Virus/Trojan Infection?

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parkwhf

Posts: 15   +0
Hi Tech Spot Forums,

I'm new here and first of all I wanted to say hello, and it looks like this is a great place to get help with technical problems. I actually had a recent problem with a virus I think is called Virtumonde which won't go away when I fix it with a scanner. I have posted my Hijack This log. I would really appreciate it if someone could help me out with fixing this.

Thanks so much in advance.
 
Good morning Park

Good job but you had and still have a bunch of baddies.

Run HJT Scan only select and remove the below
O2 - BHO: (no name) - {00C0435F-8A25-4104-8101-6E71DC4170D5} - (no file)
O2 - BHO: (no name) - {4DB9D0FE-FE7C-4D65-80B1-F74B45F6C343} - (no file)
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {7EE5990C-44A1-44D3-B3BF-5752753D313D} - (no file)
O2 - BHO: (no name) - {AD6E3E23-0D01-49A3-A760-1CDE52066BB9} - (no file)
O2 - BHO: (no name) - {FB273EA6-57D1-41D0-9184-E7861412909D} - (no file)
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll (file missing
O20 - AppInit_DLLs: qlfybo.dll zqslhr.dll
O20 - Winlogon Notify: vtUnnmNe - vtUnnmNe.dll (file missing)

Update and run both MBAM and SAS as the had many removals and that indicates more to find. Use Quick scans on both. Post the logs we are wanting clean logs with nothing else found.

Only after above is finished continue here..

Download SDFix to Desktop.

http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

On Desktop run SDdFix It will run (install) then close.

Then reboot into Safe Mode

As the computer starts up, tap the F8 key several times.

On the Boot menu Choose Safe Mode.

Click thu all the prompts to get to desktop.

At Desktop
My Computer C: drive. Double-click to open.

Look for a folder called SD Fix. Double-click to enter SD Fix.

Double-click to RunThis.bat. Type Y to begin.

SD Fix does its job.

When prompted hit the enter key to restart the computer

Your computer will reboot.

On normal restart the Fixtool will run again and complete the removal process then say Finished,
Hit the Enter key to end the script and load your desktop icons.

Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
Attach the Report.txt file to your next post.
=========================================
Download ComboFix

NOTE: If you have had ComboFix more than a few days old delete and re-download.

Get it here: https://www.techspot.com/downloads/5587-combofix.html
Or here: http://subs.geekstogo.com/ComboFix.exe

Double click combofix.exe follow the prompts.

Install Recovery Console if connected to the Internet!

When finished, it will open a log.
Attach the log and a new HJT log in your next reply.

Note: Do not click combofix's window while its running. That may cause it to stall.

Mike
 
Hi i've done the second scan/removing session with HJT, mbam, and Sas

is it alright for me to proceed to the SDfix step?
 
No because you did not proceed do the removals evidenced by the "No Action taken" in the logs.

Run MBAM again and remove the Malware this time, once you attach the log back to me run MBAM again and it should be clean. Post me a clean log.

Same with SAS altho these are minor Tracking cookies select and remove them.

Only after the above continue with the sd and combofix's.

Mike
 
Okay thanks, :)

I have done what you said and scanned mbam again and removed the malware.
and same with SAS.

Here are my reports for SDFix and ComboFix
 
Everytime post logs!

We are getting there!

So ComboFix had more bad, so run ComboFix and post its log.

And since you posted no logs on last runs of MBAM and SAS, then run both of them again Quick scans and post bot logs.

Mike
 
Bingo! There you go!

You are clean!

Give a status report how computer is running, anything else?

Thread closing-------------------------------------------------------------------

Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

Remove ComboFix
Start-Run
type
combofix /u
Hit enter or click OK.

Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

Save to desktop.

This will remove all the tools we used to clean your computer.


Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

If prompted to Reboot click, Yes.
OTCleanit will delete itself when finished, If not delete it by yourself.

-------------------------------------------------------------------------------------
Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
Fantastic cleaner.
-------------------------------------------------------------------------------------
The issues can and are likely found is in System Restore so do the below

Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

Then Start-Programs-Accessories-System Tools-Disk Cleanup
Click OK to accept C:
Select all Boxes
Then click More Options
Here click System Restore and OK to "Are you sure" and the OK to Run.

As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

It clears what is known as Shadow copies which are used by specialized back up programs.

This is if you have the Volume Shadow Copy running which is the default.
-------------------------------------------------------------------------------------

Every two weeks or so, run MBAM and SAS until clean.

They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

If they find something they can not clean, then get back to us.

Additionally run CCleaner. ATF-Cleaner and KCleaner.
----------------------------------------------------------------------------------------
I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

It was designed to be used with and to co-exist with other Virus scanners.

Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

It's like looking at it with 2 sets of eyes and from a different angle.

It works like some Firewalls do to learn what is good/bad.

After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

As it queries you about the prompt to help you determine to approve or not you can google it with one click.

http://www.threatfire.com/Download/
-------------------------------------------------------------------------------------
Look at http://www.javacoolsoftware.com/spywareblaster.html

Run SpyBot ocassionally and use the Immunize function.
http://www.safer-networking.org/en/download/

I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

A Disk Scan (chkdsk) and Defrag are in order.

