Inactive Viru inteferring with java, "unable to load java" message

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hitstress

Posts: 11   +0
I think a virus is interrupting java. I need major help because my kids can't access school lessons because java wont expand. I badly need to resolve this. Please help me. Thank you in advance!

Java webstart launcher

java attempts to load, the java logo pops up, about 2 seconds later, I get an error message that states "unable to launch the application"

Name: blackboard collaborate
publisher: blackboard collaborate
from: http:// na-downloads.elluminate.com

When I click details the error details are: "unable to load resource:
http://na-downloads.elluminate.com/web/download/12.0/command-engine-12.0.jar

The launch file for java error message is below:

<?xml version="1.0" encoding="utf-8"?>
<!-- JNLP File for Gemini Client application -->
<jnlp
spec="1.5+"
xmlns:jfx="http://javafx.com"
codebase="http://na-downloads.elluminate.com/web/download/12.0">
<information>
<title>Blackboard Collaborate</title>
<vendor>Blackboard Collaborate</vendor>
<description>Blackboard Collaborate Virtual Classroom</description>
<icon href="gemini.png"/>
</information>
<security>
<all-permissions/>
</security>
<update check="always" policy="always"/>


<resources os="Mac\ OS\ X">
<j2se version="1.5" java-vm-args="-Xincgc " initial-heap-size="128m" max-heap-size="128m"/>
<j2se version="1.6" java-vm-args="-Xincgc " initial-heap-size="128m" max-heap-size="128m"/>
<j2se version="1.7+" initial-heap-size="128m" max-heap-size="512m"/>
</resources>
<resources os="Mac\ OS\ X" arch="ppc">
<jfx:javafx-runtime version="2.1+" href="http://javadl.sun.com/webapps/download/GetFile/javafx-latest/windows-i586/javafx2.jnlp"/>
<nativelib href="audio-client-macosx-ppc.jar" />
<nativelib href="video-client-macosx-ppc.jar" />
<nativelib href="classroom-browser-macosx-ppc.jar" />
<nativelib href="audio-client-ecelp-macosx-ppc.jar" />
<nativelib href="classroom-util-platform-macosx-ppc.jar" />
<nativelib href="classroom-gui-macosx-ppc.jar" />
<nativelib href="appshare-client-macosx-ppc.jar" />
</resources>
<resources os="Mac\ OS\ X" arch="i386">
<jfx:javafx-runtime version="2.1+" href="http://javadl.sun.com/webapps/download/GetFile/javafx-latest/windows-i586/javafx2.jnlp"/>
<nativelib href="appshare-client-macosx-x86.jar" />
<nativelib href="audio-client-macosx-x86.jar" />
<nativelib href="audio-client-ecelp-macosx-x86.jar" />
<nativelib href="video-client-macosx-x86.jar" />
<nativelib href="classroom-browser-macosx-x86.jar" />
<nativelib href="audio-client-webrtc-macosx-x86.jar" />
<nativelib href="classroom-gui-macosx-x86.jar" />
<nativelib href="classroom-util-platform-macosx-x86.jar" />
</resources>
<resources os="Mac\ OS\ X" arch="x86_64">
<jfx:javafx-runtime version="2.1+" href="http://javadl.sun.com/webapps/download/GetFile/javafx-latest/windows-i586/javafx2.jnlp"/>
<nativelib href="audio-client-macosx-x86_64.jar" />
<nativelib href="classroom-browser-macosx-x86_64.jar" />
<nativelib href="classroom-util-platform-macosx-x86_64.jar" />
<nativelib href="audio-client-webrtc-macosx-x86_64.jar" />
<nativelib href="classroom-gui-macosx-x86_64.jar" />
<nativelib href="video-client-macosx-x86_64.jar" />
<nativelib href="audio-client-ecelp-macosx-x86_64.jar" />
<nativelib href="appshare-client-macosx-x86_64.jar" />
</resources>


