Windows 7 can't connect to internet through Wifi or ethernet cable

C

Clinestine2

I recently used a program Autoruns,, and deleted some startup things I shouldn't have.. Since then I cant connect to internet, the troubleshooter for wireless adapter says the Windows wireless service is not running on this computer (WLAN Autoconfig service) and fails to start the service.
I notice on windows task manager there are only about 13 Processes running and there are usually about 20, and on Services there are about 40 running and about 100 or more stopped services. Thanks for the help

Also on startup now I have a pop up on bottom saying, Failed to connect to a windows service. Windows could not connect to the System Event Notification Service service. This problem prevents standard users from logging on to the system. As an administrative user, you can review the System Event Log for details about why the service didn't respond. And the startup and logon time is really long now
 
Last edited by a moderator:
Sounds like you deleted the network drivers, I did this once and ill be honest unless someone here knows a trick, or you have a CD with drivers you are going to have to have a hell of a time unless you know the name of the hardware and download the right driver, thats my guess. best of luck
 
Check the Device Manager in the Control Panel. If there are any yellow symbols next to any devices, there is a driver problem or a driver is missing.
 
1. Click Start, type services.msc and hit enter.
2. Locate WLAN AutoConfig service, double click on it to open its properties window.
3. Under General tab, change the Startup type to Automatic and click Start button.
4. Click Apply and then ok.
 
WLAN was already set to automatic and when I try to start the WLAN service I get error: Windows could not start the WLAN AutorConfig service on local computer.
Error 1747: The authentication service is unknown.
 
1.Click start and type msconfig and hit enter.
2.In the general tab check the normal startup box
3.Click apply, then ok, then restart your pc.

Is there maybe a restore option in your autoruns program?
 
Normal startup already selected. No Autoruns does not have a restore function or ANY kind of safeguarding, I strongly recommend not using Autoruns unless you know what your doing!!

I deleted HKLM (Registry keys???) files through autoruns, I need help figuring out which ones I deleted and restoring them right?? should I move this thread to another area in the forum like under windows or software?
 
When you work with Autoruns never delete anything.
If you want to test something you can simply un-check an entry.

redtarget.gif
Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.

  • Make sure the following options are checked:
    • Internet Services
    • Windows Firewall
    • System Restore
    • Security Center/Action Center
    • Windows Update
    • Windows Defender
    • Other Services
  • Press "Scan".
  • It will create a log (FSS.txt) in the same directory the tool is run.
  • Please copy and paste the log to your reply.

redtarget.gif
Please download MiniToolBox, save it to your desktop and run it.

Checkmark following boxes:
  • Report IE Proxy Settings
  • Report FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
  • List Installed Programs
  • List Devices (do NOT change any settings)
  • List Users, Partitions and Memory size
  • List Minidump Files
  • List Restore Points
Click Go and post the result.
 
Thank you very much Broni, and believe me a I learned my lesson here, I was foolish and trying to speed my computer up.

Result of FSS:
Farbar Service Scanner Version: 19-07-2012
Ran by TLC (administrator) on 10-02-2014 at 14:56:18
Running from "C:\Users\TLC\Desktop\tools"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
LAN connected.
Attempt to access Google IP returned error: Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors

Windows Firewall:
=============
mpsdrv Service is not running. Checking service configuration:
The start type of mpsdrv service is OK.
The ImagePath of mpsdrv service is OK.
MpsSvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of MpsSvc. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of MpsSvc. The value does not exist.
Unable to retrieve ServiceDll of MpsSvc. The value does not exist.
bfe Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open bfe registry key. The service key does not exist.

Firewall Disabled Policy:
==================
ATTENTION!=====> Unable to open HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile. The key does not exist.
ATTENTION!=====> Unable to open HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile. The key does not exist.

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
wscsvc Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wscsvc registry key. The service key does not exist.

