Inactive Virus blocking access to internet

I've tried several programs mentioned in Techspot threads, but none of them cure my problem. One program did find several items, which the program fixed, but not the one blocking internet.

Thank you in advance for your help!

Malwarebytes Log:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org
Database version: v2013.11.30.08
Windows Vista Service Pack 1 x86 NTFS
Internet Explorer 7.0.6001.18000
Belinda :: BELINDA-PC [administrator]
12/2/2013 22:04:41
mbam-log-2013-12-02 (22-04-41).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 285302
Time elapsed: 9 minute(s), 31 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
---------------------------------------------------------------------------------------------------------------

DDS.log

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 7.0.6001.18226 BrowserJavaVersion: 10.10.2
Run by Belinda at 14:59:07 on 2013-11-15
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.2814.1926 [GMT -5:00]
.
AV: Norton 360 *Disabled/Outdated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton 360 *Disabled/Outdated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files\Norton 360\Engine\20.2.1.22\ccSvcHst.exe
C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
C:\Toshiba\IVP\ISM\pinger.exe
C:\PROGRA~1\REFERE~3\bar\1.bin\1pbarsvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\Toshiba\IVP\swupdate\swupdtmr.exe
C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
C:\Windows\system32\TODDSrv.exe
C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
.
============== Pseudo HJT Report ===============
.
uProxyServer = hxxp=localhost:7171
dURLSearchHooks: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - <orphaned>
dURLSearchHooks: <No Name>: {3a7f3254-eafa-4dbc-b4f3-0d40916f3352} -
BHO: HP Print Clips: {053F9267-DC04-4294-A72C-58F732D338C0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Norton Identity Protection: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - c:\program files\norton 360\engine\20.2.1.22\coieplg.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - c:\program files\norton 360\engine\20.2.1.22\ips\ipsbho.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.1303.0\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - c:\program files\windows live\toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\20.2.1.22\coieplg.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: MSN Toolbar: {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - c:\program files\msn\toolbar\3.0.1303.0\msneshellx.dll
TB: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - c:\program files\norton 360\engine\20.2.1.22\coieplg.dll
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
dRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil32_11_5_502_110_Plugin.exe -update plugin
StartupFolder: c:\users\belinda\appdata\roaming\micros~1\windows\startm~1\programs\startup\imvu.lnk - c:\users\belinda\appdata\roaming\imvuclient\IMVUQualityAgent.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre7\bin\jp2iexp.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - c:\users\belinda\appdata\roaming\microsoft\windows\start menu\programs\imvu\Run IMVU.lnk
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
.
INFO: HKLM has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\31.0.1650.57\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\belinda\appdata\roaming\mozilla\firefox\profiles\lec7d0d3.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - prefs.js: network.proxy.type - 0
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\google\update\1.3.21.165\npGoogleUpdate3.dll
FF - plugin: c:\program files\java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\program files\microsoft silverlight\3.0.40624.0\npctrlui.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npipcd3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npiPLATO_22.dll
FF - plugin: c:\program files\referenceboss_1p\bar\1.bin\NP1pStub.dll
FF - plugin: c:\program files\roblox\versions\version-6e655c3defe448aa\NPRobloxProxy.dll
FF - plugin: c:\program files\sony online entertainment\npsoe.dll
FF - plugin: c:\program files\sony online entertainment\npsoeact.dll
FF - plugin: c:\program files\virtools\3d life player\npvirtools.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\belinda\appdata\local\yahoo!\browserplus\2.4.17\plugins\npybrowserplus_2.4.17.dll
FF - plugin: c:\users\belinda\appdata\locallow\unity\webplayer\loader\npUnity3D32.dll
FF - plugin: c:\users\belinda\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - plugin: c:\windows\system32\macromed\flash\NPSWF32_11_5_502_110.dll
FF - plugin: c:\windows\system32\npDeployJava1.dll
FF - plugin: c:\windows\system32\npmproxy.dll
FF - ExtSQL: !HIDDEN! 2012-10-03 08:08; 1pffxtbr@ReferenceBoss_1p.com; c:\program files\referenceboss_1p\bar\1.bin
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\1402010.016\symds.sys [2013-1-3 368288]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\1402010.016\symefa.sys [2013-1-3 927904]
R1 ccSet_N360;Norton 360 Settings Manager;c:\windows\system32\drivers\n360\1402010.016\ccsetx86.sys [2013-1-3 134304]
R1 IDSVix86;IDSVix86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\ipsdefs\20130118.001\IDSvix86.sys [2013-1-4 386720]
R1 jswpslwf;JumpStart Wireless Filter Driver;c:\windows\system32\drivers\jswpslwf.sys [2008-7-17 20384]
R1 SYMTDIv;Symantec Vista Network Dispatch Driver;c:\windows\system32\drivers\n360\1402010.016\symtdiv.sys [2013-1-3 350368]
R2 ConfigFree Service;ConfigFree Service;c:\program files\toshiba\configfree\CFSvcs.exe [2008-4-17 40960]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes' anti-malware\mbamscheduler.exe [2013-11-13 418376]
R2 MBAMService;MBAMService;c:\program files\malwarebytes' anti-malware\mbamservice.exe [2013-11-13 701512]
R2 N360;Norton 360;c:\program files\norton 360\engine\20.2.1.22\ccsvchst.exe [2013-1-3 143928]
R2 ReferenceBoss_1pService;ReferenceBossService;c:\progra~1\refere~3\bar\1.bin\1pbarsvc.exe [2012-10-3 42504]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2008-11-19 1153368]
R2 TOSHIBA SMART Log Service;TOSHIBA SMART Log Service;c:\program files\toshiba\smartlogservice\TosIPCSrv.exe [2007-12-3 126976]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2012-10-14 106656]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2013-11-13 22856]
R3 O2MDRDR;O2MDRDR;c:\windows\system32\drivers\o2media.sys [2008-4-15 51160]
R3 QIOMem;Generic IO & Memory Access;c:\windows\system32\drivers\QIOMem.sys [2007-4-9 8192]
R3 SmartFaceVWatchSrv;SmartFaceVWatchSrv;c:\program files\toshiba\smartfacev\SmartFaceVWatchSrv.exe [2008-4-24 73728]
S1 BHDrvx86;BHDrvx86;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_20.1.1.2\definitions\bashdefs\20130111.001\BHDrvx86.sys [2012-12-31 995488]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\1402010.016\ironx86.sys [2013-1-3 175264]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-11-13 54632]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\jumpstart\jswpsapi.exe [2008-7-17 954368]
.
=============== Created Last 30 ================
.
2013-11-15 19:53:57 -------- d-----w- c:\users\belinda\appdata\local\Avg2013
2013-11-14 08:30:11 -------- d-----w- c:\users\belinda\appdata\roaming\FreeFixer
2013-11-14 08:30:11 -------- d-----w- c:\users\belinda\appdata\local\FreeFixer
2013-11-14 08:29:36 -------- d-----w- c:\program files\FreeFixer
2013-11-13 19:17:52 -------- d-sh--w- C:\$RECYCLE.BIN
2013-11-13 19:17:48 -------- d-----w- c:\users\belinda\appdata\local\temp
2013-11-13 19:04:36 98816 ----a-w- c:\windows\sed.exe
2013-11-13 19:04:36 256000 ----a-w- c:\windows\PEV.exe
2013-11-13 19:04:36 208896 ----a-w- c:\windows\MBR.exe
2013-11-13 19:00:04 691 ----a-w- c:\users\belinda\appdata\roaming\GetValue.vbs
2013-11-13 19:00:04 35 ----a-w- c:\users\belinda\appdata\roaming\SetValue.bat
2013-11-13 18:58:28 1088 ----a-w- c:\windows\system32\tmp.reg
2013-11-13 16:31:18 -------- d-----w- c:\users\belinda\appdata\roaming\Malwarebytes
2013-11-13 16:31:11 -------- d-----w- c:\programdata\Malwarebytes
2013-11-13 16:31:10 22856 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-11-13 16:31:10 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2013-11-01 19:16:01 -------- d-----w- c:\program files\Maxis
.
==================== Find3M ====================
.
.
============= FINISH: 15:00:38.49 ===============

