Solved Win32:malware-gen, Win32:Atraps-pf, Win32:Sirefef-PL infection, Win32:Downloader-PKU.

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Curt_Orris

Posts: 6   +0
Hello,

A shared computer at the house I live in has been infected with some malware/trojans for the past week. I have used RKill in combination with Spybot Search & Destroy, with clean up through CCleaner for a long time with great success. This time, not so much. I found this forum, and hope you can lend a hand in bringing this computer back to running order. Many kids want their games back.

In the next couple of posts, I will paste the required logs.

Thank you in advance for all your help and time!
 
Malwarebytes Anti-Malware 1.62.0.1300
www.malwarebytes.org

Database version: v2012.07.12.03

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
Suella Himes :: SUELLAHIMES-PC [administrator]

7/16/2012 11:43:54 PM
mbam-log-2012-07-16 (23-43-54).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 215988
Time elapsed: 5 minute(s), 29 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 2
C:\Users\Suella Himes\Desktop\StressRelief - Copy.exe (Joke.Stressreducer) -> Quarantined and deleted successfully.
C:\WINDOWS\Installer\{1483accc-1c07-71bd-0612-f55cda5be072}\U\00000008.@ (Trojan.Dropper.BCMiner) -> Quarantined and deleted successfully.

(end)
 