Windows Update:
============
wuauserv Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open wuauserv registry key. The service key does not exist.
BITS Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open BITS registry key. The service key does not exist.
cryptsvc Service is not running. Checking service configuration:
The start type of cryptsvc service is set to Demand. The default start type is Auto.
The ImagePath of cryptsvc service is OK.
The ServiceDll of cryptsvc service is OK.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
WinDefend Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ImagePath: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.
Checking ServiceDll: ATTENTION!=====> Unable to open WinDefend registry key. The service key does not exist.

Other Services:
==============
sharedaccess Service is not running. Checking service configuration:
Checking Start type: ATTENTION!=====> Unable to retrieve start type of sharedaccess. The value does not exist.
Checking ImagePath: ATTENTION!=====> Unable to retrieve ImagePath of sharedaccess. The value does not exist.
Unable to retrieve ServiceDll of sharedaccess. The value does not exist.

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-02-13 01:56] - [2013-01-02 22:00] - 1913192 ____A (Microsoft Corporation) B62A953F2BF3922C8764A29C34A22899
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll
[2012-10-10 00:26] - [2012-06-01 21:41] - 0184320 ____A (Microsoft Corporation) 9C01375BE382E834CC26D1B7EAF2C4FE
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2010-11-20 19:24] - [2010-11-20 19:24] - 0512512 ____A (Microsoft Corporation) 81AE77770A755E047461A88F110CEC11
**** End of log ****


Result of MiniToolBox:
MiniToolBox by Farbar Version: 23-01-2014
Ran by TLC (administrator) on 10-02-2014 at 14:58:12
Running from "C:\Users\TLC\Desktop\tools"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************
========================= IE Proxy Settings: ==============================
Proxy is not enabled.
No Proxy Server is set.
========================= FF Proxy Settings: ==============================
"network.proxy.no_proxies_on", "localhost,127.0.0.1"
"network.proxy.type", 0
========================= Hosts content: =================================
========================= IP Configuration: ================================
Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC = Wireless Network Connection (Media disconnected)
Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Initialization Function InitHelperDll in NSHHTTP.DLL failed to start with error code 11003

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration
Windows IP Configuration
Host Name . . . . . . . . . . . . : XJ-13
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Broadcast
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller (NDIS 6.20)
Physical Address. . . . . . . . . : E8-9A-8F-78-C5-A6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8188CE Wireless LAN 802.11n PCI-E NIC
Physical Address. . . . . . . . . : D0-DF-9A-65-CA-E6
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{9C57B032-4DE7-4585-885A-CC7C579004E1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.gateway.2wire.net:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: NULL
Unable to initialize Windows Sockets interface. Destination address unreachable.
Server: UnKnown
Address: NULL
Unable to initialize Windows Sockets interface. Destination address unreachable.
Unable to initialize Windows Sockets interface. Destination address unreachable.
========================= Winsock entries =====================================
Catalog5 01 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
Catalog5 02 C:\windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 mswsock.dll [] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
Catalog5 06 C:\windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Winsock: Missing Catalog5 entry, broken internet access. <===== ATTENTION.
Catalog9 01 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\system32\NLAapi.dll"
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 mswsock.dll [File Not found] (Microsoft Corporation)
ATTENTION: The LibraryPath should be "%SystemRoot%\System32\mswsock.dll"
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
Winsock: Missing Catalog5-x64 entry, broken internet access. <===== ATTENTION.
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
========================= Event log errors: ================================
Could not start eventlog service, could not read events.
The Windows Event Log service is starting.
The Windows Event Log service could not be started.
A system error has occurred.
System error 1747 has occurred.
The authentication service is unknown.