<resources os="Windows">
<j2se version="1.5+" java-vm-args="-Xincgc " initial-heap-size="128m" max-heap-size="128m"/>
</resources>
<resources os="Windows" arch="x86">
<nativelib href="video-client-windows-x86.jar" />
<nativelib href="audio-client-windows-x86.jar" />
<nativelib href="audio-client-ecelp-windows-x86.jar" />
<nativelib href="classroom-util-platform-windows-x86.jar" />
<nativelib href="appshare-client-windows-x86.jar" />
<nativelib href="audio-client-webrtc-windows-x86.jar" />
<nativelib href="classroom-gui-windows-x86.jar" />
</resources>
<resources os="Windows" arch="x86_64 amd64">
<nativelib href="audio-client-webrtc-windows-x86_64.jar" />
<nativelib href="classroom-util-platform-windows-x86_64.jar" />
<nativelib href="audio-client-windows-x86_64.jar" />
<nativelib href="video-client-windows-x86_64.jar" />
<nativelib href="audio-client-ecelp-windows-x86_64.jar" />
<nativelib href="classroom-gui-windows-x86_64.jar" />
<nativelib href="appshare-client-windows-x86_64.jar" />
</resources>


<resources os="SunOS" arch="sparc">
<j2se version="1.5+" java-vm-args="-Xincgc " initial-heap-size="128m" max-heap-size="128m"/>
<nativelib href="appshare-client-solaris-sparc.jar" />
<nativelib href="audio-client-ecelp-solaris-sparc.jar" />
<nativelib href="classroom-gui-solaris-sparc.jar" />
</resources>


<resources os="Linux">
<j2se version="1.5+" java-vm-args="-Xincgc " initial-heap-size="128m" max-heap-size="128m"/>
</resources>
<resources os="Linux" arch="i386 x86">
<nativelib href="classroom-gui-linux-x86.jar" />
<nativelib href="audio-client-ecelp-linux-x86.jar" />
<nativelib href="appshare-client-linux-x86.jar" />
<nativelib href="video-client-linux-x86.jar" />
</resources>
<resources os="Linux" arch="x86_64 amd64">
<nativelib href="audio-client-ecelp-linux-x86_64.jar" />
<nativelib href="appshare-client-linux-x86_64.jar" />
<nativelib href="video-client-linux-x86_64.jar" />
<nativelib href="classroom-gui-linux-x86_64.jar" />
</resources>
<resources locale="ar">
<jar href="lang-ar-12.0.jar"/>
</resources>
<resources locale="bg">
<jar href="lang-bg-12.0.jar"/>
</resources>
<resources locale="de">
<jar href="lang-de-12.0.jar"/>
</resources>
<resources locale="es">
<jar href="lang-es-12.0.jar"/>
</resources>
<resources locale="fr">
<jar href="lang-fr-12.0.jar"/>
</resources>
<resources locale="iw">
<jar href="lang-iw-12.0.jar"/>
</resources>
<resources locale="ja">
<jar href="lang-ja-12.0.jar"/>
</resources>
<resources locale="pl">
<jar href="lang-pl-12.0.jar"/>
</resources>
<resources locale="pt_BR">
<jar href="lang-pt_BR-12.0.jar"/>
</resources>
<resources locale="ru">
<jar href="lang-ru-12.0.jar"/>
</resources>
<resources locale="tr">
<jar href="lang-tr-12.0.jar"/>
</resources>
<resources locale="zh_CN">
<jar href="lang-zh_CN-12.0.jar"/>
</resources>


