Win 8 Total Meltdown

By Win8Disaster
Apr 25, 2015
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  1. Hello!

    Thank you in advance. I'm on a Win8 computer, which shut down totally just now. I tried to solve it without restarting, but it didn't work. Heck, when I did decide to restart, it took ages too. This is a pretty new computer as well. Any ideas or advice on what went wrong and what to do next time, would be VERY appreciated!

    I've tried to document the symptoms:
    • Sudden connection drop. Hasn't been possible to reconnect or anything.
    • Some programs hanging and crashing.
    • No networks found. Not possible to restart network card.
    • Programs like Intel Wireless Pro not wanting to start.
    • Spikes in RAM, CPU and HDD performance.
    • Longer than usual time between switching users.

    • "Radio switch device" crashes device manager if disabled, sometimes.ENE TECHNOLOGY INC. Windows also says it can't start this unit. Code 19.

    • Wireless card doesn't activate, despite brief pop up which says it activated
    • Frozen, unclickable remains of some windows/programs, sometimes stay and continously block the view. Unmoveable.

    • Disabling VirtualBox network plugin doesn't work. Crashes and its window stays unmoveable.
    • Keyboard shortcuts such as Windows key + R start to become unresponsive.
    • Network diagnoses, whether in general or on individual network cards turns up completely blank.
    • In device manager, the wireless card says it doesn't have any drivers installed. Yet there ARE apparent viewable driver files. Weird???
    • Tons of errors in a few services today, as per the Administrative logs. NvStreamSvc, DistributedCOM and Service Control Manager mostly. Warnings for DNS Client Events.
    • Restarting explore.exe doesn't help anything and the Windows 8 "Charms" don't work at all either on the user acc where this all started. But on the admin acc it does.
    • The bottom right network icon has the usual yellow triangle, but no charms menu appears if you click it. So you can't even check WiFi networks.

    Win 8.1
    i7-4710HQ 2.50Ghz
    8GB RAM
    GTX 860M GPU
    Used FireFox when it crashed.

  2. jobeard

    jobeard TS Ambassador Posts: 11,128   +982

    Try booting into Safe Mode -> strike F8 once / sec until you get B&W vga
    then select Last Known good config
  3. Win8Disaster

    Win8Disaster TS Rookie Topic Starter


    Thank you for a response!
  4. barbarian1977

    barbarian1977 TS Rookie Posts: 25

    If safe mode will work for you try to use commands in cmd such as:
    sfc /scannow

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