F33-6DDF-4A4B-8CFD-BDF8EC3BCA85} : DhcpNameServer = 172.26.38.1 172.26.38.2
TCP: Interfaces\{F469403B-7D60-43F1-8BBB-546334998756} : DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{F469403B-7D60-43F1-8BBB-546334998756}\84F4D454D224231423 : DhcpNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{F469403B-7D60-43F1-8BBB-546334998756}\84F4D454D253344383 : DhcpNameServer = 68.87.66.234 68.87.64.230
TCP: Interfaces\{F469403B-7D60-43F1-8BBB-546334998756}\E4544575F425B43373 : DhcpNameServer = 75.75.75.75 75.75.76.76
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: intu-help-qb4 - {ACE22922-D07C-4860-B51B-8CF472FEC2CB} - C:\Program Files (x86)\Intuit\QuickBooks 2011\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files (x86)\AVG\AVG2012\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - C:\Windows\System32\mscoree.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\11.2.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
BHO-X64: AutorunsDisabled - No File
BHO-X64: AcroIEHelperStub - No File
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: SmartSelect - No File
BHO-X64: AVG Do Not Track: {31332EEF-CB9F-458F-AFEB-D30E9A66B6BA} - C:\Program Files (x86)\AVG\AVG2012\avgdtiex.dll
BHO-X64: AVG Do Not Track - No File
BHO-X64: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files (x86)\AVG\AVG2012\avgssie.dll
BHO-X64: WormRadar.com IESiteBlocker.NavFilter - No File
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BingExt.dll"
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\11.1.0.12\AVG Secure Search_toolbar.dll
TB-X64: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - No File
TB-X64: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
mRun-x64: [ShwiconXP9106] C:\Program Files (x86)\Multimedia Card Reader(9106)\ShwiconXP9106.exe
mRun-x64: [DellSupportCenter] "C:\Program Files (x86)\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
mRun-x64: [AVG_TRAY] "C:\Program Files (x86)\AVG\AVG2012\avgtray.exe"
mRun-x64: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [ROC_roc_dec12] "C:\Program Files (x86)\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [(Default)]
mRun-x64: [Malwarebytes' Anti-Malware] "C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray
mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\q26bi5l0.default\
FF - prefs.js: browser.search.selectedEngine - XFINITY
FF - prefs.js: browser.startup.homepage - www.google.com
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT3072253&SearchSource=2&q=
FF - prefs.js: network.proxy.type - 0
FF - component: C:\Program Files (x86)\AVG\AVG10\Firefox4\components\avgssff4.dll
FF - component: C:\Program Files (x86)\Mozilla Firefox\extensions\{AB2CE124-6272-4b12-94A9-7303C7397BD1}\components\SkypeFfComponent.dll
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\AVG Secure Search\SiteSafetyInstaller\11.2.0\npsitesafety.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\q26bi5l0.default\extensions\{195A3098-0BD5-4e90-AE22-BA1C540AFD1E}\plugins\npGarmin.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Firefox\Profiles\q26bi5l0.default\extensions\{687578b9-7132-4a7a-80e4-30ee31099e03}\plugins\np-mswmp.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Plugins\npoff.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\plugins\npoff.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Plugins\npoff64.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\plugins\npoff64.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\plugins\npwbe.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Plugins\npwbe.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\Plugins\npwbe64.dll
FF - plugin: C:\Users\Matt\AppData\Roaming\Mozilla\plugins\npwbe64.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_265.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\system32\DRIVERS\avgidsha.sys --> C:\Windows\system32\DRIVERS\avgidsha.sys [?]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\system32\DRIVERS\avgrkx64.sys --> C:\Windows\system32\DRIVERS\avgrkx64.sys [?]
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\system32\DRIVERS\avgldx64.sys --> C:\Windows\system32\DRIVERS\avgldx64.sys [?]