Attach.log

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 7/17/2008 23:35:22
System Uptime: 11/15/2013 14:56:15 (1 hours ago)
.
Motherboard: TOSHIBA | | Satellite P305D
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-70 | Socket M2/S1G1 | 2000/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 185 GiB total, 105.609 GiB free.
D: is CDROM (CDFS)
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
2007 Microsoft Office Suite Service Pack 1 (SP1)
3DVIA player 5.0
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Shockwave Player 11.5
ALPS Touch Pad Driver
Apple Application Support
Atheros Driver Installation Program
Atheros Wi-Fi Protected Setup Library
ATI Catalyst Install Manager
Avatar: Path of Zuko
Bluetooth Stack for Windows by Toshiba
BufferChm
Camera Assistant Software for Toshiba
Catalyst Control Center - Branding
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CD/DVD Drive Acoustic Silencer
Conexant HD Audio
CustomerResearchQFolder
CyberLink PowerCinema for TOSHIBA
D1400
D1400_Help
DeviceDiscovery
DeviceManagementQFolder
dj_sf_ProductContext
dj_sf_software
dj_sf_software_req
DVD MovieFactory for TOSHIBA
eSupportQFolder
Facebook Plug-In
Fisher-Price Computer Cool School
Fisher-Price Scooby-Doo's Classroom
Free Realms
FreeFixer
GearDrvs
Google Chrome
Google Update Helper
HDAUDIO Soft Data Fax Modem with SmartCP
Highlight Viewer (Windows Live Toolbar)
HP Customer Participation Program 9.0
HP Deskjet Printer Driver Software 9.0
HP Imaging Device Functions 9.0
HP Photosmart Essential 2.01
HP Photosmart Essential2.01
HP Smart Web Printing
HP Solution Center 9.0
HP Update
HPProductAssistant
HPSSupply
iCarly - iDream in Toons
Java 7 Update 10
Java Auto Updater
Java(TM) 6 Update 6
Junk Mail filter update
Malwarebytes Anti-Malware version 1.75.0.1300
Map Button (Windows Live Toolbar)
MarketResearch
Marvell Miniport Driver
Memeo AutoBackup
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Enterprise 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office Groove MUI (English) 2007
Microsoft Office Groove Setup Metadata MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft XML Parser
Mozilla Firefox 20.0 (x86 en-US)
Mozilla Maintenance Service
MSN Toolbar
MSVCRT
MSXML 4.0 SP2 (KB941833)
MSXML 4.0 SP2 (KB954430)
NetWaiting
Norton 360
O2Micro Flash Memory Card Reader Driver (x86)
PanoStandAlone
Picasa 3
PLATO Web Learning Network Clients
PSSWCORE
QuickTime
ReferenceBoss Toolbar
ROBLOX Player
Security Update for 2007 Microsoft Office System (KB951550)
Security Update for 2007 Microsoft Office System (KB951944)
Security Update for 2007 Microsoft Office System (KB960003)
Security Update for Microsoft Office Excel 2007 (KB959997)
Security Update for Microsoft Office OneNote 2007 (KB950130)
Security Update for Microsoft Office PowerPoint 2007 (KB951338)
Security Update for Microsoft Office Publisher 2007 (KB950114)
Security Update for Microsoft Office system 2007 (KB954326)
Security Update for Microsoft Office system 2007 (KB956828)
Security Update for Microsoft Office Word 2007 (KB956358)
Security Update for Windows Media Encoder (KB954156)
Skins
Smart Menus (Windows Live Toolbar)
SOE Web Installer
SolutionCenter
Spybot - Search & Destroy
Status
The Game of Life - SpongeBob SquarePants Edition
The Sims Deluxe Edition
Toolbox
TOSHIBA Application Disc Creator
TOSHIBA Assist
TOSHIBA ConfigFree
TOSHIBA Disc Creator
TOSHIBA DVD PLAYER
TOSHIBA Extended Tiles for Windows Mobility Center
TOSHIBA Face Recognition
TOSHIBA Games
TOSHIBA Hardware Setup
TOSHIBA PowerCinema Helper
Toshiba Registration
TOSHIBA SD Memory Utilities
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
TOSHIBA Supervisor Password
TOSHIBA Value Added Package
TrayApp
Unity Web Player
UnloadSupport
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft Office Outlook 2007 (KB952142)
Update for Outlook 2007 Junk Email Filter (kb968503)
VideoToolkit01
WebReg
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Favorites for Windows Live Toolbar
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Toolbar Extension (Windows Live Toolbar)
Windows Live Upload Tool
Windows Live Writer
Windows Media Encoder 9 Series
WinZip 12.0
Wizard101
Yahoo! BrowserPlus
Yahoo! Messenger
.
==== End Of File ===========================
 
Welcome aboard

Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

===============================

redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

redtarget.gif
Please download MiniToolBox, save it to your desktop and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Devices (do NOT change any settings)
  • List Users, Partitions and Memory size
  • List Restore Points
Click Go and post the result.
 
Here are the results:

FARBAR Service Scanner

MiniToolBox by Farbar Version: 18-12-2013
Ran by Belinda (administrator) on 12-12-2013 at 21:53:56
Running from "C:\Users\Belinda\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
ProxyServer: http=localhost:7171

========================= FF Proxy Settings: ==============================

"network.proxy.type", 0
========================= Hosts content: =================================

127.0.0.1 localhost

========================= IP Configuration: ================================

Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller = Local Area Connection (Media disconnected)
Atheros AR5007EG Wireless Network Adapter = Wireless Network Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : Belinda-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5007EG Wireless Network Adapter
Physical Address. . . . . . . . . : 00-22-68-9F-DC-93
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 00-1E-68-8F-3F-9E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9E21697C-A4FA-4A55-B44F-BC8152AD3E2A}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.

Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
12 ...00 22 68 9f dc 93 ...... Atheros AR5007EG Wireless Network Adapter
10 ...00 1e 68 8f 3f 9e ...... Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller
1 ........................... Software Loopback Interface 1
11 ...00 00 00 00 00 00 00 e0 isatap.{9E21697C-A4FA-4A55-B44F-BC8152AD3E2A}
14 ...00 00 00 00 00 00 00 e0 Microsoft ISATAP Adapter #2
13 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (12/12/2013 09:38:50 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/07/2013 00:37:58 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/03/2013 06:12:27 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/03/2013 06:12:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/03/2013 06:12:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/03/2013 06:12:22 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/03/2013 04:44:28 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/03/2013 04:44:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/03/2013 04:44:24 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/03/2013 04:44:21 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003


System errors:
=============
Error: (12/03/2013 07:25:17 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.0.4 on the Network Card with network address 0022689FDC93.

Error: (12/03/2013 06:59:05 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.0.4 on the Network Card with network address 0022689FDC93.

Error: (12/03/2013 06:32:27 PM) (Source: Dhcp) (User: )
Description: Your computer has lost the lease to its IP address 192.168.0.4 on the Network Card with network address 0022689FDC93.

Error: (12/03/2013 06:12:26 PM) (Source: Service Control Manager) (User: )
Description: Symantec Iron Driver%%31

Error: (12/03/2013 06:12:22 PM) (Source: Service Control Manager) (User: )
Description: BHDrvx86
SymIRON

Error: (12/03/2013 06:12:22 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (12/03/2013 06:12:16 PM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (12/03/2013 04:44:30 PM) (Source: Service Control Manager) (User: )
Description: Symantec Iron Driver%%31

Error: (12/03/2013 04:44:22 PM) (Source: Service Control Manager) (User: )
Description: BHDrvx86
SymIRON

Error: (12/03/2013 04:44:22 PM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058


Microsoft Office Sessions:
=========================
Error: (01/28/2013 05:32:15 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 126 seconds with 60 seconds of active time. This session ended with a crash.

Error: (01/11/2013 04:22:22 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 177 seconds with 120 seconds of active time. This session ended with a crash.

Error: (01/10/2013 06:56:49 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 127 seconds with 0 seconds of active time. This session ended with a crash.

Error: (01/05/2013 03:33:08 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 17132 seconds with 2160 seconds of active time. This session ended with a crash.

Error: (11/05/2012 04:09:29 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 87824 seconds with 0 seconds of active time. This session ended with a crash.

Error: (11/20/2011 07:29:22 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 186 seconds with 120 seconds of active time. This session ended with a crash.

Error: (09/29/2011 02:16:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 9 seconds with 0 seconds of active time. This session ended with a crash.

Error: (09/29/2011 02:16:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 78 seconds with 60 seconds of active time. This session ended with a crash.

Error: (09/29/2011 02:06:57 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 33460 seconds with 60 seconds of active time. This session ended with a crash.

Error: (09/27/2011 05:19:29 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 13472 seconds with 660 seconds of active time. This session ended with a crash.


CodeIntegrity Errors:
===================================
Date: 2013-12-12 21:46:11.270
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-12-12 21:46:11.192
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-12-12 21:46:11.114
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-12-12 21:46:11.036
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.182
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.151
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.120
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.088
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:39.090
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:39.059
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.


