Solved Weird Pop up virus

[Shaun1810]

That one too lol.

 

[Shaun1810]

Cheers this is a really thorough search. I study computer science and do know a thing or two about computers but when it comes to destroying malware I have learned I know nothing lol. How did you learn all this stuff? I want to know your secrets lol.

 

[Broni]

I've been playing with malware removal for years. Just some experience
But there are some free schools out there if you're interested.

Run OTL

• Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {77AA745B-F4F8-45DA-9B14-61D2D95054C8}
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O3:64bit: - HKLM\..\Toolbar: (no name) - {CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-2539639249-3665839487-1726599200-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKU\S-1-5-21-2539639249-3665839487-1726599200-1012..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O8:64bit: - Extra context menu item: Clip image - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=4 File not found
O8:64bit: - Extra context menu item: Clip selection - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=3 File not found
O8:64bit: - Extra context menu item: Clip this page - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=1 File not found
O8:64bit: - Extra context menu item: Clip URL - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=0 File not found
O8 - Extra context menu item: Clip image - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=4 File not found
O8 - Extra context menu item: Clip selection - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=3 File not found
O8 - Extra context menu item: Clip this page - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=1 File not found
O8 - Extra context menu item: Clip URL - C:\Program Files (x86)\Evernote\Evernote\EvernoteIERes\Clip.html?clipAction=0 File not found
O15 - HKU\S-1-5-21-2539639249-3665839487-1726599200-1000\..Trusted Domains: clonewarsadventures.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-2539639249-3665839487-1726599200-1000\..Trusted Domains: freerealms.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-2539639249-3665839487-1726599200-1000\..Trusted Domains: soe.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-2539639249-3665839487-1726599200-1000\..Trusted Domains: sony.com ([]* in Trusted sites)


:Services

:Reg

:Files
C:\FRST

:Commands
[purity]
[emptytemp]
[emptyjava]
[emptyflash]
[Reboot]

• Then click the Run Fix button at the top
• Let the program run unhindered, reboot the PC when it is done
• You will get a log that shows the results of the fix. Please post it.

NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.

Last scans...

Download Security Check from here or here and save it to your Desktop.

• Double-click SecurityCheck.exe
• Follow the onscreen instructions inside of the black box.
• A Notepad document should open automatically called checkup.txt; please post the contents of that document.

NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.

Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

• Make sure the following options are checked:
  • Internet Services
  • Windows Firewall
  • System Restore
  • Security Center
  • Windows Update
  • Windows Defender
  • Other Services
• Press "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please copy and paste the log to your reply.

Download Temp File Cleaner (TFC)
Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe

• Double click on TFC.exe to run the program.
• Click on Start button to begin cleaning process.
• TFC will close all running programs, and it may ask you to restart computer.

Please run a free online scan with the ESET Online Scanner

• Disable your antivirus program
• Click on "Run ESET Online Scanner" button.
• Tick the box next to YES, I accept the Terms of Use
• Click Start
• Accept any security warnings from your browser.
• Check Scan archives
• Click Start
• ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
• When the scan completes, click on List of found threats
• Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
• NOTE. If Eset won't find any threats, it won't produce any log.

 

[Shaun1810]

All processes killed
========== OTL ==========
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\\DefaultScope| /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F} deleted successfully.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CC1A175A-E45B-41ED-A30C-C9B1D7A0C02F}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\Locked deleted successfully.
Registry value HKEY_USERS\S-1-5-21-2539639249-3665839487-1726599200-1000\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-2539639249-3665839487-1726599200-1012\Software\Microsoft\Windows\CurrentVersion\RunOnce not found.
64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip image\ deleted successfully.
64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip selection\ deleted successfully.
64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip this page\ deleted successfully.
64bit-Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip URL\ deleted successfully.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip image\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip selection\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip this page\ not found.
Registry key HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MenuExt\Clip URL\ not found.
Registry key HKEY_USERS\S-1-5-21-2539639249-3665839487-1726599200-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\clonewarsadventures.com\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-2539639249-3665839487-1726599200-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\freerealms.com\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-2539639249-3665839487-1726599200-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\soe.com\ deleted successfully.
Registry key HKEY_USERS\S-1-5-21-2539639249-3665839487-1726599200-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains\sony.com\ deleted successfully.
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\FRST not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 67 bytes
->Flash cache emptied: 57472 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public
->Temp folder emptied: 0 bytes

User: Shaun Smith
->Temp folder emptied: 2724957 bytes
->Temporary Internet Files folder emptied: 252258986 bytes
->Java cache emptied: 1444412 bytes
->Google Chrome cache emptied: 65239985 bytes
->Flash cache emptied: 57856 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 17553 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 43255867 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 348.00 mb


[EMPTYJAVA]

User: All Users

User: Default

User: Default User

User: Public

User: Shaun Smith
->Java cache emptied: 0 bytes

Total Java Files Cleaned = 0.00 mb


[EMPTYFLASH]

User: All Users

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

User: Shaun Smith
->Flash cache emptied: 0 bytes

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 06122014_112611

Files\Folders moved on Reboot...
C:\Users\Shaun Smith\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
File move failed. C:\Windows\temp\Low\SkypeClickToCall\Logs\AutoUpdateSvc.log scheduled to be moved on reboot.
File move failed. C:\Windows\SysNative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat scheduled to be moved on reboot.

PendingFileRenameOperations files...

Registry entries deleted on Reboot...

