Hi
I bought a windows 7 packard bell just under 2 years ago and for the past few months whilst booting it would regularly perform the checkdisk function, and every now an then it would crash and I would get a blue screen saying it had a problem and would perform a memory dump.
This seems to be happening more often recently. A colleague mentioned that it could be down to temperature and to check fans, which I have cleaned as were getting a bit dusty. I have recently installed Kaspersky internet security and so removed AVG and Zone alarm to prevent possible conflicts.
I noted that earlier the reasons given when it blue screened were kernal data error 41 or kernal data inpage error.
I googled this and someone suggested I updated drivers and I have updated the NVIDIA display and motherboard drivers as well as Realtek audio. The blue screen appears randomly but this afternooon it is happeneing when i try to run a kaspersky scan or even when trying to run windows update.
Is there anything else I can try (bearing in mind that my skills are limited) or will I have to resort to a clean install?
Thanks
Alec
I bought a windows 7 packard bell just under 2 years ago and for the past few months whilst booting it would regularly perform the checkdisk function, and every now an then it would crash and I would get a blue screen saying it had a problem and would perform a memory dump.
This seems to be happening more often recently. A colleague mentioned that it could be down to temperature and to check fans, which I have cleaned as were getting a bit dusty. I have recently installed Kaspersky internet security and so removed AVG and Zone alarm to prevent possible conflicts.
I noted that earlier the reasons given when it blue screened were kernal data error 41 or kernal data inpage error.
I googled this and someone suggested I updated drivers and I have updated the NVIDIA display and motherboard drivers as well as Realtek audio. The blue screen appears randomly but this afternooon it is happeneing when i try to run a kaspersky scan or even when trying to run windows update.
Is there anything else I can try (bearing in mind that my skills are limited) or will I have to resort to a clean install?
Thanks
Alec