.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_31
Run by Suella Himes at 0:16:50 on 2012-07-17
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.4061.2453 [GMT -4:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
c:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe
C:\Users\Suella Himes\AppData\Local\Pokki\v0.259\pokki.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files (x86)\Lexmark 1200 Series\LXCZbmgr.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files (x86)\Lexmark 1200 Series\lxczbmon.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_3_300_262.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\system32\conhost.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://search.conduit.com?SearchSource=10&ctid=CT2612669
mDefault_Page_URL = hxxp://www.yahoo.com/?ilc=8
mStart Page = hxxp://www.yahoo.com/?ilc=8
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: YTNavAssistPlugin Class: {81017ea9-9aa8-4a6a-9734-7af40e7d593f} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
uURLSearchHooks: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMVU.dll
mURLSearchHooks: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMVU.dll
mWinlogon: Userinit=userinit.exe,
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMVU.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: WeCareReminder Class: {d824f0de-3d60-4f57-9eb1-66033ecd8abb} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMVU.dll
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms
mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [<NO NAME>]
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
StartupFolder: C:\Users\SUELLA~1\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\DELLDO~1.LNK - C:\Program Files (x86)\Dell\DellDock\DellDock.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - C:\PROGRA~2\MIF5BA~1\Office14\ONBttnIE.dll/105
IE: {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Suella Himes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75 192.168.1.1
TCP: Interfaces\{111660AF-1508-49F4-95E6-11BD1C0B342A} : DhcpNameServer = 75.75.76.76 75.75.75.75 192.168.1.1
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~2\SPYBOT~1\SDHelper.dll
BHO-X64: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO-X64: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO-X64: Search Helper - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
BHO-X64: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMVU.dll
BHO-X64: IMVU Inc - No File
BHO-X64: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
BHO-X64: WeCareReminder Class: {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO-X64: WeCareReminder - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB-X64: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~2\Yahoo!\Companion\Installs\cpn0\yt.dll
TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: IMVU Inc Toolbar: {90b49673-5506-483e-b92b-ca0265bd9ca8} - C:\Program Files (x86)\IMVU_Inc\prxtbIMVU.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Dell DataSafe Online] "C:\Program Files (x86)\Dell DataSafe Online\DataSafeOnline.exe" /m
mRun-x64: [Desktop Disc Tool] "c:\Program Files (x86)\Roxio\Roxio Burn\RoxioBurnLauncher.exe"
mRun-x64: [DellComms] "C:\Program Files (x86)\Dell\DellComms\bin\sprtcmd.exe" /P DellComms
mRun-x64: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [(Default)]
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
IE-X64: {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Users\Suella Himes\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\IMVU\Run IMVU.lnk
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Suella Himes\AppData\Roaming\Mozilla\Firefox\Profiles\yaqikmwk.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.yahoo.com/search?fr=mkg030&p=
FF - prefs.js: browser.search.selectedEngine - IMVU Inc Customized Web Search
FF - prefs.js: browser.startup.homepage - yahoo.com
FF - prefs.js: keyword.URL - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2612669&SearchSource=2&q=
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
FF - plugin: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npdeployJava1.dll
FF - plugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\3.0.40624.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Mozilla Firefox\plugins\np32asw.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\Users\Suella Himes\AppData\Local\Roblox\Versions\version-6ca07d14e2274822\NPRobloxProxy.dll
FF - plugin: C:\Users\Suella Himes\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
.
---- FIREFOX POLICIES ----
FF - user.js: yahoo.ytff.general.dontshowhpoffer - true
============= SERVICES / DRIVERS ===============
.
R0 PxHlpa64;PxHlpa64;C:\Windows\system32\Drivers\PxHlpa64.sys --> C:\Windows\system32\Drivers\PxHlpa64.sys [?]
R1 aswSnx;aswSnx;C:\Windows\system32\drivers\aswSnx.sys --> C:\Windows\system32\drivers\aswSnx.sys [?]
R1 aswSP;aswSP;C:\Windows\system32\drivers\aswSP.sys --> C:\Windows\system32\drivers\aswSP.sys [?]
R2 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;C:\Program Files (x86)\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-18 169312]
R2 aswFsBlk;aswFsBlk;C:\Windows\system32\drivers\aswFsBlk.sys --> C:\Windows\system32\drivers\aswFsBlk.sys [?]
R2 aswMonFlt;aswMonFlt;\??\C:\Windows\system32\drivers\aswMonFlt.sys --> C:\Windows\system32\drivers\aswMonFlt.sys [?]
R2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-7-14 44808]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-11-13 13336]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-11-13 1692480]
R2 sprtsvc_DellComms;SupportSoft Sprocket Service (DellComms);C:\Program Files (x86)\Dell\DellComms\bin\sprtsvc.exe [2009-5-5 206064]
