Solved Vista Home Business desktop won't boot to desktop

learninmypc

learninmypc

Posts: 9,679   +724
She told me she couldn't get online this morning. Something about her login profile corrupt.
I got online via safemode & downloaded M-bam but something wouldn't let me run it so I downloaded & ran SAS
Oddly enough I can't locate the scan results. Something about a Backdoor & I think a trojan. Will do the other scans & post them.
I'm unable to run Avast also.
 
Last edited:
DDS (Ver_2012-11-20.01) - NTFS_x86 NETWORK
Internet Explorer: 9.0.8112.16545 BrowserJavaVersion: 10.11.2
Run by SYSTEM at 11:51:20 on 2014-06-03
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.1791.785 [GMT -7:00]
.
AV: Kaspersky Anti-Virus *Disabled/Updated* {2EAA32A5-1EE1-1B22-95DA-337730C6E984}
SP: Kaspersky Anti-Virus *Disabled/Updated* {95CBD341-38DB-14AC-AF6A-08054B41A339}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
.
============== Pseudo HJT Report ===============
.
mStart Page = hxxp://www.yahoo.com
uURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: UnfriendApp: {44ed99e2-16a6-4b89-80d6-5b21cf42e78b} - c:\program files\unfriendapp\ie\common.dll
BHO: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - c:\program files\kaspersky lab\kaspersky anti-virus 2012\ievkbd.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\18.1.7.598\AVG SafeGuard toolbar_toolbar.dll
BHO: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
BHO: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - c:\program files\kaspersky lab\kaspersky anti-virus 2012\klwtbbho.dll
TB: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - c:\program files\ask.com\GenericAskToolbar.dll
TB: AVG SafeGuard toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - c:\program files\avg safeguard toolbar\18.1.7.598\AVG SafeGuard toolbar_toolbar.dll
uRunOnce: [] OSK.exe
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [Acer Product Registration] "c:\program files\acer registration\ACE1.exe" /startup
mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ApnUpdater] "c:\program files\ask.com\updater\Updater.exe"
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [BingDesktop] c:\program files\microsoft\bingdesktop\BingDesktop.exe /fromkey
mRun: [vProt] "c:\program files\avg safeguard toolbar\vprot.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRunOnce: [] OSK.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files\kaspersky lab\kaspersky anti-virus 2012\ievkbd.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files\kaspersky lab\kaspersky anti-virus 2012\klwtbbho.dll
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {B80CD4E6-5B02-4B6C-99BE-68F1511E9549} - hxxp://plugin.slingbox.com/downloads/pc/1.4.0.85/WebSlingPlayer.cab
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
TCP: NameServer = 192.168.1.1 74.40.74.40
TCP: Interfaces\{06A5C46C-5C78-45B4-8CB2-636B1175F385} : DHCPNameServer = 192.168.1.1 74.40.74.40
TCP: Interfaces\{D6867B9F-961D-405B-A0AA-7BCBC5FD1C90} : DHCPNameServer = 192.168.1.1 74.40.74.40
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\18.1.7\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: klogon - c:\windows\system32\klogon.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.114\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
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R1 avgtp;avgtp;c:\windows\system32\drivers\avgtpx86.sys [2013-4-2 42784]
R1 kl2;kl2;c:\windows\system32\drivers\kl2.sys [2011-3-4 11352]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2011-3-10 23856]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2013-10-10 120088]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2014-6-3 110296]
R3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WN111v2v.sys [2008-9-29 449536]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files\microsoft\bingdesktop\BingDesktopUpdater.exe [2014-5-16 173792]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 eProtection;eProtection Service;c:\program files\acer\eprotection\service\eProtectionServ.exe [2008-4-7 24576]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 vToolbarUpdater18.1.7;vToolbarUpdater18.1.7;c:\program files\common files\avg secure search\vtoolbarupdater\18.1.7\ToolbarUpdater.exe [2014-6-3 1808408]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\toolbarbroker.exe --> c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [?]
S3 AVP;Kaspersky Anti-Virus Service;c:\program files\kaspersky lab\kaspersky anti-virus 2012\avp.exe [2011-4-25 206448]
S3 hcwhdpvr;Hauppauge HD PVR Capture Device;c:\windows\system32\drivers\hcwhdpvr.sys [2010-3-4 157184]
S3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-11-2 19984]
S3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2007-12-14 570880]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2010-3-7 19968]
SUnknown tvxltnzm;tvxltnzm; [x]
.