========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 2813.6 MB
Available physical RAM: 1903.97 MB
Total Pagefile: 5851.76 MB
Available Pagefile: 4896.1 MB
Total Virtual: 2047.88 MB
Available Virtual: 1944.11 MB

========================= Partitions: =====================================

1 Drive c: (SQ004728V05) (Fixed) (Total:184.84 GB) (Free:106.46 GB) NTFS
2 Drive d: (The Sims Deluxe) (CDROM) (Total:0.58 GB) (Free:0 GB) CDFS
3 Drive e: () (Removable) (Total:14.89 GB) (Free:14.89 GB) FAT32

========================= Users: ========================================

User accounts for \\BELINDA-PC

Administrator Belinda Guest
ryan sydney

========================= Restore Points ==================================

30-01-2013 21:42:09 Scheduled Checkpoint
02-02-2013 00:53:11 Scheduled Checkpoint
03-02-2013 00:52:46 Scheduled Checkpoint
04-02-2013 11:37:22 Scheduled Checkpoint
05-02-2013 12:05:27 Scheduled Checkpoint
06-02-2013 22:34:31 Scheduled Checkpoint
07-02-2013 12:23:13 Scheduled Checkpoint
15-02-2013 15:02:07 Scheduled Checkpoint
16-03-2013 18:15:22 Scheduled Checkpoint
01-11-2013 19:18:44 Installed The Sims Deluxe Edition
01-11-2013 19:28:54 Installed The Sims Deluxe Edition
13-11-2013 16:04:01 Scheduled Checkpoint
13-11-2013 19:29:19 Removed Apple Software Update
13-11-2013 19:30:26 Removed Ask Toolbar.
13-11-2013 19:34:04 Removed AVG 2013
15-11-2013 19:41:06 Removed AVG 2013
03-12-2013 23:44:32 Scheduled Checkpoint
13-12-2013 02:39:08 Scheduled Checkpoint

**** End of log ****


MiniToolBox

Farbar Service Scanner Version: 05-12-2013
Ran by Belinda (administrator) on 12-12-2013 at 21:45:46
Running from "C:\Users\Belinda\Desktop"
Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
There is no connection to network.
Attempt to access Google IP returned error.
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Security Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys
[2008-09-24 19:08] - [2008-04-26 03:26] - 0891448 ____A (Microsoft Corporation) 82E266BEE5F0167E41C6ECFDD2A79C02

C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\mpssvc.dll
[2008-01-20 21:24] - [2008-01-20 21:24] - 0393216 ____A (Microsoft Corporation) D1639BA315B0D79DEC49A4B0E1FB929B

C:\Windows\system32\bfe.dll
[2008-01-20 21:23] - [2008-01-20 21:23] - 0328704 ____A (Microsoft Corporation) 8582E233C346AEFE759833E8A30DD697

C:\Windows\system32\Drivers\mpsdrv.sys => MD5 is legit
C:\Windows\system32\SDRSVC.dll => MD5 is legit
C:\Windows\system32\vssvc.exe
[2008-01-20 21:23] - [2008-01-20 21:23] - 1054720 ____A (Microsoft Corporation) D5FB73D19C46ADE183F968E13F186B23

C:\Windows\system32\wscsvc.dll
[2008-01-20 21:23] - [2008-01-20 21:23] - 0061440 ____A (Microsoft Corporation) 683DD16B590372F2C9661D277F35E49C

C:\Windows\system32\wbem\WMIsvc.dll
[2008-01-20 21:24] - [2008-01-20 21:24] - 0161792 ____A (Microsoft Corporation) 00B79A7C984678F24CF052E5BEB3A2F5

C:\Windows\system32\wuaueng.dll
[2008-11-22 09:45] - [2008-10-16 16:13] - 1809944 ____A (Microsoft Corporation) 84A03BFE004B06E93408618976DC9C14

C:\Windows\system32\qmgr.dll
[2008-01-20 21:25] - [2008-01-20 21:25] - 0758272 ____A (Microsoft Corporation) 02ED7B4DBC2A3232A389106DA7515C3D

C:\Windows\system32\es.dll
[2008-09-24 19:04] - [2008-04-18 00:48] - 0269312 ____A (Microsoft Corporation) 3CB3343D720168B575133A0A20DC2465

C:\Windows\system32\cryptsvc.dll
[2008-01-20 21:24] - [2008-01-20 21:24] - 0128000 ____A (Microsoft Corporation) 6DE363F9F99334514C46AEC02D3E3678


ATTENTION!=====> C:\Program Files\Windows Defender\MpSvc.dll FILE IS MISSING AND SHOULD BE RESTORED.

C:\Windows\system32\ipnathlp.dll => MD5 is legit
C:\Windows\system32\iphlpsvc.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll
[2009-04-14 22:53] - [2009-03-02 23:39] - 0551424 ____A (Microsoft Corporation) 301AE00E12408650BADDC04DBC832830



**** End of log ****
 
Please download Farbar Recovery Scan Tool and save it to your Desktop.

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.
  • Double-click to run it. When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
  • The first time the tool is run, it makes also another log (Addition.txt). Please copy and paste it to your reply.
 
FRST.Log

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 02-01-2014 01
Ran by Belinda (administrator) on BELINDA-PC on 22-12-2013 07:13:45
Running from C:\Users\Belinda\Desktop
Microsoft® Windows Vista™ Home Premium Service Pack 1 (X86) OS Language: English(US)
Internet Explorer Version 7
Boot Mode: Normal

==================== Processes (Whitelisted) ===================

(Microsoft Corporation) C:\Windows\Microsoft.NET\Framework\v3.0\WPF\PresentationFontCache.exe
(ATI Technologies Inc.) C:\Windows\System32\Ati2evxx.exe
(Microsoft Corporation) C:\Windows\System32\SLsvc.exe
(ATI Technologies Inc.) C:\Windows\System32\Ati2evxx.exe
(Microsoft Corporation) C:\Windows\System32\wlanext.exe
(TOSHIBA CORPORATION) C:\Program Files\Toshiba\ConfigFree\CFSvcs.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
(Symantec Corporation) C:\Program Files\Norton 360\Engine\20.2.1.22\ccsvchst.exe
(O2Micro International) C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe
() C:\Toshiba\IVP\ISM\pinger.exe
(COMPANYVERS_NAME) C:\Program Files\ReferenceBoss_1p\bar\1.bin\1pbarsvc.exe
(Microsoft Corp.) C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
() C:\Toshiba\IVP\swupdate\swupdtmr.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\TOSHIBA DVD PLAYER\TNaviSrv.exe
(TOSHIBA Corporation) C:\Windows\System32\TODDSrv.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\Power Saver\TosCoSrv.exe
(TOSHIBA CORPORATION) C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe
(TOSHIBA Corporation) C:\Program Files\Toshiba\SMARTLogService\TosIPCSrv.exe
(Ulead Systems, Inc.) C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
(Conexant Systems, Inc.) C:\Windows\System32\drivers\XAudio.exe
(Safer Networking Ltd.) C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
(Toshiba) C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe
(Malwarebytes Corporation) C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
(Sun Microsystems, Inc.) C:\Program Files\Common Files\Java\Java Update\jusched.exe
(Microsoft Corporation) C:\Windows\ehome\ehtray.exe
(Microsoft Corporation) C:\Windows\ehome\ehmsas.exe
(Yahoo! Inc.) C:\Program Files\Yahoo!\Messenger\Ymsgr_tray.exe
(Microsoft Corporation) C:\Windows\System32\wuauclt.exe

==================== Registry (Whitelisted) ==================

HKLM\...\Run: [SunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [252848 2012-07-03] (Sun Microsystems, Inc.)
HKCU\...\Run: [ehTray.exe] - C:\Windows\ehome\ehtray.exe [125952 2008-01-20] (Microsoft Corporation)
HKCU\...\Run: [Messenger (Yahoo!)] - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe [4351216 2009-05-26] (Yahoo! Inc.)
HKU\Default\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\Default\...\Run: [TOSCDSPD] - C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe [ 2008-01-29] ()
HKU\Default User\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\Default User\...\Run: [TOSCDSPD] - C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe [ 2008-01-29] ()
HKU\ryan\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\ryan\...\Run: [TOSCDSPD] - C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe [ 2008-01-29] ()
HKU\ryan\...\RunOnce: [FlashPlayerUpdate] - C:\Windows\System32\Macromed\Flash\FlashUtil32_11_4_402_265_ActiveX.exe [ 2012-09-17] (Adobe Systems Incorporated)
HKU\sydney\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\sydney\...\Run: [TOSCDSPD] - C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe [ 2008-01-29] ()
HKU\sydney\...\Run: [WMPNSCFG] - C:\Program Files\Windows Media Player\wmpnscfg.exe [ 2008-01-20] (Microsoft Corporation)
HKU\TEMP\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter
HKU\TEMP\...\Run: [TOSCDSPD] - C:\Program Files\Toshiba\TOSCDSPD\TOSCDSPD.exe [ 2008-01-29] ()
Startup: C:\Users\Belinda\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\IMVU.lnk
ShortcutTarget: IMVU.lnk -> C:\Users\Belinda\AppData\Roaming\IMVUClient\IMVUQualityAgent.exe (No File)