=========================== Installed Programs ============================
Adobe AIR (Version: 2.7.1.19610)
Adobe Flash Player 12 ActiveX (Version: 12.0.0.44)
Adobe Flash Player 12 Plugin (Version: 12.0.0.44)
Adobe Reader X MUI (Version: 10.0.0)
Any Video Converter 3.5.8
Apple Application Support (Version: 2.3.6)
Apple Mobile Device Support (Version: 7.0.0.117)
Apple Software Update (Version: 2.1.3.127)
Atheros Communications Inc.(R) AR81Family Gigabit/Fast Ethernet Driver (Version: 1.0.0.36)
Auslogics BoostSpeed (Version: 5.0)
AVG 2014 (Version: 14.0.3697)
AVG 2014 (Version: 14.0.4259)
AVG 2014 (Version: 2014.0.4259)
Battlefield Play4Free
Best Buy pc app (Version: 3.2.2.1)
BitComet 1.36 (Version: 1.36)
BitZipper 2010
Bonjour (Version: 3.0.0.10)
Cisco EAP-FAST Module (Version: 2.2.14)
Cisco LEAP Module (Version: 1.0.19)
Cisco PEAP Module (Version: 1.1.6)
Conexant HD Audio (Version: 8.51.1.0)
Conquer Online 2.0
D3DX10 (Version: 15.4.2368.0902)
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Expert PDF 7 Reader (Version: 7.0.1370.0)
Facebook Video Calling 2.0.0.447 (Version: 2.0.447)
Grand Theft Auto Vice City (Version: 1.00.000)
HiJackThis (Version: 1.0.0)
Intel(R) Management Engine Components (Version: 7.0.0.1144)
Intel(R) Processor Graphics (Version: 8.15.10.2353)
Intel(R) Rapid Storage Technology (Version: 10.1.2.1004)
iTunes (Version: 11.1.0.126)
IZArc 4.1.8 (Version: 4.1.8)
Java Auto Updater (Version: 2.1.6.0)
Java(TM) 6 Update 33 (Version: 6.0.330)
Java(TM) 7 Update 5 (Version: 7.0.50)
JavaFX 2.1.1 (Version: 2.1.1)
JDownloader 0.9 (Version: 0.9)
Junk Mail filter update (Version: 15.4.3502.0922)
Label@Once 1.0 (Version: 1.0)
Magic ISO Maker v5.4 (build 0239)
magicJack (Version: 2.0.6073.4413)
Malwarebytes Anti-Malware version 1.75.0.1300 (Version: 1.75.0.1300)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30320)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30320)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Access Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Excel MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Groove MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office InfoPath MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Office 64-bit Components 2010 (Version: 14.0.6029.1000)
Microsoft Office OneNote MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Outlook MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office PowerPoint MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Professional Plus 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (French) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proof (Spanish) 2010 (Version: 14.0.6029.1000)
Microsoft Office Proofing (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Publisher MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Shared Setup Metadata MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Office Word MUI (English) 2010 (Version: 14.0.6029.1000)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.59193)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.59192)
Microsoft Visual C++ 2005 Redistributable (x64) (Version: 8.0.61000)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (Version: 9.0.30729.6161)
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (Version: 10.0.40219)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
Mozilla Firefox 26.0 (x86 en-US) (Version: 26.0)
Mozilla Maintenance Service (Version: 26.0)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
neroxml (Version: 1.0.0)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PlayReady PC Runtime x86 (Version: 1.3.0)
Project 64 version 2.0.0.14 (Version: 2.0.0.14)
PunkBuster Services (Version: 0.990)
QuickShare (Version: 1.135.60.12323)
Realtek USB 2.0 Reader Driver (Version: 1.0.0.12)
Realtek WLAN Driver (Version: 2.00.0013)
Rosetta Stone Version 3 (Version: 3.3.5.2)
SAMSUNG USB Driver for Mobile Phones (Version: 1.3.2410.0)
Sansa Updater (Version: 1.304)
Synaptics Pointing Device Driver (Version: 15.2.11.1)
TOSHIBA Application Installer (Version: 9.0.1.1)
TOSHIBA Assist (Version: 4.02.02)
Toshiba Book Place (Version: 2.2.6775)
TOSHIBA Bulletin Board (Version: 1.6.08.64)
TOSHIBA Disc Creator (Version: 2.1.0.6 for x64)
TOSHIBA eco Utility (Version: 1.2.25.64)
TOSHIBA Face Recognition (Version: 3.1.8.64)
TOSHIBA Hardware Setup (Version: 4.08.06.00)
TOSHIBA HDD/SSD Alert (Version: 3.1.64.7)
TOSHIBA Media Controller (Version: 1.0.86.2)
TOSHIBA Media Controller Plug-in (Version: 1.0.6.1)
TOSHIBA PC Health Monitor (Version: 1.7.4.64)
TOSHIBA Quality Application (Version: 1.0.3)
TOSHIBA Recovery Media Creator (Version: 2.1.3.5109)
TOSHIBA ReelTime (Version: 1.7.17.64)
TOSHIBA Resolution+ Plug-in for Windows Media Player (Version: 1.1.0)
TOSHIBA Service Station (Version: 2.2.9)
TOSHIBA Sleep Utility (Version: 1.4.2.7)
TOSHIBA Supervisor Password (Version: 4.08.06.00)
TOSHIBA Value Added Package (Version: 1.5.4.64)
TOSHIBA Web Camera Application (Version: 2.0.0.19)
TOSHIBA Wireless LAN Indicator (Version: 1.0.3)
ToshibaRegistration (Version: 1.0.4)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195 (Version: 1.2.0)
VIO Player version 2.0 (Version: 2.0)
VirtualCloneDrive (Version: 5.4.7.0)
Visual Studio 2010 x64 Redistributables (Version: 13.0.0.1)
Visual Studio 2012 x64 Redistributables (Version: 14.0.0.1)
Visual Studio 2012 x86 Redistributables (Version: 14.0.0.1)
VLC media player 2.0.2 (Version: 2.0.2)
Vuze (Version: 4.7)
War Thunder Launcher 1.0.1.302
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3508.1109)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3508.1109)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3508.1109)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3508.1109)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Wondershare MobileGo for Android ( Version 4.1.0 ) (Version: 4.1.0)
Wondershare Video Converter Ultimate(Build 5.4.3.0)
Yahoo! Messenger
========================= Devices: ================================
Name: CSN5PDTS82x64 NDIS Protocol Driver
Description: CSN5PDTS82x64 NDIS Protocol Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: CSN5PDTS82x64
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

