Wifi doesn't connect unless directly connected to router by ethernet cable

Whenever I unplug from the router and go upstairs, I can't connect to my wi-fi. The problem also persists downstairs unless I am connected by ethernet. It's been happening for about 2 days. At first the wi-fi would jump in and out randomly and quickly but now it simply wont connect. Is it a virus or how can I fix it?


Posts: 13,934   +1,770
Delete (or forget) the existing WiFi connect.

disconnect the wired connect

enable WiFi and be sure the device is active

look for your SSID and attempt a new connection (allow it to be remembered)


Posts: 32   +9
Hi Mininanner22. Do you have another device that can connect to your wireless network in the same location? If you do and it connects w/o a problem, the issue is with the wireless reception on the problem machine. If another device detects your network and can't connect, you could have a problem with the wireless section of the router since you mention that your wi-fi was intermittent.You could try resetting the router if another device detects your network but can't connect, or seeing if there is a firmware update for your router and trying that. Weather another device can connect when the other can't will tell you where the problem could be.