<resources>
<property name="sun.jnu.encoding" value="UTF-8"/>
<property name="apple.laf.useScreenMenuBar" value="true"/>
<property name="apple.awt.window.position.forceSafeProgrammaticPositioning" value="false"/>
<property name="jnlp.packEnabled" value="true"/>
<j2se version="1.5+" initial-heap-size="128m" max-heap-size="128m"/>
<jar href="guice-2.0-no_aop.jar"/>
<jar href="classroom-full-12.0.jar" main="true"/>
<jar href="classroom-app-12.0.jar"/>
<jar href="classroom-capture-12.0.jar"/>
<jar href="classroom-mrf-12.0.jar"/>
<jar href="classroom-util-12.0.jar"/>
<jar href="classroom-core-12.0.jar"/>
<jar href="classroom-gui-12.0.jar"/>
<jar href="extra-12.0.jar"/>
<jar href="jinx-core-12.0.jar"/>
<jar href="classroom-feature-12.0.jar"/>
<jar href="classroom-session-12.0.jar"/>
<jar href="classroom-mlf-12.0.jar"/>
<jar href="classroom-imps-12.0.jar"/>
<jar href="classroom-location-12.0.jar"/>
<jar href="classroom-swing-12.0.jar"/>
<jar href="wsfix-12.0.jar"/>
<jar href="view-client-12.0.jar"/>
<jar href="view-core-12.0.jar"/>
<jar href="jinx-client-12.0.jar"/>
<jar href="video-client-12.0.jar"/>
<jar href="video-core-12.0.jar"/>
<jar href="command-engine-12.0.jar"/>
<jar href="online-client-12.0.jar"/>
<jar href="recorder-client-12.0.jar"/>
<jar href="recorder-core-12.0.jar"/>
<jar href="chair-client-12.0.jar"/>
<jar href="chair-core-12.0.jar"/>
<jar href="chat-client-12.0.jar"/>
<jar href="chat-core-12.0.jar"/>
<jar href="polling-client-12.0.jar"/>
<jar href="polling-core-12.0.jar"/>
<jar href="starttime-client-12.0.jar"/>
<jar href="starttime-core-12.0.jar"/>
<jar href="profile-client-12.0.jar"/>
<jar href="profile-core-12.0.jar"/>
<jar href="jdom-1.0.jar"/>
<jar href="player-client-12.0.jar"/>
<jar href="hand-client-12.0.jar"/>
<jar href="hand-core-12.0.jar"/>
<jar href="notes-client-12.0.jar"/>
<jar href="notes-core-12.0.jar"/>
<jar href="participant-client-12.0.jar"/>
<jar href="participant-core-12.0.jar"/>
<jar href="calculator-client-12.0.jar"/>
<jar href="calculator-core-12.0.jar"/>
<jar href="transfer-client-12.0.jar"/>
<jar href="transfer-core-12.0.jar"/>
<jar href="timer-client-12.0.jar"/>
<jar href="timer-core-12.0.jar"/>
<jar href="whiteboard-client-12.0.jar"/>
<jar href="whiteboard-core-12.0.jar"/>
<jar href="whiteboard-palette-12.0.jar"/>
<jar href="itext-0.40.jar"/>
<jar href="breakout-client-12.0.jar"/>
<jar href="breakout-core-12.0.jar"/>
<jar href="activity-client-12.0.jar"/>
<jar href="activity-core-12.0.jar"/>
<jar href="telephony-client-12.0.jar"/>
<jar href="telephony-core-12.0.jar"/>
<jar href="audio-client-12.0.jar"/>
<jar href="audio-core-12.0.jar"/>
<jar href="appshare-client-12.0.jar"/>
<jar href="appshare-core-12.0.jar"/>
<jar href="caption-client-12.0.jar"/>
<jar href="caption-core-12.0.jar"/>
<jar href="web-client-12.0.jar"/>
<jar href="classroom-browser-12.0.jar"/>
<jar href="javafx-browser-1.0.jar"/>
<jar href="web-core-12.0.jar"/>
<jar href="multimedia-client-12.0.jar"/>
<jar href="multimedia-core-12.0.jar"/>
<jar href="agenda-client-12.0.jar"/>
<jar href="agenda-core-12.0.jar"/>
<jar href="invite-client-12.0.jar"/>
<jar href="invite-core-12.0.jar"/>
<jar href="quiz-client-12.0.jar"/>
<jar href="quiz-core-12.0.jar"/>

</resources>

<application-desc main-class="com.elluminate.classroom.client.branding.full.Main">
<argument>-session</argument>
<argument>player</argument>
<argument>-play</argument>
<argument>https://sas.elluminate.com/site/ext...d=5CAC2A1AA5DB7D07CF691D9AB1279119</argument>

</application-desc>
</jnlp>
 
If you think you're infected....

Please, complete all steps listed here: https://www.techspot.com/community/...lware-removal-preliminary-instructions.58138/
Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
Attached logs won't be reviewed.

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
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  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
 
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