Inactive Unable to install Java, infected files in AVG Virus Vault

[Bobbye]

If I do online financial transactions over these public networks what would be a few crucial steps I'd have to take to ensure best security?

See these Microsoft recommendations: http://www.microsoft.com/protect/mobile/public/publicwireless.aspx

My advice- try to keep the finances at home! I'm not adding it because I don't encourage doing this if at all possible. It's difficult enough to stay safe on your secure network at home!

I have ask about 3 of the registry keys that won't unlock> hold on to Combofix til I get back to you on that. Go ahead with the others.

 

[Bobbye]

Registry keys are okay. Go ahead and do this:Uninstall ComboFix and all Backups of the files it deleted

• Click START> then RUN
• Now type Combofix /Uninstall in the runbox and click OK. Note the space between the X and the U, it needs to be there.
  
  

In the security tips and restore points for you:
#2 in tips: Have layered Security:IESpyad/ZonedOut won't work for Win 7 yet. Okay for IE8

You should now set a new Restore Point and remove the old restore points to prevent infection from any previous Restore Points.

Creating a Restore Point in Windows 7:

• Click on Start> right click on Computer> Properties
• Select System Protection
• Click on the Create button (near bottom)
• Type a name for the Restore Point
• Click on Create again to save the restore point.

Deleting all but the most recent System Protection point in Windows

• Click Start, type Cleanmgr.exe and press ENTER
• Select the drive-letter from the list and click OK
• Click Clean up system files
  This restarts Disk Cleanup to run in elevated mode.
• Select the drive-letter from the list and click OK
• Click the More Options tab
  
  
• Click the Clean up… button under System Restore and Shadow Copies.
• Click OK.

Empty the Recycle Bin

Let me know if you have any more questions.

 

[greenly]

Hi Bobbye,

Thank you again for helping me. Everything is working fine and I am in the process of updating to your security recomandations above. I have one question, from your expereince does Avira or Avast offer any advantages over AVG Free? If you had the choice of those three for anti-virus software, what would you pick?

Also, I had all the logs and programs we went through in a folder on my desktop. I deleted that folder a few days ago. Combofix was in that folder, and today when I went to Uninstall Combofix, I got an error message saying that it can't find Combofix (b/c its deleted). Is it a problem that I did not unistall it properly?


Thank you,

greenly

 

[Bobbye]

You're very welcome! You just jumped the gun on removing the tools we used. Using the uninstall for Combofic removes the logs that were created by it also, as well as the programs. If you find any 'left overs' go ahead and remove them.

I am not impressed with AVG. I had it myself until it went to v8, combining the antispyware with it. The logs I see from AVG are heavy on Tracking Cookies but not much else. If you want to stay with a free AV, either Avast or Avira are okay. I an using the paid version of Eset Nod32 and have been very pleased with it.

Let me know if you have any more questions.