R1 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\system32\DRIVERS\avgmfx64.sys --> C:\Windows\system32\DRIVERS\avgmfx64.sys [?]
R1 Avgtdia;AVG TDI Driver;C:\Windows\system32\DRIVERS\avgtdia.sys --> C:\Windows\system32\DRIVERS\avgtdia.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2012\avgidsagent.exe [2012-7-4 5160568]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2012\avgwdsvc.exe [2012-2-14 193288]
R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\BBSvc.EXE [2012-2-20 193816]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 File Backup;File Backup Service;C:\Program Files (x86)\Workspace\offSyncService.exe [2012-5-17 1168680]
R2 lxee_device;lxee_device;C:\Windows\system32\lxeecoms.exe -service --> C:\Windows\system32\lxeecoms.exe -service [?]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2012-7-17 655944]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-7-6 1692480]
R2 vToolbarUpdater11.2.0;vToolbarUpdater11.2.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.2.0\ToolbarUpdater.exe [2012-7-11 935008]
R3 AVGIDSDriver;AVGIDSDriver;C:\Windows\system32\DRIVERS\avgidsdrivera.sys --> C:\Windows\system32\DRIVERS\avgidsdrivera.sys [?]
R3 AVGIDSFilter;AVGIDSFilter;C:\Windows\system32\DRIVERS\avgidsfiltera.sys --> C:\Windows\system32\DRIVERS\avgidsfiltera.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\system32\DRIVERS\HECIx64.sys --> C:\Windows\system32\DRIVERS\HECIx64.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\system32\DRIVERS\IntcDAud.sys --> C:\Windows\system32\DRIVERS\IntcDAud.sys [?]
R3 k57nd60a;Broadcom NetLink (TM) Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\k57nd60a.sys --> C:\Windows\system32\DRIVERS\k57nd60a.sys [?]
R3 MBAMProtector;MBAMProtector;\??\C:\Windows\system32\drivers\mbam.sys --> C:\Windows\system32\drivers\mbam.sys [?]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 lxeeCATSCustConnectService;lxeeCATSCustConnectService;C:\Windows\System32\spool\drivers\x64\3\lxeeserv.exe [2012-6-13 45736]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-6-11 250056]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.364.0\SeaPort.EXE [2012-2-20 240408]
S3 GUCI_AVS;USB2.0 UVC VGA;C:\Windows\system32\DRIVERS\GUCI_AVS.sys --> C:\Windows\system32\DRIVERS\GUCI_AVS.sys [?]
S3 Impcd;Impcd;C:\Windows\system32\DRIVERS\Impcd.sys --> C:\Windows\system32\DRIVERS\Impcd.sys [?]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-2 113120]
S3 Netaapl;Apple Mobile Device Ethernet Service;C:\Windows\system32\DRIVERS\netaapl64.sys --> C:\Windows\system32\DRIVERS\netaapl64.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S4 QBVSS;QBIDPService;C:\Program Files (x86)\Common Files\Intuit\DataProtect\QBIDPService.exe [2011-6-30 1248256]
.
=============== Created Last 30 ================
.
2012-07-17 16:52:43 1245084 ----a-w- C:\ProgramData\SPL5AF0.tmp
2012-07-17 16:43:45 -------- d-----w- C:\Users\Matt\AppData\Roaming\Malwarebytes
2012-07-17 16:43:41 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-17 16:43:41 -------- d-----w- C:\ProgramData\Malwarebytes
2012-07-17 16:43:41 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-07-13 01:19:25 4270379 ----a-w- C:\ProgramData\SPLCF3C.tmp
2012-07-11 10:02:53 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-07-07 04:15:45 -------- d-----w- C:\MagellanDrivers
2012-07-07 04:15:44 -------- d-----w- C:\Program Files (x86)\Magellan
2012-07-07 04:14:56 -------- d-----w- C:\Users\Matt\AppData\Local\Downloaded Installations
2012-07-06 17:01:56 -------- d-----r-C:\Users\Matt\Dropbox
2012-07-06 16:58:41 -------- d-----w- C:\Users\Matt\AppData\Roaming\Dropbox
2012-07-03 21:57:38 -------- d-----w- C:\Users\Matt\AppData\Local\{B1A829BE-3369-4747-9B65-4C0C8747E144}
2012-07-03 21:57:25 -------- d-----w- C:\Users\Matt\AppData\Local\{1115DB16-7B1A-40D0-B518-EB7D9BDF0E28}
2012-07-02 20:12:15 -------- d-----w- C:\Users\Matt\AppData\Local\{FC45ACE7-D0F0-463E-A117-FB439242417C}
2012-07-02 20:12:04 -------- d-----w- C:\Users\Matt\AppData\Local\{9C4C644D-023E-438E-AACC-46D5B8983E2D}
2012-07-02 00:36:00 -------- d-----w- C:\Windows\en
2012-07-02 00:35:50 -------- d-----w- C:\Users\Matt\AppData\Local\{BF58B116-C66D-411B-BC15-8B74657C4271}
2012-07-02 00:35:21 -------- d-----w- C:\Users\Matt\AppData\Local\{D5424179-592D-4560-AED4-7E4A26DFE936}
