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Virus Lagging My Computer and Strange Processes in Task Manager

By Louis Hamper ยท 4 replies
Jan 19, 2014
  1. Alright so I am having an issue and have googled the source of it to no avail. The problem is that if I dont move my mouse for a few seconds my computer will begin to lag like crazy. For example youtube videos will go down to 1-10 fps along with any sort of video. Every time this happens 2 processes pop up on my task manager both of the same name or ID. The name of the process is klp10svc.exe. Once I move my mouse again the processes close and the computer speeds up again. There is also another suspicious process called LXXYx1JI8My.exe (32bit) and I'm not sure if its linked or not. The klp10svc is surely a virus and probably the other one also. What virus software do you reccomend I use to solve this problem. To make sure this wasnt a graphical problem I installed drivers and the problem persisted.

    Attached Files:

  2. Louis Hamper

    Louis Hamper TS Rookie Topic Starter

    Just went into Temp folder and found these folders that had the file klp10svc in them called RarSFX0, RarSFX7 and RarSFX8. They also have this file I cannot delete because it is active called SystemWhileIdle.exe and I assume thats whats causing the problem
  3. Broni

    Broni Malware Annihilator Posts: 53,867   +370

    Welcome aboard [​IMG]

    Please, complete all steps listed here: https://www.techspot.com/vb/topic58138.html
    Make sure, you PASTE all logs. If some log exceeds 50,000 characters post limit, split it between couple of replies.
    Attached logs won't be reviewed.

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.
  4. Louis Hamper

    Louis Hamper TS Rookie Topic Starter

    I downloaded Avast and CCleaner used both of them, went into my temp folder and deleted all the files in there. Couldnt delete the folders I mentioned so I went in and deleted everything in them and that has solved the problem. It may come back though since Avast didn't deal with the virus, I did.
  5. Broni

    Broni Malware Annihilator Posts: 53,867   +370

    If you don't need further assistance I'll mark this topic as 'Inactive'.

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