========================= Memory info: ===================================
Percentage of memory in use: 31%
Total physical RAM: 4043.86 MB
Available physical RAM: 2755.32 MB
Total Pagefile: 8085.9 MB
Available Pagefile: 6707.73 MB
Total Virtual: 4095.88 MB
Available Virtual: 3975.58 MB
========================= Partitions: =====================================
1 Drive c: (TI106139W0E) (Fixed) (Total:580.98 GB) (Free:229.04 GB) NTFS
3 Drive e: (Vice_City_Play) (CDROM) (Total:0.64 GB) (Free:0 GB) CDFS
4 Drive f: (TREVORCLINE) (Removable) (Total:7.45 GB) (Free:6.83 GB) FAT32
========================= Users: ========================================
User accounts for \\XJ-13
Administrator Guest Mcx1-TLC-PC
TLC Windows
========================= Minidump Files ==================================
No minidump file found
========================= Restore Points ==================================

**** End of log ****
 
We have great number of issues there.

Before we continue....what was the reason behind playing with Autoruns?
 
Broni said:
We have great number of issues there.

Before we continue....what was the reason behind playing with Autoruns?
Click to expand...

I thought so :(
well I was trying to speed up my computer and I thought that if I took some things off of start up that it would help, I hope its not too much trouble to help fix these issues, sorry for being a dummy and messing with a program I shouldn't of lol...
 
Broni said:
We have great number of issues there.

Before we continue....what was the reason behind playing with Autoruns?
Click to expand...

