Inactive Win64/sirefef.y problem

[chinn29]

Hello Everybody!
Can you please help with the infection some tools detect them and remove but not completely they keep popping up every 5 mins and shutsdown.
I really dont want to reinstall os...

Thanks In Advance!
Chinn

 

[Bobbye]

Please see if you can stay up long enough to do the following:

Please follow these steps: Preliminary Virus and Malware Removal.

NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

When you have finished, leave the logs for review in your next reply .
NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
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If you cannot stay up long enough to download, then run the programs, download them from a clean computer to a clean flash drive. Then connect the drive, install and run the programs.
==========================================
My Guidelines: please read and follow:

• Be patient. Malware cleaning takes time. I am also working with other members while I am helping you.
• Read my instructions carefully. If you don't understand or have a problem, ask me. Follow the order of the tasks I give you. Order is crucial in cleaning process.
• If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
• File sharing programs should be uninstalled or disabled during the cleaning process..
• Observe these:
  [o] Don't follow directions given to someone else
  [o] Don't use any other cleaning programs or scans while I'm helping you.
  [o] Don't use a Registry cleaner or make any changes in the Registry.
  [o] Don't download and install new programs- except those I give you.

Threads are closed after 5 days if there is no reply.