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Uber adds Quiet Mode for passengers who don't want to talk to drivers

By midian182 · 7 replies
May 15, 2019
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  1. The mode is one of several preferences Uber introduced yesterday for its luxury Uber Black and UberSUV services, which use premium cars and professional drivers who must maintain a rating of 4.85 or higher. Uber says the preferences have to be set up before hailing a ride, and that they offer “an increasing number of ways for riders to personalize their experiences.”

    Quiet Mode lets users select from 'quiet preferred', 'happy to chat' or 'no preference,’ meaning you won’t have to tell the driver you don’t wish to talk—something most people are unlikely to feel comfortable with. Riders can also set their preferred temperature and request help with luggage. Premium rides have also received extended pickup times and live phone support.

    Even if you do select the ‘quiet preferred’ option, the driver isn’t under any obligation to keep silent during the trip. “It’s not mandatory,” Uber product manager Aydin Ghajar told TechCrunch. “The driver is an independent contractor. We’re just communicating the rider’s preference. The driver can have that information and do with it what they want.” Ignoring the request will likely result in poor rating for the driver, of course.

    Given that Uber Black and UberSUV can cost double or treble the price of a standard ride, it’s not surprising to see the company trying to tempt people into using the expensive services by introducing these preferences.

    Permalink to story.

    Last edited: May 15, 2019
  2. OutlawCecil

    OutlawCecil TS Guru Posts: 653   +469

    I love this idea and it sounds like they rolled it out perfectly. "preferred". Lots of people just need the ride.
  3. Knot Schure

    Knot Schure TS Addict Posts: 219   +95

    I'm a BIG fan of Uber.

    I make a point to use only them now when on business in HK. Since I commute to the far side of Hong Kong Island, about 1 in 4 times I get told 'no' for my ride in a red taxi, even though the hotel called & I waited for it. So phuck 'em.

    And Uber don't complain about price, I am never guilted into tipping, and given the electronic payment - never short-changed. Furthermore its easy to get the large van, and recline & sleep on the way to the office. Try that in a red taxi.

    It also amuses me that the worlds largest taxi firm doesn't own a single car.

    Welcome to the new world Luddites.
  4. Dimitrios

    Dimitrios TS Guru Posts: 385   +261

    This pic reminds me of that dude BASSHUNTER there will a music video that shows a pic exactly like this one.
  5. regiq

    regiq TS Addict Posts: 222   +103

    Ummm, so it's such a problem to tell the driver you're not in a mood for chat? Where's the technology taking us...
    Steveb8189 and ShagnWagn like this.
  6. Steveb8189

    Steveb8189 TS Booster Posts: 31   +27

    Exactly my thoughts
  7. Markoni35

    Markoni35 TS Enthusiast Posts: 73   +35

    This is how you solve problems with chatty taxi drivers (assuming they don't have a radio):
  8. Buhaj47

    Buhaj47 TS Enthusiast Posts: 28   +11

    I always feel "less sociable" when going by bus, taxi or Uber.

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