I thought so :(
well I was trying to speed up my computer and I thought that if I took some things off of start up that it would help, I hope its not too much trouble to help fix these issues, sorry for being a dummy and messing with a program I shouldn't of lol...
 
Broni said:
We have great number of issues there.

Before we continue....what was the reason behind playing with Autoruns?
Click to expand...

I thought so :(
well I was trying to speed up my computer and I thought that if I took some things off of start up that it would help, I hope its not too much trouble to help fix these issues, sorry for being a dummy and messing with a program I shouldn't of lol...
 
Let's see what this tool will fix...

Download Windows Repair (All in One) from this site

Install the program then run it.

NOTE 1. In Windows Vista, 7 and 8 right click on the program, click "Run As Administrator".
NOTE 2. Disable your antivirus program before running Windows Repair.

Go to Step 2 and click on Check button next to 1. See If Check Disk Is Needed.
If the tool that the Check Disk is needed click on Do It button next to 2. Check Disk.
In that case make sure you restart computer.

p22004342.gif



Once the above is done go to Step 3 and allow it to run System File Check by clicking on Do It button:

p22004343.gif



Go to Step 4 and under "System Restore" click on Create button:

p22004346.gif



Go to Start Repairs tab and click Start button.

Leave all checkmarks as they're.
NOTE for Windows 8 users. Reset Registry Permissions is NOT checked by design.

Click on Start button.

p22004347.gif


Post Windows Repair log which is located in the following folder:
64-bit systems - C:\Program Files (x86)\Tweaking.com\Windows Repair (All in One)\Logs
32-bit systems - C:\Program Files\Tweaking.com\Windows Repair (All in One)\Logs

Post fresh FSS log as well.
 
Thanks again Broni!
-The disk needed to be check and did check it, it froze for about 15 min at the 3rd stage but eventually continued and finished.
-for step 3 the system file check, it goes to 7% then it pauses and says: Windows resource protection could not perform the requested operation. and then asks to restart computer when system file checker is finished, but file checker never completed.
-Created a restore point.
-For the start repairs tab.. I got a popup window saying; Execute processes remotely has stopped working, a problem caused the program to stop working correctly. windows will close the program and notify you if a solution is available. and this continued to pop up after every step..
im wondering if I would be better off reinstalling windows 7?? but I don't have the install disk..
Here are logs;
Windows repair log;