=============== Created Last 30 ================
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2014-06-03 18:42:31 0 ----a-w- C:\DELD27B.tmp
2014-06-03 18:42:31 0 ----a-w- \DELD27B.tmp
2014-06-03 18:34:42 411552 ----a-w- c:\windows\system32\drivers\tvxltnzm.sys
2014-06-03 17:33:18 0 ----a-w- C:\DELF391.tmp
2014-06-03 17:33:18 0 ----a-w- \DELF391.tmp
2014-06-03 17:33:05 -------- d-----w- c:\program files\SUPERAntiSpyware
2014-06-03 17:31:28 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-06-03 17:31:17 74456 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-06-03 17:31:17 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-06-03 17:31:17 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-06-03 17:31:17 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-06-03 16:48:47 8073384 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{c50f1017-f0b4-46cd-ad2c-7f56934ac16d}\mpengine.dll
2014-06-03 16:36:48 -------- d-----w- c:\programdata\AVG Secure Search
2014-05-16 20:31:55 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-05-16 20:22:00 10993664 ----a-w- c:\programdata\microsoft\bingdesktop\updater\BingDesktop.msi
2014-05-08 13:48:42 227704 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2014-06-03 16:36:37 42784 ----a-w- c:\windows\system32\drivers\avgtpx86.sys
2014-05-15 18:31:16 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-05-15 18:31:16 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-04-01 05:46:48 130712 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2014-04-01 05:46:48 1070232 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2014-03-31 16:35:10 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-03-07 23:12:00 1806848 ----a-w- c:\windows\system32\jscript9.dll
2014-03-07 23:02:19 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-03-07 23:02:07 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-03-07 22:57:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-03-07 22:56:03 421376 ----a-w- c:\windows\system32\vbscript.dll
.
============= FINISH: 11:52:43.19 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume2
Install Date: 1/7/2010 8:53:01 PM
System Uptime: 6/3/2014 11:13:13 AM (0 hours ago)
.
Motherboard: Acer | | FRS690L
Processor: AMD Athlon(tm) Dual Core Processor 5600B | Socket AM2 | 2892/199mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 67 GiB total, 11.061 GiB free.
D: is FIXED (NTFS) - 67 GiB total, 61.902 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Ethernet Controller
Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_E008105B&REV_01\4&146A7E8B&0&0020
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_E008105B&REV_01\4&146A7E8B&0&0020
Service:
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: PS/2 Compatible Mouse
Device ID: ACPI\PNP0F13\3&2B8E0B4B&0
Manufacturer: Microsoft
Name: PS/2 Compatible Mouse
PNP Device ID: ACPI\PNP0F13\3&2B8E0B4B&0
Service: i8042prt
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system
32 Bit HP CIO Components Installer
8000A809_BasicWeb
8000A809_Help_BasicWeb
AAC Decoder
Acer Assist
Acer Registration
Acer ScreenSaver
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 13 ActiveX
Adobe Flash Player 13 Plugin
Adobe Reader XI (11.0.07)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Ask Toolbar
ATI Catalyst Install Manager
AutoUpdate
AVG 2011
AVG SafeGuard toolbar
Bing Desktop
Bing Rewards Client Installer
Bonjour
BPDSoftware_Ini
Business Contact Manager for Outlook 2007 SP2
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
D3DX10
DivX Codec
DivX Player
DivX Plus DirectShow Filters
DivX Plus Web Player
DivX Version Checker
eProtection
Google Chrome
Google Update Helper
H.264 Decoder
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Officejet Pro 8000 A809 Series
ITECIR Driver
iTunes
Java 7 Update 11
Java Auto Updater
Kaspersky Anti-Virus 2012
LightScribe 1.4.142.1
Linksys Dual-Band Wireless-N USB Network Adapter
Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter
Malwarebytes Anti-Malware version 2.0.2.1012
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Default Manager
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MKV Splitter
MSVCRT
MSXML 4.0 SP2 (KB973688)
Network
OGA Notifier 2.0.0048.0
Presto! PageManager 7.12.20
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealUpgrade 1.1
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878236) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2878237) 32-Bit Edition
Segoe UI
SUPERAntiSpyware
Toolbox
TVersity Codec Pack 1.2
UnfriendApp
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2880505) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053
VLC media player 2.0.3
WD Discovery Software
WebReg
Windows 7 Upgrade Advisor
Windows Driver Package - ITE Tech.Inc. (itecir) HIDClass (06/20/2007 5.0.0004.2)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Yontoo 1.10.02
.
==== End Of File ===========================
 