 

[Shaun1810]

Results of screen317's Security Check version 0.99.84
Windows 7 Service Pack 1 x64 (UAC is enabled)
Internet Explorer 11
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
Microsoft Security Essentials
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
TuneUp 2.4.8.5
Java 7 Update 60
Java SE Development Kit 7 Update 25
Adobe Reader XI
Google Chrome 34.0.1847.116
Google Chrome 35.0.1916.114
````````Process Check: objlist.exe by Laurent````````
Microsoft Security Essentials MSMpEng.exe
Microsoft Security Essentials msseces.exe
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbam.exe
Malwarebytes Anti-Malware mbamscheduler.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 2%
````````````````````End of Log``````````````````````

 

[Shaun1810]

Farbar Service Scanner Version: 10-06-2014
Ran by Shaun Smith (administrator) on 12-06-2014 at 11:32:01
Running from "C:\Users\Shaun Smith\Downloads"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Google IP is accessible.
Google.com is accessible.
Yahoo.com is accessible.


Windows Firewall:
=============

Firewall Disabled Policy:
==================


System Restore:
============

System Restore Disabled Policy:
========================


Action Center:
============


Windows Update:
============

Windows Autoupdate Disabled Policy:
============================


Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
The start type of WinDefend service is set to Demand. The default start type is Auto.
The ImagePath of WinDefend service is OK.
The ServiceDll of WinDefend service is OK.


Windows Defender Disabled Policy:
==========================
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
"DisableAntiSpyware"=DWORD:1


Other Services:
==============


File Check:
========
C:\Windows\System32\nsisvc.dll => File is digitally signed
C:\Windows\System32\drivers\nsiproxy.sys => File is digitally signed
C:\Windows\System32\dhcpcore.dll => File is digitally signed
C:\Windows\System32\drivers\afd.sys => File is digitally signed
C:\Windows\System32\drivers\tdx.sys => File is digitally signed
C:\Windows\System32\Drivers\tcpip.sys => File is digitally signed
C:\Windows\System32\dnsrslvr.dll => File is digitally signed
C:\Windows\System32\mpssvc.dll => File is digitally signed
C:\Windows\System32\bfe.dll => File is digitally signed
C:\Windows\System32\drivers\mpsdrv.sys => File is digitally signed
C:\Windows\System32\SDRSVC.dll => File is digitally signed
C:\Windows\System32\vssvc.exe => File is digitally signed
C:\Windows\System32\wscsvc.dll => File is digitally signed
C:\Windows\System32\wbem\WMIsvc.dll => File is digitally signed
C:\Windows\System32\wuaueng.dll => File is digitally signed
C:\Windows\System32\qmgr.dll => File is digitally signed
C:\Windows\System32\es.dll => File is digitally signed
C:\Windows\System32\cryptsvc.dll => File is digitally signed
C:\Program Files\Windows Defender\MpSvc.dll => File is digitally signed
C:\Windows\System32\ipnathlp.dll => File is digitally signed
C:\Windows\System32\iphlpsvc.dll => File is digitally signed
C:\Windows\System32\svchost.exe => File is digitally signed
C:\Windows\System32\rpcss.dll => File is digitally signed


**** End of log ****

 

[Shaun1810]

C:\AdwCleaner\Quarantine\C\Program Files (x86)\Conduit\Community Alerts\Alert.dll.vir Win32/Toolbar.Conduit.Y potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Program Files (x86)\Conduit\CT3225826\plugins\TBVerifier.dll.vir Win32/Toolbar.Conduit.AC potentially unwanted application deleted - quarantined
C:\AdwCleaner\Quarantine\C\Users\Shaun Smith\AppData\Local\NativeMessaging\CT3306060\1_0_0_2\TBMessagingHost.exe.vir a variant of Win32/Toolbar.Conduit.AH potentially unwanted application deleted - quarantined

 

[Broni]

Your computer is clean

1. This step will remove all cleaning tools we used, it'll reset restore points (so you won't get reinfected by accidentally using some older restore point) and it'll make some other minor adjustments...
This is a very crucial step so make sure you don't skip it.
Download

DelFix by Xplode to your desktop. Delfix will delete all the used tools and logfiles.

Double-click Delfix.exe to start the tool.
Make sure the following items are checked:

• Activate UAC (optional; some users prefer to keep it off)
• Remove disinfection tools
• Create registry backup
• Purge System Restore
• Reset system settings

Now click "Run" and wait patiently.
Once finished a logfile will be created. You don't have to attach it to your next reply.

2. Make sure Windows Updates are current.

3. If any trojans, rootkits or bootkits were listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

4. Check if your browser plugins are up to date.
Firefox - https://www.mozilla.org/en-US/plugincheck/
other browsers: https://browsercheck.qualys.com/ (click on "Launch a quick scan now" link)

5. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

6. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

7. Run Temporary File Cleaner (TFC), AdwCleaner and Junkware Removal Tool (JRT) weekly (you need to redownload these tools since they were removed by DelFix).

8. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

9. (optional) If you want to keep all your programs up to date, download and install FileHippo Update Checker.
The Update Checker will scan your computer for installed software, check the versions and then send this information to FileHippo.com to see if there are any newer releases.

10. When installing\updating ANY program, make sure you always select "Custom " installation, so you can UN-check any possible "drive-by-install" (foistware), like toolbars etc., which may try to install along with the legitimate program. Do NOT click "Next" button without looking at any given page.

11. Read:
How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html
Simple and easy ways to keep your computer safe and secure on the Internet: http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/
About those Toolbars and Add-ons - Potentially Unwanted Programs (PUPs) which change your browser settings: http://www.bleepingcomputer.com/for...curity-questions-best-practices/#entry3187642

12. Please, let me know, how your computer is doing.

 

[Shaun1810]

Hey, thanks for the help, much appreciated, My computer seems to be running fine now and I haven't seen any suspicious activity. Thanks again.

 

[Broni]

Way to go!!
Good luck and stay safe