Solved Unable to reach search engines

pidjones

Posts: 31   +0
This is for a friends PC running XP (I'll get the version and post it later, but I believe it to be SP3) IE8, Firefox latest as of last week. None can reach the search engines, although they can reach other sites and do email. I have run Malwarebytes and SBS&D on it. Hijackthis reports a lot of 02 host redirects, and the host file was locked but I was able to access it in safemode and replace it with a plain vanilla non-writeprotected. I have not looked for another (like in Windows/help). The box had AVG security but it may be freshly installed. I plan to remove it and put him on MSSE when this is fixed. I plan to go over to his house this evening (in a couple hours) and start with the suggested steps from the Preliminary Instructions sticky. Any other advise before then?
 
I ran the AVG that is installed on it. It found and cleaned a Trojan horse BackDoor.Generic16.XFU

[HJT log removed by Broni]

Here is the MB log from today:

Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.01.21.09

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Eddie :: BAILIFF-AB9682E [administrator]

1/21/2013 5:35:19 PM
mbam-log-2013-01-21 (17-35-19).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 194052
Time elapsed: 4 minute(s), 39 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 
Here is the DDS.txt log from today:


DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 8.0.6001.18702
Run by Eddie at 17:45:46 on 2013-01-21
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.457 [GMT -5:00]
.
AV: AVG Internet Security 2013 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Internet Security 2012 *Enabled*
.
============== Running Processes ================
.
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\AVG\AVG2013\avgui.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Trend Micro\RUBotted\RUBottedGUI.exe
C:\Program Files\Spybot - Search & Destroy 2\SDTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\Ahead\Ahead\data\Xtras\mssysmgr.exe
C:\Program Files\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe
C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\13.3.2\ToolbarUpdater.exe
C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
TB: <No Name>: {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - LocalServer32 - <no file>
TB: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg secure search\13.3.0.17\AVG Secure Search_toolbar.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [PhotoShow Deluxe Media Manager] c:\progra~1\ahead\ahead\data\xtras\mssysmgr.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe
mRun: [HP Component Manager] "c:\program files\hp\hpcoretech\hpcmpmgr.exe"
mRun: [HP Software Update] "c:\program files\hewlett-packard\hp software update\HPWuSchd2.exe"
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [AVG_UI] "c:\program files\avg\avg2013\avgui.exe" /TRAYONLY
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [Trend Micro RUBotted V2.0 Beta] c:\program files\trend micro\rubotted\RUBottedGUI.exe
mRun: [SDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1358616790875
Handler: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - c:\program files\hp\hpcoretech\comp\hpuiprot.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\13.3.2\ViProtocol.dll
Notify: igfxcui - igfxdev.dll
Notify: SDWinLogon - SDWinLogon.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\eddie\application data\mozilla\firefox\profiles\heqxw2b0.default\
FF - prefs.js: browser.startup.homepage - about:blank
FF - plugin: c:\program files\adobe\reader 10.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\common files\avg secure search\sitesafetyinstaller\13.3.2\npsitesafety.dll
FF - plugin: c:\program files\google\update\1.3.21.123\npGoogleUpdate3.dll
FF - plugin: c:\program files\marineaquarium3free_57ei\installr\1.bin\NP57EISb.dll
FF - ExtSQL: 2013-01-01 10:49; specialsavings@vshsolutions.com; c:\documents and settings\eddie\application data\mozilla\extensions\specialsavings@vshsolutions.com
FF - ExtSQL: 2013-01-02 14:19; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [2012-4-19 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [2012-9-21 177376]
R0 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 94048]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-9-13 35552]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [2011-12-23 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [2011-12-23 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-10-7 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 164832]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2012-12-13 26984]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg2013\avgwdsvc.exe [2012-10-22 196664]
R2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\trend micro\rubotted\RUBotSrv.exe [2013-1-19 439632]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2013-1-19 1103392]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2013-1-19 1369624]
R2 vToolbarUpdater13.3.2;vToolbarUpdater13.3.2;c:\program files\common files\avg secure search\vtoolbarupdater\13.3.2\ToolbarUpdater.exe [2012-12-13 894920]
R3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [2009-10-20 50704]
S2 5606;5606;\??\c:\docume~1\eddie\locals~1\temp\5606.sys --> c:\docume~1\eddie\locals~1\temp\5606.sys [?]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2013\avgidsagent.exe [2012-11-15 5814904]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2013-1-19 168384]
S3 mbamchameleon;mbamchameleon;c:\windows\system32\drivers\mbamchameleon.sys [2013-1-19 35144]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2013-01-19 20:25:31 35144 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2013-01-19 20:08:23 -------- d-----w- c:\documents and settings\eddie\application data\Malwarebytes
2013-01-19 20:08:07 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2013-01-19 20:08:05 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-01-19 20:08:05 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-01-19 19:35:32 -------- d-----w- c:\documents and settings\all users\application data\Trend Micro
2013-01-19 19:34:15 -------- d-----w- c:\documents and settings\all users\application data\Spybot - Search & Destroy
2013-01-19 19:33:58 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-01-19 19:33:52 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-01-19 19:02:09 -------- d-----w- c:\program files\WinPcap
2013-01-19 19:01:52 -------- d-----w- c:\program files\Trend Micro
2013-01-19 18:13:22 -------- d-----w- c:\windows\pss
2013-01-19 18:00:35 26368 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2013-01-07 21:40:44 -------- d-----w- c:\program files\CCleaner
2013-01-07 20:42:33 -------- d-----w- c:\windows\system32\appmgmt
2013-01-04 14:58:36 -------- d-----w- c:\documents and settings\eddie\application data\AVG
2013-01-04 14:57:27 -------- d-----w- c:\documents and settings\all users\application data\AVG
2013-01-04 14:57:12 -------- d-sh--w- c:\documents and settings\all users\application data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
2013-01-03 17:24:25 -------- d-----w- c:\documents and settings\eddie\application data\Systweak
2013-01-01 15:49:47 -------- d-----w- c:\documents and settings\eddie\application data\SpecialSavings
2013-01-01 15:47:24 -------- d-----w- c:\windows\system32\XPSViewer
2013-01-01 15:46:46 89088 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\filterpipelineprintproc.dll
2013-01-01 15:44:55 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2013-01-01 15:44:55 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2013-01-01 15:44:55 597504 ------w- c:\windows\system32\spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2013-01-01 15:44:55 117760 ------w- c:\windows\system32\prntvpt.dll
2013-01-01 15:44:54 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2013-01-01 15:44:54 575488 ------w- c:\windows\system32\xpsshhdr.dll
2013-01-01 15:44:53 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2013-01-01 15:44:53 1676288 ------w- c:\windows\system32\xpssvcs.dll
2013-01-01 15:44:52 -------- d-----w- C:\2c2bd26be38239c57f4297a4c4
2013-01-01 15:43:13 -------- d-----w- c:\documents and settings\eddie\application data\DriverCure
2013-01-01 15:43:06 -------- d-----w- c:\documents and settings\eddie\application data\SparkTrust
2013-01-01 15:41:57 -------- d-----w- c:\documents and settings\all users\application data\SparkTrust
.
==================== Find3M ====================
.
2013-01-09 07:21:14 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-01-09 07:21:14 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2012-12-16 12:23:59 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-12-13 16:00:53 26984 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2012-11-17 23:37:56 18360 ----a-w- c:\windows\system32\roboot.exe
2012-11-13 01:25:12 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 02:01:39 1371648 ------w- c:\windows\system32\msxml6.dll
2012-11-02 02:02:42 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17:54 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17:54 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17:54 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35:34 385024 ----a-w- c:\windows\system32\html.iec
.
============= FINISH: 17:46:06.92 ===============
 