Please, observe following rules:
  • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
  • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
  • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
  • Never run more than one scan at a time.
  • Keep updating me regarding your computer behavior, good, or bad.
  • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
  • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
  • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

=============================

What happens when you try to boot to normal mode?
 
Doing so now. Will post back.
When it gets to System Recovery Options, it won't let me proceed.
I'm guessing its time to try a system Restore?
 
My bad, I didn't see that in time. System Restore is in progress. I'll see what happens after its done & may do it if necessary. Sorry but thanks. Been a shi??Y day.
 
I don't know if I'm doing something wrong or if it just aint working because I go to Start>search type in regedit and press Enter , but the screenshot they show isn't even close to what I see.:confused:.
 
Got this far "Go back to User Accounts and select ‘Manage another account'. Choose the old account and click ‘Delete the account'.
& it don't do anything when I click on "Manage another account".
 
Well, I did a System Restore FURTHER back & it worked.
I'm in the process of installing security programs & will run scans in the morning.
The Kasperky program she had on here was an expired trial version which I removed along with the Ask thing & AVG search crap. :)
 
Am reposting DDS logs to reflect changes
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft® Windows Vista™ Business
Boot Device: \Device\HarddiskVolume2
Install Date: 1/7/2010 8:53:01 PM
System Uptime: 6/4/2014 7:04:23 AM (0 hours ago)
.
Motherboard: Acer | | FRS690L
Processor: AMD Athlon(tm) Dual Core Processor 5600B | Socket AM2 | 2900/199mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 67 GiB total, 11.338 GiB free.
D: is FIXED (NTFS) - 67 GiB total, 61.927 GiB free.
E: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID:
Description: Ethernet Controller
Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_E008105B&REV_01\4&146A7E8B&0&0020
Manufacturer:
Name: Ethernet Controller
PNP Device ID: PCI\VEN_168C&DEV_001C&SUBSYS_E008105B&REV_01\4&146A7E8B&0&0020
Service:
.
Class GUID: {4d36e96f-e325-11ce-bfc1-08002be10318}
Description: PS/2 Compatible Mouse
Device ID: ACPI\PNP0F13\3&2B8E0B4B&0
Manufacturer: Microsoft
Name: PS/2 Compatible Mouse
PNP Device ID: ACPI\PNP0F13\3&2B8E0B4B&0
Service: i8042prt
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
2007 Microsoft Office system
32 Bit HP CIO Components Installer
8000A809_BasicWeb
8000A809_Help_BasicWeb
AAC Decoder
Acer Assist
Acer Registration
Acer ScreenSaver
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 13 ActiveX
Adobe Flash Player 13 Plugin
Adobe Reader XI (11.0.07)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ATI Catalyst Install Manager
AutoUpdate
avast! Free Antivirus
AVG 2011
Bing Desktop
Bing Rewards Client Installer
Bonjour
BPDSoftware_Ini
Business Contact Manager for Outlook 2007 SP2
Catalyst Control Center Core Implementation
Catalyst Control Center Graphics Full Existing
Catalyst Control Center Graphics Full New
Catalyst Control Center Graphics Light
Catalyst Control Center Localization Chinese Standard
Catalyst Control Center Localization Chinese Traditional
Catalyst Control Center Localization Czech
Catalyst Control Center Localization Danish
Catalyst Control Center Localization Dutch
Catalyst Control Center Localization Finnish
Catalyst Control Center Localization French
Catalyst Control Center Localization German
Catalyst Control Center Localization Greek
Catalyst Control Center Localization Hungarian
Catalyst Control Center Localization Italian
Catalyst Control Center Localization Japanese
Catalyst Control Center Localization Korean
Catalyst Control Center Localization Norwegian
Catalyst Control Center Localization Polish
Catalyst Control Center Localization Portuguese