==================== Internet (Whitelisted) ====================

ProxyServer: http=localhost:7171
HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome
HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=home
SearchScopes: HKLM - DefaultScope {3d29c02b-bf3e-4d3b-8a7a-e0e7d0f6dbab} URL = http://search.mywebsearch.com/myweb...2416&st=sb&n=77fc21c0&searchfor={searchTerms}
SearchScopes: HKLM - {3d29c02b-bf3e-4d3b-8a7a-e0e7d0f6dbab} URL = http://search.mywebsearch.com/myweb...2416&st=sb&n=77fc21c0&searchfor={searchTerms}
SearchScopes: HKLM - {9E29CFEB-ACA0-4896-A3C3-1E1F7E3DA2CB} URL = http://www.google.com/search?q={sea...artIndex={startIndex?}&startPage={startPage};
SearchScopes: HKCU - DefaultScope {171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} URL = http://websearch.ask.com/redirect?c...pn_sauid=113AF015-22F8-42F7-ADAF-C55B2AF99487
SearchScopes: HKCU - {171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E} URL = http://websearch.ask.com/redirect?c...pn_sauid=113AF015-22F8-42F7-ADAF-C55B2AF99487
SearchScopes: HKCU - {28533217-6E23-49D3-82AD-F99B21C76775} URL = http://www.bing.com/search?FORM=IEFM1&q={searchTerms}&src={referrer:source?}
SearchScopes: HKCU - {3d29c02b-bf3e-4d3b-8a7a-e0e7d0f6dbab} URL = http://search.mywebsearch.com/myweb...2416&st=sb&n=77fc21c0&searchfor={searchTerms}
SearchScopes: HKCU - {AFBCB7E0-F91A-4951-9F31-58FEE57A25C4} URL = http://nortonsafe.search.ask.com/we...chn=retail&geo=US&ver=20&locale=en_US&tpr=111
SearchScopes: HKCU - {DECA3892-BA8F-44b8-A993-A466AD694AE4} URL = http://search.yahoo.com/search?fr=mcafee&p={searchTerms}
BHO: HP Print Clips - {053F9267-DC04-4294-A72C-58F732D338C0} - C:\Program Files\HP\Smart Web Printing\hpswp_framework.dll (Hewlett-Packard Co.)
BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton 360\Engine\20.2.1.22\coieplg.dll (Symantec Corporation)
BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton 360\Engine\20.2.1.22\ips\ipsbho.dll (Symantec Corporation)
BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll (Microsoft Corp.)
BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll (Microsoft Corporation)
BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\microsoft shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corporation)
BHO: MSN Toolbar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files\MSN\Toolbar\3.0.1303.0\msneshellx.dll (Microsoft Corp.)
BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
Toolbar: HKLM - &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
Toolbar: HKLM - MSN Toolbar - {1E61ED7C-7CB8-49d6-B9E9-AB4C880C8414} - C:\Program Files\MSN\Toolbar\3.0.1303.0\msneshellx.dll (Microsoft Corp.)
Toolbar: HKLM - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\20.2.1.22\coieplg.dll (Symantec Corporation)
Toolbar: HKCU - &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll (Microsoft Corporation)
Toolbar: HKCU - Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton 360\Engine\20.2.1.22\coieplg.dll (Symantec Corporation)
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll (Microsoft Corporation)
Handler: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)
Handler: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\Program Files\Windows Live\Messenger\msgrapp.14.0.8089.0726.dll (Microsoft Corporation)

FireFox:
========
FF ProfilePath: C:\Users\Belinda\AppData\Roaming\Mozilla\Firefox\Profiles\lec7d0d3.default
FF DefaultSearchEngine: Ask.com
FF SearchEngineOrder.1: Ask.com
FF SelectedSearchEngine: Secure Search
FF Keyword.URL: hxxp://search.yahoo.com/search?fr=mcafee&p=
FF NetworkProxy: "type", 0
FF Plugin: @adobe.com/FlashPlayer - C:\Windows\system32\Macromed\Flash\NPSWF32_11_5_502_110.dll ()
FF Plugin: @adobe.com/ShockwavePlayer - C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF Plugin: @google.com/npPicasa3,version=3.0.0 - C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF Plugin: @java.com/DTPlugin,version=10.10.2 - C:\Windows\system32\npDeployJava1.dll (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=10.10.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF Plugin: @messenger.yahoo.com/YahooMessengerStatePlugin;version=1.0.0.6 - C:\Program Files\Yahoo!\Shared\npYState.dll (Yahoo! Inc.)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - c:\Program Files\Microsoft Silverlight\3.0.40624.0\npctrl.dll ( Microsoft Corporation)
FF Plugin: @microsoft.com/OfficeLive,version=1.3 - C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
FF Plugin: @microsoft.com/WLPG,version=14.0.8081.0709 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF Plugin: @ReferenceBoss_1p.com/Plugin - C:\Program Files\ReferenceBoss_1p\bar\1.bin\NP1pStub.dll (MindSpark)
FF Plugin: @soe.sony.com/installer,version=1.0.3 - C:\Program Files\Sony Online Entertainment\npsoe.dll ()
FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.21.165\npGoogleUpdate3.dll (Google Inc.)
FF Plugin: @virtools.com/3DviaPlayer - C:\Program Files\Virtools\3D Life Player\npvirtools.dll (Dassault Systèmes)
FF Plugin HKCU: @facebook.com/FBPlugin,version=1.0.3 - C:\Users\Belinda\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll ( )
FF Plugin HKCU: @nsroblox.roblox.com/launcher - C:\Program Files\Roblox\Versions\version-6e655c3defe448aa\\NPRobloxProxy.dll ( Roblox Corporation)
FF Plugin HKCU: @unity3d.com/UnityPlayer,version=1.0 - C:\Users\Belinda\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF Plugin HKCU: @yahoo.com/BrowserPlus,version=2.4.17 - C:\Users\Belinda\AppData\Local\Yahoo!\BrowserPlus\2.4.17\Plugins\npybrowserplus_2.4.17.dll (Yahoo! Inc.)
FF SearchPlugin: C:\Users\Belinda\AppData\Roaming\Mozilla\Firefox\Profiles\lec7d0d3.default\searchplugins\askcom.xml
FF SearchPlugin: C:\Users\Belinda\AppData\Roaming\Mozilla\Firefox\Profiles\lec7d0d3.default\searchplugins\mywebsearch.xml
FF SearchPlugin: C:\Program Files\mozilla firefox\searchplugins\McSiteAdvisor.xml
FF Extension: ReferenceBoss - C:\Users\Belinda\AppData\Roaming\Mozilla\Firefox\Profiles\lec7d0d3.default\Extensions\1pffxtbr@ReferenceBoss_1p.com
FF Extension: PlaySushi TextLinks - C:\Users\Belinda\AppData\Roaming\Mozilla\Firefox\Profiles\lec7d0d3.default\Extensions\textlinks@playsushi.com
FF Extension: Google Toolbar for Firefox - C:\Users\Belinda\AppData\Roaming\Mozilla\Firefox\Profiles\lec7d0d3.default\Extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF HKLM\...\Firefox\Extensions: [m3ffxtbr@mywebsearch.com] - C:\Program Files\MyWebSearch\bar\1.bin
FF HKLM\...\Firefox\Extensions: [1pffxtbr@ReferenceBoss_1p.com] - C:\Program Files\ReferenceBoss_1p\bar\1.bin
FF Extension: ReferenceBoss - C:\Program Files\ReferenceBoss_1p\bar\1.bin
FF HKLM\...\Firefox\Extensions: [{BBDA0591-3099-440a-AA10-41764D9DB4DB}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\IPSFFPlgn\
FF Extension: Norton Vulnerability Protection - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\IPSFFPlgn\
FF HKLM\...\Firefox\Extensions: [{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}] - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\coFFPlgn\
FF Extension: Norton Toolbar - C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\coFFPlgn\

