USB devices stop working on Windows startup

By geno2k3 · 4 replies
Sep 23, 2010
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  1. When i start the computer i see that the USB devices are receiving power. As soon as the windows logo / loading screen pops up the USB devices die. I get to the user login screen but i cannot do anything because my computer only has usb ports for my mouse/keyboard.

    I do not want to reformat my hard drive due to having many family pictures stored on the computer.

    What went wrong?

    How can i fix it?

    Thanks
     
  2. captaincranky

    captaincranky TechSpot Addict Posts: 13,029   +2,558

    What kind of "the computer" is this....?
     
  3. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    As captain requested, pls tell us your specs

    And a couple other points
    1) See [post=766270]How to recover your folders/files when Windows won’t boot[/post] should you want to first backup your data before troubleshooting.

    2) Have you tried booting into Safe Mode? Do you have the same problem?
     
  4. geno2k3

    geno2k3 TS Rookie Topic Starter Posts: 46

    Im running windows xp professional home edition.
     
  5. LookinAround

    LookinAround Ex Tech Spotter Posts: 6,491   +184

    1) You should also tell us the make/model of your computer

    2) Does the problem also occur when you boot into Safe mode? or just Normal Mode?

    3) If Safe Mode works or if you have a PS/2 port available? then you could try See [post=751005]How to Reinstall Your USB Controllers and Motherboard Chipset Drivers[/post]

    4) If all else fails, you could also try an XP REPAIR install
     

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