And the Attach.txt from today:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 12/29/2011 6:42:40 PM
System Uptime: 1/20/2013 8:14:19 PM (21 hours ago)
.
Motherboard: Dell Inc. | | 0ND237
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | Microprocessor | 2793/800mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 74 GiB total, 57.691 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP311: 10/23/2012 9:52:55 PM - System Checkpoint
RP312: 10/24/2012 10:16:02 PM - System Checkpoint
RP313: 10/25/2012 10:38:51 PM - System Checkpoint
RP314: 10/26/2012 11:38:51 PM - System Checkpoint
RP315: 10/28/2012 12:38:50 AM - System Checkpoint
RP316: 10/29/2012 1:38:50 AM - System Checkpoint
RP317: 10/30/2012 7:50:15 AM - System Checkpoint
RP318: 10/31/2012 8:03:10 AM - System Checkpoint
RP319: 11/1/2012 8:11:30 AM - System Checkpoint
RP320: 11/2/2012 8:12:28 AM - System Checkpoint
RP321: 11/3/2012 9:10:26 AM - System Checkpoint
RP322: 11/4/2012 9:09:21 AM - System Checkpoint
RP323: 11/5/2012 10:09:21 AM - System Checkpoint
RP324: 11/6/2012 10:31:08 AM - System Checkpoint
RP325: 11/7/2012 11:04:50 AM - System Checkpoint
RP326: 11/8/2012 11:09:21 AM - System Checkpoint
RP327: 11/9/2012 11:28:28 AM - System Checkpoint
RP328: 11/9/2012 2:00:13 PM - Software Distribution Service 3.0
RP329: 11/10/2012 2:37:22 PM - System Checkpoint
RP330: 11/11/2012 2:53:00 PM - System Checkpoint
RP331: 11/12/2012 4:52:33 PM - System Checkpoint
RP332: 11/13/2012 5:18:59 PM - System Checkpoint
RP333: 11/14/2012 6:18:59 PM - System Checkpoint
RP334: 11/15/2012 6:29:33 PM - System Checkpoint
RP335: 11/16/2012 2:00:14 PM - Software Distribution Service 3.0
RP336: 11/17/2012 2:33:47 PM - System Checkpoint
RP337: 11/18/2012 3:02:26 PM - System Checkpoint
RP338: 11/19/2012 3:39:21 PM - System Checkpoint
RP339: 11/20/2012 5:07:56 PM - System Checkpoint
RP340: 11/21/2012 5:39:22 PM - System Checkpoint
RP341: 11/22/2012 6:39:21 PM - System Checkpoint
RP342: 11/23/2012 7:41:42 PM - System Checkpoint
RP343: 11/24/2012 8:01:30 PM - System Checkpoint
RP344: 11/25/2012 8:51:20 PM - System Checkpoint
RP345: 11/26/2012 10:17:19 PM - System Checkpoint
RP346: 11/27/2012 10:18:51 PM - System Checkpoint
RP347: 11/28/2012 10:39:19 PM - System Checkpoint
RP348: 11/29/2012 11:44:05 PM - System Checkpoint
RP349: 11/30/2012 11:48:18 PM - System Checkpoint
RP350: 12/2/2012 12:39:18 AM - System Checkpoint
RP351: 12/3/2012 1:39:18 AM - System Checkpoint
RP352: 12/4/2012 1:48:12 AM - System Checkpoint
RP353: 12/5/2012 3:04:32 AM - System Checkpoint
RP354: 12/6/2012 3:39:18 AM - System Checkpoint
RP355: 12/7/2012 4:39:18 AM - System Checkpoint
RP356: 12/8/2012 6:15:23 AM - System Checkpoint
RP357: 12/9/2012 7:03:22 AM - System Checkpoint
RP358: 12/10/2012 7:39:16 AM - System Checkpoint
RP359: 12/11/2012 8:39:18 AM - System Checkpoint
RP360: 12/12/2012 8:41:07 AM - System Checkpoint
RP361: 12/12/2012 2:00:14 PM - Software Distribution Service 3.0
RP362: 12/13/2012 10:58:50 AM - Installed AVG 2013
RP363: 12/13/2012 10:59:02 AM - Removed AVG 2012
RP364: 12/13/2012 10:59:33 AM - Installed AVG 2013
RP365: 12/13/2012 11:02:29 AM - Removed AVG 2012
RP366: 12/14/2012 11:28:42 AM - System Checkpoint
RP367: 12/15/2012 3:14:25 PM - System Checkpoint
RP368: 12/16/2012 3:28:41 PM - System Checkpoint
RP369: 12/17/2012 4:42:43 PM - System Checkpoint
RP370: 12/18/2012 5:09:10 PM - System Checkpoint
RP371: 12/19/2012 5:12:24 PM - System Checkpoint
RP372: 12/20/2012 5:17:25 PM - System Checkpoint
RP373: 12/21/2012 2:00:15 PM - Software Distribution Service 3.0
RP374: 12/22/2012 2:00:19 PM - System Checkpoint
RP375: 12/23/2012 2:27:28 PM - System Checkpoint
RP376: 12/24/2012 3:00:19 PM - System Checkpoint
RP377: 12/25/2012 4:36:18 PM - System Checkpoint
RP378: 12/26/2012 5:00:17 PM - System Checkpoint
RP379: 12/27/2012 6:00:17 PM - System Checkpoint
RP380: 12/28/2012 7:00:17 PM - System Checkpoint
RP381: 12/29/2012 7:57:20 PM - System Checkpoint
RP382: 12/30/2012 8:13:18 PM - System Checkpoint
RP383: 12/31/2012 8:19:59 PM - System Checkpoint
RP384: 1/1/2013 10:44:26 AM - PC Performer Tue, Jan 01, 13 10:43
RP385: 1/1/2013 10:45:57 AM - Installed Windows KB954550-v5.
RP386: 1/1/2013 10:46:28 AM - Printer Driver Microsoft XPS Document Writer Installed
RP387: 1/2/2013 11:00:15 AM - System Checkpoint
RP388: 1/2/2013 2:00:14 PM - Software Distribution Service 3.0
RP389: 1/2/2013 2:54:41 PM - Printer Driver Microsoft XPS Document Writer Installed
RP390: 1/3/2013 3:28:44 PM - System Checkpoint
RP391: 1/4/2013 9:57:59 AM - Installed AVG PC TuneUp
RP392: 1/4/2013 10:02:40 AM - Software Distribution Service 3.0
RP393: 1/5/2013 12:19:34 PM - System Checkpoint
RP394: 1/6/2013 1:25:10 PM - System Checkpoint
RP395: 1/7/2013 1:32:38 PM - System Checkpoint
RP396: 1/7/2013 3:42:30 PM - Removed ASPCA TriMini Reminder by We-Care.com v5.0.5.1
RP397: 1/7/2013 3:43:16 PM - Removed AVG PC TuneUp
RP398: 1/7/2013 3:43:36 PM - Removed AVG PC TuneUp Language Pack (en-US)
RP399: 1/7/2013 3:47:35 PM - Removed Iminent Toolbar For Internet Explorer
RP400: 1/7/2013 3:50:10 PM - Removed SpecialSavings
RP401: 1/7/2013 3:51:07 PM - Configured Ulead Drop Spot
RP402: 1/8/2013 4:16:21 PM - System Checkpoint
RP403: 1/9/2013 4:17:26 PM - System Checkpoint
RP404: 1/10/2013 2:00:13 PM - Software Distribution Service 3.0
RP405: 1/11/2013 3:06:44 PM - System Checkpoint
RP406: 1/12/2013 5:21:09 PM - System Checkpoint
RP407: 1/13/2013 5:57:43 PM - System Checkpoint
RP408: 1/14/2013 6:56:37 PM - System Checkpoint
RP409: 1/15/2013 2:00:13 PM - Software Distribution Service 3.0
RP410: 1/16/2013 2:20:41 PM - System Checkpoint
RP411: 1/17/2013 3:41:10 PM - System Checkpoint
RP412: 1/18/2013 4:32:41 PM - System Checkpoint
RP413: 1/19/2013 12:10:18 PM - Installed Microsoft Fix it 50195
RP414: 1/19/2013 12:38:11 PM - Software Distribution Service 3.0
RP415: 1/19/2013 2:17:48 PM - Restore Operation
RP416: 1/19/2013 2:22:36 PM - Restore Operation
RP417: 1/19/2013 2:25:04 PM - Restore Operation
RP418: 1/20/2013 2:36:18 PM - System Checkpoint
RP419: 1/21/2013 3:18:57 PM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader X (10.1.5)
AVG 2013
CCleaner
Compatibility Pack for the 2007 Office system
File Type Assistant
Final Media Player 2012
Google Update Helper
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
HP Deskjet 3740
HP Software Update
Intel(R) Graphics Media Accelerator Driver
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 18.0.1 (x86 en-US)
Mozilla Maintenance Service
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
Nero PhotoShow Express
Nero Suite
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982665)
Spybot - Search & Destroy
Trend Micro RUBotted 2.0 Beta
Ulead PhotoImpact 8
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebFldrs XP
Windows Genuine Advantage Notifications (KB905474)
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
WinPcap 4.1.1
WordPerfect Office 12
.
==== Event Viewer Messages From Past Week ========
.
1/19/2013 3:06:57 PM, error: Service Control Manager [7031] - The Spybot-S&D 2 Updating Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
1/19/2013 2:34:16 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security Center Service service to connect.
1/19/2013 2:34:16 PM, error: Service Control Manager [7000] - The Spybot-S&D 2 Security Center Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
1/19/2013 12:32:18 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
1/19/2013 12:27:54 PM, error: Service Control Manager [7034] - The vToolbarUpdater13.3.2 service terminated unexpectedly. It has done this 1 time(s).
1/19/2013 1:38:57 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
1/19/2013 1:38:36 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AVGIDSDriver AVGIDSShim Avgldx86 Avgtdix Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss Tcpip
1/19/2013 1:38:36 PM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
1/19/2013 1:38:36 PM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/19/2013 1:38:36 PM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
1/19/2013 1:38:36 PM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
1/19/2013 1:38:36 PM, error: Service Control Manager [7001] - The AVGIDSAgent service depends on the AVGIDSDriver service which failed to start because of the following error: A device attached to the system is not functioning.
1/19/2013 1:38:03 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
1/15/2013 2:17:15 PM, error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
1/15/2013 2:17:15 PM, error: Service Control Manager [7000] - The 5606 service failed to start due to the following error: The system cannot find the file specified.
.
==== End Of File ===========================
 
Searched for another Hosts file and found none. The box still cannot reach any search engines (google, etc.) says Connecting to www.google.com but never connects. Then sets a Problem loading page error.

I need to head home now. I'll monitor the thread for the next action and take it when I can (probably tomorrow after work).

Thanks for the service!
 
Welcome aboard

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=============================

  • Download RogueKiller on the desktop
  • Close all the running programs
  • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

==========================

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
The last MBAR said no malware! getting there!

RK report 1:

RogueKiller V8.4.3 [Jan 21 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Eddie [Admin rights]
Mode : Scan -- Date : 01/22/2013 18:26:53

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[Services][ROGUE ST] HKLM\[...]\ControlSet001\Services\5606 (C:\DOCUME~1\Eddie\LOCALS~1\Temp\5606.sys) -> FOUND
[Services][ROGUE ST] HKLM\[...]\ControlSet003\Services\5606 (C:\DOCUME~1\Eddie\LOCALS~1\Temp\5606.sys) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
IRP[IRP_MJ_INTERNAL_DEVICE_CONTROL] : atapi.sys -> HOOKED ([INLINE] atapi.sys @ 0xF7427852)

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST380819AS +++++
--- User ---
[MBR] 38609dd6bb9e9dc8a55f097b525ed00a
[BSP] cbb50d5200fd87549f83a5a797df3ad4 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 76285 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_01222013_02d1826.txt >>
RKreport[1]_S_01222013_02d1826.txt

RK report 2:

RogueKiller V8.4.3 [Jan 21 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : https://www.techspot.com/downloads/5562-roguekiller.html
Website : http://tigzy.geekstogo.com/roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows XP (5.1.2600 Service Pack 3) 32 bits version
Started in : Normal mode
User : Eddie [Admin rights]
Mode : Remove -- Date : 01/22/2013 18:27:27

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 3 ¤¤¤
[Services][ROGUE ST] HKLM\[...]\ControlSet001\Services\5606 (C:\DOCUME~1\Eddie\LOCALS~1\Temp\5606.sys) -> DELETED
[Services][ROGUE ST] HKLM\[...]\ControlSet003\Services\5606 (C:\DOCUME~1\Eddie\LOCALS~1\Temp\5606.sys) -> DELETED
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [LOADED] ¤¤¤
IRP[IRP_MJ_INTERNAL_DEVICE_CONTROL] : atapi.sys -> HOOKED ([INLINE] atapi.sys @ 0xF7427852)

¤¤¤ HOSTS File: ¤¤¤
--> C:\WINDOWS\system32\drivers\etc\hosts

127.0.0.1 localhost


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST380819AS +++++
--- User ---
[MBR] 38609dd6bb9e9dc8a55f097b525ed00a
[BSP] cbb50d5200fd87549f83a5a797df3ad4 : Windows XP MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 76285 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_01222013_02d1827.txt >>
RKreport[1]_S_01222013_02d1826.txt ; RKreport[2]_D_01222013_02d1827.txt
 
MBAR report 1:

Malwarebytes Anti-Rootkit BETA 1.01.0.1016
www.malwarebytes.org

Database version: v2013.01.22.09

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Eddie :: BAILIFF-AB9682E [administrator]

1/22/2013 6:42:49 PM
mbar-log-2013-01-22 (18-42-49).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 25050
Time elapsed: 12 minute(s), 44 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\WINDOWS\system32\drivers\acpi.sys (Rootkit.RLoader) -> Delete on reboot.