Catalyst Control Center Localization Russian
Catalyst Control Center Localization Spanish
Catalyst Control Center Localization Swedish
Catalyst Control Center Localization Thai
Catalyst Control Center Localization Turkish
ccc-core-static
ccc-utility
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
D3DX10
DivX Codec
DivX Player
DivX Plus DirectShow Filters
DivX Plus Web Player
DivX Version Checker
Dropbox
eProtection
Google Chrome
Google Update Helper
H.264 Decoder
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Officejet Pro 8000 A809 Series
ITECIR Driver
iTunes
Java 7 Update 60
Java Auto Updater
LightScribe 1.4.142.1
Linksys Dual-Band Wireless-N USB Network Adapter
Linksys WUSB600N Dual-Band Wireless-N USB Network Adapter
Malwarebytes Anti-Malware version 2.0.2.1012
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Default Manager
Microsoft Office 2003 Web Components
Microsoft Office 2007 Primary Interop Assemblies
Microsoft Office 2007 Service Pack 3 (SP3)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office File Validation Add-In
Microsoft Office Home and Student 2007
Microsoft Office OneNote MUI (English) 2007
Microsoft Office Outlook Connector
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office Professional Hybrid 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Small Business Connectivity Components
Microsoft Office Word MUI (English) 2007
Microsoft Silverlight
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft SQL Server 2005 Express Edition (MSSMLBIZ)
Microsoft SQL Server Native Client
Microsoft SQL Server Setup Support Files (English)
Microsoft SQL Server VSS Writer
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
MKV Splitter
MSVCRT
MSXML 4.0 SP2 (KB973688)
Network
OGA Notifier 2.0.0048.0
Presto! PageManager 7.12.20
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealUpgrade 1.1
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft .NET Framework 4.5.1 (KB2898869)
Security Update for Microsoft .NET Framework 4.5.1 (KB2901126)
Security Update for Microsoft .NET Framework 4.5.1 (KB2931368)
Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596754) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596825) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760415) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760585) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2760591) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817330) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2817641) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2827326) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2850022) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2878236) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880507) 32-Bit Edition
Security Update for Microsoft Office 2007 suites (KB2880508) 32-Bit Edition
Security Update for Microsoft Office Excel 2007 (KB2827324) 32-Bit Edition
Security Update for Microsoft Office InfoPath 2007 (KB2687440) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
Security Update for Microsoft Office Publisher 2007 (KB2817565) 32-Bit Edition
Security Update for Microsoft Office Word 2007 (KB2878237) 32-Bit Edition
Segoe UI
SpywareBlaster 5.0
SUPERAntiSpyware
Toolbox
TVersity Codec Pack 1.2
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition
Update for Microsoft Office 2007 suites (KB2767916) 32-Bit Edition
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Outlook 2007 (KB2687404) 32-Bit Edition
Update for Microsoft Office Outlook 2007 (KB2863811) 32-Bit Edition
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Outlook 2007 Junk Email Filter (KB2880505) 32-Bit Edition
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
VC80CRTRedist - 8.0.50727.4053
VLC media player 2.0.3
WD Discovery Software
WebReg
Windows 7 Upgrade Advisor
Windows Driver Package - ITE Tech.Inc. (itecir) HIDClass (06/20/2007 5.0.0004.2)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Sync
Windows Live UX Platform
Windows Live UX Platform Language Pack
Yontoo 1.10.02
.
==== End Of File ===========================
 
DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 9.0.8112.16545 BrowserJavaVersion: 10.60.2
Run by sdees at 7:11:34 on 2014-06-04
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.1.1033.18.1791.841 [GMT -7:00]
.
AV: avast! Antivirus *Enabled/Updated* {17AD7D40-BA12-9C46-7131-94903A54AD8B}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: avast! Antivirus *Enabled/Updated* {ACCC9CA4-9C28-93C8-4B81-AFE241D3E736}
.
============== Running Processes ================
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\Ati2evxx.exe
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\Microsoft\BingDesktop\BingDesktopUpdater.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Acer\eProtection\Service\eProtectionServ.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamscheduler.exe
C:\Program Files\Malwarebytes Anti-Malware\mbamservice.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Acer\Empowering Technology\eRecovery\eRecoveryService.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\alg.exe
C:\Program Files\Malwarebytes Anti-Malware\mbam.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Google\Update\1.3.24.7\GoogleCrashHandler.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtMon.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
c:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\AVAST Software\Avast\avastui.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\System32\spool\drivers\w32x86\3\WrtProc.exe
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\svchost.exe -k HPService
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.kirotv.com
uSearch Page = hxxp://www.google.com
mStart Page = hxxp://www.yahoo.com
uProxyOverride = <local>;*.local
dURLSearchHooks: {A3BC75A2-1F87-4686-AA43-5347D756017C} - <orphaned>
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - <orphaned>
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} -
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - c:\program files\java\jre7\bin\ssv.dll
BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: {95B7759C-8C7F-4BF1-B163-73684A933233} - <orphaned>
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre7\bin\jp2ssv.dll
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
mRun: [Acer Product Registration] "c:\program files\acer registration\ACE1.exe" /startup
mRun: [Acer Assist Launcher] c:\program files\acer assist\launcher.exe
mRun: [WrtMon.exe] c:\windows\system32\spool\drivers\w32x86\3\WrtMon.exe
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [BingDesktop] c:\program files\microsoft\bingdesktop\BingDesktop.exe /fromkey
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [AvastUI.exe] "c:\program files\avast software\avast\AvastUI.exe" /nogui
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\empowe~1.lnk - c:\acer\empowering technology\eAPLauncher.exe
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
.
INFO: HKCU has more than 50 listed domains.
If you wish to scan all of them, select the 'Force scan all domains' option.
.
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {B80CD4E6-5B02-4B6C-99BE-68F1511E9549} - hxxp://plugin.slingbox.com/downloads/pc/1.4.0.85/WebSlingPlayer.cab
DPF: {CAFEEFAC-0017-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_09-windows-i586.cab
TCP: NameServer = 192.168.1.1 74.40.74.40
TCP: Interfaces\{06A5C46C-5C78-45B4-8CB2-636B1175F385} : DHCPNameServer = 192.168.1.1 74.40.74.40
TCP: Interfaces\{D6867B9F-961D-405B-A0AA-7BCBC5FD1C90} : DHCPNameServer = 192.168.1.1 74.40.74.40
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} -
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL
LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg
mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "c:\program files\google\chrome\application\35.0.1916.114\installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
.
============= SERVICES / DRIVERS ===============
.
R0 aswRvrt;avast! Revert;c:\windows\system32\drivers\aswRvrt.sys [2014-6-3 49944]
R0 aswVmm;avast! VM Monitor;c:\windows\system32\drivers\aswVmm.sys [2014-6-3 180632]
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswsnx.sys [2014-6-3 777488]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswsp.sys [2014-6-3 411680]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]
R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2013-10-10 120088]
R2 aswHwid;avast! HardwareID;c:\windows\system32\drivers\aswHwid.sys [2014-6-3 24184]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2014-6-3 67824]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2014-6-3 50344]
