W7 BSOD three times today, need help debugging, dump attached

[itgerdo]

I have had (3) shutdowns today. I have tried to do the debugging but can't get it too work, keeps coming up with an error. I've attached the dump file, can someone help?? pls

 

[Tmagic650]

What are you doing when the shutdowns happen? What is your computer? A laptop, desktop? What operating system are you using?

 

[itgerdo]

Computer is a HP Elite Desktop, OS is Windows 7 Ultimate, crash happened once when defragging hd, twice when I shut down all programs and tried to do a restart

 

[Tmagic650]

Go to Computer, and right-click on the C drive, Properties, Tools and set a disc check at start up

 

[Modena]

Have you recently installed any programs/drivers or changed any hardware? Also are you able to boot into safe-mode?

 

[itgerdo]

No new hardware/software. I am able to boot in safe mode. Not really picking up on any trend of when it happens. It seems to be random.

 

[itgerdo]

Tmagic - did a check disk and it found no errors? Anything else to try, or should that take care of it?

 

[Modena]

Well from the dumps I initially thought it was you're HD about to fail (DISK_HARDWARE_ERROR/ (NTSTATUS) 0xc000009d - STATUS_DEVICE_NOT_CONNECTED). But since you're able to get into safemode without a crash and did a chkdsk without any errors. I think it could be that you have multiple AV programs that could be causing the crash. Do you know if you have multiple AV programs installed?

 

[itgerdo]

Only use (1) program, symantec AV