(end)

MBAR report 2:

Malwarebytes Anti-Rootkit BETA 1.01.0.1016
www.malwarebytes.org

Database version: v2013.01.22.09

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Eddie :: BAILIFF-AB9682E [administrator]

1/22/2013 7:01:17 PM
mbar-log-2013-01-22 (19-01-17).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2P
Scan options disabled:
Objects scanned: 25039
Time elapsed: 11 minute(s), 12 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
 
MBAR system-log.txt:

---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1016

(c) Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 1063325696, free: 462282752

------------ Kernel report ------------
01/22/2013 18:29:27
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
dmload.sys
dmio.sys
PartMgr.sys
VolSnap.sys
atapi.sys
cercsr6.sys
\WINDOWS\System32\Drivers\SCSIPORT.SYS
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
Mup.sys
avgrkx86.sys
avglogx.sys
avgmfx86.sys
avgidshx.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\ialmnt5.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\b57xp32.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\smwdm.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\senfilt.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\WINDOWS\system32\drivers\avgtpx86.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\avgtdix.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\system32\DRIVERS\avgldx86.sys
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\avgidsshimx.sys
\SystemRoot\system32\DRIVERS\avgidsdriverx.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\Fastfat.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\ialmdnt5.dll
\SystemRoot\System32\ialmrnt5.dll
\SystemRoot\System32\ialmdev5.DLL
\SystemRoot\System32\ialmdd5.DLL
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\System32\Drivers\ParVdm.SYS
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\npf.sys
\SystemRoot\System32\Drivers\HTTP.sys
\SystemRoot\system32\DRIVERS\USBSTOR.SYS
\??\C:\DOCUME~1\Eddie\LOCALS~1\Temp\mbr.sys
\SystemRoot\system32\drivers\kmixer.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8656cab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-3\
Lower Device Object: 0xffffffff8656ed98
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
Initialization returned 0x0
Load Function returned 0x0
Downloaded database version: v2013.01.22.09
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8656cab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff8658ab70, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8656cab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff8656ed98, DeviceName: \Device\Ide\IdeDeviceP0T0L0-3\, DriverName: \Driver\atapi\
------------ End ----------
Upper DeviceData: 0xffffffffe1348a20, 0xffffffff8656cab8, 0xffffffff8547c040
Lower DeviceData: 0xffffffffe2b69cd8, 0xffffffff8656ed98, 0xffffffff8605b310
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\WINDOWS\system32\drivers...
Infected: C:\WINDOWS\system32\drivers\acpi.sys --> [Rootkit.RLoader]
Replacement file found for a file C:\WINDOWS\system32\drivers\acpi.sys
File C:\WINDOWS\system32\drivers\acpi.sys --> [Forged file]
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A2D0A2C

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 63 Numsec = 156232062
Partition file system is NTFS
Partition is bootable

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 80000000000 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-156230000-156250000)...
Done!
Performing system, memory and registry scan...
Read File: File "c:\Documents and Settings\All Users\Application Data\AVG2013\chjw\d68c5dc28c5d9db5.dat" is sparse (flags = 32768)
Read File: File "c:\WINDOWS\system32\config\systemprofile\Local Settings\Application Data\Avg2013\log\avgcore.log.1" is compressed (flags = 1)
Done!
Scan finished
Creating System Restore point...
Scheduling clean up...
<<<2>>>
Device number: 0, partition: 1
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Removal scheduling successful. System shutdown needed.
System shutdown occurred
=======================================


---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1016

(c) Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 1063325696, free: 658419712

Removal queue found; removal started
Removal finished
=======================================
---------------------------------------
Malwarebytes Anti-Rootkit BETA 1.01.0.1016

(c) Malwarebytes Corporation 2011-2012

OS version: 5.1.2600 Windows XP Service Pack 3 x86

Account is Administrative

Internet Explorer version: 8.0.6001.18702

File system is: NTFS
Disk drives: C:\ DRIVE_FIXED
CPU speed: 2.793000 GHz
Memory total: 1063325696, free: 531345408

------------ Kernel report ------------
01/22/2013 18:49:51
------------ Loaded modules -----------
\WINDOWS\system32\ntkrnlpa.exe
\WINDOWS\system32\hal.dll
\WINDOWS\system32\KDCOM.DLL
\WINDOWS\system32\BOOTVID.dll
ACPI.sys
\WINDOWS\system32\DRIVERS\WMILIB.SYS
pci.sys
isapnp.sys
pciide.sys
\WINDOWS\system32\DRIVERS\PCIIDEX.SYS
MountMgr.sys
ftdisk.sys
dmload.sys
dmio.sys
PartMgr.sys
VolSnap.sys
atapi.sys
cercsr6.sys
\WINDOWS\System32\Drivers\SCSIPORT.SYS
disk.sys
\WINDOWS\system32\DRIVERS\CLASSPNP.SYS
fltmgr.sys
sr.sys
KSecDD.sys
Ntfs.sys
NDIS.sys
Mup.sys
avgrkx86.sys
avglogx.sys
avgmfx86.sys
avgidshx.sys
\SystemRoot\system32\DRIVERS\intelppm.sys
\SystemRoot\system32\DRIVERS\ialmnt5.sys
\SystemRoot\system32\DRIVERS\VIDEOPRT.SYS
\SystemRoot\system32\DRIVERS\b57xp32.sys
\SystemRoot\system32\DRIVERS\usbuhci.sys
\SystemRoot\system32\DRIVERS\USBPORT.SYS
\SystemRoot\system32\DRIVERS\usbehci.sys
\SystemRoot\system32\drivers\smwdm.sys
\SystemRoot\system32\drivers\portcls.sys
\SystemRoot\system32\drivers\drmk.sys
\SystemRoot\system32\drivers\ks.sys
\SystemRoot\system32\drivers\senfilt.sys
\SystemRoot\system32\DRIVERS\fdc.sys
\SystemRoot\system32\DRIVERS\parport.sys
\SystemRoot\system32\DRIVERS\serial.sys
\SystemRoot\system32\DRIVERS\serenum.sys
\SystemRoot\system32\DRIVERS\imapi.sys
\SystemRoot\system32\DRIVERS\cdrom.sys
\SystemRoot\system32\DRIVERS\redbook.sys
\SystemRoot\system32\DRIVERS\audstub.sys
\SystemRoot\system32\DRIVERS\rasl2tp.sys
\SystemRoot\system32\DRIVERS\ndistapi.sys
\SystemRoot\system32\DRIVERS\ndiswan.sys
\SystemRoot\system32\DRIVERS\raspppoe.sys
\SystemRoot\system32\DRIVERS\raspptp.sys
\SystemRoot\system32\DRIVERS\TDI.SYS
\SystemRoot\system32\DRIVERS\psched.sys
\SystemRoot\system32\DRIVERS\msgpc.sys
\SystemRoot\system32\DRIVERS\ptilink.sys
\SystemRoot\system32\DRIVERS\raspti.sys
\SystemRoot\system32\DRIVERS\rdpdr.sys
\SystemRoot\system32\DRIVERS\termdd.sys
\SystemRoot\system32\DRIVERS\kbdclass.sys
\SystemRoot\system32\DRIVERS\mouclass.sys
\SystemRoot\system32\DRIVERS\swenum.sys
\SystemRoot\system32\DRIVERS\update.sys
\SystemRoot\system32\DRIVERS\mssmbios.sys
\SystemRoot\System32\Drivers\NDProxy.SYS
\SystemRoot\system32\DRIVERS\usbhub.sys
\SystemRoot\system32\DRIVERS\USBD.SYS
\SystemRoot\system32\DRIVERS\flpydisk.sys
\SystemRoot\System32\Drivers\Fs_Rec.SYS
\SystemRoot\System32\Drivers\Null.SYS
\SystemRoot\System32\Drivers\Beep.SYS
\??\C:\WINDOWS\system32\drivers\avgtpx86.sys
\SystemRoot\system32\DRIVERS\HIDPARSE.SYS
\SystemRoot\System32\drivers\vga.sys
\SystemRoot\System32\Drivers\mnmdd.SYS
\SystemRoot\System32\DRIVERS\RDPCDD.sys
\SystemRoot\System32\Drivers\Msfs.SYS
\SystemRoot\System32\Drivers\Npfs.SYS
\SystemRoot\system32\DRIVERS\rasacd.sys
\SystemRoot\system32\DRIVERS\ipsec.sys
\SystemRoot\system32\DRIVERS\tcpip.sys
\SystemRoot\system32\DRIVERS\avgtdix.sys
\SystemRoot\system32\DRIVERS\ipnat.sys
\SystemRoot\system32\DRIVERS\wanarp.sys
\SystemRoot\system32\DRIVERS\netbt.sys
\SystemRoot\System32\drivers\afd.sys
\SystemRoot\system32\DRIVERS\netbios.sys
\SystemRoot\system32\DRIVERS\rdbss.sys
\SystemRoot\system32\DRIVERS\mrxsmb.sys
\SystemRoot\System32\Drivers\Fips.SYS
\SystemRoot\system32\DRIVERS\hidusb.sys
\SystemRoot\system32\DRIVERS\HIDCLASS.SYS
\SystemRoot\system32\DRIVERS\usbprint.sys
\SystemRoot\system32\DRIVERS\mouhid.sys
\SystemRoot\system32\DRIVERS\kbdhid.sys
\SystemRoot\system32\DRIVERS\avgldx86.sys
\SystemRoot\system32\DRIVERS\avgidsshimx.sys
\SystemRoot\system32\DRIVERS\avgidsdriverx.sys
\SystemRoot\System32\Drivers\Cdfs.SYS
\SystemRoot\System32\Drivers\Fastfat.SYS
\SystemRoot\System32\Drivers\dump_atapi.sys
\SystemRoot\System32\Drivers\dump_WMILIB.SYS
\SystemRoot\System32\win32k.sys
\SystemRoot\System32\drivers\Dxapi.sys
\SystemRoot\System32\watchdog.sys
\SystemRoot\System32\drivers\dxg.sys
\SystemRoot\System32\drivers\dxgthk.sys
\SystemRoot\System32\ialmdnt5.dll
\SystemRoot\System32\ialmrnt5.dll
\SystemRoot\System32\ialmdev5.DLL
\SystemRoot\System32\ialmdd5.DLL
\SystemRoot\system32\DRIVERS\ndisuio.sys
\SystemRoot\System32\ATMFD.DLL
\SystemRoot\system32\drivers\wdmaud.sys
\SystemRoot\system32\drivers\sysaudio.sys
\SystemRoot\system32\DRIVERS\mrxdav.sys
\SystemRoot\System32\Drivers\ParVdm.SYS
\SystemRoot\system32\DRIVERS\srv.sys
\SystemRoot\system32\drivers\npf.sys
\SystemRoot\system32\drivers\kmixer.sys
\SystemRoot\System32\Drivers\HTTP.sys
\??\C:\WINDOWS\system32\drivers\mbamchameleon.sys
\??\C:\WINDOWS\system32\drivers\mbamswissarmy.sys
\WINDOWS\system32\ntdll.dll
----------- End -----------
<<<1>>>
Upper Device Name: \Device\Harddisk0\DR0
Upper Device Object: 0xffffffff8653eab8
Upper Device Driver Name: \Driver\Disk\
Lower Device Name: \Device\Ide\IdeDeviceP0T0L0-3\
Lower Device Object: 0xffffffff86541d98
Lower Device Driver Name: \Driver\atapi\
Driver name found: atapi
Initialization returned 0x0
Load Function returned 0x0
Initializing...
Done!
<<<2>>>
Device number: 0, partition: 1
Physical Sector Size: 512
Drive: 0, DevicePointer: 0xffffffff8653eab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
--------- Disk Stack ------
DevicePointer: 0xffffffff865a0e08, DeviceName: Unknown, DriverName: \Driver\PartMgr\
DevicePointer: 0xffffffff8653eab8, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
DevicePointer: 0xffffffff86541d98, DeviceName: \Device\Ide\IdeDeviceP0T0L0-3\, DriverName: \Driver\atapi\
------------ End ----------
Upper DeviceData: 0xffffffffe1291a98, 0xffffffff8653eab8, 0xffffffff857ce4e0
Lower DeviceData: 0xffffffffe11c7ae8, 0xffffffff86541d98, 0xffffffff864f44c0
<<<3>>>
Volume: C:
File system type: NTFS
SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
Scanning directory: C:\WINDOWS\system32\drivers...
Done!
Drive 0
Scanning MBR on drive 0...
Inspecting partition table:
MBR Signature: 55AA
Disk Signature: A2D0A2C

