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Video contorller showing yellow question mark

By k.s.sarat
Mar 15, 2008
  1. my video contorller showing yellow question mark. when i try to install the drivers from the motherboard cd it shows operation coould not completed and check log for details.Please help me out to find the drivers for it.
    My computer details :

    Operating System

    Windows XP Professional Service Pack 2 (build 2600)

    System Model

    Acer APSLe-M
    System Serial Number: AWPLE010174228185LE
    Enclosure Type: Desktop
    Processor a
    2.00 gigahertz AMD Athlon XP
    128 kilobyte primary memory cache
    256 kilobyte secondary memory cache

    Main Circuit Board b

    Board: Acer MK77M II for Acer
    Bus Clock: 133 megahertz
    BIOS: Phoenix/Award Technologies, LTD 6.00 PG 03/25/2004

    39.99 Gigabytes Usable Hard Drive Capacity
    15.49 Gigabytes Hard Drive Free Space

    TSSTcorp CD/DVDW SH-W162C [CD-ROM drive]
    3.5" format removeable media [Floppy drive]

    ST340015A [Hard drive] (40.02 GB) -- drive 0, s/n 5LACRL32, rev 3.01, SMART Status: Healthy

    Memory Modules c,d

    504 Megabytes Installed Memory

    Slot 'A0' has 256 MB
    Slot 'A1' has 256 MB
    Slot 'A2' is Empty

    Local Drive Volumes

    c: (NTFS on drive 0) 10.00 GB 7.96 GB free
    d: (FAT32 on drive 0) 9.99 GB 3.03 GB free
    e: (FAT32 on drive 0) 9.99 GB 1.28 GB free
    f: (FAT32 on drive 0) 10.01 GB 3.23 GB free


    Standard floppy disk controller
    Primary IDE Channel [Controller]
    Secondary IDE Channel [Controller]
    VIA Bus Master IDE Controller

    Bus Adapters

    VIA Rev 5 or later USB Universal Host Controller (3x)
    VIA USB 2.0 Enhanced Host Controller


    MPU-401 Compatible MIDI Device
    Realtek AC'97 Audio for VIA (R) Audio Controller
    Standard Game Port


    Nokia GSM Phone USB Modem
    Realtek RTL8139 Family PCI Fast Ethernet NIC
    Dhcp Server: none responded
    Physical Address: 00:01:80:53:A8:5B
    Networking Dns Servers:

    Other Devices

    HID-compliant consumer control device
    HID-compliant device (3x)
    USB Human Interface Device (3x)
    HID Keyboard Device
    HID-compliant mouse
    USB Composite Device
    USB Root Hub (4x)
    Nokia GSM Phone USB Phone Parent
    Nokia N73 USB Generic
    Nokia N73 USB OBEX (2x)
  2. Matthew

    Matthew TechSpot Staff Posts: 5,312   +100

    That serial number yielded no results when I searched for it on Acer's US site. Given your name - perhaps you're not in the US, I don't know.

    If your motherboard is an AOpen MK77M II, download these drivers, boot into Safe Mode and try to install them from there.

    You can also just try to install the drivers from the CD in Safe Mode.
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