Mike
 
Thanks so much,

as for my computer its running fast and without pop-ups/redirects once again :)

I'll be sure to be more careful next time..

oh and as for those steps under (thread closer)

should I follow all of them?
 
Highly advised that is why I put them there.

Especially do the cleaners atf-cleaner kcleaner etc and System Restore cleanup.

Mike
 
Hi Thanks Mike for all your help

I've done everything you told me and it seems like my computer is running smoothly.

I actually had one last question and that was that in my C: drive.

theres a folder thats named 4d5daa78ff8e9c46e765690d267d and a folder named 32788R22FWJFW that ive never seen before. do you possibly know what these are?

Park

[Edit:] Actually just now, i was on google, searching for something and I clicked on one of the links (URL was answers.yahoo.com) and it took me to a search engine website that i've never heard of. are my google links being redirected? is this a problem and how to i fix it !! oh dear.
 
Yes some temp install folders.

Browse and delete them!

After you remove them run Cleaner twice or till clean and then on left click Registry and do it twice or more till clean.

Mike
 
Okay, I did so.

Actually, its starting to really bother me that 1 in 5 of my google link clicks are being redirected to weird sites. Can you help me out with this as well?
 
Boot to Safe mode Networking and do the below.

Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.

Then paste to the black screen of an open command prompt. All may not apply so ignore errors.

Code:
@echo off
cd\
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*

assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile

sc stop TDSSserv.sys
sc delete TDSSserv.sys
:: Above sc commands first stops then deletes service if it exists
::
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata"
reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\tdss"
::
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\tdss" /f
::The above reg commands first unloads the reg keys then deletes these keys.
::
Attrib -h -s -r tdss*.* /s
del  tdss*.* /f /q /s
:: The above two lines first clears protective attributes then 
:: deletes all files on Drive beginning with the name tdss

:: Remove AntiVirus2009
attrib -h -s -r "%UserProfile%\Desktop\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
attrib -h -s -r "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
attrib -h -s -r "%UserProfile%\Start Menu\Antivirus 2009\*.*"

del "%UserProfile%\Desktop\Antivirus 2009.lnk" /f /q
del "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk" /f /q
del "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll" /f /q
del "%UserProfile%\Start Menu\Antivirus 2009\*.*" /f /q

rd /s /q "%UserProfile%\Start Menu\Antivirus 2009"

attrib -h -s -r "c:\Program Files\Antivirus 2009\*.*"
rd /s/q "c:\Program Files\Antivirus 2009"

attrib -h -s -r c:\WINDOWS\system32\ieupdates.exe
attrib -h -s -r c:\WINDOWS\system32\scui.cpl
attrib -h -s -r c:\WINDOWS\system32\winsrc.dll

del c:\WINDOWS\system32\ieupdates.exe /f /q
del c:\WINDOWS\system32\scui.cpl /f /q
del c:\WINDOWS\system32\winsrc.dll /f /q

attrib -h -s -r c:\program files\xwdxqu.txt
attrib -h -s -r c:\windows\x
attrib -h -s -r c:\windows\SxsCaPendDel

del c:\program files\xwdxqu.txt  /f /q
del c:\windows\x  /f /q
del c:\windows\SxsCaPendDel  /f /q

reg delete HKLM\SOFTWARE\swearware /f
reg delete HKCU\Software\Wget /f
reg delete HKLM\Software\Classes\CLSID\{CD363BEC-7150-B887-530D-F3E2E0424EA} /f

:: rootkit gaopdxserv
attrib -h -s -r "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
attrib -h -s -r "c:\windows\system32\gaopdxqpqjwmyc.dll"
attrib -h -s -r "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"

sc stop gaopdxserv.sys.sys
sc delete gaopdxserv.sys.sys

del  /f /q "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
del  /f /q  "c:\windows\system32\gaopdxqpqjwmyc.dll"
del  /f /q  "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"

sc stop WinSvchostManager
sc delete WinSvchostManager

sc stop ntndis
sc delete ntndis

attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.exe"
attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.sys"

del  /f /q "C:\WINDOWS\system32\drivers\ntndis.exe"
del  /f /q "C:\WINDOWS\system32\drivers\ntndis.sys"

attrib -h -s -r "C:\WINDOWS\system32\svcprs32.exe"
attrib -h -s -r "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
attrib -h -s -r "C:\WINDOWS\system32\mdmcls32.exe"

del  /f /q "C:\WINDOWS\system32\svcprs32.exe"
del  /f /q "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
del  /f /q "C:\WINDOWS\system32\mdmcls32.exe"

reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
reg delete "HKEY_LOCAL_MACHINE\Software\Classes\gaopdxvx" /f

reg delete "HKEY_CURRENT_USER\Software\75319611769193918898704537500611" /f
reg delete "HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "75319611769193918898704537500611" /f
reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "ieupdate" /f
echo Finshed ripping out Antivirus 2008-9
:: Fix associations
ftype exefile="%1" %*
ftype batfile="%1" %*
ftype cmdfile="%1" %*
ftype comfile="%1" %*
ftype scrfile="%1" /S
ftype regfile="regedit.exe" "%1"
ftype piffile="%1" %*
ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*

assoc .exe=exefile
assoc .bat=batfile
assoc .cmd=cmdfile
assoc .com=comfile
assoc .scr=scrfile
assoc .reg=regfile
assoc .pif=piffile
assoc .lnk=lnkfile
assoc .inf=inffile
assoc .vbs=VBSFile
assoc .js=JSFile
exit
exit

This should run and exit!