Partition information:

Partition 0 type is Primary (0x7)
Partition is ACTIVE.
Partition starts at LBA: 63 Numsec = 156232062
Partition file system is NTFS
Partition is bootable

Partition 1 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 2 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Partition 3 type is Empty (0x0)
Partition is NOT ACTIVE.
Partition starts at LBA: 0 Numsec = 0

Disk Size: 80000000000 bytes
Sector size: 512 bytes

Scanning physical sectors of unpartitioned space on drive 0 (1-62-156230000-156250000)...
Done!
Performing system, memory and registry scan...
Read File: File "c:\Documents and Settings\All Users\Application Data\AVG2013\chjw\d68c5dc28c5d9db5.dat" is sparse (flags = 32768)
Done!
Scan finished
=======================================
 
They will be at church tomorrow, so it will be Thursday before I can do more. I hope to finish this week, as I start 16 hour work days on Monday.

Thanks so much for your help! They now have Google back, but I have advised them to avoid browsing until we finish (and I remove the about-to-expire AVG and install MSSE).
 
Cool beans :)

Create new restore point before proceeding with the next step....
How to:
- Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
- Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
- Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
- XP: http://support.microsoft.com/kb/948247

===========================

Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
  • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error "Illegal operation attempted on a registery key that has been marked for deletion", restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 
Well, I may actually get to work on it tomorrow after all. I will try to get there before they leave for church and then lock up when I leave.
 
Well, I ran Combofix and it ran peacfully after it upgraded itself, but I had only disabled AVG 2013. It looks like I need to unintall it and run Combofix again. Here is the Combofix log:

ComboFix 13-01-23.01 - Eddie 01/23/2013 17:14:20.1.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.467 [GMT -5:00]
Running from: c:\documents and settings\Eddie\Desktop\ComboFix.exe
AV: AVG Internet Security 2013 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
FW: AVG Internet Security 2012 *Enabled* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
C:\data
c:\data\default\us_sres.data
c:\documents and settings\All Users\Application Data\TEMP
c:\documents and settings\Eddie\Application Data\Toolbar4
.
.
((((((((((((((((((((((((( Files Created from 2012-12-23 to 2013-01-23 )))))))))))))))))))))))))))))))
.
.
2013-01-19 20:08 . 2013-01-19 20:08 -------- d-----w- c:\documents and settings\Eddie\Application Data\Malwarebytes
2013-01-19 20:08 . 2013-01-19 20:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2013-01-19 20:08 . 2013-01-19 20:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-01-19 20:08 . 2012-12-14 21:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-01-19 19:35 . 2013-01-19 19:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Trend Micro
2013-01-19 19:34 . 2013-01-19 20:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2013-01-19 19:33 . 2009-01-25 17:14 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-01-19 19:33 . 2013-01-19 19:34 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-01-19 19:02 . 2013-01-19 19:16 -------- d-----w- c:\program files\WinPcap
2013-01-19 19:01 . 2013-01-19 19:01 -------- d-----w- c:\program files\Trend Micro
2013-01-19 18:00 . 2008-04-14 05:15 26368 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2013-01-19 17:41 . 2013-01-19 17:41 -------- d-----w- c:\documents and settings\Eddie\Local Settings\Application Data\Mozilla
2013-01-19 17:41 . 2013-01-19 17:41 -------- d-----w- c:\program files\Mozilla Maintenance Service
2013-01-01 15:49 . 2013-01-01 15:49 -------- d-----w- c:\documents and settings\Eddie\Application Data\SpecialSavings
2013-01-01 15:47 . 2013-01-02 19:36 -------- d-----w- c:\windows\system32\XPSViewer
2013-01-01 15:47 . 2013-01-01 15:47 -------- d-----w- c:\program files\MSBuild
2013-01-01 15:47 . 2013-01-01 15:47 -------- d-----w- c:\program files\Reference Assemblies
2013-01-01 15:46 . 2008-07-06 12:06 89088 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\filterpipelineprintproc.dll
2013-01-01 15:44 . 2008-07-06 12:06 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2013-01-01 15:44 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2013-01-01 15:44 . 2008-07-06 10:50 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2013-01-01 15:44 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\Spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2013-01-01 15:44 . 2008-07-06 12:06 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2013-01-01 15:44 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2013-01-01 15:44 . 2008-07-06 12:06 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2013-01-01 15:44 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2013-01-01 15:44 . 2013-01-01 15:46 -------- d-----w- C:\2c2bd26be38239c57f4297a4c4
2013-01-01 15:43 . 2013-01-01 15:43 -------- d-----w- c:\documents and settings\Eddie\Application Data\DriverCure
2013-01-01 15:43 . 2013-01-01 15:43 -------- d-----w- c:\documents and settings\Eddie\Application Data\SparkTrust
2013-01-01 15:41 . 2013-01-07 20:49 -------- d-----w- c:\documents and settings\All Users\Application Data\SparkTrust
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-09 07:21 . 2012-07-27 16:10 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-09 07:21 . 2011-12-30 02:05 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-16 12:23 . 2004-08-04 12:00 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-12-13 16:00 . 2012-12-13 16:01 26984 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2012-11-17 23:37 . 2012-12-18 12:49 18360 ----a-w- c:\windows\system32\roboot.exe
2012-11-16 04:33 . 2011-08-08 11:08 94048 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2012-11-13 01:25 . 2004-08-04 12:00 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 02:01 . 2011-12-30 01:08 1371648 ------w- c:\windows\system32\msxml6.dll
2012-11-02 02:02 . 2004-08-04 12:00 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17 . 2004-08-04 12:00 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17 . 2004-08-04 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17 . 2004-08-04 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35 . 2004-08-04 12:00 385024 ----a-w- c:\windows\system32\html.iec
2013-01-16 20:11 . 2013-01-19 17:41 262552 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\13.3.0.17\AVG Secure Search_toolbar.dll" [2012-12-13 1828808]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Ahead\Ahead\data\Xtras\mssysmgr.exe" [2004-05-12 196608]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2005-07-23 172032]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2005-07-23 49152]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-04-06 94208]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-04-06 77824]
"Persistence"="c:\windows\system32\igfxpers.exe" [2005-04-06 114688]
"AVG_UI"="c:\program files\AVG\AVG2013\avgui.exe" [2012-12-11 3147384]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2012-12-13 1046984]
"Trend Micro RUBotted V2.0 Beta"="c:\program files\Trend Micro\RUBotted\RUBottedGUI.exe" [2010-12-17 1103184]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0c:\progra~1\AVG\AVG2013\avgrsx.exe /sync /restart\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-12-03 07:35 946352 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-06-16 11:03 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-06-16 11:03 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\FinalMediaPlayer\\FMPCheckForUpdates.exe"=
"c:\\Program Files\\File Type Assistant\\tsassist.exe"=
"c:\\Program Files\\AVG\\AVG2013\\avgmfapx.exe"=
"c:\\Program Files\\AVG\\AVG2013\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG2013\\avgdiagex.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDTray.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDFSSvc.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdate.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdSvc.exe"=
.
R0 AVGIDSHX;AVGIDSHX;c:\windows\system32\drivers\avgidshx.sys [4/19/2012 3:50 AM 55776]
R0 Avglogx;AVG Logging Driver;c:\windows\system32\drivers\avglogx.sys [9/21/2012 3:46 AM 177376]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/13/2011 6:30 AM 35552]
R1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\avgidsdriverx.sys [12/23/2011 12:32 PM 179936]
R1 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\avgidsshimx.sys [12/23/2011 12:32 PM 19936]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [10/7/2011 6:23 AM 159712]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [7/11/2011 1:14 AM 164832]
R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [12/13/2012 11:01 AM 26984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2013\avgidsagent.exe [11/15/2012 11:34 PM 5814904]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2013\avgwdsvc.exe [10/22/2012 1:05 PM 196664]
R2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\RUBotSrv.exe [1/19/2013 2:01 PM 439632]
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [1/19/2013 2:33 PM 1103392]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [1/19/2013 2:34 PM 1369624]
R2 vToolbarUpdater13.3.2;vToolbarUpdater13.3.2;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\13.3.2\ToolbarUpdater.exe [12/13/2012 11:01 AM 894920]
R3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [10/20/2009 1:19 PM 50704]
S2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [1/19/2013 2:34 PM 168384]
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-27 07:21]
.
2013-01-23 c:\windows\Tasks\Final Media Player Update Checker.job
- c:\program files\FinalMediaPlayer\FMPCheckForUpdates.exe [2012-01-25 23:40]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-12-30 01:41]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-12-30 01:41]
.
2013-01-23 c:\windows\Tasks\ProgramUpdateCheck.job
- c:\program files\File Type Assistant\tsassist.exe [2012-11-09 16:44]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\13.3.2\ViProtocol.dll
FF - ProfilePath - c:\documents and settings\Eddie\Application Data\Mozilla\Firefox\Profiles\heqxw2b0.default\
FF - prefs.js: browser.startup.homepage - about:blank
FF - ExtSQL: 2013-01-01 10:49; specialsavings@vshsolutions.com; c:\documents and settings\Eddie\Application Data\Mozilla\Extensions\specialsavings@vshsolutions.com
FF - ExtSQL: 2013-01-02 14:19; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Notify-SDWinLogon - SDWinLogon.dll
MSConfigStartUp-SpeetItUpFree - c:\program files\SpeedItup Free\speeditupfree.exe
MSConfigStartUp-StartNow Search Protect - c:\program files\StartNow Toolbar\search_protect.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-23 17:19
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
Completion time: 2013-01-23 17:21:11
ComboFix-quarantined-files.txt 2013-01-23 22:21
.
Pre-Run: 61,782,036,480 bytes free
Post-Run: 61,973,716,992 bytes free
.
WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect
.
- - End Of File - - D13135B9242AC69C96815A77ACDFE476
 
Ran Combofix again after removing AVG 2013 free with add/remove programs and also a couple other malware blockers that I found on it.

