Hi there! I'm new to this website but it seems very helpful.
View attachment hijackthis.log
I've recently been infected with WebHancer. I know that for sure because it was in the Add/Remove programs list. But I'm not sure if anything else has infected me. This is what is happening:
1) Ads from "From Internet Speed Rating" (or something very similar) randomly pop up.
2) A little bubble pops up in the bottom right of the screen telling me that spyware has been detected and I should click it to fix the problem. It goes to winsecuritysolutions . com which is a spyware sight.
3) It will mimic a windows security alert window and say it found a trojan, but its really fake.
4) My background changes to a blue screen with a warning about spyware on it and a link to winsecuritysolutions.
5) Task manager is disabled (says my Administration disabled it).
6) I can't install Ad-Aware.
7) Internet doesn't connect. It says it is connected but it cant get on a website. (I'm using a different computer right now.)
That's what I have noticed.
I don't want to manually delete it because I've read that that causes problems. (However, I will if there is no other way.)
I've attached a Hijack This file. I have no idea what any of it means but I figured I should post it.
Thank you!
jbone
EDIT: Also, I think I should mention that I ran Hijack This in Safe Mode.
View attachment hijackthis.log
I've recently been infected with WebHancer. I know that for sure because it was in the Add/Remove programs list. But I'm not sure if anything else has infected me. This is what is happening:
1) Ads from "From Internet Speed Rating" (or something very similar) randomly pop up.
2) A little bubble pops up in the bottom right of the screen telling me that spyware has been detected and I should click it to fix the problem. It goes to winsecuritysolutions . com which is a spyware sight.
3) It will mimic a windows security alert window and say it found a trojan, but its really fake.
4) My background changes to a blue screen with a warning about spyware on it and a link to winsecuritysolutions.
5) Task manager is disabled (says my Administration disabled it).
6) I can't install Ad-Aware.
7) Internet doesn't connect. It says it is connected but it cant get on a website. (I'm using a different computer right now.)
That's what I have noticed.
I don't want to manually delete it because I've read that that causes problems. (However, I will if there is no other way.)
I've attached a Hijack This file. I have no idea what any of it means but I figured I should post it.
Thank you!
jbone
EDIT: Also, I think I should mention that I ran Hijack This in Safe Mode.