2012-07-02 00:31:45 89944 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\f0097871cd57ea01\DSETUP.dll
2012-07-02 00:31:45 537432 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\f0097871cd57ea01\DXSETUP.exe
2012-07-02 00:31:45 1801048 ----a-w- C:\Program Files (x86)\Common Files\Windows Live\.cache\f0097871cd57ea01\dsetup32.dll
2012-07-02 00:31:08 -------- d-----w- C:\Users\Matt\AppData\Local\{1D38704F-B7DD-4F0B-9FED-2200850A82E6}
2012-07-02 00:30:57 -------- d-----w- C:\Users\Matt\AppData\Local\{1394C3C5-DEEC-49BD-AA79-D7F788AC8151}
2012-07-02 00:30:46 -------- d-----w- C:\Users\Matt\AppData\Local\{8476206C-1311-4476-9BE5-E67632BA1DCB}
2012-07-02 00:30:13 -------- d-----w- C:\Users\Matt\AppData\Local\{15D1A828-86BE-45DC-AED3-1CE45FFC46CD}
2012-07-02 00:22:10 -------- d-----w- C:\Users\Matt\AppData\Local\{C9649AED-D55B-44F1-BE02-A35AC05023BD}
2012-07-02 00:21:34 -------- d-----w- C:\Users\Matt\AppData\Local\{A646005F-1CCB-4FE6-A788-316FABEE3067}
2012-07-02 00:20:29 -------- d-----w- C:\Users\Matt\AppData\Local\{02B3E8D8-63D9-4F32-B8E7-81A662504282}
2012-07-02 00:20:18 -------- d-----w- C:\Users\Matt\AppData\Local\{9DA09E29-471B-4618-AB2C-502CBB403073}
2012-07-02 00:20:08 -------- d-----w- C:\Users\Matt\AppData\Local\{1B8E6AAA-07E0-4452-9DF1-FF973C99C699}
2012-07-02 00:19:36 -------- d-----w- C:\Users\Matt\AppData\Local\{420EF2AC-A942-4408-895D-E0577F53EDA6}
2012-07-02 00:17:03 -------- d-----w- C:\Users\Matt\AppData\Local\{0405BC37-5C64-4A6C-AFA9-DB77AE7650C8}
2012-07-02 00:16:45 -------- d-----w- C:\Users\Matt\AppData\Local\{5B2E3270-5ADB-4BAE-A67F-E4473FD479B3}
2012-07-01 06:24:17 -------- d-----w- C:\Users\Matt\AppData\Local\{D8A9AA43-A829-4E7C-9EA6-6AEE90B3F356}
2012-06-21 05:40:55 17536 ------w- C:\Windows\SysWow64\drivers\NtpaSp50.sys
2012-06-21 04:30:11 -------- d-----w- C:\Users\Matt\AppData\Roaming\SBG901
2012-06-19 12:38:30 770384 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcr100.dll
2012-06-19 12:38:30 421200 ----a-w- C:\Program Files (x86)\Mozilla Firefox\msvcp100.dll
2012-06-19 02:30:05 -------- d-----w- C:\Users\Matt\AppData\Local\{315650C9-D97C-4580-9427-05E4DB2AF936}
2012-06-19 02:29:49 -------- d-----w- C:\Users\Matt\AppData\Local\{0BC09184-68BE-452A-9B64-CF9B6FD61268}
2012-06-19 01:35:47 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-19 01:35:20 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-19 01:35:05 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-19 01:35:05 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-18 07:19:25 -------- d-----w- C:\ProgramData\regid.1986-12.com.adobe
2012-06-18 05:29:55 -------- d-----w- C:\Users\Matt\AppData\Local\Akamai
2012-06-18 03:58:14 -------- d-----w- C:\Users\Matt\AppData\Local\{33C60DC0-183E-47CA-B7D3-D742EDCB7840}
.
==================== Find3M ====================
.
2012-07-12 09:36:06 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-07-12 09:36:06 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-11 18:01:40 527847 ----a-w- C:\ProgramData\SPLA598.tmp
2012-06-06 06:06:16 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-04 22:28:36 2325213 ----a-w- C:\ProgramData\SPLAF37.tmp
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-15 04:01:31 1188864 ----a-w- C:\Windows\System32\wininet.dll
2012-05-15 03:03:54 981504 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-05-03 05:12:42 1452472 ----a-w- C:\ProgramData\SPLF2B5.tmp
2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-04-26 05:34:27 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-04-24 05:37:37 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-04-24 05:37:37 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-04-24 05:37:36 1462272 ----a-w- C:\Windows\System32\crypt32.dll
2012-04-24 04:36:42 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-04-24 04:36:42 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-04-24 04:36:42 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
2012-04-20 03:45:41 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2012-04-20 03:16:44 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-04-19 11:50:26 28480 ----a-w- C:\Windows\System32\drivers\avgidsha.sys
.
============= FINISH: 10:41:11.57 ===============

