Download the FixTDSS.exe Save the file to your Windows desktop. Close all running programs. If you are running Windows XP, turn off System Restore. How to turn off or turn on Windows XP System Restore Double-click the FixTDSS.exe file to start the removal tool. Click Start to begin the process, and then allow the tool to run. OK any security prompts. Restart the computer when prompted by the tool. After the computer has started, the tool will inform you of the state of infection (make sure to let me know what it said) If you are running Windows XP, re-enable System Restore.