Why my Internet goes off when I download something

By sudhakar_karnat ยท 11 replies
Mar 30, 2008
  1. Hi All,

    I am facing a peculiar problem. I have an internet connection of 256kbps and i download movies via torrent..Earlier i used to download movies by flashget and i used to set the option in flashget so that whenever download completes system shuts down automatically but recently whenever i download anything in flashget or Auzures my internet connection is going off.

    Suppose if i start downloading a movie my internet connection goes off with in 10 minutes..To up the connection i disable the Local area connection and it goes to not responding mode and i restart the machine(it never restarts by its own i have to press the restart button on my CPU) and then internet goes up...It is really bugging me..

    Recently i have formatted my machine still same problem facing..I think the problem is with my System not with my internet service provider..

    this problem happens only when i download something...If i do only browsing it does not happen

    Do i have to change the LAN card for this???

    Please help me..

    I have posted my problem in many forums but i did not get any solution..Hoping that this time i get a solution..
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    I think this is because, all looks ok until you are downloading movies via torrent. And no one wants to jump up and help, when this could be some illegal activity. (unknown you see)

    In my view, you are being kicked off, by someone logged into your computer (basically many of these sharing programs are not safe, but others are)
    Which torrent software are you using, and where are the movies comming from?
  3. sudhakar_karnat

    sudhakar_karnat TS Rookie Topic Starter

    Thanks Kimsland for your reply...

    This happens not only while downloading movies but it happens when i do downloading even from a trustworthy site like download.com and etc..

    My network driver is nvidia nforce networking controller my motherboard is GIGABYTE
    i think i have LAN card in-built..

    In my Network connection system folder i have two icons one is 1394 and another Local area connection(this is configured to my internet connection)

    Point is it happens if i start downloading..

    Please help me..

    Thanks & Regards,
    Sudhakar Karnati
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    You didn't answer my questions - which concerns me (ie the answers, and any more questions I might ask)

    Please put your System Specs in your Profile

    If you have a proprietory computer like Dell; HP; Acer etc, please manually write this in the mobo field (ie Dell Dimension 3100 - as an example)

    I need this (specs) to confirm your drivers are up to date, especially your network drivers.
    I would also advise you to run Windows update, to confirm all security updates have been done.
  5. sudhakar_karnat

    sudhakar_karnat TS Rookie Topic Starter

    Hi Kimsland,

    Here is my system specations:
    Windows: Windows XP5.1 (Build 2600) Service Pack 2
    Internet Explorer: 6.0.2900.2180
    Memory (RAM): 448 MB
    CPU Info: AMD Athlon(tm) 64 X2 Dual Core Processor 3600+
    CPU Speed: 1111.3 MHz
    Sound card: Realtek HD Audio output
    Display Adapters: NVIDIA GeForce 6100 | NetMeeting driver | RDPDD Chained DD
    Screen Resolution: 1152 X 864 - 32 bit
    Network: Network Present
    Network Adapters: NVIDIA nForce Networking Controller - Packet Scheduler Miniport
    CD / DVD Drives: G: LITE-ON DVDRW LH-16A1P
    COM Ports: COM1 | COM2
    LPT Ports: LPT1
    Mouse: 3 Button Wheel Mouse Present
    Hard Disks: C: 19.5GB | D: 39.1GB | E: 39.1GB | F: 51.4GB
    Hard Disks - Free: C: 13.7GB | D: 13.5GB | E: 32.0GB | F: 10.3GB
    USB Controllers: 2 host controllers.
    Firewire (1394): 1 host controllers.
    PCMCIA (Laptops): Not Installed
    Manufacturer: Award Software International, Inc.
    Product Make:
    AC Power Status: OnLine
    BIOS Info: AT/AT COMPATIBLE | 07/17/06 | GBT - 42302e31
    Time Zone: India Standard Time
    Battery: No Battery
    Motherboard: Gigabyte Technology Co., Ltd. GA-M51GM-S2G
    Modem: Not detected

    I checked my device manager under this for my NVIDIA nForce networking controller in properties under power management tab the option "Allow computer to turn off this device to save power" is checked and how it should be? Should it be checked or unchecked?

    I cannot stop my self from appreciating this forum it is awesome...

    Thanks & Regards,
    Sudhakar Karnati
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    Well the Xp Driver for your network here: http://china.giga-byte.com/FileList/Driver/motherboard_driver_chipset_nvidia_c51.exe
    Came out in June 2006 ! So I suspect yours is Ok

    By the way here's your Motherboard's home page: http://tw.giga-byte.com/Products/Motherboard/Products_Overview.aspx?ProductID=2281

    My only thought is for you to reload your Torrent program (ie remove first)
    And also possibly re-install any 3rd party firewall (Internet Security) program you may have installed. (Hopefully you have installed !!)

