Virus causing system start up problems not allowing access to Internet

Gowtham83

Posts: 32   +0
Hi,

I have new laptop around 25 Day old and i got a virus from past 10 days.
Here is the Issue.
When I turn on My Computer It says,

Your computer was not able to start. Start up Repair is checking for Problems.
This runs for around 5 to 7 Minutes and Says windows cannot Repair your computer automatically.
When I hit the finish button the Laptop restarts. This time the Laptop starts up.

Once in windows starts up and I try to search something on Google and open it in new tab it trows error saying 404 Not found.

I contacted Dell they sent me a Pen drive to Restore and Recover windows but it doesn't help.

I tried Malwarebytes, Spyboot and I have Mcafee Installed.

Please help.

Thanks,
Gowtham
 
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