R3 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\system32\DRIVERS\dtsoftbus01.sys --> C:\Windows\system32\DRIVERS\dtsoftbus01.sys [?]
R3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\system32\drivers\IntcHdmi.sys --> C:\Windows\system32\drivers\IntcHdmi.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\WINDOWS\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-7-14 136176]
S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-2-6 1153368]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2012-7-14 136176]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2010-12-28 31124344]
S3 MozillaMaintenance;Mozilla Maintenance Service;C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe [2012-5-3 113120]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
.
=============== Created Last 30 ================
.
2012-07-17 00:12:24 -------- d-----w- C:\Users\Suella Himes\AppData\Roaming\IMVU
2012-07-17 00:12:18 -------- d-----w- C:\Program Files (x86)\Conduit
2012-07-17 00:12:13 -------- d-----w- C:\Users\Suella Himes\AppData\Local\Conduit
2012-07-17 00:12:12 -------- d-----w- C:\Program Files (x86)\IMVU_Inc
2012-07-17 00:11:19 -------- d-----w- C:\Users\Suella Himes\AppData\Roaming\IMVUClient
2012-07-14 21:01:47 -------- d-----w- C:\Users\Suella Himes\AppData\Local\Google
2012-07-13 18:39:41 -------- d-sh--w- C:\Windows\SysWow64\%APPDATA%
2012-07-12 07:31:46 -------- d-----w- C:\Users\Suella Himes\AppData\Roaming\Malwarebytes
2012-07-12 07:31:38 -------- d-----w- C:\ProgramData\Malwarebytes
2012-07-12 07:31:37 24904 ----a-w- C:\Windows\System32\drivers\mbam.sys
2012-07-12 07:31:37 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2012-07-12 07:03:10 3148800 ----a-w- C:\Windows\System32\win32k.sys
2012-07-11 07:21:25 2004480 ----a-w- C:\Windows\System32\msxml6.dll
2012-07-10 08:10:59 9013136 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{00E6DF15-4EC7-4B28-9ECC-349AD41281EC}\mpengine.dll
2012-06-22 22:11:19 -------- d-----w- C:\Users\Suella Himes\AppData\Local\Macromedia
2012-06-21 04:58:51 2622464 ----a-w- C:\Windows\System32\wucltux.dll
2012-06-21 04:58:44 99840 ----a-w- C:\Windows\System32\wudriver.dll
2012-06-21 04:58:37 36864 ----a-w- C:\Windows\System32\wuapp.exe
2012-06-21 04:58:37 186752 ----a-w- C:\Windows\System32\wuwebv.dll
2012-06-18 05:27:08 -------- d---a-w- C:\D3-TMP
.
==================== Find3M ====================
.
2012-07-03 16:21:52 958400 ----a-w- C:\Windows\System32\drivers\aswSnx.sys
2012-07-03 16:21:52 71064 ----a-w- C:\Windows\System32\drivers\aswMonFlt.sys
2012-07-03 16:21:52 54072 ----a-w- C:\Windows\System32\drivers\aswRdr2.sys
2012-07-03 16:21:32 41224 ----a-w- C:\Windows\avastSS.scr
2012-06-22 22:05:22 70344 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-06-22 22:05:22 426184 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-06-06 06:06:16 1881600 ----a-w- C:\Windows\System32\msxml3.dll
2012-06-06 06:02:54 1133568 ----a-w- C:\Windows\System32\cdosys.dll
2012-06-06 05:05:52 1390080 ----a-w- C:\Windows\SysWow64\msxml6.dll
2012-06-06 05:05:52 1236992 ----a-w- C:\Windows\SysWow64\msxml3.dll
2012-06-06 05:03:06 805376 ----a-w- C:\Windows\SysWow64\cdosys.dll
2012-06-02 12:12:17 2311680 ----a-w- C:\Windows\System32\jscript9.dll
2012-06-02 12:05:28 1392128 ----a-w- C:\Windows\System32\wininet.dll
2012-06-02 12:04:50 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2012-06-02 12:01:40 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2012-06-02 11:57:08 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2012-06-02 08:33:25 1800192 ----a-w- C:\Windows\SysWow64\jscript9.dll
2012-06-02 08:25:08 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2012-06-02 08:25:03 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2012-06-02 08:20:33 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2012-06-02 08:16:52 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2012-06-02 05:50:10 458704 ----a-w- C:\Windows\System32\drivers\cng.sys
2012-06-02 05:48:16 95600 ----a-w- C:\Windows\System32\drivers\ksecdd.sys
2012-06-02 05:48:16 151920 ----a-w- C:\Windows\System32\drivers\ksecpkg.sys
2012-06-02 05:45:31 340992 ----a-w- C:\Windows\System32\schannel.dll
2012-06-02 05:44:21 307200 ----a-w- C:\Windows\System32\ncrypt.dll
2012-06-02 04:40:42 22016 ----a-w- C:\Windows\SysWow64\secur32.dll
2012-06-02 04:40:39 225280 ----a-w- C:\Windows\SysWow64\schannel.dll
2012-06-02 04:39:10 219136 ----a-w- C:\Windows\SysWow64\ncrypt.dll
2012-06-02 04:34:09 96768 ----a-w- C:\Windows\SysWow64\sspicli.dll
2012-05-04 23:30:16 8744608 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
2012-05-04 11:06:22 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-04 10:03:53 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-04 10:03:50 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-05-01 05:40:20 209920 ----a-w- C:\Windows\System32\profsvc.dll
2012-04-28 03:55:21 210944 ----a-w- C:\Windows\System32\drivers\rdpwd.sys
2012-04-26 05:41:56 77312 ----a-w- C:\Windows\System32\rdpwsx.dll
2012-04-26 05:41:55 149504 ----a-w- C:\Windows\System32\rdpcorekmts.dll
2012-04-26 05:34:27 9216 ----a-w- C:\Windows\System32\rdrmemptylst.exe
2012-04-24 05:37:37 184320 ----a-w- C:\Windows\System32\cryptsvc.dll
2012-04-24 05:37:37 140288 ----a-w- C:\Windows\System32\cryptnet.dll
2012-04-24 05:37:36 1462272 ----a-w- C:\Windows\System32\crypt32.dll
2012-04-24 04:36:42 140288 ----a-w- C:\Windows\SysWow64\cryptsvc.dll
2012-04-24 04:36:42 1158656 ----a-w- C:\Windows\SysWow64\crypt32.dll
2012-04-24 04:36:42 103936 ----a-w- C:\Windows\SysWow64\cryptnet.dll
.
============= FINISH: 0:18:57.00 ===============
 