System Variables
--------------------------------------------------------------------------------
OS: Windows 7 Home Premium
OS Architecture: 64-bit
OS Version: 6.1.7601
OS Service Pack: Service Pack 1
Computer Name: XJ-13
Windows Drive: C:\
Windows Path: C:\Windows
Current Profile: C:\Users\TLC
Current Profile SID: S-1-5-21-3521774429-2675038-2825181902-1000
Current Profile Classes: S-1-5-21-3521774429-2675038-2825181902-1000_Classes
Profiles Location: C:\Users
Profiles Location 2: C:\Windows\ServiceProfiles
Local Settings AppData: C:\Users\TLC\AppData\Local
--------------------------------------------------------------------------------
Starting Repairs...
Start (2/11/2014 3:53:18 PM)
01 - Reset Registry Permissions 01/03
HKEY_CURRENT_USER & Sub Keys
Start (2/11/2014 3:53:18 PM)
Running Repair Under Current User Account
Done (2/11/2014 3:53:25 PM)
01 - Reset Registry Permissions 02/03
HKEY_LOCAL_MACHINE & Sub Keys
Start (2/11/2014 3:53:25 PM)
Running Repair Under System Account
Done (2/11/2014 3:54:58 PM)
01 - Reset Registry Permissions 03/03
HKEY_CLASSES_ROOT & Sub Keys
Start (2/11/2014 3:54:58 PM)
Running Repair Under System Account
Done (2/11/2014 3:55:07 PM)
03 - Register System Files
Start (2/11/2014 3:55:07 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 3:55:57 PM)
04 - Repair WMI
Start (2/11/2014 3:55:57 PM)
Running Repair Under Current User Account
Done (2/11/2014 4:01:00 PM)
05 - Repair Windows Firewall
Start (2/11/2014 4:01:00 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:01:21 PM)
06 - Repair Internet Explorer
Start (2/11/2014 4:01:21 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:01:55 PM)
07 - Repair MDAC/MS Jet
Start (2/11/2014 4:01:55 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:02:56 PM)
08 - Repair Hosts File
Start (2/11/2014 4:02:56 PM)
Running Repair Under System Account
Done (2/11/2014 4:03:02 PM)
09 - Remove Policies Set By Infections
Start (2/11/2014 4:03:02 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:03:13 PM)
11 - Repair Icons
Start (2/11/2014 4:03:13 PM)
Running Repair Under System Account
Done (2/11/2014 4:03:19 PM)
12 - Repair Winsock & DNS Cache
Start (2/11/2014 4:03:19 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:03:32 PM)
14 - Repair Proxy Settings
Start (2/11/2014 4:03:32 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:03:41 PM)
16 - Repair Windows Updates
Start (2/11/2014 4:03:41 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:04:06 PM)
17 - Repair CD/DVD Missing/Not Working
Start (2/11/2014 4:04:06 PM)
iTunes not found, not applying UpperFilters iTunes Reg Key
Done (2/11/2014 4:04:06 PM)
18 - Repair Volume Shadow Copy Service
Start (2/11/2014 4:04:06 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:04:18 PM)
20 - Repair MSI (Windows Installer)
Start (2/11/2014 4:04:18 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:04:31 PM)
22.01 - Repair bat Association
Start (2/11/2014 4:04:31 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:04:40 PM)
22.02 - Repair cmd Association
Start (2/11/2014 4:04:40 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:04:49 PM)
22.03 - Repair com Association
Start (2/11/2014 4:04:49 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:05:04 PM)
22.04 - Repair Directory Association
Start (2/11/2014 4:05:04 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:05:15 PM)
22.05 - Repair Drive Association
Start (2/11/2014 4:05:15 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:05:32 PM)
22.06 - Repair exe Association
Start (2/11/2014 4:05:32 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:05:41 PM)
22.07 - Repair Folder Association
Start (2/11/2014 4:05:41 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:06:08 PM)
22.08 - Repair inf Association
Start (2/11/2014 4:06:08 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:06:19 PM)
22.09 - Repair lnk (Shortcuts) Association
Start (2/11/2014 4:06:19 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:06:40 PM)
22.10 - Repair msc Association
Start (2/11/2014 4:06:40 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:06:49 PM)
22.11 - Repair reg Association
Start (2/11/2014 4:06:49 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:06:58 PM)
22.12 - Repair scr Association
Start (2/11/2014 4:06:58 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:07:06 PM)
23 - Repair Windows Safe Mode
Start (2/11/2014 4:07:06 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:07:19 PM)
24 - Repair Print Spooler
Start (2/11/2014 4:07:19 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:07:36 PM)
25 - Restore Important Windows Services
Start (2/11/2014 4:07:36 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:07:57 PM)
26 - Set Windows Services To Default Startup
Start (2/11/2014 4:07:57 PM)
Running Repair Under Current User Account
Running Repair Under System Account
Done (2/11/2014 4:08:27 PM)
Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1
Skipping Repair.
Repair is for Windows v6.2 (Windows 8 & Newer) or higher.
Current version: 6.1
Cleaning up empty logs...
All Selected Repairs Done.
Done (2/11/2014 4:08:27 PM)
Total Repair Time: 00:15:09

...YOU MUST RESTART YOUR SYSTEM...
Running Repair Under Current User Account

FSS log;

Farbar Service Scanner Version: 19-07-2012
Ran by TLC (administrator) on 11-02-2014 at 16:20:06
Running from "C:\Users\TLC\Desktop\tools"
Microsoft Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
****************************************************************
Internet Services:
============
Dnscache Service is not running. Checking service configuration:
The start type of Dnscache service is OK.
The ImagePath of Dnscache service is OK.
The ServiceDll of Dnscache service is OK.
Dhcp Service is not running. Checking service configuration:
The start type of Dhcp service is OK.
The ImagePath of Dhcp service is OK.
The ServiceDll of Dhcp service is OK.