R2 BingDesktopUpdate;Bing Desktop Update service;c:\program files\microsoft\bingdesktop\BingDesktopUpdater.exe [2014-2-20 173280]
R2 eProtection;eProtection Service;c:\program files\acer\eprotection\service\eProtectionServ.exe [2008-4-7 24576]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 MBAMScheduler;MBAMScheduler;c:\program files\malwarebytes anti-malware\mbamscheduler.exe [2014-6-3 1809720]
R2 MBAMService;MBAMService;c:\program files\malwarebytes anti-malware\mbamservice.exe [2014-6-3 860472]
R3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [2014-6-3 23256]
R3 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\MBAMSwissArmy.sys [2014-6-3 110296]
R3 MBAMWebAccessControl;MBAMWebAccessControl;c:\windows\system32\drivers\mwac.sys [2014-6-3 51928]
R3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WN111v2v.sys [2008-9-29 449536]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\toolbarbroker.exe --> c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [?]
S3 hcwhdpvr;Hauppauge HD PVR Capture Device;c:\windows\system32\drivers\hcwhdpvr.sys [2010-3-4 157184]
S3 netr28u;Linksys USB Wireless LAN Card Driver for Vista;c:\windows\system32\drivers\netr28u.sys [2007-12-14 570880]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-9-11 770168]
S3 WSDScan;WSD Scan Support via UMB;c:\windows\system32\drivers\WSDScan.sys [2010-3-7 19968]
.
=============== Created Last 30 ================
.
2014-06-04 13:25:26 -------- d-----w- c:\programdata\Licenses
2014-06-04 13:25:22 -------- d-----w- c:\program files\SpywareBlaster
2014-06-04 11:19:50 -------- d-----w- C:\SUPERDelete
2014-06-04 10:25:42 -------- d-----w- c:\program files\iPod
2014-06-04 10:25:30 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1
2014-06-04 10:25:30 -------- d-----w- c:\program files\iTunes
2014-06-04 05:14:13 -------- d-----w- c:\users\sdees\appdata\roaming\DropboxMaster
2014-06-04 05:14:08 -------- d-----w- c:\program files\Dropbox
2014-06-04 05:12:29 -------- d-----w- c:\users\sdees\appdata\roaming\Dropbox
2014-06-04 05:11:14 -------- d-----w- c:\users\sdees\appdata\roaming\AVAST Software
2014-06-04 05:05:06 180632 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2014-06-04 05:05:05 777488 ----a-w- c:\windows\system32\drivers\aswsnx.sys
2014-06-04 05:05:04 49944 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2014-06-04 05:05:03 67824 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2014-06-04 05:05:03 24184 ----a-w- c:\windows\system32\drivers\aswHwid.sys
2014-06-04 05:04:55 43152 ----a-w- c:\windows\avastSS.scr
2014-06-04 05:03:48 -------- d-----w- c:\program files\AVAST Software
2014-06-04 04:40:22 110296 ----a-w- c:\windows\system32\drivers\MBAMSwissArmy.sys
2014-06-04 04:40:07 74456 ----a-w- c:\windows\system32\drivers\mbamchameleon.sys
2014-06-04 04:40:07 51928 ----a-w- c:\windows\system32\drivers\mwac.sys
2014-06-04 04:40:07 23256 ----a-w- c:\windows\system32\drivers\mbam.sys
2014-06-04 04:30:49 96680 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2014-06-03 18:42:31 0 ----a-w- C:\DELD27B.tmp
2014-06-03 17:33:18 0 ----a-w- C:\DELF391.tmp
2014-06-03 17:33:05 -------- d-----w- c:\program files\SUPERAntiSpyware
2014-06-03 17:31:17 -------- d-----w- c:\program files\Malwarebytes Anti-Malware
2014-05-17 00:42:45 8050496 ------w- c:\programdata\microsoft\windows defender\definition updates\{447737da-aafa-474c-b260-9a4ad050bd7f}\mpengine.dll
2014-05-16 20:31:55 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2014-05-08 13:48:42 227704 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2014-06-04 05:04:56 776976 ----a-w- c:\windows\system32\drivers\aswsnx.sys.1401858377864
2014-06-04 05:04:56 54832 ----a-w- c:\windows\system32\drivers\aswrdr.sys.1401858377864
2014-05-15 18:31:16 70832 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2014-05-15 18:31:16 692400 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2014-04-01 05:46:48 130712 ----a-w- c:\windows\system32\MSSTDFMT.DLL
2014-04-01 05:46:48 1070232 ----a-w- c:\windows\system32\MSCOMCTL.OCX
2014-03-31 16:35:10 231584 ------w- c:\windows\system32\MpSigStub.exe
2014-03-07 23:12:00 1806848 ----a-w- c:\windows\system32\jscript9.dll
2014-03-07 23:02:19 1427968 ----a-w- c:\windows\system32\inetcpl.cpl
2014-03-07 23:02:07 1129472 ----a-w- c:\windows\system32\wininet.dll
2014-03-07 22:57:17 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2014-03-07 22:56:03 421376 ----a-w- c:\windows\system32\vbscript.dll
.
============= FINISH: 7:13:17.54 ===============
 