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/6/2012 4:05:45 PM
System Uptime: 7/16/2012 11:50:41 PM (1 hours ago)
.
Motherboard: Dell Inc. | | 018D1Y
Processor: Pentium(R) Dual-Core CPU E5700 @ 3.00GHz | CPU 1 | 3003/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 454 GiB total, 188.882 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
No restore point in system.
.
==== Installed Programs ======================
.
µTorrent
7-Zip 9.20
Adobe After Effects CS4
Adobe After Effects CS4 Presets
Adobe AIR
Adobe Anchor Service CS3
Adobe Anchor Service CS4
Adobe Asset Services CS3
Adobe Bridge CS3
Adobe Bridge Start Meeting
Adobe Camera Raw 4.0
Adobe CMaps CS4
Adobe Color - Photoshop Specific
Adobe Color EU Extra Settings
Adobe Color JA Extra Settings
Adobe Color NA Recommended Settings
Adobe Color Video Profiles AE CS4
Adobe Default Language CS4
Adobe Device Central CS3
Adobe Dynamiclink Support
Adobe Encore CS3
Adobe Encore CS3 Codecs
Adobe ExtendScript Toolkit 2
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 11 Plugin
Adobe Fonts All
Adobe Help Viewer CS3
Adobe Linguistics CS3
Adobe Media Encoder CS4
Adobe Media Encoder CS4 Additional Exporter
Adobe MotionPicture Color Files CS4
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS3
Adobe Photoshop Elements 8.0
Adobe Reader 9.1.2
Adobe Setup
Adobe Shockwave Player 11.6
Adobe Stock Photos CS3
Adobe Type Support CS4
Adobe Update Manager CS3
Adobe Update Manager CS4
Adobe Version Cue CS3 Client
Adobe WinSoft Linguistics Plugin
Adobe XMP DVA Panels CS3
Adobe XMP Panels CS3
Adobe XMP Panels CS4
AdobeColorCommonSetRGB
Apple Application Support
Apple Software Update
Ask Toolbar
Ask Toolbar Updater
avast! Free Antivirus
Cain & Abel v4.9.43
CamStudio OSS Desktop Recorder
Cisco Connect
ConvertXtoDVD 4.1.19.365
CWA Reminder by We-Care.com v4.0.16.3
CycoreFX HD 1.6 for After Effects
DAEMON Tools Lite
Dell Communications (Support Software)
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell DataSafe Online
Dell Dock
Dell Getting Started Guide
FrostWire 5.3.5
Google Chrome
Google Update Helper
GoToAssist 8.0.0.514
IMVU Avatar Chat Software
IMVU Inc Toolbar
Intel(R) Control Center
Intel(R) Rapid Storage Technology
Java Auto Updater
Java(TM) 6 Update 31
Junk Mail filter update
K-Lite Mega Codec Pack 8.3.2
Lexmark 1200 Series
M4a/Flac/Ogg/Ape/Mpc Tag Support Plugin for Media Player v 1.1
Malwarebytes Anti-Malware version 1.62.0.1300
Microsoft Choice Guard
Microsoft Office 2010
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Morrowind
Morrowind Script Extender 0.9.4.1
Mozilla Firefox 13.0.1 (x86 en-US)
Mozilla Maintenance Service
mst IsUsedBy
MSVCRT
PDF Settings
Photoshop Camera Raw
Pixel Bender Toolkit
Pokki
QuickTime
Realtek High Definition Audio Driver
Roblox for Suella Himes
Roxio Burn
Security Update for CAPICOM (KB931906)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Skype Toolbars
Skype™ 4.2
Spybot - Search & Destroy
Suite Shared Configuration CS4
swMSM
TES Construction Set
Trapcode Shine
Trapcode Starglow
Unity Web Player
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
VLC media player 1.1.11
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
WinPcap 4.1.2
WinRAR 4.10 (32-bit)
Xiph.Org Open Codecs 0.85.17777
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar
.
==== Event Viewer Messages From Past Week ========
.
7/16/2012 11:51:55 PM, Error: Service Control Manager [7024] - The HomeGroup Listener service terminated with service-specific error %%-2147023143.
7/16/2012 11:50:59 PM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
7/16/2012 11:50:58 PM, Error: Service Control Manager [7003] - The SBSD Security Center Service service depends the following service: wscsvc. This service might not be installed.
7/16/2012 11:50:58 PM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
7/16/2012 11:50:58 PM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
7/16/2012 11:07:46 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F}
7/16/2012 11:07:46 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}
7/16/2012 11:07:45 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.
7/16/2012 10:33:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
7/16/2012 10:33:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
7/16/2012 10:33:11 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
7/16/2012 10:33:10 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
7/16/2012 10:33:08 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
7/16/2012 10:33:02 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
7/16/2012 10:32:58 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSnx aswSP aswTdi DfsC discache NetBIOS NetBT nsiproxy Psched rdbss spldr tdx Wanarpv6 WfpLwf
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.
7/16/2012 10:32:58 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
7/15/2012 8:54:08 PM, Error: Service Control Manager [7023] - The Windows Update service terminated with the following error: %%-2147467243
7/15/2012 8:25:03 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
7/14/2012 10:27:21 AM, Error: Service Control Manager [7034] - The avast! Antivirus service terminated unexpectedly. It has done this 3 time(s).
7/14/2012 10:24:51 AM, Error: Service Control Manager [7031] - The avast! Antivirus service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
7/14/2012 10:12:51 AM, Error: Service Control Manager [7031] - The avast! Antivirus service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 5000 milliseconds: Restart the service.
7/12/2012 3:52:18 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
7/12/2012 3:09:48 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SftService service.
.
==== End Of File ===========================
 
Ok, I don't want to waist the time of the great people who help out here on this forum, so I am notifying you of the decision that we have made before you devote your time to trying to help us. We are just going to do a complete flash and system restore to when we first got the computer, then make necessary updates.
 
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