So I finally was able to download the ISO and attempted the repair installation and Its had some errors, I wrote everything down but don't have the paper with me so ill try my best to remember everything:
First off my laptop cant connect to internet even through an Ethernet cable so im unable to do the repair installation and get the updates from online, is that required to get the updates online?
During the installation on the 3rd step, expanding windows files and updates or something, it gets about 300MB into it and then restarts and after the restart I get an error message something like: Application error with winpeshl.exe - The application was unable to start correctly I think, I think the Error code was 0xc0000142 but I will verify as soon as I can. After clicking OK it restarts again and gives me two options one run the windows setup I think and one to boot windows 7, if I let it choose set up it brings me to a login page asking for a username and password and unable to log in also the size of the mouse and everything on this login screen looks similar to safe mode.
I restart and boot windows 7 and it tells me something like this version of windows cant be installed or its not compatible and that it has restored the previous version and tells me to check a website for compatibility.
since the attempted repair install ive noticed a few more things not working like some programs but nothing major yet.
Wondering if I should do a clean reinstall now? but I wont do anything unless you tell me to from here on out till problem is fixed
also in the all in one repair program you told me to, I did a backup? I looked in control panel on restore and back up and windows has no back up, im going to transfer all my files to another computer just to be safe.
Once again THANK YOU very much for your help so far!! I will surely make a contribution once my tax return comes in