Chrome:
=======
CHR HomePage:
CHR RestoreOnStartup: "sync": {
"suppress_start"
CHR DefaultSearchKeyword: mcafee
CHR DefaultSearchProvider: McAfee
CHR DefaultSearchURL: http://search.yahoo.com/search?fr=mcafee&p={searchTerms}
CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\22.0.1229.79\PepperFlash\pepflashplayer.dll No File
CHR Plugin: (Shockwave Flash) - C:\Windows\system32\Macromed\Flash\NPSWF32.dll No File
CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer
CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\26.0.1410.43\ppGoogleNaClPluginChrome.dll ()
CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\26.0.1410.43\pdf.dll ()
CHR Plugin: (McAfee SiteAdvisor) - C:\Users\Belinda\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.50.146.2_0\McChPlg.dll No File
CHR Plugin: (McAfee SiteAdvisor) - C:\Program Files\McAfee\SiteAdvisor\npmcffplg32.dll No File
CHR Plugin: (iPCD3 Plugin) - C:\Program Files\Mozilla Firefox\plugins\npipcd3.dll (PLATO Learning, Inc.)
CHR Plugin: (iPLATO_22 Plugin) - C:\Program Files\Mozilla Firefox\plugins\npiPLATO_22.dll (PLATO Learning, Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.4) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.4) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin2.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.4) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin3.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.4) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin4.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.4) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin5.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.4) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin6.dll (Apple Inc.)
CHR Plugin: (QuickTime Plug-in 7.6.4) - C:\Program Files\Mozilla Firefox\plugins\npqtplugin7.dll (Apple Inc.)
CHR Plugin: (AVG SiteSafety plugin) - C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\12.2.6\\npsitesafety.dll No File
CHR Plugin: (Picasa) - C:\Program Files\Google\Picasa3\npPicasa3.dll (Google, Inc.)
CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.111\npGoogleUpdate3.dll No File
CHR Plugin: (Microsoft Office Live Plug-in for Firefox) - C:\Program Files\Microsoft\Office Live\npOLW.dll (Microsoft Corp.)
CHR Plugin: (My Web Search Plugin Stub) - C:\Program Files\MyWebSearch\bar\1.bin\NPMyWebS.dll No File
CHR Plugin: (3D Life Player) - C:\Program Files\Virtools\3D Life Player\npvirtools.dll (Dassault Systèmes)
CHR Plugin: (Windows Live\u00AE Photo Gallery) - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
CHR Plugin: (Unity Player) - C:\Users\Belinda\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
CHR Plugin: (Yahoo! BrowserPlus Plugin) - C:\Users\Belinda\AppData\Local\Yahoo!\BrowserPlus\2.4.17\Plugins\npybrowserplus_2.4.17.dll (Yahoo! Inc.)
CHR Plugin: (Facebook Plugin) - C:\Users\Belinda\AppData\Roaming\Facebook\npfbplugin_1_0_3.dll ( )
CHR Plugin: (Shockwave for Director) - C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
CHR Plugin: (Silverlight Plug-In) - c:\Program Files\Microsoft Silverlight\3.0.40624.0\npctrl.dll ( Microsoft Corporation)
CHR Extension: (Ask Toolbar) - C:\Users\Belinda\AppData\Local\Google\Chrome\User Data\Default\Extensions\aaaaojmikegpiepcfdkkjaplodkpfmlo\7.15.14.33467_0
CHR Extension: (SiteAdvisor) - C:\Users\Belinda\AppData\Local\Google\Chrome\User Data\Default\Extensions\fheoggkfdfchfphceeifdbepaooicaho\3.60.126.1_0
CHR Extension: (Norton Identity Protection) - C:\Users\Belinda\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.2.1.36_0
CHR HKLM\...\Chrome\Extension: [mkfokfffehpeedafpekjeddnmnjhmcmk] - C:\Program Files\Norton 360\Engine\20.2.1.22\Exts\Chrome.crx

========================== Services (Whitelisted) =================

R2 ConfigFree Service; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [40960 2008-04-17] (TOSHIBA CORPORATION)
S3 GameConsoleService; C:\Program Files\TOSHIBA Games\TOSHIBA Game Console\GameConsoleService.exe [250616 2009-05-22] (WildTangent, Inc.)
S3 jswpsapi; C:\Program Files\Jumpstart\jswpsapi.exe [954368 2008-04-16] (Atheros Communications, Inc.)
R2 MBAMScheduler; C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe [418376 2013-04-04] (Malwarebytes Corporation)
R2 MBAMService; C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe [701512 2013-04-04] (Malwarebytes Corporation)
R2 N360; C:\Program Files\Norton 360\Engine\20.2.1.22\diMaster.dll [535416 2012-12-05] (Symantec Corporation)
R2 o2flash; C:\Program Files\O2Micro Flash Memory Card Driver\o2flash.exe [65536 2007-02-12] (O2Micro International)
R2 pinger; C:\Toshiba\IVP\ISM\pinger.exe [136816 2007-01-25] ()
R2 ReferenceBoss_1pService; C:\Program Files\ReferenceBoss_1p\bar\1.bin\1pbarsvc.exe [42504 2012-10-03] (COMPANYVERS_NAME)
R2 SBSDWSCService; C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe [1153368 2009-01-26] (Safer Networking Ltd.)
R3 SmartFaceVWatchSrv; C:\Program Files\Toshiba\SmartFaceV\SmartFaceVWatchSrv.exe [73728 2008-04-24] (Toshiba)
R2 Swupdtmr; c:\Toshiba\IVP\swupdate\swupdtmr.exe [66928 2007-10-23] ()
R2 TOSHIBA SMART Log Service; C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [126976 2007-12-03] (TOSHIBA Corporation)
R2 UleadBurningHelper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [49152 2006-08-23] (Ulead Systems, Inc.)
S3 WinDefend; %ProgramFiles%\Windows Defender\mpsvc.dll [x]

==================== Drivers (Whitelisted) ====================

S1 BHDrvx86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\BASHDefs\20130111.001\BHDrvx86.sys [995488 2012-10-23] (Symantec Corporation)
R2 BUFADPT; C:\Windows\system32\BUFADPT.SYS [9600 2005-03-10] (BUFFALO INC.)
R1 ccSet_N360; C:\Windows\system32\drivers\N360\1402010.016\ccSetx86.sys [134304 2012-08-20] (Symantec Corporation)
R1 eeCtrl; C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys [376480 2012-12-22] (Symantec Corporation)
R3 EraserUtilRebootDrv; C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [106656 2012-10-19] (Symantec Corporation)
R1 IDSVix86; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\IPSDefs\20130118.001\IDSvix86.sys [386720 2012-10-19] (Symantec Corporation)
R3 MBAMProtector; C:\Windows\system32\drivers\mbam.sys [22856 2013-04-04] (Malwarebytes Corporation)
S3 NAVENG; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\VirusDefs\20130119.024\NAVENG.SYS [93296 2013-01-01] (Symantec Corporation)
S3 NAVEX15; C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.1.2\Definitions\VirusDefs\20130119.024\NAVEX15.SYS [1603824 2013-01-01] (Symantec Corporation)
R3 QIOMem; C:\Windows\System32\DRIVERS\QIOMem.sys [8192 2007-04-09] (TOSHIBA)
S3 SRTSP; C:\Windows\System32\Drivers\N360\1402010.016\SRTSP.SYS [586400 2012-10-08] (Symantec Corporation)
R1 SRTSPX; C:\Windows\system32\drivers\N360\1402010.016\SRTSPX.SYS [32888 2012-05-25] (Symantec Corporation)
R0 SymDS; C:\Windows\System32\drivers\N360\1402010.016\SYMDS.SYS [368288 2012-10-03] (Symantec Corporation)
R0 SymEFA; C:\Windows\System32\drivers\N360\1402010.016\SYMEFA.SYS [927904 2012-10-03] (Symantec Corporation)
R3 SymEvent; C:\Windows\system32\Drivers\SYMEVENT.SYS [142496 2012-10-13] (Symantec Corporation)
S1 SymIRON; C:\Windows\system32\drivers\N360\1402010.016\Ironx86.SYS [175264 2012-09-06] (Symantec Corporation)
R1 SYMTDIv; C:\Windows\System32\Drivers\N360\1402010.016\SYMTDIV.SYS [350368 2012-09-06] (Symantec Corporation)
R3 UVCFTR; C:\Windows\System32\Drivers\UVCFTR_S.SYS [18432 2007-12-17] (Chicony Electronics Co., Ltd.)
U5 AppMgmt; C:\Windows\system32\svchost.exe [21504 2008-01-20] (Microsoft Corporation)
S3 catchme; \??\C:\Users\Belinda\AppData\Local\Temp\catchme.sys [x]
S3 IpInIp; system32\DRIVERS\ipinip.sys [x]
S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [x]
S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [x]
S3 Tosrfcom; No ImagePath

==================== NetSvcs (Whitelisted) ===================


==================== One Month Created Files and Folders ========

2013-12-22 07:13 - 2014-01-02 20:12 - 01064581 _____ (Farbar) C:\Users\Belinda\Desktop\FRST.exe
2013-12-22 07:13 - 2013-12-22 07:13 - 00022597 _____ C:\Users\Belinda\Desktop\FRST.txt
2013-12-22 07:13 - 2013-12-22 07:13 - 00000000 ____D C:\FRST
2013-12-12 21:53 - 2013-12-12 21:54 - 00020301 _____ C:\Users\Belinda\Desktop\Result.txt
2013-12-12 21:45 - 2013-12-12 21:46 - 00003742 _____ C:\Users\Belinda\Desktop\FSS.txt
2013-12-12 21:44 - 2013-12-22 16:04 - 00760063 _____ (Farbar) C:\Users\Belinda\Desktop\MiniToolBox.exe
2013-12-12 21:44 - 2013-12-22 16:04 - 00708597 _____ (Farbar) C:\Users\Belinda\Desktop\FSS.exe