Attach.txt LOG FROM STEP 4:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 11/21/2010 3:33:52 PM
System Uptime: 7/17/2012 10:35:58 AM (0 hours ago)
.
Motherboard: Dell Inc. | | 0C2KJT
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz | CPU 1 | 3200/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 689 GiB total, 478.518 GiB free.
D: is CDROM (CDFS)
E: is Removable
F: is Removable
G: is Removable
H: is Removable
I: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Microsoft Virtual WiFi Miniport Adapter
Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&388DE88E&0&01
Manufacturer: Microsoft
Name: Microsoft Virtual WiFi Miniport Adapter
PNP Device ID: {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP\5&388DE88E&0&01
Service: vwifimp
.
==== System Restore Points ===================
.
RP141: 6/25/2012 9:53:08 PM - Removed Garmin BaseCamp
RP142: 6/25/2012 9:53:44 PM - Removed Garmin USB Drivers
RP143: 6/25/2012 9:54:20 PM - Removed Microsoft Lync 2010
RP144: 7/1/2012 5:31:46 PM - Windows Live Essentials
RP145: 7/1/2012 5:32:49 PM - Installed DirectX
RP146: 7/1/2012 5:33:01 PM - Installed DirectX
RP147: 7/1/2012 5:33:20 PM - WLSetup
RP148: 7/2/2012 11:44:14 AM - Installed AVG 2012
RP149: 7/6/2012 9:15:03 PM - Installed VantagePoint
RP150: 7/11/2012 3:00:14 AM - Windows Update
.
==== Installed Programs ======================
.
ABBYY FineReader 6.0 Sprint
Adobe Acrobat X Pro - English, Français, Deutsch
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader 9.5.1
Akamai NetSession Interface
Apple Application Support
Apple Software Update
ArcSoft MediaImpression
AVG PC Tuneup
AVG Security Toolbar
Bing Bar
Compatibility Pack for the 2007 Office system
D3DX10
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Dock
Dell Getting Started Guide
Dell Support Center (Support Software)
Dropbox
eDoc PDF Converter
GoToMeeting 4.8.0.723
Intel(R) Graphics Media Accelerator Driver
IrfanView (remove only)
Java Auto Updater
Java(TM) 6 Update 31
Junk Mail filter update
Malwarebytes Anti-Malware version 1.62.0.1300
Microsoft Office 2003 Primary Interop Assemblies
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office File Validation Add-In
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Visual Studio 2005 Tools for Office Runtime
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT Redists
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Multimedia Card Reader
MyLife Notebook Webcam
PDF Split & Merge 3.20
PrimoPDF -- brought to you by Nitro PDF Software
QuickBooks
QuickBooks Pro 2011
QuickTime
QuikCalc Amortization V8.0
Realtek High Definition Audio Driver
Roxio Burn
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft Excel 2010 (KB2597166) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2553322) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598039) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition
Security Update for Microsoft SharePoint Workspace 2010 (KB2566445)
Security Update for Microsoft Visio Viewer 2010 (KB2597981) 32-Bit Edition
Skype Toolbars
Skype™ 5.0
Spelling Dictionaries Support For Adobe Reader 9
TOPO! 4
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553270) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597091) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2589345) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2553248) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
VantagePoint
Vegas Movie Studio HD 11.0
Visual Studio 2008 x64 Redistributables
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Media Player Firefox Plugin
Workspace Desktop
.
==== Event Viewer Messages From Past Week ========
.
7/17/2012 10:37:44 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
7/17/2012 10:36:29 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the lxeeCATSCustConnectService service to connect.
7/17/2012 10:36:29 AM, Error: Service Control Manager [7000] - The lxeeCATSCustConnectService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
7/16/2012 10:22:22 PM, Error: Service Control Manager [7034] - The lxee_device service terminated unexpectedly. It has done this 1 time(s).
7/10/2012 10:46:28 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk6\DR8.
.
==== End Of File ===========================