ComboFix 13-01-23.01 - Eddie 01/23/2013 17:33:35.2.2 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1014.622 [GMT -5:00]
Running from: c:\documents and settings\Eddie\Desktop\ComboFix.exe
FW: AVG Internet Security 2012 *Enabled* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\system32\drivers\etc\hosts.txt
c:\windows\system32\roboot.exe
c:\windows\wininit.ini
.
Infected copy of c:\windows\system32\drivers\ntfs.sys was found and disinfected
Restored copy from - c:\windows\erdnt\cache\ntfs.sys
.
.
((((((((((((((((((((((((( Files Created from 2012-12-23 to 2013-01-23 )))))))))))))))))))))))))))))))
.
.
2013-01-19 20:08 . 2013-01-19 20:08 -------- d-----w- c:\documents and settings\Eddie\Application Data\Malwarebytes
2013-01-19 20:08 . 2013-01-19 20:08 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2013-01-19 20:08 . 2013-01-19 20:08 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-01-19 20:08 . 2012-12-14 21:49 21104 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-01-19 19:34 . 2013-01-19 20:02 -------- d-----w- c:\documents and settings\All Users\Application Data\Spybot - Search & Destroy
2013-01-19 19:33 . 2009-01-25 17:14 15224 ----a-w- c:\windows\system32\sdnclean.exe
2013-01-19 19:33 . 2013-01-19 19:34 -------- d-----w- c:\program files\Spybot - Search & Destroy 2
2013-01-19 19:02 . 2013-01-19 19:16 -------- d-----w- c:\program files\WinPcap
2013-01-19 18:00 . 2008-04-14 05:15 26368 -c--a-w- c:\windows\system32\dllcache\usbstor.sys
2013-01-19 17:41 . 2013-01-19 17:41 -------- d-----w- c:\documents and settings\Eddie\Local Settings\Application Data\Mozilla
2013-01-19 17:41 . 2013-01-19 17:41 -------- d-----w- c:\program files\Mozilla Maintenance Service
2013-01-01 15:49 . 2013-01-01 15:49 -------- d-----w- c:\documents and settings\Eddie\Application Data\SpecialSavings
2013-01-01 15:47 . 2013-01-02 19:36 -------- d-----w- c:\windows\system32\XPSViewer
2013-01-01 15:47 . 2013-01-01 15:47 -------- d-----w- c:\program files\MSBuild
2013-01-01 15:47 . 2013-01-01 15:47 -------- d-----w- c:\program files\Reference Assemblies
2013-01-01 15:46 . 2008-07-06 12:06 89088 ----a-w- c:\windows\system32\Spool\prtprocs\w32x86\filterpipelineprintproc.dll
2013-01-01 15:44 . 2008-07-06 12:06 89088 -c----w- c:\windows\system32\dllcache\filterpipelineprintproc.dll
2013-01-01 15:44 . 2008-07-06 12:06 117760 ------w- c:\windows\system32\prntvpt.dll
2013-01-01 15:44 . 2008-07-06 10:50 597504 -c----w- c:\windows\system32\dllcache\printfilterpipelinesvc.exe
2013-01-01 15:44 . 2008-07-06 10:50 597504 ------w- c:\windows\system32\Spool\prtprocs\w32x86\printfilterpipelinesvc.exe
2013-01-01 15:44 . 2008-07-06 12:06 575488 -c----w- c:\windows\system32\dllcache\xpsshhdr.dll
2013-01-01 15:44 . 2008-07-06 12:06 575488 ------w- c:\windows\system32\xpsshhdr.dll
2013-01-01 15:44 . 2008-07-06 12:06 1676288 -c----w- c:\windows\system32\dllcache\xpssvcs.dll
2013-01-01 15:44 . 2008-07-06 12:06 1676288 ------w- c:\windows\system32\xpssvcs.dll
2013-01-01 15:44 . 2013-01-01 15:46 -------- d-----w- C:\2c2bd26be38239c57f4297a4c4
2013-01-01 15:43 . 2013-01-01 15:43 -------- d-----w- c:\documents and settings\Eddie\Application Data\DriverCure
2013-01-01 15:43 . 2013-01-01 15:43 -------- d-----w- c:\documents and settings\Eddie\Application Data\SparkTrust
2013-01-01 15:41 . 2013-01-07 20:49 -------- d-----w- c:\documents and settings\All Users\Application Data\SparkTrust
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-01-09 07:21 . 2012-07-27 16:10 697864 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-01-09 07:21 . 2011-12-30 02:05 74248 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2012-12-16 12:23 . 2004-08-04 12:00 290560 ----a-w- c:\windows\system32\atmfd.dll
2012-11-13 01:25 . 2004-08-04 12:00 1866368 ----a-w- c:\windows\system32\win32k.sys
2012-11-06 02:01 . 2011-12-30 01:08 1371648 ------w- c:\windows\system32\msxml6.dll
2012-11-02 02:02 . 2004-08-04 12:00 375296 ----a-w- c:\windows\system32\dpnet.dll
2012-11-01 12:17 . 2004-08-04 12:00 916992 ----a-w- c:\windows\system32\wininet.dll
2012-11-01 12:17 . 2004-08-04 12:00 43520 ----a-w- c:\windows\system32\licmgr10.dll
2012-11-01 12:17 . 2004-08-04 12:00 1469440 ------w- c:\windows\system32\inetcpl.cpl
2012-11-01 00:35 . 2004-08-04 12:00 385024 ----a-w- c:\windows\system32\html.iec
2013-01-16 20:11 . 2013-01-19 17:41 262552 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"PhotoShow Deluxe Media Manager"="c:\progra~1\Ahead\Ahead\data\Xtras\mssysmgr.exe" [2004-05-12 196608]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb10.exe" [2005-07-23 172032]
"HP Component Manager"="c:\program files\HP\hpcoretech\hpcmpmgr.exe" [2003-12-22 241664]
"HP Software Update"="c:\program files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe" [2005-07-23 49152]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"IgfxTray"="c:\windows\system32\igfxtray.exe" [2005-04-06 94208]
"HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2005-04-06 77824]
"Persistence"="c:\windows\system32\igfxpers.exe" [2005-04-06 114688]
"SDTray"="c:\program files\Spybot - Search & Destroy 2\SDTray.exe" [2012-11-13 3825176]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0\0sdnclean.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe ARM]
2012-12-03 07:35 946352 ----a-w- c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSPM Startup]
2004-06-16 11:03 221184 ----a-w- c:\progra~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ISUSScheduler]
2004-06-16 11:03 81920 ----a-w- c:\program files\Common Files\InstallShield\UpdateService\issch.exe
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\FinalMediaPlayer\\FMPCheckForUpdates.exe"=
"c:\\Program Files\\File Type Assistant\\tsassist.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDTray.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDFSSvc.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdate.exe"=
"c:\\Program Files\\Spybot - Search & Destroy 2\\SDUpdSvc.exe"=
.
R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\Spybot - Search & Destroy 2\SDFSSvc.exe [1/19/2013 2:33 PM 1103392]
R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\Spybot - Search & Destroy 2\SDUpdSvc.exe [1/19/2013 2:34 PM 1369624]
S2 RUBotSrv;Trend Micro RUBotted Service;c:\program files\Trend Micro\RUBotted\RUBotSrv.exe --> c:\program files\Trend Micro\RUBotted\RUBotSrv.exe [?]
S2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\Spybot - Search & Destroy 2\SDWSCSvc.exe [1/19/2013 2:34 PM 168384]
S3 NPF;NetGroup Packet Filter Driver;c:\windows\system32\drivers\npf.sys [10/20/2009 1:19 PM 50704]
.
Contents of the 'Scheduled Tasks' folder
.
2013-01-23 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-07-27 07:21]
.
2013-01-23 c:\windows\Tasks\Final Media Player Update Checker.job
- c:\program files\FinalMediaPlayer\FMPCheckForUpdates.exe [2012-01-25 23:40]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-12-30 01:41]
.
2013-01-23 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2011-12-30 01:41]
.
2013-01-23 c:\windows\Tasks\ProgramUpdateCheck.job
- c:\program files\File Type Assistant\tsassist.exe [2012-11-09 16:44]
.
.
------- Supplementary Scan -------
.
uStart Page = about:blank
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
FF - ProfilePath - c:\documents and settings\Eddie\Application Data\Mozilla\Firefox\Profiles\heqxw2b0.default\
FF - prefs.js: browser.startup.homepage - about:blank
FF - ExtSQL: 2013-01-01 10:49; specialsavings@vshsolutions.com; c:\documents and settings\Eddie\Application Data\Mozilla\Extensions\specialsavings@vshsolutions.com
FF - ExtSQL: 2013-01-02 14:19; {20a82645-c095-46ed-80e3-08825760534b}; c:\windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-01-23 17:38
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\WINDOWS\\system32\\Macromed\\Flash\\FlashUtil32_11_5_502_146_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'explorer.exe'(3568)
c:\windows\system32\WININET.dll
c:\windows\system32\webcheck.dll
c:\windows\system32\IEFRAME.dll
c:\windows\system32\WPDShServiceObj.dll
c:\windows\system32\PortableDeviceTypes.dll
c:\windows\system32\PortableDeviceApi.dll
.
------------------------ Other Running Processes ------------------------
.
c:\windows\system32\wscntfy.exe
.
**************************************************************************
.
Completion time: 2013-01-23 17:40:32 - machine was rebooted
ComboFix-quarantined-files.txt 2013-01-23 22:40
ComboFix2.txt 2013-01-23 22:21
.
Pre-Run: 61,940,527,104 bytes free
Post-Run: 61,933,604,864 bytes free
.
- - End Of File - - 82AC2E082D349F606B15716A4E6FFC50

I will install MSSE on it before I leave it for the evening. They are going to a funeral tomorrow night so I may not get to it again until Friday (but, again I might).