==================== One Month Modified Files and Folders =======

2014-01-02 20:12 - 2013-12-22 07:13 - 01064581 _____ (Farbar) C:\Users\Belinda\Desktop\FRST.exe
2013-12-22 16:04 - 2013-12-12 21:44 - 00760063 _____ (Farbar) C:\Users\Belinda\Desktop\MiniToolBox.exe
2013-12-22 16:04 - 2013-12-12 21:44 - 00708597 _____ (Farbar) C:\Users\Belinda\Desktop\FSS.exe
2013-12-22 07:13 - 2013-12-22 07:13 - 00022597 _____ C:\Users\Belinda\Desktop\FRST.txt
2013-12-22 07:13 - 2013-12-22 07:13 - 00000000 ____D C:\FRST
2013-12-22 07:13 - 2012-09-17 21:27 - 00000830 _____ C:\Windows\Tasks\Adobe Flash Player Updater.job
2013-12-22 07:07 - 2006-11-02 05:33 - 00713158 _____ C:\Windows\system32\PerfStringBackup.INI
2013-12-22 07:04 - 2008-06-24 05:44 - 01425634 _____ C:\Windows\WindowsUpdate.log
2013-12-22 07:03 - 2012-12-15 10:32 - 00001399 _____ C:\Windows\setupact.log
2013-12-22 07:03 - 2012-09-30 03:30 - 00000884 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job
2013-12-22 07:01 - 2006-11-02 08:01 - 00000006 ____H C:\Windows\Tasks\SA.DAT
2013-12-22 07:01 - 2006-11-02 07:47 - 00003616 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
2013-12-22 07:01 - 2006-11-02 07:47 - 00003616 ____H C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
2013-12-13 19:27 - 2006-11-02 08:01 - 00032584 _____ C:\Windows\Tasks\SCHEDLGU.TXT
2013-12-12 21:54 - 2013-12-12 21:53 - 00020301 _____ C:\Users\Belinda\Desktop\Result.txt
2013-12-12 21:53 - 2012-09-30 03:30 - 00000888 _____ C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job
2013-12-12 21:46 - 2013-12-12 21:45 - 00003742 _____ C:\Users\Belinda\Desktop\FSS.txt
2013-12-12 21:38 - 2008-12-22 09:03 - 00007620 _____ C:\Users\Belinda\AppData\Local\d3d9caps.dat

==================== Bamital & volsnap Check =================

C:\Windows\explorer.exe => MD5 is legit
C:\Windows\System32\winlogon.exe => MD5 is legit
C:\Windows\System32\wininit.exe => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\services.exe => MD5 is legit
C:\Windows\System32\User32.dll => MD5 is legit
C:\Windows\System32\userinit.exe => MD5 is legit
C:\Windows\System32\Drivers\volsnap.sys => MD5 is legit


LastRegBack: 2013-12-22 07:08

==================== End Of Log ============================
 
Addition.log

Additional scan result of Farbar Recovery Scan Tool (x86) Version: 02-01-2014 01
Ran by Belinda at 2013-12-22 07:14:20
Running from C:\Users\Belinda\Desktop
Boot Mode: Normal
==========================================================


==================== Security Center ========================

AV: Norton 360 (Disabled - Out of date) {63DF5164-9100-186D-2187-8DC619EFD8BF}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: Norton 360 (Disabled - Out of date) {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton 360 (Disabled) {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}