    Please Un-Check. Then restart (just in case)

    That's good to hear. Especially seeming there's a TechSpot in India http://techspot.in/ (although they are very slow at replying !!)

    Anyway, if you continue to post here, with any other issues, you really should update your Profile (as I have mentioned)

  7. sudhakar_karnat

    sudhakar_karnat TS Rookie Topic Starter

    Hi Kimsland,

    I have completely uninstalled torrent program from my machine.

    And i tried to download this by using flashget download manager and the problem started my internet connection went off after 5MB had downloaded.

    Here i am attaching some more screen shots of my system settings in a word document..Please see this document..

    I have updated my profle with the information as much as i know but still i could not fill these fields like cooling(I guess this is a technique used to bring down operating temperature of mother board and other devices)

    I have unchecked the option "Allow computer to turn off this "

    There is no torrent software running on my machine still had this problem when i tried to download driver software..

    Please help me out from this problem...:confused:

    Thanks & Regards,
    Sudhakar Karnati
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

  9. sudhakar_karnat

    sudhakar_karnat TS Rookie Topic Starter

    Hi Kimsland,

    I am back with the same issue..

    I downloaded the software from here and i installed and it asked for Active armor firewall and i said yes for this but i turned off that fire wall..

    Should i turn on that firewall..

    still i am facing the same problem..

    More details about my system..

    I use Flahget download manager to download software..and the antivirus i use is AVAST..

    Please help me out..
    I opened that website and had a look at the forums and observed that there are no t so prompt replies like here..

    After installing the drivers downloaded from the above link in my system tray Active armor icon crossed with red lines is displaying and when i keep the mouse on that icon a test appears like:Active Armor firewall profile : off

    First i thought the problem might be because of flash get but even when i update java version also i am facing this problem..

    Do you think this problem is with the hardware or software??

    If you really want more details i can give my system IP(I know it is not a matter for you to know my IP) and access to connect you to my machine remotely(If that is possible i dont know)

    Details about probelm : when i start download something what ever may be the size of file the LAN icon in system tray will stop blinking and interenet goes off..Nest step i do is right click on the LAN icon and select disable the moment i select disable option the only one light glows in the icon(sending terminal) and i restart the machine and after that both lights glow and then internet is up..

    Can you please suggest me a software which helps me to view which content is coming in to my machine and what content is going to where and from where i am getting..I am asking this because this way i can track if there is anything that i am not aware of software running in background may be accessing internet and resulting in Net down

    Please help me...
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    I don't need your IP, but run command ipconfig can help at times, but I believe this error is in relation to your software. (ie other than large downloads, all is ok)

    I suspect the fault must be in either your Firewall (Avast) or likely flashget.

    You could as a test use Firefox (if not already) and use the addon Flashgot. Which seems to be a hell of a lot better and safer than Flashget.

    As a test please do the above. A google search on both will give the correct links.
    Then go ahead and try again.
    Note: torrent files don't use Flashget or Firefox or IE, they have their own built in download manager. I wonder if your Flashget may be causing issues with it

    On that comment, if you don't mind terribly much, I prefer you actually remove FlashGet entirely. And test again
  11. sudhakar_karnat

    sudhakar_karnat TS Rookie Topic Starter

    Hi Kimsland,

    I am sorry to say this i am still facing the problem..

    Till now i was using firefox now i am using Internet explorer and i completely removed flashget..

    My doubt is there might be a software running on background which i dont know is triggered by some or other and it eventually disconnecting my interenet..Can you suggest me a software or tool with the help of which i can monitor what are processes running in backgroun(I think we can use Task manager..but i dont see any process which is not familiar to me)

    And also can you suggest me a tool which shows me what all are accessing my internet apart from browser..

    Please help me..Today i contacted my Internet Service provider even he had no idea about what is happening and he suggested me to use extrernal LAN card what do you say about this?

    Thanks & Regards,
    Sudhakar Karnati
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,523

    What's Running

    Yes it could be a hardware issue with your network card
    You could do a few things in that area too.
    1. Confirm latest drivers loaded
    2. Confirm all network settings (this is where the ipconfig comes in)
    3. Remove the card from Device Manager, restart, then re-install the drivers again
    4. Plug in another Network card to test with that

    Also it's recommended not to have too many background services running. An easy option is to download Startup Control Panel and untick not required startups.

    Another good measuse is to have your computer always running clean of temporary files. Use CCleaner for this

    Generally on tech boards, it is a good idea to attach a HiJackThis log, which can show other startups that are not normally seen by the user

    There is also another file called Hosts (that can allow bad ports to be open) You can view ports open with t h i s program, you can also reset your Hosts file with this program HostXpert

    There's a few things!
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