Thanks once again for the help!
 
Looks good.

How is computer doing?

=========================

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on adwcleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the contents of that logfile with your next reply.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

=========================

Please download Junkware Removal Tool to your desktop.
  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

=======================

Download OTL to your Desktop.
Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe

  • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
  • Click the Scan All Users checkbox.
  • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
  • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
  • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
 
It seemed to be running fine when I left. Google search was quick to hook up and respond in Firefox. I didn't try IE. I will call them this afternoon before I leave work and see if I can work on it for a while this evening.
 
Adwcleaner report:

# AdwCleaner v2.108 - Logfile created 01/24/2013 at 17:51:22
# Updated 24/01/2013 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : Eddie - BAILIFF-AB9682E
# Boot Mode : Normal
# Running from : C:\Documents and Settings\Eddie\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Documents and Settings\All Users\Application Data\Tarma Installer
Folder Deleted : C:\Documents and Settings\All Users\Application Data\WeCareReminder
Folder Deleted : C:\Documents and Settings\Eddie\Application Data\PerformerSoft
Folder Deleted : C:\Documents and Settings\Eddie\Application Data\SpecialSavings
Folder Deleted : C:\Program Files\file scout

***** [Registry] *****

Key Deleted : HKCU\Software\Default Tab
Key Deleted : HKCU\Software\Iminent
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{58124A0B-DC32-4180-9BFF-E0E21AE34026}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{84FF7BD6-B47F-46F8-9130-01B2696B36CB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{977AE9CC-AF83-45E8-9E03-E2798216E2D5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BB184E6D-26D1-461A-9226-B93CA8DA2AF9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{58124A0B-DC32-4180-9BFF-E0E21AE34026}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{84FF7BD6-B47F-46F8-9130-01B2696B36CB}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{977AE9CC-AF83-45E8-9E03-E2798216E2D5}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A09AB6EB-31B5-454C-97EC-9B294D92EE2A}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{BB184E6D-26D1-461A-9226-B93CA8DA2AF9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKCU\Software\SpecialSavings
Key Deleted : HKCU\Software\wecarereminder
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02054E11-5113-4BE3-8153-AA8DFB5D3761}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{80922EE0-8A76-46AE-95D5-BD3C3FE0708D}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D824F0DE-3D60-4F57-9EB1-66033ECD8ABB}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{021B4049-F57D-4565-A693-FD3B04786BFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0362AA09-808D-48E9-B360-FB51A8CBCE09}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{06844020-CD0B-3D3D-A7FE-371153013E49}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{0ADC01BB-303B-3F8E-93DA-12C140E85460}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{10D3722F-23E6-3901-B6C1-FF6567121920}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{1675E62B-F911-3B7B-A046-EB57261212F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{192929F2-9273-3894-91B0-F54671C4C861}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2932897E-3036-43D9-8A64-B06447992065}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{2DE92D29-A042-3C37-BFF8-07C7D8893EFA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{32B80AD6-1214-45F4-994E-78A5D482C000}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{3A8E103F-B2B7-3BEF-B3B0-88E29B2420E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{478CE5D3-D38E-3FFE-8DBE-8C4A0F1C4D8D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{48B7DA4E-69ED-39E3-BAD5-3E3EFF22CFB0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5982F405-44E4-3BBB-BAC4-CF8141CBBC5C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{5D8C3CC3-3C05-38A1-B244-924A23115FE9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{641593AF-D9FD-30F7-B783-36E16F7A2E08}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{711FC48A-1356-3932-94D8-A8B733DBC7E4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{72227B7F-1F02-3560-95F5-592E68BACC0C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{7B5E8CE3-4722-4C0E-A236-A6FF731BEF37}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{890D4F59-5ED0-3CB4-8E0E-74A5A86E7ED0}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8C68913C-AC3C-4494-8B9C-984D87C85003}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{8D019513-083F-4AA5-933F-7D43A6DA82C4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{923F6FB8-A390-370E-A0D2-DD505432481D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BBB26EF-B178-35D6-9D3D-B485F4279FE5}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A62DDBE0-8D2A-339A-B089-8CBCC5CD322A}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{A82AD04D-0B8E-3A49-947B-6A69A8A9C96D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ADEB3CC9-A05D-4FCC-BD09-9025456AA3EA}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B06D4521-D09C-3F41-8E39-9D784CCA2A75}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C06DAD42-6F39-4CE1-83CC-9A8B9105E556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C2E799D0-43A5-3477-8A98-FC5F3677F35C}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D16107CD-2AD5-46A8-BA59-303B7C32C500}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D25B101F-8188-3B43-9D85-201F372BC205}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D2BA7595-5E44-3F1E-880F-03B3139FA5ED}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D35F5C81-17D9-3E1C-A1FC-4472542E1D25}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{D8FA96CA-B250-312C-AF34-4FF1DD72589D}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DAFC1E63-3359-416D-9BC2-E7DCA6F7B0F3}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{DC5E5C44-80FD-3697-9E65-9F286D92F3E7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E1B4C9DE-D741-385F-981E-6745FACE6F01}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E7B623F5-9715-3F9F-A671-D1485A39F8A2}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{ED916A7B-7C68-3198-B87D-2DABC30A5587}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{EFA1BDB2-BB3D-3D9A-8EB5-D0D22E0F64F4}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{F4CBF4DD-F8FE-35BA-BB7E-68304DAAB70B}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{FC32005D-E27C-32E0-ADFA-152F598B75E7}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{2BF2028E-3F3C-4C05-AB45-B2F1DCFE0759}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB538320-D3C5-433C-BCA9-C4081A054FCF}
Key Deleted : HKLM\Software\Default Tab
Key Deleted : HKLM\Software\DefaultTab
Key Deleted : HKLM\Software\Freeze.com
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\aidbbndgjnlaclnmhkdimcdjiebjpdel
Key Deleted : HKLM\Software\Iminent
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{628F3201-34D0-49C0-BB9A-82A26AEFB291}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{68B81CCD-A80C-4060-8947-5AE69ED01199}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E6B969FB-6D33-48D2-9061-8BBD4899EB08}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\App Management\ARPCache\Updater Service
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0238BBE24EA3A70408B81E4BB89C15E5
Key Deleted : HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\29799DE249E7DBC459FC6C8F07EB8375
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchTheWebARP
Value Deleted : HKCU\Software\Mozilla\Firefox\Extensions [specialsavings@vshsolutions.com]

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.6001.18702

[OK] Registry is clean.

-\\ Mozilla Firefox v18.0.1 (en-US)

File : C:\Documents and Settings\Eddie\Application Data\Mozilla\Firefox\Profiles\heqxw2b0.default\prefs.js

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [8839 octets] - [24/01/2013 17:51:22]