==================== Installed Programs ======================

2007 Microsoft Office Suite Service Pack 1 (SP1) (Version: - Microsoft) Hidden
3DVIA player 5.0 (Version: 5.0.0.10 - 3DVIA)
Adobe Flash Player 11 ActiveX (Version: 11.4.402.265 - Adobe Systems Incorporated)
Adobe Flash Player 11 Plugin (Version: 11.5.502.110 - Adobe Systems Incorporated)
Adobe Shockwave Player 11.5 (Version: 11.5 - Adobe Systems, Inc.)
ALPS Touch Pad Driver (Version: - )
Apple Application Support (Version: 1.0 - Apple Inc.)
Atheros Driver Installation Program (Version: 5.2 - Atheros)
Atheros Wi-Fi Protected Setup Library (Version: - Atheros)
ATI Catalyst Install Manager (Version: 3.0.664.0 - ATI Technologies, Inc.)
Avatar: Path of Zuko (Version: 32.0.0.0 - Nick Arcade)
Bluetooth Stack for Windows by Toshiba (Version: v6.10.07(T) - TOSHIBA CORPORATION)
BufferChm (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Camera Assistant Software for Toshiba (Version: 1.7.193.0508L - Chicony Electronics Co.,Ltd.)
Catalyst Control Center - Branding (Version: 1.00.0000 - ATI)
Catalyst Control Center Core Implementation (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Graphics Full Existing (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Graphics Full New (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Graphics Light (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Graphics Previews Vista (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Chinese Standard (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Chinese Traditional (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Czech (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Danish (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Dutch (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Finnish (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization French (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization German (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Greek (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Hungarian (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Italian (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Japanese (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Korean (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Norwegian (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Polish (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Portuguese (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Russian (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Spanish (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Swedish (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Thai (Version: 2008.0422.2139.36895 - ATI) Hidden
Catalyst Control Center Localization Turkish (Version: 2008.0422.2139.36895 - ATI) Hidden
CCC Help Chinese Standard (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Chinese Traditional (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Czech (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Danish (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Dutch (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help English (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Finnish (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help French (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help German (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Greek (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Hungarian (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Italian (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Japanese (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Korean (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Norwegian (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Polish (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Portuguese (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Russian (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Spanish (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Swedish (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Thai (Version: 2008.0422.2138.36895 - ATI) Hidden
CCC Help Turkish (Version: 2008.0422.2138.36895 - ATI) Hidden
ccc-core-static (Version: 2008.0422.2139.36895 - ATI) Hidden
ccc-utility (Version: 2008.0422.2139.36895 - ATI) Hidden
CD/DVD Drive Acoustic Silencer (Version: 2.02.01 - TOSHIBA)
Conexant HD Audio (Version: 4.36.7.0 - Conexant)
CustomerResearchQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
CyberLink PowerCinema for TOSHIBA (Version: 6.0.1616 - CyberLink Corp.)
CyberLink PowerCinema for TOSHIBA (Version: 6.0.1616 - CyberLink Corp.) Hidden
D1400 (Version: 90.0.235.000 - Hewlett-Packard) Hidden
D1400_Help (Version: 90.0.235.000 - Hewlett-Packard) Hidden
DeviceDiscovery (Version: 90.0.205.000 - Hewlett-Packard) Hidden
DeviceManagementQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
dj_sf_ProductContext (Version: 90.0.235.000 - Hewlett-Packard) Hidden
dj_sf_software (Version: 90.0.235.000 - Hewlett-Packard) Hidden
dj_sf_software_req (Version: 90.0.235.000 - Hewlett-Packard) Hidden
DVD MovieFactory for TOSHIBA (Version: 5.51 - Ulead Systems, Inc.)
eSupportQFolder (Version: 1.00.0000 - Hewlett-Packard) Hidden
Facebook Plug-In (Version: - Facebook, Inc.)
Fisher-Price Computer Cool School (Version: 1.00.0000 - Fisher-Price)
Fisher-Price Computer Cool School (Version: 1.00.0000 - Fisher-Price) Hidden
Fisher-Price Scooby-Doo's Classroom (Version: 1.00.0000 - Fisher-Price)
Fisher-Price Scooby-Doo's Classroom (Version: 1.00.0000 - Fisher-Price) Hidden
Free Realms (Version: - Sony Online Entertainment)
FreeFixer (Version: 1.07 - Kephyr)
GearDrvs (Version: 1.00.0000 - GEAR Software) Hidden
Google Chrome (Version: 31.0.1650.57 - Google Inc.)
Google Update Helper (Version: 1.3.21.165 - Google Inc.) Hidden
HDAUDIO Soft Data Fax Modem with SmartCP (Version: 7.73.00 - Conexant Systems)
Highlight Viewer (Windows Live Toolbar) (Version: 03.01.0146 - Microsoft Corporation) Hidden
HP Customer Participation Program 9.0 (Version: 9.0 - HP)
HP Deskjet Printer Driver Software 9.0 (Version: 9.0 - HP)
HP Imaging Device Functions 9.0 (Version: 9.0 - HP)
HP Photosmart Essential 2.01 (Version: 2.01 - HP)
HP Photosmart Essential2.01 (Version: 1.01.0000 - Hewlett-Packard) Hidden
HP Smart Web Printing (Version: 2.15.7.0 - Hewlett-Packard)
HP Solution Center 9.0 (Version: 9.0 - HP)
HP Update (Version: 4.000.006.003 - Hewlett-Packard)
HPProductAssistant (Version: 90.0.146.000 - Hewlett-Packard) Hidden
HPSSupply (Version: 2.2.0.0000 - Hewlett Packard Development Company L.P.)
iCarly - iDream in Toons (Version: 32.0.0.0 - Nick Arcade)
Java 7 Update 10 (Version: 7.0.100 - Oracle)
Java Auto Updater (Version: 2.1.9.0 - Sun Microsystems, Inc.) Hidden
Java(TM) 6 Update 6 (Version: 1.6.0.60 - Sun Microsystems, Inc.)
Junk Mail filter update (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300 - Malwarebytes Corporation)
Map Button (Windows Live Toolbar) (Version: 03.01.0146 - Microsoft Corporation) Hidden
MarketResearch (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Marvell Miniport Driver (Version: 10.57.4.3 - Marvell)
Memeo AutoBackup (Version: 3.00.3251 - Memeo Inc)
Memeo AutoBackup (Version: 3.00.3251 - Memeo Inc) Hidden
Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden
Microsoft Choice Guard (Version: 2.0.48.0 - Microsoft Corporation) Hidden
Microsoft Office Access MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Enterprise 2007 (Version: 12.0.6215.1000 - Microsoft Corporation)
Microsoft Office Enterprise 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Live Add-in 1.3 (Version: 2.0.2313.0 - Microsoft Corporation)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Outlook Connector (Version: 12.0.6423.1000 - Microsoft Corporation)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (English) 2007 (Version: 12.0.6213.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (French) 2007 (Version: 12.0.6213.1000 - Microsoft Corporation) Hidden
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.6213.1000 - Microsoft Corporation) Hidden
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014 - Microsoft Corporation) Hidden
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Office Word MUI (English) 2007 (Version: 12.0.6215.1000 - Microsoft Corporation) Hidden
Microsoft Search Enhancement Pack (Version: 1.2.123.0 - Microsoft Corporation) Hidden
Microsoft Silverlight (Version: 3.0.40624.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336 - Microsoft Corporation)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219 - Microsoft Corporation)
Microsoft XML Parser (Version: 8.20.8730.4 - Microsoft Corporation) Hidden
Mozilla Firefox 20.0 (x86 en-US) (Version: 20.0 - Mozilla)
Mozilla Maintenance Service (Version: 20.0 - Mozilla)
MSN Toolbar (Version: 3.0.1303.0 - Microsoft Corporation)
MSVCRT (Version: 14.0.1468.721 - Microsoft) Hidden
MSXML 4.0 SP2 (KB941833) (Version: 4.20.9849.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0 - Microsoft Corporation)
NetWaiting (Version: 2.5.53 - BVRP Software, Inc)
Norton 360 (Version: 20.2.1.22 - Symantec Corporation)
O2Micro Flash Memory Card Reader Driver (x86) (Version: 3.23 - O2Micro)
PanoStandAlone (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Picasa 3 (Version: 3.8 - Google, Inc.)
PLATO Web Learning Network Clients (Version: - )
PSSWCORE (Version: 2.01.0000 - Hewlett-Packard) Hidden
QuickTime (Version: 7.64.17.73 - Apple Inc.)
ReferenceBoss Toolbar (Version: - Mindspark Interactive Network)
ROBLOX Player (Version: - ROBLOX Corporation)
Skins (Version: 2008.0422.2139.36895 - ATI) Hidden
Smart Menus (Windows Live Toolbar) (Version: 03.01.0146 - Microsoft Corporation) Hidden
SOE Web Installer (Version: 1.0.3.171 - Sony Online Entertainment)
SolutionCenter (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Spybot - Search & Destroy (Version: 1.6.2 - Safer Networking Limited)
Status (Version: 90.0.146.000 - Hewlett-Packard) Hidden
The Game of Life - SpongeBob SquarePants Edition (Version: 32.0.0.0 - Nick Arcade)
The Sims Deluxe Edition (Version: - )
Toolbox (Version: 90.0.146.000 - Hewlett-Packard) Hidden
TOSHIBA Application Disc Creator (Version: 2.0.0.1b - TOSHIBA Corporation)
TOSHIBA Assist (Version: 2.01.05 - TOSHIBA)
TOSHIBA ConfigFree (Version: 7.2.13 - TOSHIBA Corporation)
TOSHIBA Disc Creator (Version: 2.0.1.3 - TOSHIBA Corporation)
TOSHIBA DVD PLAYER (Version: 1.30.12 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00 - TOSHIBA Corporation)
TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00 - TOSHIBA Corporation) Hidden
TOSHIBA Face Recognition (Version: 2.0.2.32 - TOSHIBA)
TOSHIBA Face Recognition (Version: 2.0.2.32 - TOSHIBA) Hidden
TOSHIBA Games (Version: 1.0.0.50 - WildTangent)
TOSHIBA Hardware Setup (Version: 3.00.01.00 - TOSHIBA)
TOSHIBA Hardware Setup (Version: 3.00.01.00 - TOSHIBA) Hidden
TOSHIBA PowerCinema Helper (Version: 1.00 - TOSHIBA Corporation)
Toshiba Registration (Version: 1.00.0000 - Datalode Inc.)
TOSHIBA SD Memory Utilities (Version: 1.8.1.2 - TOSHIBA)
TOSHIBA Software Upgrades (Version: 4.3 - TOSHIBA)
TOSHIBA Speech System Applications (Version: - )
TOSHIBA Speech System SR Engine(U.S.) Version1.0 (Version: - )
TOSHIBA Speech System TTS Engine(U.S.) Version1.0 (Version: - )
TOSHIBA Supervisor Password (Version: 3.00.01.00 - TOSHIBA)
TOSHIBA Supervisor Password (Version: 3.00.01.00 - TOSHIBA) Hidden
TOSHIBA Value Added Package (Version: 1.1.19 - TOSHIBA Corporation)
TOSHIBA Value Added Package (Version: 1.1.19 - TOSHIBA Corporation) Hidden
TrayApp (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Unity Web Player (Version: 2.6.1f3_31223 - Unity Technologies ApS)
UnloadSupport (Version: 9.0.0 - Hewlett-Packard) Hidden
Update for 2007 Microsoft Office System (KB967642) (Version: - Microsoft)
Update for Microsoft Office Outlook 2007 (KB952142) (Version: - Microsoft)
Update for Outlook 2007 Junk Email Filter (kb968503) (Version: - Microsoft)
VideoToolkit01 (Version: 90.0.146.000 - Hewlett-Packard) Hidden
WebReg (Version: 90.0.146.000 - Hewlett-Packard) Hidden
Windows Live Call (Version: 14.0.8064.0206 - Microsoft Corporation) Hidden
Windows Live Communications Platform (Version: 14.0.8098.930 - Microsoft Corporation) Hidden
Windows Live Essentials (Version: 14.0.8089.0726 - Microsoft Corporation)
Windows Live Essentials (Version: 14.0.8089.726 - Microsoft Corporation) Hidden
Windows Live Family Safety (Version: 14.0.8093.805 - Microsoft Corporation) Hidden
Windows Live Favorites for Windows Live Toolbar (Version: 03.01.0146 - Microsoft Corporation)
Windows Live Mail (Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Messenger (Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Live Movie Maker (Version: 14.0.8091.0730 - Microsoft Corporation) Hidden
Windows Live Photo Gallery (Version: 14.0.8081.709 - Microsoft Corporation) Hidden
Windows Live Sign-in Assistant (Version: 5.000.818.6 - Microsoft Corporation)
Windows Live Sync (Version: 14.0.8089.726 - Microsoft Corporation)
Windows Live Toolbar (Version: 14.0.8064.206 - Microsoft Corporation) Hidden
Windows Live Toolbar Extension (Windows Live Toolbar) (Version: 03.01.0146 - Microsoft Corporation) Hidden
Windows Live Upload Tool (Version: 14.0.8014.1029 - Microsoft Corporation)
Windows Live Writer (Version: 14.0.8089.0726 - Microsoft Corporation) Hidden
Windows Media Encoder 9 Series (Version: - )
Windows Media Encoder 9 Series (Version: 9.00.2980 - Microsoft Corporation) Hidden
WinZip 12.0 (Version: 12.0.8252 - WinZip Computing, S.L. )
Wizard101 (Version: 1.0.0 - KingsIsle Entertainment, Inc.)
Yahoo! BrowserPlus (Version: - Yahoo! Inc.)
Yahoo! Messenger (Version: - Yahoo! Inc.)