 

[Bobbye]

Can you tell us please what problems you are experiencing?

For instance: Trojan:Win32/Ransom.FL is a ransomware that targets people in several countries, including Germany and France. It displays a window that covers the entire desktop of the infected computer and demands payment for the supposed possession of illicit material.
====================================
I'd like you to run Combofix- but it won't run with AVG. You will need to temporarily uninstall AVG as follows:
Download AppRemoverand save to the desktop

1. Double click the setup on the desktop> click Next
2. Select “Remove Security Application”
3. Let scan finish to determine security apps
4. A screen like below will appear: (image courtesy billmullins.wordpress.)
   
   
5. Check the AVG program you want to uninstall
6. Click on Next after choice has been made
7. After uninstall shows complete, follow online prompts to Exit the program.

Temporary AV: Use one:
Microsoft Security Essentials
Comodo AV
Avast! Free Antivirus
=============================
Please note: If you have previously run Combofix and it's still on the system, please uninstall it. Then download the current version and do the scan: Uninstall directions, if needed

• Click START> then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.

--------------------------------------

• 
  Download Combofix from HERE or HEREand save to the desktop
  • Double click combofix.exe & follow the prompts.
  • If prompted for Recovery Console, please allow.
  • Once installed, you should see a blue screen prompt that says:
    

    The Recovery Console was successfully installed.

  • Note: If Combofix was downloaded to a flash drive, the Recovery Console will not install- just bypass and go on.[/b]
  • Note: No query will be made if the Recovery Console is already on the system.
• Close any open browsers.
• Before you run the Combofix scan, please disable any security software you have running.
  (If you need help with this, please see HERE)
• Click on Yes, to continue scanning for malware
• If Combofix asks you to update the program, allow
• When the scan completes , a report will be generated-it will open a text window. Please paste the C:\ComboFix.txt in next reply..

Re-enable your Antivirus software.
Note 1o not mouse-click Combofix's window while it is running. That may cause it to stall.
Note 2:If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion", restart the computer.
Note 3:CF disconnects your machine from the internet. The connection is automatically restored before CF completes its run. If CF runs into difficulty and terminates prematurely, the connection can be manually restored by restarting your machine.
===================================
Please disable the AVG PC Tuneup while you are being helped. It is basically a registry cleaner and may confuse what we're doing.

 

[Jay Pfoutz]

Hello. Are you still with us?

Your thread has been marked as "Inactive" because of your lack of reply. Please let us know how your computer is running, or if you want to continue in this topic.

Thanks.