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Windows 10 - Steam, Avira, GeForce Experience not starting

By madmichael ยท 5 replies
Apr 16, 2019
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  1. I went through the steps to see if the problem was a virus and it doesn't look like that is the problem https://www.techspot.com/community/...d-also-steam-and-geforce.253253/#post-1740111

    When the PC restarts I get the message that the Avira Engine can't start. When I launch Steam I get "The application was unable to start correctly (0x000007b)." I also get this when I right click on the Steam icon and click on Exit Steam. When I try to launch the GeForce Experience the black container loads, but then stops with a popup "Error Code 0x0003".

    I've searched on all those errors and tried the various solutions as well as reinstalling Steam, Avira, and GeForce. All reinstalled without error, but the original errors persist. Any ideas?
     
  2. Cycloid Torus

    Cycloid Torus Stone age computing - click on the rock below.. Posts: 3,863   +1,122

    I do not have an answer, but I can tell you what I would do if it were mine.
    1- contact Avira support and get a utility to completely remove Avira
    2- remove Avira
    3- start Windows Defender
    4- uninstall Steam
    5- uninstall GeForce Experience
    6- download and run DDU to clear all traces of GeForce
    7- following exact directions, run SFC (https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker)
    8- check system/motherboard maker and download and install chipset and system drivers
    9- download and install nVidia drivers (not the extras)
    10- download and install Steam

    At this point, hopefully, you are no longer getting errors in Steam - make a restore point or an image backup. You may now try GeForce extras and Avira. If errors begin again, you now have a specific suspect.

    In my case, I found my Dell Precision T3500 (Windows 64 Pro, Intel Xeon, 6c/12t, 12GB RAM, GTX 1050 Ti) was happier not using Avira and not using Experience.

    Your mileage may vary.
     
    madmichael likes this.
  3. madmichael

    madmichael TS Rookie Topic Starter Posts: 21

    All the other steps went well, but when I tried to run DISM.exe from Step 7 I got this

    Image Version: 10.0.17134.706

    [== 4.8% ]
    Error: 605

    The specified buffer contains ill-formed data.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
     
  4. madmichael

    madmichael TS Rookie Topic Starter Posts: 21

    I ran SFC /SCANNOW and got...

    "Windows Resource Protection found corrupt files and successfully repaired them."

    However when I tried to run DISM.exe again I received the same error as before.
     
  5. Cycloid Torus

    Cycloid Torus Stone age computing - click on the rock below.. Posts: 3,863   +1,122

    To summarize, you are using the March 2018 version (1803) of Windows 10 and have not updated to the current version. There appears to be a basic error reported by DISM which SFC cannot overcome. DISM log file found at C:\WINDOWS\Logs\DISM\dism.log might give more information.

    This may help.. https://social.technet.microsoft.co...8/sfc-and-dism-errors?forum=win10itprogeneral
    OR
    if it were mine, I would make a thorough back up of my data files (also a good idea anytime), download Windows 10 version 1809 ISO disk and do a clean install from a DVD (including removing and re-creating partitions).

    Sorry, there is no simple answer.
     
  6. madmichael

    madmichael TS Rookie Topic Starter Posts: 21

    But I was promised simple answers for free! ;-) Thanks for your time and help.
     

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