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 6/4/2014
Scan Time: 7:37:58 AM
Logfile: Today.txt
Administrator: Yes

Version: 2.00.2.1012
Malware Database: v2014.06.04.05
Rootkit Database: v2014.06.02.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows Vista Service Pack 2
CPU: x86
File System: NTFS
User: sdees

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 299814
Time Elapsed: 10 min, 44 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)
 
Good news :)

I doubt it's malware related but we can run some more checks...

redtarget.gif
Download RogueKiller from one of the following links and save it to your Desktop:

Link 1
Link 2

  • Close all the running programs
  • Windows Vista/7/8 users: right click on RogueKiller.exe, click Run as Administrator
  • Otherwise just double-click on RogueKiller.exe
  • Pre-scan will start. Let it finish.
  • Click on SCAN button.
  • Wait until the Status box shows Scan Finished
  • Click on Delete.
  • Wait until the Status box shows Deleting Finished.
  • Click on Report and copy/paste the content of the Notepad into your next reply.
  • RKreport.txt could also be found on your desktop.
  • If more than one log is produced post all logs.
  • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

redtarget.gif
Create new restore point before proceeding with the next step....
How to: http://www.smartestcomputing.us.com/topic/63983-how-to-create-new-restore-point-all-windows/

Download Malwarebytes Anti-Rootkit (MBAR) from HERE
  • Unzip downloaded file.
  • Open the folder where the contents were unzipped and run mbar.exe
  • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
  • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
  • Wait while the system shuts down and the cleanup process is performed.
  • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
  • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
 
RogueKiller V9.0.2.0 [Jun 3 2014] by Adlice Software
mail : http://www.adlice.com/contact/
Feedback : http://forum.adlice.com
Website : http://www.adlice.com/softwares/roguekiller/
Blog : http://www.adlice.com

Operating System : Windows Vista (6.0.6002 Service Pack 2) 32 bits version
Started in : Normal mode
User : sdees [Admin rights]
Mode : Remove -- Date : 06/04/2014 16:37:13

