User profiles deleted on start up

By apex1
Jan 2, 2012
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  1. Hey guys every time i restart my laptop it wipes all the user profiles, leaves one and wipes all the custom settings on that profile. I have no idea and any help would be greatly appreciated

    Thanks again
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    This might be caused by a virus or other malware infection, a corrupt hard drive or Windows itself is corrupt... Can you do a destructive laptop restore? This is a way that the laptop is put back just like it was when you turned it on when you first bought it
     

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