########## EOF - C:\AdwCleaner[S1].txt - [8899 octets] ##########
 
JRT Report:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.5.0 (01.23.2013:2)
OS: Microsoft Windows XP x86
Ran by Eddie on Thu 01/24/2013 at 17:55:21.73
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\DisplayName
Successfully repaired: [Registry Value] hkey_local_machine\software\microsoft\internet explorer\searchscopes\{0633ee93-d776-472f-a0ff-e1416b8b2e3a}\\URL



~~~ Registry Keys

Successfully deleted: [Registry Key] hkey_current_user\software\filescout
Successfully deleted: [Registry Key] hkey_current_user\software\sparktrust
Successfully deleted: [Registry Key] hkey_local_machine\software\sparktrust
Successfully deleted: [Registry Key] hkey_current_user\software\systweak
Successfully deleted: [Registry Key] hkey_local_machine\software\systweak



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Documents and Settings\All Users\application data\sparktrust"
Successfully deleted: [Folder] "C:\Documents and Settings\Eddie\Application Data\drivercure"
Successfully deleted: [Folder] "C:\Documents and Settings\Eddie\Application Data\sparktrust"
Successfully deleted: [Folder] "C:\Documents and Settings\Eddie\Application Data\systweak"





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 01/24/2013 at 18:02:00.96
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
 
OTL.txt:

OTL logfile created on: 1/24/2013 6:10:16 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Eddie\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.07 Mb Total Physical Memory | 511.49 Mb Available Physical Memory | 50.44% Memory free
2.38 Gb Paging File | 2.01 Gb Available in Paging File | 84.39% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.50 Gb Total Space | 56.43 Gb Free Space | 75.75% Space Free | Partition Type: NTFS

Computer Name: BAILIFF-AB9682E | User Name: Eddie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/01/24 09:46:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Eddie\Desktop\OTL.exe
PRC - [2012/09/12 17:25:22 | 000,020,472 | ---- | M] (Microsoft Corporation) -- c:\Program Files\Microsoft Security Client\MsMpEng.exe
PRC - [2012/09/12 17:19:44 | 000,947,176 | ---- | M] (Microsoft Corporation) -- C:\Program Files\Microsoft Security Client\msseces.exe
PRC - [2008/04/14 05:42:20 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2005/07/22 22:25:06 | 000,172,032 | ---- | M] (HP) -- C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe
PRC - [2005/07/22 22:25:04 | 000,049,152 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files\Hewlett-Packard\HP Software Update\hpwuSchd2.exe
PRC - [2004/05/12 15:04:54 | 000,196,608 | ---- | M] () -- C:\Program Files\Ahead\Ahead\data\Xtras\mssysmgr.exe


========== Modules (No Company Name) ==========

MOD - [2004/05/12 15:04:54 | 000,196,608 | ---- | M] () -- C:\Program Files\Ahead\Ahead\data\Xtras\mssysmgr.exe


========== Services (SafeList) ==========

SRV - File not found [Auto | Stopped] -- C:\Program Files\Trend Micro\RUBotted\RUBotSrv.exe -- (RUBotSrv)
SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2013/01/16 15:10:51 | 000,115,608 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/01/09 02:21:16 | 000,251,400 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/09/12 17:25:22 | 000,020,472 | ---- | M] (Microsoft Corporation) [Auto | Running] -- c:\Program Files\Microsoft Security Client\MsMpEng.exe -- (MsMpSvc)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (i2omgmt)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\ComboFix\catchme.sys -- (catchme)
DRV - [2005/04/01 10:52:46 | 000,132,608 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\b57xp32.sys -- (b57w2k)
DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\senfilt.sys -- (senfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Secondary_Page_URL = Reg Error: Value error.
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Secondary Start Pages = Reg Error: Value error.
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?ocid=OIE8HP&PC=B8MC
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search


IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes,DefaultScope =
IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{B8F72896-EAA8-4FE9-A03E-9410E2AB45CB}: "URL" = http://www.google.com/search?q={sea...rce}&ie={inputEncoding?}&oe={outputEncoding?}
IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\SearchScopes\{BF5A1BBC-AA55-450A-ADC2-C186BFD97428}: "URL" = http://www.bing.com/search?q={searchTerms}&form=B8MCDF&pc=B8MC&src=IE-SearchBox
IE - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "about:blank"
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:18.0.1
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@ei.MarineAquarium3Free_57.com/Plugin: C:\Program Files\MarineAquarium3Free_57EI\Installr\1.bin\NP57EISB.dll (Marine Aquarium Lite)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.123\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 18.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/01/19 12:41:24 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 18.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2013/01/01 10:49:47 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Eddie\Application Data\Mozilla\Extensions
[2013/01/01 10:49:49 | 000,000,000 | ---D | M] (Special Savings) -- C:\Documents and Settings\Eddie\Application Data\Mozilla\Extensions\specialsavings@vshsolutions.com
[2013/01/19 12:41:24 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/01/16 15:11:06 | 000,262,552 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2013/01/16 15:10:30 | 000,002,465 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2013/01/16 15:10:30 | 000,002,058 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2013/01/23 17:38:25 | 000,000,027 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O3 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O4 - HKLM..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb10.exe (HP)
O4 - HKLM..\Run: [MSC] c:\Program Files\Microsoft Security Client\msseces.exe (Microsoft Corporation)
O4 - HKLM..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe (Ahead Software Gmbh)
O4 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003..\Run: [PhotoShow Deluxe Media Manager] C:\Program Files\Ahead\Ahead\data\Xtras\mssysmgr.exe ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 323
O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveAutoRun = 67108863
O7 - HKU\S-1-5-21-1214440339-1060284298-1417001333-1003\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1358616790875 (WUWebControl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{4DB724E9-649D-4A5F-B1C5-BA0AF7FC0F6E}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18 - Protocol\Handler\cetihpz {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll (Hewlett-Packard Company)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll File not found
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2011/12/29 18:40:32 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/01/24 17:55:20 | 000,000,000 | ---D | C] -- C:\WINDOWS\ERUNT
[2013/01/24 17:55:12 | 000,000,000 | ---D | C] -- C:\JRT
[2013/01/24 17:47:34 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Eddie\Desktop\OTL.exe
[2013/01/24 17:47:27 | 000,499,147 | ---- | C] (Oleg N. Scherbakov) -- C:\Documents and Settings\Eddie\Desktop\JRT.exe
[2013/01/24 14:04:47 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft CAPICOM 2.1.0.2
[2013/01/23 18:17:58 | 000,000,000 | -HSD | C] -- C:\RECYCLER
[2013/01/23 17:45:27 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Security Client
[2013/01/23 17:40:34 | 000,000,000 | ---D | C] -- C:\WINDOWS\temp
[2013/01/23 17:13:10 | 000,000,000 | RHSD | C] -- C:\cmdcons
[2013/01/23 17:11:54 | 000,518,144 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWREG.exe
[2013/01/23 17:11:54 | 000,406,528 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWSC.exe
[2013/01/23 17:11:54 | 000,212,480 | ---- | C] (SteelWerX) -- C:\WINDOWS\SWXCACLS.exe
[2013/01/23 17:11:54 | 000,060,416 | ---- | C] (NirSoft) -- C:\WINDOWS\NIRCMD.exe
[2013/01/23 17:11:42 | 000,000,000 | ---D | C] -- C:\Qoobox
[2013/01/23 17:11:29 | 000,000,000 | ---D | C] -- C:\WINDOWS\erdnt
[2013/01/22 18:25:48 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Desktop\RK_Quarantine
[2013/01/21 17:45:46 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Eddie\My Documents\My Videos
[2013/01/21 17:45:46 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Eddie\Start Menu\Programs\Administrative Tools
[2013/01/19 15:08:23 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Application Data\Malwarebytes
[2013/01/19 15:08:07 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2013/01/19 14:34:15 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy
[2013/01/19 13:13:22 | 000,000,000 | ---D | C] -- C:\WINDOWS\pss
[2013/01/19 12:41:32 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Local Settings\Application Data\Mozilla
[2013/01/19 12:41:27 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Maintenance Service
[2013/01/19 12:41:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Mozilla
[2013/01/19 12:41:21 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/01/16 08:52:38 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Eddie\Recent
[2013/01/07 16:40:44 | 000,000,000 | ---D | C] -- C:\Program Files\CCleaner
[2013/01/07 15:42:33 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\appmgmt
[2013/01/07 10:00:22 | 000,000,000 | ---D | C] -- C:\Documents and Settings\LocalService\Application Data\AVG
[2013/01/04 09:58:36 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Application Data\AVG
[2013/01/04 09:57:27 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\AVG
[2013/01/04 09:57:12 | 000,000,000 | -HSD | C] -- C:\Documents and Settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
[2013/01/01 10:49:47 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Eddie\Application Data\Mozilla
[2013/01/01 10:47:24 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\XPSViewer
[2013/01/01 10:47:17 | 000,000,000 | ---D | C] -- C:\Program Files\MSBuild
[2013/01/01 10:47:01 | 000,000,000 | ---D | C] -- C:\Program Files\Reference Assemblies
[2013/01/01 10:44:52 | 000,000,000 | ---D | C] -- C:\2c2bd26be38239c57f4297a4c4
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/01/24 18:06:00 | 000,000,884 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2013/01/24 18:03:00 | 000,000,384 | -H-- | M] () -- C:\WINDOWS\tasks\Microsoft Antimalware Scheduled Scan.job
[2013/01/24 17:55:45 | 000,000,386 | ---- | M] () -- C:\WINDOWS\tasks\Final Media Player Update Checker.job
[2013/01/24 17:52:53 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/01/24 17:52:44 | 000,000,880 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2013/01/24 17:52:44 | 000,000,394 | ---- | M] () -- C:\WINDOWS\tasks\ProgramUpdateCheck.job
[2013/01/24 17:52:36 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/01/24 17:50:53 | 000,578,255 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\adwcleaner.exe
[2013/01/24 17:21:00 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/01/24 13:22:13 | 000,002,521 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\EMAIL.lnk
[2013/01/24 09:46:44 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Eddie\Desktop\OTL.exe
[2013/01/24 09:46:36 | 000,499,147 | ---- | M] (Oleg N. Scherbakov) -- C:\Documents and Settings\Eddie\Desktop\JRT.exe
[2013/01/23 17:46:04 | 000,001,945 | ---- | M] () -- C:\WINDOWS\epplauncher.mif
[2013/01/23 17:38:25 | 000,000,027 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\hosts
[2013/01/23 17:13:15 | 000,000,327 | RHS- | M] () -- C:\boot.ini
[2013/01/22 08:05:42 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Microsoft Office Word 2003.lnk
[2013/01/19 15:29:19 | 000,000,974 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Shortcut to iexplore.exe.lnk
[2013/01/19 14:09:17 | 000,186,719 | ---- | M] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\census.cache
[2013/01/19 14:09:10 | 000,166,190 | ---- | M] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\ars.cache
[2013/01/19 14:02:49 | 000,000,036 | ---- | M] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\housecall.guid.cache
[2013/01/19 13:14:31 | 000,000,211 | ---- | M] () -- C:\Boot.bak
[2013/01/19 12:41:28 | 000,000,742 | ---- | M] () -- C:\Documents and Settings\Eddie\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2013/01/19 12:41:28 | 000,000,724 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
[2013/01/19 12:23:59 | 000,004,566 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/01/19 12:23:58 | 000,475,594 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/01/19 12:23:58 | 000,076,628 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/01/08 21:45:22 | 000,000,249 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\knoxville garage & moving sales classifieds - craigslist.url
[2013/01/07 16:40:47 | 000,000,682 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\CCleaner.lnk
[2013/01/07 15:41:03 | 000,000,830 | ---- | M] () -- C:\WINDOWS\System32\InstallUtil.InstallLog
[2013/01/03 19:14:22 | 000,000,653 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Oak Ridge, TN Map MapQuest.url
[2013/01/02 14:53:28 | 000,311,584 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/01/01 10:46:18 | 000,001,487 | ---- | M] () -- C:\Documents and Settings\Eddie\Desktop\Windows Explorer.lnk
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]
[1 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/01/24 17:50:34 | 000,578,255 | ---- | C] () -- C:\Documents and Settings\Eddie\Desktop\adwcleaner.exe