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 8 ¤¤¤
[Suspicious.Path] HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\catchme -> NOT SELECTED
[Suspicious.Path] HKEY_LOCAL_MACHINE\System\ControlSet001\Services\catchme -> NOT SELECTED
[PUM.Policies] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System | DisableRegistryTools : 0 -> NOT SELECTED
[PUM.StartMenu] HKEY_USERS\S-1-5-21-792927261-3644060313-3262130061-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced | Start_ShowMyGames : 0 -> NOT SELECTED
[PUM.DesktopIcons] HKEY_USERS\S-1-5-21-792927261-3644060313-3262130061-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\ClassicStartMenu | {645FF040-5081-101B-9F08-00AA002F954E} : 1 -> NOT SELECTED
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {20D04FE0-3AEA-1069-A2D8-08002B30309D} : 1 -> NOT SELECTED
[PUM.DesktopIcons] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {59031a47-3f72-44a7-89c5-5595fe6b30ee} : 1 -> NOT SELECTED
[PUM.DesktopIcons] HKEY_USERS\S-1-5-21-792927261-3644060313-3262130061-1003\Software\Microsoft\Windows\CurrentVersion\Explorer\HideDesktopIcons\NewStartPanel | {645FF040-5081-101B-9F08-00AA002F954E} : 1 -> NOT SELECTED

¤¤¤ Scheduled tasks : 1 ¤¤¤
[Suspicious.Path] \\{7CF75D56-BEC5-4AA4-854C-267893482265} -- C:\Windows\system32\pcalua.exe (-a "C:\Users\sdees\AppData\Local\TVersity\Media Server\TVersityConfigWizard_1_0.exe" -d "C:\Users\sdees\AppData\Local\TVersity\Media Server") -> DELETED

¤¤¤ Files : 0 ¤¤¤

¤¤¤ HOSTS File : 1 ¤¤¤
[C:\Windows\System32\drivers\etc\hosts] 127.0.0.1 localhost

¤¤¤ Antirootkit : 0 ¤¤¤

¤¤¤ Web browsers : 1 ¤¤¤
[PUP][CHROME:Addon] Default : AVG SafeGuard [ndibdjnfmopecpmkdieinmbadjfpblof] -> NOT SELECTED

¤¤¤ MBR Check : ¤¤¤
+++++ PhysicalDrive0: WDC WD1600AAJS-22L7A0 ATA Device +++++
--- User ---
[MBR] 185c211aa9292abe973fa59ae4f5da66
[BSP] 73a3ccbee7cbee0299c66a32090dd66a : Acer MBR Code
Partition table:
0 - [XXXXXX] ACER (0x27) [VISIBLE] Offset (sectors): 63 | Size: 14998 MB
1 - [ACTIVE] NTFS (0x7) [VISIBLE] Offset (sectors): 30717952 | Size: 68888 MB
2 - [XXXXXX] NTFS (0x7) [VISIBLE] Offset (sectors): 171800576 | Size: 68739 MB
User = LL1 ... OK
User = LL2 ... OK


============================================
RKreport_SCN_06042014_163528.log
 
Please download ComboFix from Here, Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Never rename Combofix unless instructed.
  • Close any open browsers.
  • Very Important! Temporarily disable your anti-virus and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  • Close any open browsers.
  • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    If the connection is not there use restore point you created prior to running Combofix.
  • Double click on combofix.exe & follow the prompts.

  • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
    NOTE 2. If Combofix asks you to update the program, always do so.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt"
**Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
**Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
Use AppRemover to uninstall it: https://www.techspot.com/downloads/5514-appremover.html
We can reinstall it when we're done with CF.
**Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
**Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


Make sure, you re-enable your security programs, when you're done with Combofix.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE.
If, for some reason, Combofix refuses to run, try the following...

Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
Do NOT run it yet.
Download Rkill (courtesy of BleepingComputer.com) to your desktop.
There are 2 different versions. If one of them won't run then download and try to run the other one.
You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

Restart computer in safe mode

  • Double-click on the Rkill desktop icon to run the tool.
  • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
  • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
  • If not, delete the file, then download and use the one provided in Link 2.
  • Do not reboot until instructed.
  • If the tool does not run from any of the links provided, please let me know.

When the scan is done Notepad will open with rKill.txt log.
NOTE. rKill.txt log will also be present on your desktop.

Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
 
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