Connection Status:
==============
Attempt to access Local Host IP returned error: Localhost is blocked: Other errors
LAN connected.
Attempt to access Google IP returned error: Other errors
Attempt to access Google.com returned error: Other errors
Attempt to access Yahoo IP returned error: Other errors
Attempt to access Yahoo.com returned error: Other errors

Windows Firewall:
=============
MpsSvc Service is not running. Checking service configuration:
The start type of MpsSvc service is OK.
The ImagePath of MpsSvc service is OK.
The ServiceDll of MpsSvc service is OK.

Firewall Disabled Policy:
==================

System Restore:
============
System Restore Disabled Policy:
========================

Action Center:
============
Windows Update:
============
wuauserv Service is not running. Checking service configuration:
The start type of wuauserv service is OK.
The ImagePath of wuauserv service is OK.
The ServiceDll of wuauserv service is OK.
BITS Service is not running. Checking service configuration:
The start type of BITS service is set to Demand. The default start type is Auto.
The ImagePath of BITS service is OK.
The ServiceDll of BITS service is OK.

Windows Autoupdate Disabled Policy:
============================

Windows Defender:
==============
Other Services:
==============
sharedaccess Service is not running. Checking service configuration:
The start type of sharedaccess service is set to Demand
The ImagePath of sharedaccess service is OK.
The ServiceDll of sharedaccess service is OK.

File Check:
========
C:\Windows\System32\nsisvc.dll => MD5 is legit
C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
C:\Windows\System32\dhcpcore.dll => MD5 is legit
C:\Windows\System32\drivers\afd.sys => MD5 is legit
C:\Windows\System32\drivers\tdx.sys => MD5 is legit
C:\Windows\System32\Drivers\tcpip.sys
[2013-02-13 01:56] - [2013-01-02 22:00] - 1913192 ____A (Microsoft Corporation) B62A953F2BF3922C8764A29C34A22899
C:\Windows\System32\dnsrslvr.dll => MD5 is legit
C:\Windows\System32\mpssvc.dll => MD5 is legit
C:\Windows\System32\bfe.dll => MD5 is legit
C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
C:\Windows\System32\SDRSVC.dll => MD5 is legit
C:\Windows\System32\vssvc.exe => MD5 is legit
C:\Windows\System32\wscsvc.dll => MD5 is legit
C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
C:\Windows\System32\wuaueng.dll => MD5 is legit
C:\Windows\System32\qmgr.dll => MD5 is legit
C:\Windows\System32\es.dll => MD5 is legit
C:\Windows\System32\cryptsvc.dll
[2012-10-10 00:26] - [2012-06-01 21:41] - 0184320 ____A (Microsoft Corporation) 9C01375BE382E834CC26D1B7EAF2C4FE
C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
C:\Windows\System32\ipnathlp.dll => MD5 is legit
C:\Windows\System32\svchost.exe => MD5 is legit
C:\Windows\System32\rpcss.dll
[2010-11-20 19:24] - [2010-11-20 19:24] - 0512512 ____A (Microsoft Corporation) 81AE77770A755E047461A88F110CEC11
**** End of log ****
 
If you read at my link carefully it'll tell you how to create your own Windows 7 DVD.
Yes, you have SP1 installed.
 
So, my operating system is 64-bit with 4GB of RAM, should I be installing the Windows 7 home premium x64 SP1 U ?? sorry I just want to be certain
 
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