[2013/01/23 17:55:58 | 000,000,384 | -H-- | C] () -- C:\WINDOWS\tasks\Microsoft Antimalware Scheduled Scan.job
[2013/01/23 17:46:04 | 000,001,945 | ---- | C] () -- C:\WINDOWS\epplauncher.mif
[2013/01/23 17:45:58 | 000,001,698 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Microsoft Security Essentials.lnk
[2013/01/23 17:13:15 | 000,000,211 | ---- | C] () -- C:\Boot.bak
[2013/01/23 17:13:12 | 000,260,272 | RHS- | C] () -- C:\cmldr
[2013/01/23 17:11:54 | 000,256,000 | ---- | C] () -- C:\WINDOWS\PEV.exe
[2013/01/23 17:11:54 | 000,208,896 | ---- | C] () -- C:\WINDOWS\MBR.exe
[2013/01/23 17:11:54 | 000,098,816 | ---- | C] () -- C:\WINDOWS\sed.exe
[2013/01/23 17:11:54 | 000,080,412 | ---- | C] () -- C:\WINDOWS\grep.exe
[2013/01/23 17:11:54 | 000,068,096 | ---- | C] () -- C:\WINDOWS\zip.exe
[2013/01/19 15:29:19 | 000,000,974 | ---- | C] () -- C:\Documents and Settings\Eddie\Desktop\Shortcut to iexplore.exe.lnk
[2013/01/19 15:21:33 | 000,001,487 | ---- | C] () -- C:\Documents and Settings\Eddie\Desktop\Windows Explorer.lnk
[2013/01/19 14:09:17 | 000,186,719 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\census.cache
[2013/01/19 14:09:10 | 000,166,190 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\ars.cache
[2013/01/19 14:02:49 | 000,000,036 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\housecall.guid.cache
[2013/01/19 12:41:28 | 000,000,742 | ---- | C] () -- C:\Documents and Settings\Eddie\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Firefox.lnk
[2013/01/19 12:41:28 | 000,000,730 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Mozilla Firefox.lnk
[2013/01/19 12:41:28 | 000,000,724 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Mozilla Firefox.lnk
[2013/01/19 12:04:11 | 000,004,566 | ---- | C] () -- C:\WINDOWS\imsins.BAK
[2013/01/07 16:40:47 | 000,000,682 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\CCleaner.lnk
[2012/11/09 14:32:28 | 001,531,954 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-S-1-5-21-1214440339-1060284298-1417001333-1003-0.dat
[2012/11/09 07:22:05 | 000,255,554 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\WPFFontCache_v0400-System.dat
[2012/05/01 21:11:01 | 000,034,814 | ---- | C] () -- C:\Documents and Settings\Eddie\Local Settings\Application Data\dt.dat
[2012/02/15 03:29:44 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2011/12/31 17:58:09 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Eddie\Application Data\PFP120JPR.{PB
[2011/12/31 17:58:09 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Eddie\Application Data\PFP120JCM.{PB
[2011/12/31 11:54:56 | 000,000,030 | ---- | C] () -- C:\WINDOWS\Iedit.INI
[2011/12/31 11:14:57 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2011/12/31 10:57:31 | 000,000,510 | ---- | C] () -- C:\WINDOWS\hpbvspst.ini
[2011/12/31 10:53:41 | 000,007,268 | ---- | C] () -- C:\WINDOWS\hpdj3740.ini
[2011/12/29 19:00:24 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2011/12/29 18:42:46 | 000,002,048 | --S- | C] () -- C:\WINDOWS\bootstat.dat
[2011/12/29 18:37:45 | 000,021,640 | ---- | C] () -- C:\WINDOWS\System32\emptyregdb.dat
[2011/12/29 13:33:22 | 000,004,161 | ---- | C] () -- C:\WINDOWS\ODBCINST.INI
[2011/12/29 13:32:14 | 000,311,584 | ---- | C] () -- C:\WINDOWS\System32\FNTCACHE.DAT

========== ZeroAccess Check ==========

[2013/01/01 10:40:37 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/14 05:42:06 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2008/04/14 05:42:10 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2013/01/04 09:59:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG
[2013/01/23 17:29:02 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2013
[2011/12/29 20:29:41 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2013/01/23 17:29:24 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/11/11 21:27:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Ulead Systems
[2013/01/04 09:57:12 | 000,000,000 | -HSD | M] -- C:\Documents and Settings\All Users\Application Data\{D1D4879F-2279-49C9-AEBF-3B95C84EAA8F}
[2013/01/11 08:08:47 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
[2013/01/04 09:58:36 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\AVG
[2012/12/13 11:23:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\AVG2013
[2012/01/26 14:51:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\FinalMediaPlayer
[2011/12/31 11:36:33 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\Snapfish
[2012/12/13 11:01:18 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\TuneUp Software
[2011/12/31 11:26:14 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Eddie\Application Data\Ulead Systems
[2013/01/07 10:00:22 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\AVG

========== Purity Check ==========



< End of report >


Extras.txt:

OTL Extras logfile created on: 1/24/2013 6:04:53 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Eddie\Desktop
Windows XP Professional Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1014.07 Mb Total Physical Memory | 281.20 Mb Available Physical Memory | 27.73% Memory free
2.38 Gb Paging File | 1.78 Gb Available in Paging File | 74.47% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 74.50 Gb Total Space | 56.46 Gb Free Space | 75.79% Space Free | Partition Type: NTFS

Computer Name: BAILIFF-AB9682E | User Name: Eddie | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.url [@ = InternetShortcut] -- rundll32.exe ieframe.dll,OpenURL %l

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = htmlfile] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
InternetShortcut [open] -- rundll32.exe ieframe.dll,OpenURL %l
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [AddToPlaylistVLC] -- "C:\Program Files\Easy Media Player\emp.exe" --started-from-file --playlist-enqueue "%1" ()
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Directory [PlayWithVLC] -- "C:\Program Files\Easy Media Player\emp.exe" --started-from-file --no-playlist-enqueue "%1" ()
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DoNotAllowExceptions" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019 -- (Microsoft Corporation)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:mad:xpsp3res.dll,-20000 -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:mad:xpsp2res.dll,-22019 -- (Microsoft Corporation)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:mad:xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\FinalMediaPlayer\FMPCheckForUpdates.exe" = C:\Program Files\FinalMediaPlayer\FMPCheckForUpdates.exe:*:Enabled:Final Media Player Update Checker -- (Bitberry Software)
"C:\Program Files\File Type Assistant\tsassist.exe" = C:\Program Files\File Type Assistant\tsassist.exe:*:Enabled:programUpdateCheck -- (Trusted Software ApS)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{8A708DD8-A5E6-11D4-A706-000629E95E20}" = Intel(R) Graphics Media Accelerator Driver
"{90110409-6000-11D3-8CFE-0150048383C9}" = Microsoft Office Professional Edition 2003
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{98EABC7F-B1A1-43A5-B505-5B4EC3908DCD}" = Microsoft Security Client
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{AC76BA86-7AD7-1033-7B44-AA1000000001}" = Adobe Reader X (10.1.5)
"{AF19F291-F22F-4798-9662-525305AE9E48}" = WordPerfect Office 12
"{B81023A5-71ED-46EB-BE3B-9F974D1155F1}" = HP Software Update
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F101C58C-15CC-42B3-83D1-536CFB960634}" = Ulead PhotoImpact 8
"{F901CA6D-A074-42D3-A11D-33AAE6FFD0C1}" = HP Deskjet 3740
"{FE23D063-934D-4829-A0D8-00634CE79B4A}" = Adobe AIR
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"CCleaner" = CCleaner
"FinalMediaPlayer_is1" = Final Media Player 2012
"ie8" = Windows Internet Explorer 8
"InstallShield_{F101C58C-15CC-42B3-83D1-536CFB960634}" = Ulead PhotoImpact 8
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Microsoft Security Client" = Microsoft Security Essentials
"Mozilla Firefox 18.0.1 (x86 en-US)" = Mozilla Firefox 18.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"Nero PhotoShow Express" = Nero PhotoShow Express
"NeroMultiInstaller!UninstallKey" = Nero Suite
"Trusted Software Assistant_is1" = File Type Assistant
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 12/21/2012 10:23:54 PM | Computer Name = BAILIFF-AB9682E | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 12/26/2012 11:10:23 AM | Computer Name = BAILIFF-AB9682E | Source = Application Error | ID = 1000
Description = Faulting application iedit.exe, version 8.0.0.0, faulting module msvcrt.dll,
version 7.0.2600.5512, fault address 0x00037c89.

Error - 1/2/2013 3:08:17 PM | Computer Name = BAILIFF-AB9682E | Source = .NET Runtime Optimization Service | ID = 1101
Description = .NET Runtime Optimization Service (clr_optimization_v4.0.30319_32)
- Failed to compile: PresentationFramework, Version=3.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
. Error code = 0x80070020

Error - 1/2/2013 3:54:39 PM | Computer Name = BAILIFF-AB9682E | Source = .NET Runtime Optimization Service | ID = 1103
Description = .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32)
- Tried to start a service that wasn't the latest version of CLR Optimization service.
Will shutdown

Error - 1/3/2013 8:25:51 PM | Computer Name = BAILIFF-AB9682E | Source = Application Hang | ID = 1002
Description = Hanging application iexplore.exe, version 8.0.6001.18702, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/4/2013 11:05:42 AM | Computer Name = BAILIFF-AB9682E | Source = Application Hang | ID = 1002
Description = Hanging application speeditupfree.exe, version 7.8.5.0, hang module
hungapp, version 0.0.0.0, hang address 0x00000000.

Error - 1/7/2013 2:16:10 PM | Computer Name = BAILIFF-AB9682E | Source = Microsoft Office 11 | ID = 1000
Description = Faulting application outlook.exe, version 11.0.8169.0, stamp 465f28e3,
faulting module outllib.dll, version 11.0.8169.0, stamp 465f2870, debug? 0, fault
address 0x001b8f2c.

Error - 1/11/2013 2:03:29 PM | Computer Name = BAILIFF-AB9682E | Source = .NET Runtime Optimization Service | ID = 1103
Description = .NET Runtime Optimization Service (clr_optimization_v2.0.50727_32)
- Tried to start a service that wasn't the latest version of CLR Optimization service.
Will shutdown

Error - 1/19/2013 4:06:12 PM | Computer Name = BAILIFF-AB9682E | Source = Application Error | ID = 1000
Description = Faulting application sdcleaner.exe, version 2.0.12.110, faulting module
, version 0.0.0.0, fault address 0x00000000.

Error - 1/23/2013 6:45:56 PM | Computer Name = BAILIFF-AB9682E | Source = MPSampleSubmission | ID = 5000
Description = EventType mptelemetry, P1 0x80070003, P2 moac, P3 cachereset, P4 4.1.522.0,
P5 unspecified, P6 unspecified, P7 unspecified, P8 NIL, P9 NIL, P10 NIL.

[ System Events ]
Error - 1/22/2013 7:48:52 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7006
Description = The ScRegSetValueExW call failed for FailureActions with the following
error: %%5

Error - 1/22/2013 7:48:52 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security
Center Service service to connect.

Error - 1/22/2013 7:48:52 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7000
Description = The Spybot-S&D 2 Security Center Service service failed to start due
to the following error: %%1053

Error - 1/23/2013 6:30:41 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security
Center Service service to connect.

Error - 1/23/2013 6:30:41 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7000
Description = The Spybot-S&D 2 Security Center Service service failed to start due
to the following error: %%1053

Error - 1/23/2013 6:38:43 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7000
Description = The Trend Micro RUBotted Service service failed to start due to the
following error: %%2

Error - 1/23/2013 6:38:43 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the Spybot-S&D 2 Security
Center Service service to connect.

Error - 1/23/2013 6:38:43 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7000
Description = The Spybot-S&D 2 Security Center Service service failed to start due
to the following error: %%1053

Error - 1/23/2013 7:20:37 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7000
Description = The Trend Micro RUBotted Service service failed to start due to the
following error: %%2

Error - 1/24/2013 6:52:49 PM | Computer Name = BAILIFF-AB9682E | Source = Service Control Manager | ID = 7000
Description = The Trend Micro RUBotted Service service failed to start due to the
following error: %%2


< End of report >
 
I had removed the Trend Micro RUBotted package and Spybot S&D when installing MSSE. When this is finished, I would like a recommendation of what spyware, malware, etc. software to leave on it running. I know that some of them don't play well together. Their primary use is reading email and light web surfing (no porn or risky sites). I suspect that the source of their infection was an infected email attachment. They use Outlook 2003. I don't know if MSSE scans email and attachments, and of course the newest can always leak through. They do receive a few emails from overseas and I will warn them to avoid opening attachments from there without forwarding them to me to read on my Android tablet (yes, I know they are vulnerable too) first. Is there a good email scanner that is free?

I hope that I can wrap this up tomorrow or Saturday, as Sunday is very busy for them and me both, and beginning Moday I become a zombie for two weeks, teaching for 16 hours straight each weekday. I'm too old for that now.

Thanks for your diligent help!
 
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