It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.

Next do this...

Update then run SuperAntiSpyware

Then Click Preferences
then click Repairs

Then counting down from top do the following entries

Numbers 6, 8, 11, 12, 13, 15,18, 19, 20, 21, 22, 24, 25, 26 and 27!

Reboot to Normal Mode and test the Google redirection now!

Mike
 
Hey Mike,

No, I still keep getting redirects about 1 out of 5 times i click on a link.

What should i do?

some things i have noticed.
1. (whenever I reboot, a window pops up and says Ending Program:with a status bar with a button that says "End Now" and "Cancel") it disappears too fast for me to read what is the name of the program.)
2. about 1 in 5 times I am redirected to strange sites when I am attempting to click a link on google search results.
3. it takes a farily long time for the window GUI and explorer to load after I reboot.

4. SpyBot just now detected registry key value changes and prompted me to either accept or decline. The change in value was from OLD: ww.go.microsoft.com______ to NEW: ww.microsoft.com and various others.

EDIT:

5. on the browser status bar: whenever I click a valid google search link to a safe site, the site name that most often pops up is ww.clickfraudmanger.com or t.websearchmaster,net before it redirects

EDIT2:

It seems these guys are having the same problem as I am. The first post is a nice description of what is happening.
http://support.mozilla.com/tiki-vie...cale=en-US&comments_parentId=274187&forumId=1
 
OH! So this happens in FF google search and does not happen in IE? Test with IE.

Test for me please

Down load FF 306 Portable http://portableapps.com/apps/internet/firefox_portable
and
Opera portable http://www.opera-usb.com/operausben.htm

Install them both will not interfere with your installed versions. These have no install except to create a folder every thing runs from the folder no registry entries. The folder can be moved any where like a Flash drive and still run.

Test with these.

Mike
 
Ah, yes it seems Firefox is the only one with the problem!

IE and the other browsers are clear.

I just now followed one of the instructions on the link i gave you. It said to go into the Extensions folder in the Mozilla directory and find a file called Overlay.xul and Delete it. Instead of just deleting it, I renamed it to an unusable filename (overlay.asdfabc) worried it might affect running FF.

Renaming/deleting it seems to have done the trick as I've just clicked on 10 links in google search and so far none of them have been redirected !

I really appreciate it, Mike for your continued support! Thanks for everything you've done.

I'll be back if anything happens.

Best Regards,

Park
 
Fantastical!

Your computer is as clean as a pin!

You did a great job.

Thread closing-------------------------------------------------------------------

Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

Remove ComboFix
Start-Run
type
combofix /u
Hit enter or click OK.

Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

Save to desktop.

This will remove all the tools we used to clean your computer.


Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

If prompted to Reboot click, Yes.
OTCleanit will delete itself when finished, If not delete it by yourself.

-------------------------------------------------------------------------------------
Run CCleaner again twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
Fantastic cleaner.
-------------------------------------------------------------------------------------
The issues can and are likely found is in System Restore so do the below

Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

Then Start-Programs-Accessories-System Tools-Disk Cleanup
Click OK to accept C:
Select all Boxes
Then click More Options
Here click System Restore and OK to "Are you sure" and the OK to Run.

As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

It clears what is known as Shadow copies which are used by specialized back up programs.

This is if you have the Volume Shadow Copy running which is the default.
-------------------------------------------------------------------------------------

Every two weeks or so, run MBAM and SAS until clean.

They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

If they find something they can not clean, then get back to us.

Additionally run CCleaner. ATF-Cleaner and KCleaner.
----------------------------------------------------------------------------------------
I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

It was designed to be used with and to co-exist with other Virus scanners.

Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

It's like looking at it with 2 sets of eyes and from a different angle.

It works like some Firewalls do to learn what is good/bad.

After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

As it queries you about the prompt to help you determine to approve or not you can google it with one click.

http://www.threatfire.com/Download/
-------------------------------------------------------------------------------------
Look at http://www.javacoolsoftware.com/spywareblaster.html

Run SpyBot ocassionally and use the Immunize function.
http://www.safer-networking.org/en/download/

I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

A Disk Scan (chkdsk) and Defrag are in order.

Mike
 
Open Windows Explorer

Right-click the desired CD-ROM and select Properties from the menu.

Select the AutoPlay tab.

Select each item from the pulldown list and for the Action to perform, select "Take no action" to disable autorun, or pick the apporpriate action to take if enabling autorun.

Select OK.

Mike
 
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