==================== Restore Points =========================

30-01-2013 21:42:09 Scheduled Checkpoint
02-02-2013 00:53:11 Scheduled Checkpoint
03-02-2013 00:52:46 Scheduled Checkpoint
04-02-2013 11:37:22 Scheduled Checkpoint
05-02-2013 12:05:27 Scheduled Checkpoint
06-02-2013 22:34:31 Scheduled Checkpoint
07-02-2013 12:23:13 Scheduled Checkpoint
15-02-2013 15:02:07 Scheduled Checkpoint
16-03-2013 18:15:22 Scheduled Checkpoint
01-11-2013 19:18:44 Installed The Sims Deluxe Edition
01-11-2013 19:28:54 Installed The Sims Deluxe Edition
13-11-2013 16:04:01 Scheduled Checkpoint
13-11-2013 19:29:19 Removed Apple Software Update
13-11-2013 19:30:26 Removed Ask Toolbar.
13-11-2013 19:34:04 Removed AVG 2013
15-11-2013 19:41:06 Removed AVG 2013
03-12-2013 23:44:32 Scheduled Checkpoint
13-12-2013 02:39:08 Scheduled Checkpoint

==================== Hosts content: ==========================

2006-11-02 05:23 - 2013-11-13 14:15 - 00000027 ____A C:\Windows\system32\Drivers\etc\hosts
127.0.0.1 localhost

==================== Scheduled Tasks (whitelisted) =============

Task: {0055A17B-DEBA-4355-9AF7-67B9F7CA428F} - System32\Tasks\Norton WSC Integration => C:\Program Files\Norton 360\Engine\20.2.1.22\wscstub.exe [2013-01-10] (Symantec Corporation)
Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM
Task: {320124A7-D70F-41DE-A9D1-D5E8E19D5D91} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI
Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages
Task: {44980BEE-7809-44A9-AC24-D6E578A3B7DF} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\System32\RacAgent.exe [2008-01-20] (Microsoft Corporation)
Task: {BC1CF41C-6C1F-434C-AA69-E9E3217F6F8D} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-09-30] (Google Inc.)
Task: {C2D6F948-78F3-4AD8-A8D3-2ED611B18683} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\System32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-06] (Adobe Systems Incorporated)
Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\System32\gatherWirelessInfo.vbs [2008-01-20] ()
Task: {EABB2495-9763-4C77-8060-951B6E7CC133} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2012-09-30] (Google Inc.)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (whitelisted) =============

2008-05-16 00:51 - 2008-04-22 09:05 - 00159744 _____ () C:\Windows\system32\atitmmxx.dll
2009-08-23 11:04 - 2009-05-26 20:06 - 00913408 _____ () C:\Program Files\Yahoo!\Messenger\yui.dll

==================== Alternate Data Streams (whitelisted) =========

AlternateDataStreams: C:\ProgramData\TEMP:512B5648
AlternateDataStreams: C:\ProgramData\TEMP:522EA216
AlternateDataStreams: C:\ProgramData\TEMP:6AF6F459
AlternateDataStreams: C:\ProgramData\TEMP:8C35AEA7

==================== Safe Mode (whitelisted) ===================


==================== Faulty Device Manager Devices =============


==================== Event log errors: =========================

Application errors:
==================
Error: (12/22/2013 07:01:35 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/22/2013 07:01:35 AM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/22/2013 07:01:33 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2013 07:29:56 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/13/2013 07:29:19 PM) (Source: EventSystem) (User: )
Description: d:\vistasp1_gdr\com\complus\src\events\tier1\eventsystemobj.cpp458007043c

Error: (12/13/2013 07:10:51 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/13/2013 07:10:51 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/13/2013 07:10:49 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (12/12/2013 09:38:50 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.

Error: (12/07/2013 00:37:58 PM) (Source: Microsoft-Windows-CAPI2) (User: )
Description: http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootstl.cabA required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.


System errors:
=============
Error: (12/22/2013 07:01:36 AM) (Source: Service Control Manager) (User: )
Description: Symantec Iron Driver%%31

Error: (12/22/2013 07:01:33 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (12/22/2013 07:01:27 AM) (Source: HTTP) (User: )
Description: \Device\Http\ReqQueueKerberos

Error: (12/13/2013 07:29:57 PM) (Source: Service Control Manager) (User: )
Description: BHDrvx86
ccSet_N360
eeCtrl
IDSVix86
spldr
SRTSPX
SymIRON
SYMTDIv
Wanarpv6

Error: (12/13/2013 07:29:57 PM) (Source: Service Control Manager) (User: )
Description: Computer BrowserServer%%1068

Error: (12/13/2013 07:29:23 PM) (Source: DCOM) (User: )
Description: 1084WSearch{9E175B6D-F52A-11D8-B9A5-505054503030}

Error: (12/13/2013 07:29:19 PM) (Source: DCOM) (User: )
Description: 1084EventSystem{1BE1F766-5536-11D1-B726-00C04FB926AF}

Error: (12/13/2013 07:29:11 PM) (Source: DCOM) (User: )
Description: 1084ShellHWDetection{DD522ACC-F821-461A-A407-50B198B896DC}

Error: (12/13/2013 07:28:58 PM) (Source: Microsoft-Windows-WLAN-AutoConfig) (User: NT AUTHORITY)
Description: C:\Windows\system32\athihvs.dll21

Error: (12/13/2013 07:10:52 PM) (Source: Service Control Manager) (User: )
Description: Symantec Iron Driver%%31


Microsoft Office Sessions:
=========================
Error: (01/28/2013 05:32:15 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 126 seconds with 60 seconds of active time. This session ended with a crash.

Error: (01/11/2013 04:22:22 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 177 seconds with 120 seconds of active time. This session ended with a crash.

Error: (01/10/2013 06:56:49 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 127 seconds with 0 seconds of active time. This session ended with a crash.

Error: (01/05/2013 03:33:08 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 17132 seconds with 2160 seconds of active time. This session ended with a crash.

Error: (11/05/2012 04:09:29 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 87824 seconds with 0 seconds of active time. This session ended with a crash.

Error: (11/20/2011 07:29:22 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 186 seconds with 120 seconds of active time. This session ended with a crash.

Error: (09/29/2011 02:16:32 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 9 seconds with 0 seconds of active time. This session ended with a crash.

Error: (09/29/2011 02:16:13 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 78 seconds with 60 seconds of active time. This session ended with a crash.

Error: (09/29/2011 02:06:57 PM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 0, Application Name: Microsoft Office Word, Application Version: 12.0.6331.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 33460 seconds with 60 seconds of active time. This session ended with a crash.

Error: (09/27/2011 05:19:29 AM) (Source: Microsoft Office 12 Sessions)(User: )
Description: ID: 3, Application Name: Microsoft Office PowerPoint, Application Version: 12.0.6300.5000, Microsoft Office Version: 12.0.6215.1000. This session lasted 13472 seconds with 660 seconds of active time. This session ended with a crash.


CodeIntegrity Errors:
===================================
Date: 2013-12-12 21:46:11.270
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-12-12 21:46:11.192
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-12-12 21:46:11.114
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-12-12 21:46:11.036
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\tcpip.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.182
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.151
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.120
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:40.088
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:39.090
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.

Date: 2013-11-15 14:52:39.059
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system.


==================== Memory info ===========================

Percentage of memory in use: 31%
Total physical RAM: 2813.6 MB
Available physical RAM: 1933.81 MB
Total Pagefile: 5849.76 MB
Available Pagefile: 4921.46 MB
Total Virtual: 2047.88 MB
Available Virtual: 1908.43 MB

==================== Drives ================================

Drive c: (SQ004728V05) (Fixed) (Total:184.84 GB) (Free:106.17 GB) NTFS ==>[Drive with boot components (obtained from BCD)]
Drive d: (The Sims Deluxe) (CDROM) (Total:0.58 GB) (Free:0 GB) CDFS
Drive e: () (Removable) (Total:14.89 GB) (Free:14.89 GB) FAT32

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 186 GB) (Disk ID: B941B941)
Partition 1: (Not Active) - (Size=1 GB) - (Type=27)
Partition 2: (Active) - (Size=185 GB) - (Type=07 NTFS)

========================================================
Disk: 1 (Size: 15 GB) (Disk ID: 00000000)
Partition 1: (Not Active) - (Size=15 GB) - (Type=0C)

==================== End Of Log ============================

Thanks again for reopening Topic and helping me.
 
OK, there is nothing malicious on your computer so I suggest starting new topic in another appropriate forum.

Good luck :)
 
Thank you for looking into my problem. The last program I used before contacting you originally must have helped, but I can only access internet with Internet explorer. Netscape can't find a connection. Is this a software issue?
 
I even didn't know that Netscape still exists but again...
I suggest starting new topic in another appropriate forum.
 
Back