Solved Virus removal

[bruce66]

ESET scan and OTL scan both showed it in the Recycle Bin during their scans operations. I had a look in there but it wasn't showing. I just don't understand can something still be in there but not show?

 

[Broni]

Most likely one of the programs took care of it.

If no other issues complete all steps from my reply #44.

 

[bruce66]

No other issues and thanks for your patience. I'll let you know with how it is running when I finish cleaning and loading new programs. The advice will help my mum as she gets confused with all the different programs on it. Just one thing is it worth keeping Super Anti Spyware or can we get rid

 

[Broni]

Way to go!!
Good luck and stay safe

 

[bruce66]

All processes killed
========== OTL ==========
========== COMMANDS ==========

[EMPTYTEMP]

User: Administrator
->Temp folder emptied: 0 bytes

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: Guest
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Jean
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 3519 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 18369899 bytes
->Opera cache emptied: 0 bytes
->Flash cache emptied: 628 bytes

User: Public
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 5462 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 128 bytes
RecycleBin emptied: 1120 bytes

Total Files Cleaned = 18.00 mb


[EMPTYFLASH]

User: Administrator

User: All Users

User: Default

User: Default User

User: Guest
->Flash cache emptied: 0 bytes

User: Jean
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


[EMPTYJAVA]

User: Administrator

User: All Users

User: Default

User: Default User

User: Guest
->Java cache emptied: 0 bytes

User: Jean
->Java cache emptied: 0 bytes

User: Public

Total Java Files Cleaned = 0.00 mb

Restore point Set: OTL Restore Point

OTL by OldTimer - Version 3.2.69.0 log created on 06242013_002900

Files\Folders moved on Reboot...
C:\Users\Jean\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
C:\Users\Jean\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...